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A POWERFUL CHOICE
FOR BETTER LIVING
ANNUAL REPORT & ACCOUNTS 2026
FOR THE 53 WEEKS ENDED 5 APRIL 2026
NORCROS PLC ANNUAL REPORT & ACCOUNTS 2026
OVERVIEW
Group Highlights 01
Group at a Glance 02
How We Deliver Our Purpose 08
Powerful Choices, Brought to Life 10
Why Invest in Norcros 12
Chair’s Statement 14
STRATEGIC REPORT
Business Model 18
Our Marketplace 20
Our Strategy 24
Strategy in Action 26
Our Approach to Sustainability 32
Chief Executive Officer’s Review 36
Key Performance Indicators 38
Business Review: Europe 40
Business Review: South Africa 43
Chief Financial Officer’s Review 46
Chief People Officer’s Review 50
Our Culture 52
Task Force on Climate-Related
Financial Disclosures (TCFD)
54
SECR Statement 68
Principal Risks and Uncertainties 70
Stakeholder Engagement 82
Non-financial and Sustainability
Information Statement
88
CORPORATE GOVERNANCE
Board of Directors 92
Governance at a Glance 94
Chair’s Introduction 96
Governance Key Highlights 98
Corporate Governance Report 100
Audit and Risk Committee Report 104
Nomination Committee Report 110
Remuneration Committee Report 114
Directors’ Remuneration Policy Report 118
Annual Report on Remuneration 130
Directors’ Report 140
Statement of Directors’ Responsibilities 143
FINANCIAL STATEMENTS
Independent Auditor’s Report 146
Consolidated Income Statement 157
Consolidated Statement of
Comprehensive Income
157
Consolidated Balance Sheet 158
Consolidated Cash Flow Statement 159
Consolidated Statement of
Changes in Equity
160
Notes to the Group Accounts 161
Parent Company Balance Sheet 200
Parent Company Statement of
Changes in Equity
201
Notes to the Parent Company Accounts 202
Welcome to the Norcros Annual Report 2026
We are a group of market-leading brands that
design and supply sustainable bathroom and kitchen
products in Europe and South Africa, in addition to
selected export markets.
SOUTH AFRICA
EUROPE
Our brands
UK & IRELAND’S
NO.1 BATHROOM
PRODUCTS GROUP
Sustainability highlights
Delivered our Scope 1 and 2 science-based targets two years early,
reducing emissions by 65% from our 2023 baseline
Increased use of lower-carbon logistics, with 37% of inbound
freight shipped using eco-fuel, reducing emissions by around 80%
on those routes
Accelerated our transition to more sustainable product categories
through the acquisition of Fibo, strengthening our position in
lower-carbon wall panel solutions
Achieved Great Place to Work accreditation across the UK, Ireland
and South Africa, reflecting strong engagement and a culture
embedded through our Purpose and Keys
READ OUR SUSTAINABILITY REPORT
FOR MORE INFORMATION
Financial highlights
Reported revenue
£393.4m
+10.6%
Underlying operating profit
£48.0m
+7.9%
Operating margin
12.2%
2025: 12.5%
Operating cash
conversion
116%
2025: 84%
ROCE
20.0%
2025: 17.3%
Dividends per
ordinary share (p)
11.3p
+8.7%
Strong progress towards strategic targets
OVERVIEW
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
01
GROUP HIGHLIGHTS
CONTENT
Care
1
Courage
Connection
Common Sense
2
3
4
1
S
o
u
t
h
A
f
r
i
c
a
U
K
&
I
8%
19%
14%
14%
9%
7%
4%
14%
6%
5%
F
i
b
o
26%
South Africa
74%
Europe
1
1
Fibo’s contribution to FY26 post-acquisition only
Our Keys (values)
A POWERFUL CHOICE
FOR BETTER LIVING
Our Purpose: To create products and connections that offer sustainable
choices for better living (helping nurture the world we love and share)
Our balanced and diversified business portfolio
At Norcros, we live our purpose by starting from a place of doing
good, bravely challenging the status quo, and working together with a
disciplined, collective focus.
Our Keys are the foundations of how we work at Norcros. They guide
the decisions we make, the way we collaborate, and the culture we are
building across the Group.
Together, they add up to : a commitment to valuing every individual and
creating an inclusive, growth-focused environment where everyone can thrive, contribute and make
a positive difference.
REVENUE SPLIT
BY BRANDS
REGIONAL
FOCUS
At Norcros, we believe in making a
meaningful impact — on the lives of
our customers, the strength of our
business and the world we share.
Our purpose shapes how we think,
how we act and how we make
decisions across the Group. It
reflects the responsibility that comes
with creating products people use
every day — and the importance of
getting those decisions right.
We are focused on delivering well-
designed, high-quality products
whilst making thoughtful, practical
choices about how we operate
— from how we work with our
customers and suppliers, to how we
manage our impact on people and
the environment.
This approach brings consistency
to how we run our businesses,
supporting long-term performance,
strong relationships and sustainable
growth.
OVERVIEWOVERVIEW
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
02
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
03
GROUP AT A GLANCE
Our current product offering
Wall coverings
A modern alternative to tiles.
Looks like tile, performs like
a panel. Now also available
outside of the bathroom with
Naturepanel
Bathroom tiles
Top-quality tiles for flooring and walls,
supported by expert advice
Accessories
Toilet seats, cabinets,
mirrors and more.
Patented easy-fit systems
for simple installation
Brassware (kitchen)
Beautifully-designed taps and
accessories in a range of styles and
finishes. WRAS-approved steaming
hot water taps under the Pronteau
brand by Abode
Kitchen tiles
Top-quality tiles for flooring and
walls, supported by expert advice
Plumbing materials
A wide range of plumbing
materials and fittings for
professional and DIY use
Tile and building adhesives
Quality tiling installation
material such as screeds,
grouts and adhesives and
the necessary tools. Made in
South Africa and perfect for
the local climatic conditions
Showers
Sustainable electric showers, mixer
showers and shower accessories
Enclosures and trays
Expertly crafted shower screens, doors and
trays in a range of finishes. Bespoke design
service for made-to-measure enclosures
The complementary nature of our portfolio enables us to bring
together products across our brands to create more complete, joined-
up solutions for customers.
We are increasingly leveraging this through closer collaboration
between our businesses — aligning product design, finishes and ranges
to offer coordinated solutions, such as matching VADO and Triton
showers with MERLYN enclosures, making it easier for customers and
installers to specify, select and fit our products.
This approach allows us to increase customer value, strengthen our
proposition and take share in attractive, mid-premium segments.
As we continue to develop the Group, there remain further
opportunities to broaden our offering in complementary categories
such as bathroom furniture and sanitaryware, supported by both
organic development and targeted acquisitions.
Brassware (bathroom)
Beautifully-designed taps and accessories
in a range of styles and finishes
As the UK and Ireland’s No. 1 bathroom products group, our brands cover most categories
in the bathroom and kitchen market, with significant opportunity for growth.
Furniture
Vanity units
and bathroom
furniture,
offering practical
storage and
coordinated design
OVERVIEWOVERVIEW
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
04
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
05
GROUP AT A GLANCE
CONTINUED
Our diversified customer base
Breadth and depth of customer relationships ensures a high level
of resilience in uncertain markets
Europe
We have broad routes to market across trade, retail and online channels and a significant export business,
and a strong customer list with over 1,000 blue chip customers and with many long-term relationships.
Norcros brands are often selected because of strong product design, quality and customer service.
South Africa
In South Africa, we go to market through similar channels, in addition to directly to consumers through our
Tile Africa retail and House of Plumbing specialist plumbing supply businesses.
NORCROS
TOMORROW
GROWTH
PLAN
THE
OPPORTUNITY
NORCROS
TO DAY
01 0302 04
POSITIONING: STRONG CUSTOMER RELATIONSHIPS
(with NA & Johnson Tiles)
Norcros Today
Trade and specification
Independent, specialist
and online
DIY retail
Export
Cultivating strong, long-term relationships with blue-chip customers is key to our success
64%
12%
12%
11%
1% of UK revenues to other channels
NORCROS PLC CAPITAL MARKETS DAY 14
TRADE AND SPECIFICATION
59%
17%
11%
INDEPENDENT, SPECIALIST AND ONLINE
10%
EXPORT
DIY RETAIL
RETAIL AND TRADE
COMMERCIAL, INCLUDING SUPPLY & FIT
EXPORT
NORCROS
TOMORROW
GROWTH
PLAN
THE
OPPORTUNITY
NORCROS
TO DAY
01 0302 04
POSITIONING: STRONG CUSTOMER RELATIONSHIPS
(with NA & Johnson Tiles)
Norcros Today
Trade and specification
Independent, specialist
and online
DIY retail
Export
Cultivating strong, long-term relationships with blue-chip customers is key to our success
64%
12%
12%
11%
1% of UK revenues to other channels
NORCROS PLC CAPITAL MARKETS DAY 14
NORCROS
TOMORROW
GROWTH
PLAN
THE
OPPORTUNITY
NORCROS
TO DAY
01 0302 04
POSITIONING: STRONG CUSTOMER RELATIONSHIPS
(with NA & Johnson Tiles)
Norcros Today
Trade and specification
Independent, specialist
and online
DIY retail
Export
Cultivating strong, long-term relationships with blue-chip customers is key to our success
64%
12%
12%
11%
1% of UK revenues to other channels
NORCROS PLC CAPITAL MARKETS DAY 14
Zimbabwe Namibia Botswana Eswatini Mozambique
NORCROS
TOMORROW
GROWTH
PLAN
THE
OPPORTUNITY
NORCROS
TO DAY
01 0302 04
POSITIONING: STRONG CUSTOMER RELATIONSHIPS
(with NA & Johnson Tiles)
Norcros Today
Trade and specification
Independent, specialist
and online
DIY retail
Export
Cultivating strong, long-term relationships with blue-chip customers is key to our success
64%
12%
12%
11%
1% of UK revenues to other channels
NORCROS PLC CAPITAL MARKETS DAY 14
3% in other categories
OVERVIEWOVERVIEW
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
06
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
07
GROUP AT A GLANCE
CONTINUED
BY PROVIDING OUR CUSTOMERS WITH
A POWERFUL CHOICE FOR BETTER LIVING
We live our purpose by starting from a place of doing good, always challenging the status
quo, and working together with a disciplined, collective focus. Our commitment to developing
beautifully-designed and environmentally-responsible bathroom products gives our customers
a powerful and compelling reason to live better every day. As a team, we recognise that we
cannot solve every challenge at once and are committed to telling it like it is when it comes to
where we are able to positively impact and where we cannot yet do so.
HOW WE DELIVER OUR PURPOSE
WHY WE WANT TO ACHIEVE OUR PURPOSE
Better living, every day
We design products that people use every day — in
homes, hotels and commercial spaces — and that creates
an opportunity to make a real difference. By focusing on
design, quality and ease of use, we help customers create
better-performing, longer-lasting bathroom spaces that
combine functionality with sustainability and style.
Responding to changing customer needs
Customer expectations are evolving — from sustainability
and ease of installation to coordinated, design-led
solutions. Our portfolio enables us to respond to these
shifts, developing products that are easier to specify, fit
and maintain, whilst supporting customers in reducing
water and energy usage.
Collaborating with our stakeholders
We work closely with customers, suppliers and local teams
across our markets to deliver long-term value. This includes
building deep supplier relationships, supporting customers
with reliable service and product expertise, and fostering
strong, accountable businesses that contribute to the
communities in which they live and work.
Creating long-term value
Our purpose supports a clear commercial model:
combining strong brands, targeted innovation and
disciplined execution to deliver sustainable growth.
By focusing on resilient mid-premium segments and
capital-light categories, we are building a more
focused, higher-quality business that generates
consistent returns through the cycle.
HOW WE ACHIEVE OUR PURPOSE
Empowering people and culture
Our decentralised model empowers local management
teams to operate close to their customers, supported by a
clear framework and shared values. Through our Purpose
and Keys, we are building a culture of accountability,
collaboration and continuous improvement, reflected in
strong engagement and recognition through programmes
such as Great Place to Work.
Design-led innovation
Our brands specialise in design-led product development,
supported by in-house expertise and cross-Group
collaboration. We invest in new product development and
align ranges across brands to create coordinated solutions
— improving customer choice whilst accelerating speed to
market and driving organic growth.
Clear focus on sustainability
We are shifting our portfolio towards less carbon-intensive,
more sustainable product categories, including the growth
of wall panels alongside traditional materials. Through
our Sustainable Products Framework, we are embedding
sustainability into product design and helping customers
make more informed choices.
Making things easy
We leverage our scale to improve efficiency, resilience
and service across the Group. This includes investment in
warehousing, logistics and inventory, enabling strong stock
availability and customer service, as well as initiatives such
as eco-fuel freight and footprint optimisation to reduce cost
and environmental impact.
SEE PAGES 50 TO 53 FOR MORE ABOUT OUR
PEOPLE AND CULTURE
SEE PAGE 29 FOR MORE ABOUT OUR
ORGANIC GROWTH STRATEGY
SEE PAGE 32 FOR MORE ABOUT OUR
APPROACH TO SUSTAINABILITY
SEE PAGE 30 FOR MORE ABOUT OUR
OPERATIONAL EXCELLENCE STRATEGY
This intentional and authentic
approach is increasingly driving greater
value creation for our shareholders,
demonstrating that doing the right thing
in a responsible and considered way is
simply common sense.
09
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
08
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
OVERVIEW OVERVIEW
Leading the shift towards sustainable wall coverings
Across the bathroom sector, there is a clear shift underway in how walls are finished — with
wall panels increasingly chosen as a faster, more practical and more sustainable alternative to
traditional tiling.
This is a structural shift, not a short-term trend. It reflects
changing expectations from installers, customers and
developers, and a growing focus on efficiency, consistency
and environmental impact in both new build and
renovation projects.
Norcros has made a deliberate strategic move to position
itself at the centre of this shift. Through Grant Westfield
in the UK and now Fibo in Norway, the Group has built
strong, complementary positions in a category that
continues to gain momentum across multiple markets.
The acquisition of Fibo during the year further
strengthens this platform, extending the Group’s reach
and accelerating its transition towards lower-carbon
product categories. This builds on a broader shift in the
Group’s portfolio away from more energy intensive tile
manufacturing and towards solutions that are both less
carbon intensive and better aligned with future market
demand.
Wall panels offer clear practical advantages. They are
designed to make installation faster and more efficient,
reduce time on site and deliver a consistent, high-quality
finish. These benefits are increasingly important in a
market facing labour constraints and rising expectations
around speed and reliability.
At the same time, sustainability considerations are
becoming more influential in customer decision-making.
Wall panels can offer a more efficient use of materials and
energy compared with traditional alternatives, supporting
a growing shift towards more sustainable renovation
choices. This aligns directly with Norcros’ focus on
developing products that make both environmental and
commercial sense.
This is a clear example of Powerful Choices brought
to life. By combining strong local market positions with
a deliberate shift in portfolio strategy, Norcros is not
simply responding to change — we are helping to lead it,
supporting continued share gains in a category that is
reshaping the future of bathrooms.
CASE STUDY
Simplifying the bathroom journey
through collaboration
Designing and delivering a complete bathroom remains a complex process for customers,
retailers and installers. Multiple suppliers, fragmented product ranges and separate deliveries
create unnecessary complexity at every stage of the journey. In many cases, a single bathroom
installation can involve numerous orders and deliveries, requiring customers to coordinate multiple
brands and timelines.
We are working on simplifying and demystifying the bathroom journey.
This begins with recognising that consumers do not think
in terms of individual product categories, but in terms of
creating a complete, coordinated space.
MERLYN and VADO are working closely together to
address this challenge. By aligning their capabilities in
showering, brassware and complementary bathroom
products, the businesses are developing a more
joined up proposition that reflects how
customers want to buy. This includes closer
collaboration on product development,
coordinated ranges and more integrated
solutions for retail and specification partners.
The opportunity goes beyond combining
product categories. By working together,
the businesses are exploring how to reduce
the number of transactions and deliveries
required to complete a bathroom project,
simplify ordering processes, and improve the
overall customer experience. For retailers and
installers, this means fewer suppliers to manage.
For consumers, it creates a more straightforward
and less time consuming journey.
This is an intentional, growth-focused approach — using
collaboration across the Group to solve real customer
challenges. Whilst still at an early stage, it demonstrates
how Norcros is bringing its capabilities together to support
a more complete bathroom proposition and create the
foundations for long-term growth.
CASE STUDY
Our focus is on simplifying the
entire bathroom journey — from
product selection through to
installation.
Wall panels make installation
faster and easier, while offering a
more sustainable alternative — a
simple, common-sense approach to
modern bathroom design.
OVERVIEWOVERVIEW
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
10
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
11
POWERFUL CHOICES,
BROUGHT TO LIFE
BENEFITS
OF SCALE
DIFFERENTIATE
IN FRAGMENTED
MARKET
Balance sheet
strength
Investment
in NPD
Cross-selling
Supply chain
TechnologyTalent
Norcros is a focused, design-led group of market-leading brands operating
in attractive, resilient segments, with a clear strategy to deliver sustainable
growth and long-term shareholder value.
01 02 03
Market-leading brands Resilient model Proven track record
A portfolio of well-established,
design-led brands with strong
positions across multiple product
categories in Europe and South
Africa. Our brands operate close to
their markets, combining specialist
expertise with the benefits of
Group scale, delivering high-
quality products, strong customer
relationships and consistent
performance.
A diversified and capital-light
model, focused on mid-premium
segments and predominantly repair,
maintenance and improvement
(RMI) markets. This provides
resilience through economic
cycles, supported by strong cash
generation, disciplined cost
management and a decentralised
structure that enables agility and
local decision-making.
A consistent track record of
delivering growth through a blend
of organic initiatives and targeted
acquisitions. We have successfully
integrated and developed
complementary businesses, whilst
actively reshaping the portfolio to
focus on higher-growth, higher-
return categories aligned with long-
term market trends.
SEE PAGES 02 TO 05 FOR MORE
ABOUT OUR BRANDS
SEE PAGES 18 AND 19 FOR OUR
BUSINESS MODEL
SEE PAGES 26 TO 31 FOR MORE
ABOUT OUR STRATEGY IN ACTION
Accelerated growth drivers in play Portfolio development
Existing portfolio
Successful and
scalable platform
Significant
opportunity to
develop and grow
Norcros strategy
Market-leading brands
Diversified products and
channels
Design and customer service
Organic and M&A track record
Large, fragmented markets
Sustainability
Adaptive living
Benefits of scale
Portfolio development
Organic growth
Operational excellence
ESG driving competitive
advantage
Tile and Building
Adhesives (TAL)
Tiles (Tile Africa)
Plumbing Materials
(House of Plumbing)
Europe
Ireland
Furniture
Baths
Mirrors
Shower trays
Adaptive
living
Sustainable
products
Sanitaryware
Lighting
United Kingdom
South Africa
Portfolio growth opportunities – where
we currently have very low market share
Sustainable
products
Adaptive living
Shower trays
Mirrors
Lighting
Baths
Furniture
Sanitaryware
Europe
Ireland
Wall panels (Fibo)
Wall panels (Grant Westfield)
Accessories (Croydex)
Shower enclosures (MERLYN)
Kitchen products (Abode)
Bathrooms (VADO)
Electric showers (Triton)
Europe
OVERVIEWOVERVIEW
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
12
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
13
WHY INVEST IN NORCROS
Introduction
Norcros is building a focused, higher-quality group centred
on branded, sustainable bathroom products, underpinned by
a disciplined and repeatable model of portfolio development,
organic growth and effective capital allocation.
During the year, the Group made further meaningful progress
to support this, whilst also delivering a strong financial
performance. Following the completion of the acquisition of
Fibo and its exit from tile manufacturing, the business has
significantly strengthened its position in attractive, capital-
light bathroom categories. The Board has also recently
announced that we are exploring the potential sale of our
remaining South African business.
Consistent delivery through the cycle
Norcros again traded in line with market expectations
despite subdued end markets. The Group grew market share,
supported by its strong brands, mid-premium positioning and
scale, and continued to progress towards the medium-term
targets set out at our 2024 Capital Markets Event. Noting the
current geopolitical and macroeconomic challenges, Norcros
has a strong balance sheet, including healthy inventory levels,
and remains well placed to take market share during periods
like this, as demonstrated through the Covid-19 period and
subsequent supply chain interruptions.
Executing our strategy
Norcros continues to progress its four strategic priorities –
portfolio development, organic growth, operational excellence
and ESG – with discipline, and the portfolio focus achieved
important milestones during the year.
Three major portfolio milestones, two completed in-year and
one initiated post year-end, have significantly advanced the
transition to a capital-light, sustainable bathroom products
group focused on the UK and Europe. The Group acquired
Fibo in Norway, adding a capital-light business in the fast-
growing waterproof wall panel category, complementing
Grant Westfield and creating the market leader in this
attractive category in Northern Europe, whilst completing the
exit from tile manufacturing following the sale of Johnson Tiles
UK in 2025 and closure of Johnson Tiles South Africa in 2026.
Whilst driving the quality and focus of our portfolio, Norcros
continues to grow share organically through disciplined
investment in product development, targeted cross-selling,
operational excellence and ESG. The Group’s sustainability
credentials have supported share gains in both new build and
RMI and we have steered away from the political noise around
sustainability by applying common and commercial sense.
Norcros’ core fragmented and attractive UK and European
markets provide significant opportunities for sustained further
growth, both organically and through acquisition.
Review of South Africa
Following the closure of Johnson Tiles South Africa, the Board
announced in May 2026 it is investigating the potential
sale of the remaining South African business, in line with
the plans set out at the 2024 Capital Markets Event. This is
a quality profitable asset that sits outside of core product
and geographic focus areas and we will provide updates
on the process to find the business and its team the right
shareholders at the appropriate times. The successful sale
would complete the transformation of the Group into a
focused European branded bathroom business.
ESG: Sustainability and
responsible growth
Sustainability is integral to how Norcros grows and creates
long-term value. We published our first standalone Sustainability
Report last year and delivered its short-term SBTi targets for
Scopes 1 and 2 two years early. The Board expects this focus
to continue to support differentiation and value creation as
regulations and customer expectations evolve.
Talent, culture and leadership
A key strength of Norcros is our portfolio of specialist
businesses, each with strong market positions and leadership
teams operating within a clearly defined, decentralised
framework. This model empowers local management teams
to make decisions close to their customers and markets,
collaborate with other Group businesses to leverage the
benefits of our collective scale where it makes sense, whilst
benefiting from the Group’s strategic oversight, financial
discipline and shared values.
This combination of autonomy and accountability continues
to drive entrepreneurial behaviour, operational agility and
consistent execution across the Group. Our Purpose and Keys
provide a common cultural foundation, ensuring that whilst
our businesses operate independently, they are aligned in how
they create value and deliver for stakeholders.
Throughout the year, our teams demonstrated resilience,
ownership and adaptability in challenging conditions. On
behalf of the Board, I would like to thank all colleagues for
their continued commitment and contribution.
Acting responsibly
The Board remains committed to high standards of governance,
integrity and accountability. Regular engagement with the
Executive team provides effective oversight and challenge.
The wellbeing, safety and empowerment of our people remain
priorities, supported by an inclusive culture and clear values.
Norcros’ decentralised model
allows each business the freedom
to perform, whilst ensuring
the Group benefits from clear
strategy, discipline and
shared values.
Dividend
The Board is recommending a final dividend of 7.6p per share
(2025: 6.9p). When combined with the interim dividend of 3.7p
per share, this brings the total dividend for the year to 11.3p per
share, up 8.7% compared to the prior year and maintaining an
appropriate level of dividend cover.
Farewell
On behalf of the Board and the wider Norcros team, I would
like to thank James Eyre, our Chief Financial Officer, who,
as previously announced, will be leaving the business after
12 years of service. He has made a significant and valued
contribution to Norcros, initially leading our acquisition
strategy before becoming CFO.
The search process for James’s successor has commenced.
Andy Hamer, currently UK and Ireland Finance Director
and previously Group Financial Controller, will take on the
additional non-Board role of interim CFO until this process is
concluded and we will update the market on progress in due
course.
Outlook
The Board is confident in the Group’s prospects and ability to
deliver through the economic cycle. Whilst conditions remain
uncertain, Norcros is well positioned with a strong balance
sheet, disciplined capital allocation and a clear strategy. We
will remain focused on sustainable growth, risk management
and long-term value for stakeholders.
STEVE GOOD
Chair
10 June 2026
STEVE GOOD
Chair
STRONG FINANCIAL PERFORMANCE
CLEAR PLATFORM FOR
SUSTAINED GROWTH
OVERVIEWOVERVIEW
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
14
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
15
CHAIR’S STATEMENT
STRATEGIC
REPORT
Business Model 18
Our Marketplace 20
Our Strategy 24
Strategy in Action 26
Our Approach to Sustainability 32
Chief Executive Officer’s Review 36
Key Performance Indicators 38
Business Review: Europe 40
Business Review: South Africa 43
Chief Financial Officer’s Review 46
Chief People Officer’s Review 50
Our Culture 52
Task Force on Climate-Related
Financial Disclosures (TCFD)
54
SECR Statement 68
Principal Risks and Uncertainties 70
Stakeholder Engagement 82
Non-financial and Sustainability
Information Statement
88
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
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NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
16
STRATEGIC REPORTSTRATEGIC REPORT
M&A
Our dedicated in-house corporate development
team develops our M&A pipeline and leads
transactions and integration. We target successful,
capital-light businesses with strong management
teams and growth plans that align with our strategy
and culture. We deliver dedicated integration plans
that realise growth synergies and drive benefits of
Group scale
.
Growth accelerators
We enable our brands to accelerate growth
through a range of cross-Group resources,
processes and programmes. These include
key account management, cross-selling
programmes, new product development
coordination and a Marketing Forum. Each is
focused on collaborating across our Group to
increase sales and brand awareness.
Operating platform
We enable our brands to be more efficient and
effective by collaborating across our Group
on sourcing, warehousing and logistics, and
technology and data. Our model is based on a
culture of continuous improvement, collaboration
and innovation. As we increase the level of
collaboration, we are able to realise the benefits
of scale.
ESG policy and process
Our business model is underpinned by an ESG
framework that focuses on our people, sustainable
products and our impact on the environment and
communities. We have a consistent set of policies,
processes and systems that underpin this framework
that we apply across the Group.
Our individual brands are experts at in-house design, managed sourcing and customer service. They are positioned in
the mid-premium segment of the market and are differentiated from the competition by great design and outstanding
customer service. Our brands benefit from being part of the Norcros Group through our financial support, organic
growth accelerators and scale-based operational efficiencies.
Brand business model
Our people
and culture
READ MORE ON
PAGES 50 TO 53
Portfolio of
market-leading
brands
READ MORE ON
PAGES 02 TO 05
Positioned
in attractive,
complementary
geographies
READ MORE ON
PAGES 20 TO 23
Positioned
towards resilient
RMI and
mid-premium
segments
READ MORE ON
PAGES 20 TO 23
Strong customer
relationships
READ MORE ON
PAGES 06 TO 07
Deep supply chain
partnerships
READ MORE
IN OUR
SUSTAINABILITY
REPORT
Financial strength
READ MORE ON
PAGES 46 TO 49
In-house product design teams
Each of our brands specialises in niche, mid-
premium, bathroom or kitchen products.
Category expertise, consumer insight and
market knowledge drive product design and
development. Group knowledge sharing enhances
new product development, which boasts a robust
pipeline and impressive annual vitality rates.
Technology and I.P.
Through the process of new product
development, the brands within the Group
develop technologies and intellectual property
that drives competitive advantage. Brands
within the Norcros Group can benefit from these
inventions within their own product design and
product innovations.
Sustainable products
Global megatrends, including climate change,
energy transition and ageing populations, are
creating an increasing focus on sustainability. In
the future, there will be an increasing demand
for bathroom and kitchen products that are less
carbon-intensive, make more economical use
of water and energy and cater for the needs
of ageing consumers. Our focus on reducing
energy consumption, enhancing social benefits
and promoting a circular economy drives our
competitive advantage through sustainable
products and ESG focus.
Deep sourcing
We leverage deep sourcing to thoroughly
understand our suppliers’ operations and
networks. By engaging with suppliers and
sub-suppliers, we ensure a resilient, transparent
and strategically-aligned supply chain, while
proactively managing risks, maintaining high-
quality standards and fostering strong supplier
relationships, which enhance performance and
competitiveness.
Quality and reliability
Our commitment to quality and reliability is
unwavering. Our products undergo rigorous
testing to meet stringent quality and safety
standards. We’re proud of our record, with less
than 0.11% of customer products being recalled
for quality issues and 0.01% for safety concerns.
Our reputation as a reliable supplier is built on this
dedication.
Assurance
We excel in product assurance through meticulous
planning, aligning quality standards with
customer needs and regulatory requirements. In
partnership with our manufacturers, we ensure
consistent quality through robust process controls
and inspections. Our culture of continuous
improvement ensures customers receive reliable,
high-quality products they can trust.
Routes to market
In the UK, we primarily go to market through
B2B channels. These include trade (merchants),
specification (residential and commercial), retail
and online, where we have many long-term
customer relationships. In South Africa, we have
a vertically-integrated model where, in addition
to B2B channels, we have a retail division direct
to consumers. We also export products from the
UK, Ireland and South Africa, typically using local
distributors or retailers.
Technical support
Providing exceptional technical support to partners
is a priority. We offer dedicated teams for swift,
accurate issue resolution, technical drawings,
product specifications, and installation instructions.
Support is available through a variety of channels.
Proactive follow-ups ensure satisfaction, and our
feedback mechanism enhances support quality.
Our tailored, responsive approach strengthens
partnerships.
Excellent customer service
We are differentiated by our ability to provide
timely, accurate and quality delivery of our
products. This is enabled by our investment
in stock, warehousing and logistics, customer
communications and dedicated after-sales
support.
Employees
Opportunity to develop
skills and careers in an
inclusive, collaborative and
innovative environment
where we can all
#BeSomeone
Customers
Exceptional customer
service and long-term
relationships
End consumers
On-trend, design-led
sustainable products that
make great bathroom and
kitchen spaces
Society
Supporting communities as
an employer and through
local development projects
Environment
Providing innovative
sustainable products that
reduce carbon, energy and
water usage
Supply chain
Long-term, trusted
partnerships with multiple
strong routes to market
Shareholders
High quality of earnings
with progressive returns
ESG drives competitive advantage
We acquire and grow capital-light, sustainable and design-led bathroom and kitchen products brands with strong,
complementary and resilient market positions. Our decentralised model ensures that decision-making is close to our
customers and supply chain. We are focused on generating cash and reinvesting in our growth as well as growing
shareholder returns.
Group business model
Inputs and
key resources
Design Source
Service
Value we create
for stakeholders
People
Product
Planet
GROUP
BRANDS
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STRATEGIC REPORT STRATEGIC REPORT
BUSINESS MODEL
Significant opportunity for organic and M&A growth in large,
fragmented markets
We operate in the bathroom and kitchen products markets in Europe
(the UK, Ireland and Norway) and South Africa.
We consider our market in three groups:
Core Addressable
Market
This covers the core product
categories that we serve today in
Europe and South Africa.
Total Addressable
Market
This covers a range of
complementary bathroom product
categories that we are not materially
serving today, but where we have
the routes to market to be successful.
Extended
Addressable Market
This covers a range of
geographies where we are not
currently based, but where
we have some experience
of operating. It also includes
a wider range of adjacent
product categories.
Market in numbers
The diagram shows how our total market is broken down.
Total addressable market
Extended addressable market
Core bathroom, kitchen and panel
products in UK, Ireland and Norway:
c. £3.3bn
1,2,3,4,5
Showers, enclosures and trays, brassware,
bathroom furniture, accessories, wall coverings,
kitchen sinks, sanitaryware and wall panels
South Africa:
c. £1.8bn
5
Coverings, adhesives, bathroom
and plumbing
= Core addressable market + c. £2bn-£3bn
5
Total addressable market + >£5bn
3
Additional complementary UK bathroom and
kitchen product categories: lighting, ventilation,
decorative radiators, underfloor heating,
plumbing products
New regions including Gulf region, Nordics, mainland Europe
Core
addressable market
c. £5.1bn
(sum of the above)
= c. £7bn £8bn
= >£10bn
Bathroom products market in Nordics outside of Norway,
where we have low overall share outside of Fibo panels
21
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
The sweet spot
End market
1
Quality/price point
1
80%
RMI
12%
Residential
new build
8%
Commerical RMI
& new build
29%
Premium
42%
Middle
29%
Economy
L
e
s
s
r
e
s
i
l
i
e
n
t
M
o
r
e
r
e
s
i
l
i
e
n
t
RMI² main driver of bathroom and kitchen market;
81% of Norcros revenue in FY26
New build headwinds, but strong underlying
medium-term growth drivers and recovery potential
Norcros in more resilient mid-premium segment
Differentiated from building sector commodities
1
Source: BRG: The European Bathroom & Kitchen Product Markets UK 2025
2
RMI: Renovation Maintenance Improvement
1
Source: BRG: The European Bathroom &
Kitchen Products Market UK 2025 (Apr25)
2
Source: BRG: The European Bathroom &
Kitchen Products Market Ireland 2024
(Sep25)
3
Source: BRG: The European Bathroom &
Kitchen Products Market Norway 2024
(Jul25)
4
UK: AMA Wall Panels Report 2024 (May25)
& Floor and Wall Tiles Report 2024 (May25);
Norway: Management estimates.
(NB: no wall panel market in Ireland)
5
Management estimates
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
20
STRATEGIC REPORT STRATEGIC REPORT
OUR MARKETPLACE
Norcros positioning in South Africa
Well-established market-leading brands
Integrated model with design, manufacture,
sourcing and retail
Also go to market through trade routes
Shortage of housing
Favourable long-term socio-economic
demographics
Large target market (circa £1.8bn)
Regional fragmentation in bathroom and
plumbing segment
Significant opportunity to take further share
from smaller competitors
Norcros positioning in Europe
Largest bathroom products group in the
UK and Ireland
Market-leading positions in most bathroom products
categories (but very limited presence in the large
furniture and sanitaryware categories)
Orientated towards higher margin, more resilient
mid-premium segment
Indexed broadly in line with long-term end-market
split (RMI circa 81% of market and circa 81% of
Norcros revenue)
Large target market (circa £2.7bn in current
categories with a further circa £1.2bn in adjacent
product categories)
Housing stock: growing population, ageing
housing infrastructure, shortage of housing
ESG and ageing population trends resulting
in growth market for sustainable and adaptive
products
Fragmented by product and channel
FURTHER OPPORTUNITY TO GROW SHARE IN
FRAGMENTED MARKETS
Market drivers
Europe
Market sizes
BRG
1,2,3
estimates that the bathroom and kitchen product
markets of the UK, Ireland and Norway are £2.1bn, £0.2bn and
£0.3bn respectively.
End market
Demand for bathroom and kitchen products is split between
repair, maintenance and investment (RMI), residential new
build and commercial (for example, hotels and commercial
buildings).
RMI is the main driver of the bathroom market, accounting for
approximately 80%
1
of UK demand. Small renovation projects
and replacement purchases are the typical consumer reasons
for RMI demand. This area of the market also includes larger
renovation projects. Given that most of RMI spend is driven by
need, it is somewhat resilient to economic conditions.
New build accounts for approximately 12%
1
of the UK market.
Demand is driven by the need to fit out bathrooms in new
houses. The bathroom products market (both new build and
RMI) benefits from the trend of having more bathrooms in
the home. New build demand is more cyclical and depends
on the housing market. Recent inflationary pressures and
higher mortgage rates have seen challenges in this part of
the economy. However, with a growing population, ageing
housing stock and an undersupply of housing, we expect to
see the housing market improve over the medium term. This
market is important and attractive for Norcros as it often
includes larger-scale projects with multiple units.
Commercial RMI and new build accounts for approximately
8%
1
of the UK market. This is an attractive market to be in
because it involves larger-scale projects (both RMI and new
build). However, it is also typically cyclical in line with the
regional economy.
Norcros’ revenue broadly mirrors the RMI/new build/
commercial split, although with the downturn in housing starts
in the UK market, the RMI market represented approximately
81% of the Group UK revenue.
Quality/price point
The market is typically viewed in three segments: premium,
middle and economy.
The mid-premium segments account for approximately 71%
1
of the market. These segments are typically more resilient to
cost-of-living pressures as consumers are less price sensitive.
They also offer higher margins for high-quality, sustainable
and in-fashion products.
Norcros is mainly focused on the mid-premium segment.
Market dynamics
The UK bathroom products market is estimated to have
contracted in the year
1
, primarily driven by the downturn in
residential new build construction, exacerbated by the negative
impact on residential RMI due to cost-of-living pressures.
The pace of any recovery in the new build sector is still
unclear; exacerbated by the Iranian conflict, its associated
impact on energy prices and the potential that central banks
will increase interest rates to mitigate inflationary pressures.
RMI is likely to remain lacklustre given consumer sentiment has
recently deteriorated sharply.
The medium-term outlook, however, remains positive, given
the shortage of houses and consumer demand for quality and
environmentally-friendly products.
The BRG report (released April 2026) indicates that the
bathroom market declined by circa 1.2%
1,4
by value in the year.
The bathroom products market remains highly fragmented.
Norcros is the largest UK and Ireland group, but there is no
single dominant player across all categories.
South Africa
The market in South Africa is large with a total size of circa
£1.8bn and covers the coverings, adhesives and bathroom and
plumbing segments.
As in the UK, the market is driven by RMI, residential new
build and commercial. In South Africa, there is a shortage of
housing and, whilst construction levels remain lower than
their 2007 peak, we expect to see increases in demand in
residential and commercial new build.
The South African economy has been subject to challenges
in cost-of-living pressures and energy infrastructure in recent
years and this has continued to impact demand.
The market is more concentrated than the UK with a smaller
number of larger players. In the bathroom and plumbing
segment, the market is regional and more fragmented with few
national players.
Norcros South Africa is one of the market leaders with
a vertically integrated business model covering design,
manufacturing, sourcing and retail. Both Norcros and the
other market leader deploy similar integrated business models
from production to retail to reach all segments and channels.
1
Source: Norcros BRG: The European Bathrooms & Kitchen Product Markets UK 2025
(Apr26).
2
Source: Norcros BRG: The European Bathrooms & Kitchen Product Markets Ireland
2024 (Sep25).
3
Source: Norcros BRG: The European Bathrooms & Kitchen Product Markets Norway
2024 (Sep25).
4
Source: Norcros BRG: The European Bathrooms & Kitchen Product Markets UK 2024
(Apr25).
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
22
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
23
STRATEGIC REPORT STRATEGIC REPORT
OUR MARKETPLACE
CONTINUED
1
Total revenue
2
Underlying
operating profit
3
Underlying return on
capital employed
4
Dividend
per share
5
Underlying operating
cash flow
6
Return on sales
1
Mergers, acquisitions
and disposals
2
Stakeholder and
reporting requirements
3
Staff retention
and recruitment
4
Market
conditions
5
Loss of key
customers
6
Competition
7
Reliance on
production facilities
8
Loss of
key supplier
9
Exchange
rate risk
10
Funding and
liquidity risk
11
Pension
scheme risk
12
Cyber
security
M&A
Align portfolio to
Group strategy
and accelerate
growth through
selective M&A
Progress in 2026
Completed closure of Johnson Tiles SA
Completed acquisition of Fibo
Exploring sale of Norcros South Africa
Refreshed M&A pipeline against new Group strategy
Priorities for the medium term
Explore sale of Norcros South Africa
Continue to drive growth in panels
Fill category and channel gaps in UK
New market development (Europe and
adaptive living segment)
Link to KPIs
1 2 3 4 5 6
Link to Risks
1 3 4 6 9
10
11
READ MORE ON
PAGES 26 TO 28
Organic
growth
Grow ahead
of the market
by establishing
growth
accelerators and
energising our
entrepreneurial
culture
Progress in 2026
Significant new product development – complete
bathroom ranges, Metlex, and ENlight with HeatRepeat
Cross-selling to key customers such as Wickes, B&Q
and Victorian Plumbing
Brand collaborations with Laura Ashley and
Clarke & Clarke
Priorities for the medium term
Cross-selling programme with top customers
NPD centre of excellence with focus on
(i) cross-Group range development and
(ii) sustainability and digital innovation
Driving growth in specification channel
Link to KPIs
1 2 3 4 5 6
Link to Risks
2 3 4 5 6 7
8 9
10
11
READ MORE IN THE
CASE STUDY ON
PAGE 29
Operational
excellence
Deliver leading
customer service
and maximise
the benefits of
our scale
Progress in 2026
Group freight plan delivering operational savings
UK-wide green energy contract reducing energy costs
Self-help measures in challenging markets
in South Africa
Priorities for the medium term
Operations Leadership programme, focused
on further developing the operating platform in the UK
Further opportunities for consolidated logistics
and warehousing
Enhance data capabilities to improve operational
effectiveness and customer service
Link to KPIs
1 2 3 4 5 6
Link to Risks
3 4 5 6 7 8
9
10
11
READ MORE IN THE
CASE STUDY ON
PAGE 30
ESG
Investing in our
people, products
and planet to drive
our competitive
advantage
Progress in 2026
Cumulative 65% reduction in Scope 1 and 2 carbon
emissions from 2023 base year
37% of inbound freight shipped using eco-fuel
Great Place to Work accreditation in all 3 major regions
Priorities for the medium term
Continue to deliver against Net Zero Transition Plan,
including a reset on Scope 1 and 2 targets
Drive further investment in sustainable products
Further investment in automation in our
manufacturing sites
Further investment in solar energy across our estate
Link to KPIs
1 2 3 4 5 6
Link to Risks
2 3 4 6 8
READ MORE IN THE
CASE STUDY ON
PAGE 31
CRAFTING DESIGN-LED SUSTAINABLE
BATHROOM AND KITCHEN PRODUCTS
STRATEGIC OBJECTIVES
ESG – DRIVING OUR COMPETITIVE ADVANTAGE
Renowned for
design and
sustainability
M&A
Organic
growth
People – Product – Planet
Operational
excellence
Leading,
digitally-enabled
service
Inclusive and
growth-focused
culture
Scale with
market-leading
returns
STRATEGIC INITIATIVES
LINK TO KPIS
LINK TO RISKS
Medium-term targets
ORGANIC
GROWTH
OPERATING
MARGIN
CASH
CONVERSION
ROCE SCIENCE-BASED
CARBON EMISSION
TARGETS
2–3%
per annum
above market
15%
Over medium
term
>90% >20% 2028
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
24
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
25
STRATEGIC REPORT STRATEGIC REPORT
OUR STRATEGY
Portfolio development
2013
Acquisition
of VADO
Taps, mixer showers, bathroom
accessories and valves
2015
Acquisition of
Croydex
High-quality bathroom
furnishing and
accessories
2017
Acquisition of MERLYN
Shower enclosures and trays
2019
Acquisition of
House of Plumbing
Supplier of specialist
plumbing materials
2016
Acquisition
of Abode
Kitchen taps, sinks, bathroom
brassware and showering solutions
2022
Acquisition of
Grant Westfield
Luxurious and sustainable
wall panels
2023
Closure
of Norcros
Adhesives
2025
Acquisition
of Fibo
Holding AS
Sustainable wall panels
Closure of
Johnson Tiles
South Africa
2024
Sale of Johnson Tiles UK
Through active portfolio development, we are reshaping Norcros — focusing on higher-growth,
capital-light, more sustainable categories whilst exiting less strategic areas to build a more
focused, resilient and higher-quality business.
2026
Exploring
options to sell
Norcros SA
(Announced May 2026)
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
26
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
27
STRATEGIC REPORT STRATEGIC REPORT
STRATEGY IN ACTION
Fibo – Market leader in
attractive market
Leading wall panel business in Nordics and
central Europe
Wall panels – fast growing product segment
Taking share from tiles (ease of installation /
maintenance)
Excellent sustainability credentials
Experienced and committed management team
Designs, manufactures and supplies high-quality
panels from factory in Lyngdal, Norway
Net sales by country
1
Large, fragmented and known market
1
Sales data derived from the Fibo Group audited accounts for the year ended 31 December 2024
Strategically complementary acquisition
Creates position of scale in attractive
high-growth panels segment
Fibo to benefit from our previous proven
scale-based growth accelerators
Strong cross-selling opportunities
(both ways)
New Nordic and Central European
platform in large and fragmented markets
Grant Westfield
Key: Core Secondary
Fibo
Key: Core Secondary
Platform for Norcros Group geographic expansion
Portfolio development
Proven growth accelerators
Investing in high-growth segments e.g. wall panels
New product development and sustainable products
Brand collaborations including Laura Ashley and
Clarke & Clarke
Cross-selling - Wickes, Screwfix, Topps Tiles, B&Q
(under Triton brand)
Metlex – Expanding into new categories
through in-house expertise
Organic growth at Norcros is driven by using our existing capabilities
to identify and unlock new opportunities within our markets.
At Croydex, this approach is demonstrated through
the relaunch of Metlex. Building on deep product
knowledge and design capability, the business has
developed a proposition that combines contemporary
styling with practical performance — underpinned by
technical expertise, not just aesthetics.
The Metlex range has been designed with a clear
focus on usability. Products are easy to specify, simple
to install and deliver a consistent, high-quality finish,
reflecting an understanding of the needs of both
customers and installers. This focus on practical
application is supported by ongoing product
development and technical refinement, ensuring
the range performs reliably in real-world settings.
Rather than entering the category through
acquisition, Metlex represents a deliberate move
into a new segment through internal expertise. By
leveraging existing capabilities across the Group,
Croydex has been able to establish a credible and
differentiated presence in an adjacent category,
creating a new avenue for growth.
Whilst still at an early stage, the relaunch of Metlex
demonstrates how Norcros delivers organic growth
in practice: building on what we already do well,
developing propositions with clear customer relevance,
and entering new areas of the market with confidence
and intent.
CASE STUDY
Organic growth
47%
Norway
19%
Export and
North America
29%
UK
5%
Sweden
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
28
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
29
STRATEGIC REPORT STRATEGIC REPORT
STRATEGY IN ACTION
CONTINUED
Focus on Group freight and energy
Exceed eco-fuel target with Maersk
Using eco-fuel has diluted energy risk
Group joined Sustainable Energy Consortium
Benefits of scale – Group approach enabling
predictability and savings
Maersk – Leveraging scale to strengthen
supply chain resilience and control cost
Operational excellence at Norcros is demonstrated in how the Group uses its
scale to deliver outcomes that individual businesses could not achieve alone.
A clear example is the Group’s partnership
with Maersk, which brings together shipping
volumes across the business to create a
more coordinated and resilient approach
to global freight. In a fragmented market,
this scale provides access to commercial
terms, capacity and flexibility that would not
otherwise be available.
During the year, Norcros set a target for
20% of shipping volumes to be transported
using lower-carbon eco-fuels. Through close
collaboration and coordinated execution
across the Group, actual usage reached
approximately 37%, significantly exceeding
the original ambition.
This partnership also delivers tangible
commercial benefit. By securing eco-
fuel capacity under pre-agreed pricing
arrangements, Norcros has reduced
exposure to volatility in global fuel markets.
Whilst energy prices have fluctuated
significantly, this approach has provided
greater cost stability and predictability
across the Group’s supply chain.
Beyond cost, the arrangement enhances
operational resilience. Access to both
conventional and lower-carbon fuel
options provides flexibility in an uncertain
environment, helping to maintain continuity
of supply and reducing dependence on any
single route or energy source.
This is a practical example of how
sustainability and commercial performance
are aligned. By acting at scale, Norcros
is able to adopt lower-carbon solutions
whilst strengthening supplier relationships,
improving cost control and increasing supply
chain resilience.
It is also a clear demonstration of
operational excellence in practice: using the
strength of the Group to act collectively,
respond to market volatility with greater
certainty, and build a more flexible and
resilient supply chain for the future.
Inbound
freight
shipped
with eco-fuel
37%
Eco-fuel
provides
stability and
resilience
CASE STUDY
Operational excellence
Doing the right thing whilst driving
margin gains
Scope 1 and 2 near-term target achieved two years early
Progress reflects exit from tile market in favour of more
sustainable panel alternative
We will review targets in 2027 to incentivise progress to
2040 net zero
Great Place to Work certification in all three of our
major regions
HeatRepeat
®
– Partnering to deliver
lower-carbon, lower-cost solutions
The challenges we face — from climate change to water scarcity — are bigger than any one
business, brand or product. Over two billion people already live in water-stressed countries,
and even in the UK there is a serious risk of water supply shortages in the decades ahead.
At Norcros, sustainability means thinking about the
choices made today — both large and small — and
the impact they have in the long term. It also means
recognising that these challenges cannot be solved
alone. This is why the Norcros Purpose explicitly
includes connections as well as products: to create
products and connections that offer sustainable
choices for better living.
A practical example is Triton’s ENlight
®
with
HeatRepeat
®
, developed to work with wastewater
heat recovery systems (WWHRS) — a technology
that captures heat from used shower water and
uses it to pre-warm the incoming water supply.
WWHRS is already established in the market, but
integrating it effectively with electric showers is
more complex than with standard systems. Rather
than trying to design in isolation, Triton worked
closely with specialist WWHRS partners (including
Zypho and Showersave) to ensure compatibility
across different systems, supported by joint testing,
installation learning and shared technical expertise.
This approach is about being part of a
bigger solution — combining expertise across
organisations so that sustainable choices can be
designed into homes from the outset and deliver
lasting impact. It is also where environmental
outcomes meet everyday realities. When paired
with WWHRS, ENlight
®
with HeatRepeat
®
can
reduce annual energy consumption by up to 51%
and water usage by 44%, helping to cut both
carbon impact and household running costs.
This is where ESG becomes a source of competitive
advantage. By building on existing technologies,
partnering with specialist providers, and applying
in-house design and engineering expertise, Norcros
is able to bring scalable, credible solutions to market
more effectively — strengthening relationships
with specifiers, supporting evolving regulation and
helping customers deliver lower-carbon homes that
cost less to run.
CASE STUDY
ESG
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STRATEGIC REPORT STRATEGIC REPORT
STRATEGY IN ACTION
CONTINUED
People
People: Our priority themes
Sustainability is one of Norcros’ core strategic pillars and a key driver of
long-term value. We’re focused on reducing our environmental footprint,
strengthening our culture and communities, and embedding ESG thinking in
every part of how we operate – because how we do business matters just as
much as what we deliver.
This year, we’ve made clear and measurable progress. We
have now reduced market-based Scope 1 and 2 emissions by
65% from our 2023 baseline achieving our short-term target
two years early, and making progress towards our long-term
target of net zero emissions by 2040.
Our ESG focus areas
Our strategy is structured around three core elements, each
aligned to priority themes that shape our culture, innovation
and long-term performance.
People: By fostering a supportive, empowering culture, we
invest in our people, enabling each person to grow, thrive
and “Be Someone” who makes a difference.
Product: We develop innovative and efficient products
that enhance our customers’ lives and allow them to make
sustainable choices.
Planet: Reducing water and energy usage in our products
and operations helps us nurture the world we love
and share.
We track progress through a Group-wide ESG MI Framework
across ten priority themes, shown on the next pages. We
undertook a thorough materiality assessment in 2022 to
determine the sustainability issues with the most material
impact on the Group’s business. Reporting against this
framework ensures we hold ourselves accountable and build
year-on-year improvements into how we work.
Governance and oversight
Our Board of Directors oversees the sustainability agenda,
supported by our ESG Forum with representatives from each
of our brands. This governance structure ensures consistent
progress on shared goals whilst enabling decentralised
ownership at brand level. We report quarterly on key
initiatives, including carbon reduction, policy development
and supply chain standards.
2026 highlights
Further refined and embedded the Norcros Sustainable
Products Framework, aligning methodology with industry
best practice.
Reduced Scope 1 and 2 carbon emissions by 65% from the
2023 base year, achieving our near-term SBTi target two
years early.
Acquired Fibo in October 2025, accelerating the Group’s
shift towards lower-carbon wall panel solutions.
Maintained our CDP Climate Change B Rating.
Triton Showers maintained EcoVadis Silver status, ranking
in the 85th percentile globally.
Completed our second Group-wide employee
engagement survey, achieving Great Place to Work
accreditation in the UK, Ireland and South Africa.
Published our Group Environmental Policy.
Learn more
For full details on our ESG strategy, progress and future plans
– including supporting data tables, our Net Zero Transition
Plan and Sustainable Products Framework – see our 2026
Sustainability Report at www.norcros.com.
Health and
safety
AMBITION: Working to be incident and injury free, while creating an environment where
our people feel safe, supported and able to do their best work.
KPI 2026 2025
Accident incident rate (reportable injuries per 100,000 employees)
442
502
Fatalities
0
0
Talent and
workforce
development
AMBITION: To make Norcros a place people choose to be, where everyone can
#BeSomeone
KPI 2026 2025
Average number of training hours per employee
19
117
Total employee turnover
22%
21%
Diversity and
inclusion
AMBITION: Diversity and inclusion are at the heart of who we are; we continue to
build and develop a team with a broad range of backgrounds, skills and views.
KPI 2026 2025
Gender diversity
Male
65%
Female
35%
Male
64%
Female
36%
Ethical conduct
and integrity
AMBITION: Operate with integrity and respect to regulation and laws in all dealings
KPI 2026 2025
Proportion of eligible employees who received training in bribery
and corruption
95%
80%
Total number of reported breaches of Code of Ethics and Standards
of Business Conduct in total
(and those specifically relating to bribery)
15
149
Total number of investigated breaches of Code of Ethics and
Standards of Business Conduct in total
(and those specifically relating to bribery)
15
149
Total number of upheld breaches of Code of Ethics and Standards
of Business Conduct in total
(and those specifically relating to bribery)
15
107
Percentage of staff disciplined or dismissed due to
non-compliance with Anti-Bribery/Corruption Policy
0.80%
0.05%
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STRATEGIC REPORT STRATEGIC REPORT
OUR APPROACH TO SUSTAINABILITY
Product
Product: Our priority themes
Planet
Planet: Our priority themes
Innovative
and efficient
products
AMBITION: Drive growth through high-quality, design-led and sustainable products
KPI 2026 2025
Revenue from sustainable products
36%
See
Sustainability
Report
Proportion of revenue from products that have been launched in
the last three years
23%
23%
Product quality
and safety
AMBITION: Design, manufacture and/or supply high-quality and safe products
KPI 2026 2025
Customer products recalled due to safety issues as a proportion of
total products sold
0.01%
0.0001%
Customer products recalled due to poor product quality
as a proportion of total products sold
0.11%
0.09%
Supply chain
management
AMBITION: Ensure our supply chain operates in line with our ESG standards by
applying our Norcros Supply Chain Policy
KPI 2026 2025
Proportion of supply chain that engage with the Norcros Supply
Chain Policy
67%
n/a
Climate
change and
emissions
AMBITION: a sustainable business, reducing our impact on the environment
Net zero by 2040
Reduce energy use at our sites
Increase proportion of electricity from renewable sources
Minimise toxic emissions
KPI 2026 2025
Scope 1 and 2 emissions (tCO
2
e)
19,969
54,453
Scope 3 emissions (tCO
2
e)
812,746
846,702
Total energy consumption (kWh)
73,326,337
201,689,338
Percentage of electricity from renewable sources
37%
23%
Circular
economy
AMBITION: Make the most efficient use of material resources across our business
Minimise waste to landfill and increase recycled waste
Reduce water use at our sites
Operate at or work towards Environmental Management standard ISO 14001
KPI 2026 2025
Total waste (tonnes)
6,156
12,850
Water withdrawal (m
3
)
39,416
169,911
Water consumption (m
3
)
10,366
111,882
Percentage of packaging used
from recycled materials
31%
10%
Social and
community
engagement
AMBITION: Engage our wider community to achieve sustainable outcomes
We monitor social and community engagement as a qualitative area of focus, recognising
that impact is best understood through the nature and outcomes of activities rather than a
single quantitative KPI.
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STRATEGIC REPORT STRATEGIC REPORT
OUR APPROACH TO SUSTAINABILITY
CONTINUED
Introduction
Norcros delivered another strong performance this year,
continuing to execute our strategy and further strengthening
the quality of our business portfolio. Despite ongoing
economic and geopolitical uncertainty, our differentiated
model, strong brands and disciplined execution helped us
grow market share and deliver in line with our plans.
Scale matters. Our businesses hold leading positions in
their markets, underpinned by well-invested inventory and
strong customer relationships. Together, these strengths
give us resilience through periods of volatility and create
opportunities to gain market share.
We continue to make excellent progress against our strategic
targets having achieved all but the operating margin target:
Organic growth at 2% - 3% above the market
Group underlying operating profit margin to reach 15%
Cash conversion greater than 90%
Return on capital employed greater than 20%
Delivery of SBTi-validated science-based emissions targets
by 2028
Our operating margin target is well within our reach, and we
expect to deliver this in the medium term as Fibo margins
improve and we find new shareholders for our remaining
South African assets. The strategic targets will be reset at this
time. The material progress against our financial targets has
been driven by our clear ongoing focus on the four pillars
that we shared at our capital markets event in May 2023,
supporting the Group’s development and long-term value
creation.
Portfolio development
Portfolio development remains central to our strategy, helping
us build a capital-light, cash-generative Group with exposure to
attractive mid-premium segments. During the year, we completed
the acquisition of Fibo in Norway, a highly complementary
business with strong branded positions and attractive margins.
Fibo broadens our scale, extends our geographic reach and
strengthens our product capability. It will also be materially
earnings accretive in its first full year of ownership.
The Group also completed the closure of Johnson Tiles South
Africa, marking our exit from tile manufacturing and further
improving our portfolio’s capital efficiency and resilience. The
Board is also now exploring potential sale options of the wider
South African business as we continue to sharpen our focus
on the European bathroom market in line with our strategy.
Acquisitions remain an important part of our growth strategy.
We maintain a well-developed pipeline across our core UK
and Ireland markets and selected international geographies,
focused on complementary, scalable businesses capable of
delivering attractive returns under Norcros ownership.
Organic growth
Alongside portfolio development, organic growth remains a
core driver of value creation. Across the Group, we delivered
ahead-of-market revenue growth, supported by new product
development, cross-selling and high service levels.
Our scale across brands and channels continues to support
innovation and range expansion, whilst our mid-premium
positioning gives us resilience in softer market conditions.
Continued investment in people, customer relationships
and product capability will remain important to supporting
medium-term growth.
In FY26 Q4, we announced that we will begin formalising the
collaboration between VADO and MERLYN to create and
offer a range of complete bathroom ranges that look great,
are easier to install and give our customers a powerful choice
when it comes to intentionally lowering their impact on the
environment. This improved service offer will be supported
by our investment in our systems infrastructure that will
help deliver these bathrooms in a simpler and more efficient
manner. The project is at an early stage, and we expect
benefits to start to flow through in the second half of 2027.
Operational excellence
Supporting both portfolio development and organic growth,
operational excellence underpins profitable growth at scale.
We continue to improve service, reduce complexity and drive
efficiency across the Group. Targeted investment in systems
infrastructure is improving stock availability, customer service
and operational leverage.
The benefits of scale are increasingly visible in logistics, freight
procurement and inventory management, supporting margin
delivery and resilience. These initiatives remain an important
enabler of our strategy and a clear point of differentiation in
fragmented markets.
ESG and people
Alongside commercial and operational progress, our ESG
priorities (people, product, and planet) remains integral to
how we operate and grow. We have delivered a reduction of
65% in our Scope 1 and 2 emissions since 2023 and are ahead
of our 2028 SBTi carbon reduction target for Scopes 1 and 2.
This has been achieved through a wide range of emissions
reduction projects and transitioning the Group away from tiles
to less carbon-intensive alternative products. We will reset our
science-based targets to ensure they remain robust, relevant
and aligned with the Group’s future footprint.
Our people agenda is a real strength. The Group has seen
strong engagement and recognition through the Great
Place to Work programme, achieving accreditation in our
major regions and reflecting the common culture that is
being embedded across our businesses. During the year, we
completed the Group wide rollout of our Purpose and Keys,
reinforcing the shared behaviours that support collaboration,
accountability and performance across the Group.
Maintaining high standards of governance and transparency
remains a priority for the Board and Executive team. We were
pleased to receive Best Employment Engagement Strategy
from the Corp Comms Awards and Best Annual Report from
the Investor Relations Society, recognising the quality of last
year’s Annual Report and our commitment to clear, balanced,
high-quality reporting for all stakeholders.
Outlook and priorities
Trading performance through the first two months of the
year reflects continued market share gains, supported by the
strength of our brands, service levels and scale benefits across
the Group.
Group revenue in the two months to the end of May 2026 was
3.1% ahead of the prior year on a constant currency like for
like basis, adjusting for Johnson Tiles SA and the acquisition
of Fibo. Market conditions are likely to remain subdued, with
the pace of any recovery in the new build sector still unclear,
however, the RMI sector is currently more resilient and the
Board’s expectations for FY27 remain unchanged.
Whilst market conditions remain uncertain and the pace of
any recovery in new build remains unclear, the RMI sector
remains more resilient. Our scale, market positioning, and
strong balance sheet leave us well placed to manage short-
term volatility whilst continuing to execute our growth strategy.
A business built to grow
Our strategy is clear, focused, and built on four pillars: portfolio
development, organic growth, operational excellence and
ESG. Together, these strengths give Norcros resilience and the
ability to keep taking share through the quality of our brands,
operational depth and well-invested inventory. As a result, the
Group is well positioned to continue growing, strengthening
its portfolio and delivering sustainable long-term value for all
stakeholders.
THOMAS WILLCOCKS
Chief Executive Officer
10 June 2026
THOMAS WILLCOCKS
Chief Executive Officer
STRONG FINANCIAL PERFORMANCE
CLEAR PLATFORM FOR
SUSTAINED GROWTH
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STRATEGIC REPORT STRATEGIC REPORT
CHIEF EXECUTIVE OFFICER’S REVIEW
We use the following key performance indicators (KPIs) to measure our progress against our
strategic priorities and enable investors and other stakeholders to measure our progress.
Financial KPIs
1
TOTAL REVENUE (£M)
1
£393.4m
2
UNDERLYING
OPERATING
PROFIT (£M)
1
£48.0m
3
UNDERLYING RETURN
ON CAPITAL EMPLOYED
(%)
20.0%
4
DIVIDEND
PER SHARE (P)
11.3p
5
UNDERLYING
OPERATING
CASH FLOW (£M)
£57.6m
6
RETURN
ON SALES (%)
1
12.2%
393.4
441.0
396.3
355.8
2026
2025
2024
2023
2022
392.1
48.0
47.3
41.8
44.5
2026
2025
2024
2023
2022
43.2
Underlying return
on capital employed
20.0
18.5
23.9
17.3
2026
2025
2024
2023
2022
16.4
11.3
10.2
10.0
10.4
2026
2025
2024
2023
2022
10.2
57.6
44.8
28.6
38.9
2026
2025
2024
2023
2022
56.4
12.2
10.7
10.5
12.5
2026
2025
2024
2023
2022
11.0
Link to strategy
Definition
Reported Group revenue for the year
Performance
Total revenue for the year increased
by 0.6% on a constant currency
like-for-like basis. Reported revenue
increased by 10.6% as a result of
the acquisition of Fibo offset by the
closure of Johnson Tiles SA.
1
The prior period comparatives have been restated
where required to reflect discontinued operations.
See note 32 for further information.
Link to strategy
Definition
Reported operating profit as adjusted
for IAS 19R administrative expenses,
acquisition and disposal-related costs
and exceptional operating items,
as defined in note 8 to the financial
statements
Performance
Underlying operating profit increased
from the prior year, recognising
the acquisition of Fibo and robust
performance in the UK and Ireland,
offset by challenging market
conditions in South Africa.
Link to strategy
Definition
Underlying operating profit on a pre-
IFRS 16 basis expressed as a percentage
of the average of opening and
closing underlying capital employed
(as defined in note 8 to the financial
statements)
Performance
Underlying ROCE achieved the
strategic target of 20% over the
economic cycle.
Link to strategy
Definition
Total of the interim dividend and
the proposed final dividend for the
financial year
Performance
In line with the Board’s progressive,
albeit prudent, dividend policy,
the dividend per share has been
increased by 8.7% to 11.3p per share.
Link to strategy
Definition
Cash generated from continuing
operations adjusted for cash flows
from exceptional items and pension
fund deficit recovery contributions,
as defined in note 8 to the financial
statements
Performance
Underlying operating cash generation
increased to £57.6m largely reflecting
increase in operational profitability
as well as decrease in working capital
outflows following the discontinuation
of Johnson Tiles SA.
Link to strategy
Definition
Underlying operating profit as a
percentage of revenue
Performance
When restating prior year for the
discontinuation of Johnson Tiles SA,
this results in a Return on sales of 12.5%.
The current year return on sales of
12.2% has therefore decreased by 0.3%
driven by portfolio changes in the year.
Medium-term targets
Organic growth
2025
2023
2024
1.1
3
-1.6
2
-0.8
2
2026
0.7
4
2–3%
per annum above market
2 Adjusted for Johnson Tiles UK, Norcros
Adhesives and Grant Westfield.
3 Adjusted for Johnson Tiles UK
and Norcros Adhesives.
4 Adjusted for Johnson Tiles UK
and Fibo.
Operating margin
2025
2023
2024
12.5
1
11.0
10.7
2026
12.2
15%
over medium term
Cash
conversion
2025
2023
2024
84
123
89
2026
116
>90%
ROCE
2025
2023
2024
17.3
16.4
18.5
2026
20.0
>20%
Science-
based
carbon
emission
targets
2025
2023
2024
54,453
53,331
56,595
2026
19,969
2028
Link to strategy
Portfolio
development
Organic
growth
Operational
excellence
ESG
READ ABOUT OUR
ESG KPIS ON PAGES 33 TO 35
(Graph shows
Scope 1 and 2
emissions only)
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STRATEGIC REPORT STRATEGIC REPORT
KEY PERFORMANCE INDICATORS
Strong underlying operating
profit performance
Our core European business (previously called UK&I)
delivered strong growth in revenue, market share and
profit. The acquisition of Fibo in Norway, combined
with our focus on resilient, brand-conscious mid-
premium segments, enabled the business to
outperform underlying market and sector weakness,
and deliver another exceptional set of results.
The wider European business (including Fibo) delivered a
strong and resilient performance in FY26, demonstrating the
strength of the Group’s operating model and market-leading
brands in the mid-premium segment despite continued
softness in new housebuilding and a challenging consumer
backdrop. It is worth noting that while we have a strong
presence in the housebuilding sector, new build only accounts
for c. 20% of market demand and our overall revenue.
Reported revenue of £291.6m (2025: £256.4m) was 13.7%
higher year on year, reflecting market share gains and the
acquisition of Fibo in October 2025. On a like-for-like basis,
revenue increased by 0.7%, continuing to outperform the
underlying market.
Growth was driven by market share gains in both the new
build and repair, maintenance and improvement (RMI) sectors,
supported by product, cross-selling and strong customer
service across the Group’s brands. Underlying operating profit
in Europe increased to £44.4m, reflecting strong performances
across the business and the contribution from the acquisition
of Fibo in the period of £3.3m.
Operating margin reduced slightly to 15.2% (2025: 15.5%),
reflecting the mid-year acquisition of Fibo. Fibo currently
operates slightly below targeted group operating margins.
That said, we are confident of delivering meaningful progress
in the years ahead as the team and this well-invested business
move beyond the acquisition and integration phase and focus
on profitable growth. For all of our businesses, continued
discipline in working capital, inventory and forecast accuracy
supported service resilience and cash performance. Operating
cash conversion was ahead of the prior year as inventory
investment returned to more normal levels.
The RMI segment remained the largest and most resilient part
of the market. Retail and e-commerce channels performed
well, offsetting continued weakness in new build activity,
where planning delays, cost pressures and weak demand
resulted in lower levels of housebuilding than initially expected.
There remains a significant shortage of homes in the UK
and Ireland, and our relationships with local and national
housebuilders remain strong, with further market share gains
recorded during the year.
Highlights 2026
Europe
revenue
74% SHARE OF
GROUP
£291.6m
Europe underlying
operating profit
92% SHARE OF
GROUP
£44.4m
Europe underlying
operating margin
15.2%
BUSINESS REVIEW
EUROPE
Our four Group strategic pillars – portfolio development, organic
growth, operational excellence and ESG – continue to drive
collective focus and meaningful progress, with underlying
operating margins for the European (previously UK&I) LFL
businesses increasing from 15.5% to 15.9%.
Portfolio development
Following its acquisition in October 2025, Fibo has delivered a
solid performance in line with expectations, reflecting continued
strength in premium wall panel systems. Underlying operating
profit was supported by an excellent operational performance
and disciplined margin management. Fibo broadens the Group’s
European presence beyond the UK and Ireland and provides
a platform for our wider growth ambitions across the rest of
Europe.
Organic growth
Organic growth of 0.7% remained ahead of the market, driven
by market share gains as we continue to cross-sell across
our brands, leverage our robust new product development
programmes and benefit increasingly from our growing
sustainability credentials. The year was marked by clear
differentiation through service, product innovation and vitality,
with many of the brands delivering record performances.
Our cross-selling initiatives delivered strong share growth,
particularly for Grant Westfield, where the initial customer
introductions at Wickes, Screwfix and Topps have since been
added to, driving revenue and margin gains. During the year,
we also began to formalise collaboration between VADO
and MERLYN, with a focus on collectively delivering a full and
coordinated bathroom offering. The first steps in this process
were demonstrated through a strategic collaboration at the
KBB show in March 2026, and included the launch of VADO’s
second complete bathroom offering, Safari.
Our in-house design capabilities continue to support a
structured and productive new product development
pipeline, with new product vitality levels averaging c. 23%.
Highlights included Triton’s HeatRepeat® technology, which
significantly reduces the energy required in electric showering;
the expansion of Grant Westfield’s Naturepanel range; and
the relaunch by Croydex of the Metlex range of innovative,
well-designed mirrors and cabinets. Abode launched six new
boiling and filtered water taps at KBB, alongside a new, more
energy-efficient boiler, the Abode PB3X, which includes an
industry first eco-mode setting.
Leveraging our scale, we have a small but focused Group new
product development team working on projects with a three-
to five-year horizon. The team has a strong sustainability brief
and is also addressing the increasing shortage of installers by
making our bathrooms easier to fit.
Operational excellence
As a Group, we continue to identify opportunities to leverage
our scale more effectively, both to enhance our service
proposition and improve efficiency. We have a dedicated
Group-wide team working closely with carefully selected
external partners to leverage scale, as we have with Group
freight, but also to develop a Group-wide approach to systems
infrastructure.
Our decentralised but collaborative model allows us to benefit
from scale whilst retaining segment expertise. Our scale and
operational focus have helped limit disruption to customers
through current and recent geopolitical shocks, as reflected in
MERLYN’s five-star Trustpilot rating. As we continue to grow,
we expect our collective scale and collaboration to deliver
further efficiency gains.
ESG
Our commitment to our ESG programmes continued through
ongoing investment across our supply chain where we
exceeded our target for eco-fuel use in shipping and the
signing of a new UK-wide green energy contract. A particular
highlight was shipping 37% of our freight using eco-fuel,
against a target of 20%, which has materially improved our
resilience during the current period of energy market volatility.
More detail is included in our standalone Sustainability Report.
This commitment also supported Triton’s increasing
engagement with policymakers and industry stakeholders
on water and energy efficiency, reinforcing its leadership
in sustainable showering solutions. Triton also published a
White Paper, “Hot Water Down the Drain”, in response to the
Government’s Warm Homes Plan.
We achieved Great Place to Work certification in the UK,
Ireland and South Africa. Achieving this during a period of
significant change is a testament to our teams’ alignment with
our Group-wide Purpose and Keys (values).
Outlook
Whilst the timing of a full recovery in new housebuilding
remains uncertain, we continue to take share as a result of
our strong positioning in the mid-premium RMI segment,
long-standing relationships with national and regional
housebuilders, and alignment with evolving energy and water
efficiency regulation. This leaves the European business well
positioned to grow share in the current market and accelerate
progress as market conditions improve.
We see significant growth potential in Europe, where individual
markets place a premium on design, sustainability and service.
Norcros has developed the capability to grow both organically
and inorganically and will continue to apply these strengths
across the UK and Ireland and the rest of Europe with the
same discipline and care shown to date.
HELENE ROBERTS
Managing Director - UK & Ireland
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STRATEGIC REPORT STRATEGIC REPORT
Grant Westfield: building capability to support future growth
Since joining Norcros in 2022, Grant Westfield has strengthened its operational foundations and
created new opportunities to grow, supported by investment, collaboration and a more structured
approach to people and performance.
At acquisition, the business had strong products and
clear potential, but required investment to unlock its next
phase. Since then, Norcros has supported significant
improvements across manufacturing, capacity and safety.
Investment in the factory, new machinery and layout
changes have enabled the business to expand into new
product areas and increase innovation, with new product
vitality rising materially over the period.
This investment has also supported a step change in
health and safety. Enhanced processes, improved layouts
and a stronger focus on standards have helped embed a
more proactive safety culture, with the business achieving
a sustained period without lost time incidents significantly
beyond historic levels.
Alongside operational improvements, there has been a
clear shift in how the business approaches its people
strategy. Greater focus on employee engagement, working
environment and leadership has supported a more
positive and inclusive culture, reflected in the achievement
of Great Place to Work certification during the year.
Being part of Norcros has also opened up access to new
channels and relationships. Collaboration across the
Group has accelerated entry into larger retail customers
and broadened the business’s reach into new geographies,
including early progress in international markets. Whilst still
developing, these channels are growing and are expected
to become an increasingly important part of the business
over time.
Overall, the business is now stronger, more resilient and
better positioned for growth than it was at acquisition.
Whilst some initiatives remain at an early stage, the
combination of investment, collaboration and capability
building is creating a platform for continued progress as
part of the Norcros Group.
CASE STUDY
BUSINESS REVIEW
SOUTH AFRICA
Self help in challenging
market conditions
Our South African business delivered revenue of
£101.8m (2025: £99.4m), 0.3% ahead of the prior
year on a constant currency basis, demonstrating
resilience in a challenging macroeconomic
environment characterised by subdued consumer
confidence, elevated interest rates and continued
weakness in residential development and large
commercial construction. Despite the tough
trading conditions, the proactive decision to
cease tile manufacturing and close the Johnson
Tiles business in the first quarter saw strong cash
generation.
Revenue growth reflects disciplined execution and targeted
market share gains across the portfolio. Underlying operating
profit was £3.6m, with an underlying operating margin of
3.5%, as inflationary pressures, competitive pricing and
subdued end-market demand continued to weigh on
profitability.
TAL, the Group’s market-leading tile adhesives and
construction products business, delivered a strong
performance, underpinned by resilient demand in core
categories, effective pricing and a continued focus on
innovation and service. Performance benefited from targeted
new product launches, growth in adjacent ranges and
reliable product availability, whilst selective investment in
manufacturing efficiency and supply chain capability further
strengthened the business.
Tile Africa delivered a resilient performance relative to the
wider market, recovering from a softer start to the year
through self-help operational initiatives. Retail demand
improved in the second half, supported by stronger trading
in bathroom and kitchen categories, enhanced in-store
execution and improved product availability. Commercial
demand remained mixed, with delays to government
infrastructure projects and subdued private investment
continuing to weigh on certain regions. Ongoing focus on
product mix, innovation and the rollout of the kitchen store-
within-a-store concept supported differentiation and customer
engagement.
Highlights 2026
South Africa
revenue
26% SHARE OF
GROUP
£101.8m
South Africa
underlying
operating profit
8% SHARE OF
GROUP
£3.6m
South Africa underlying
operating margin
3.5%
“The investment and support we’ve
had has allowed us to strengthen our
foundations and build for the future.”
JOHN MORTIMER
Managing Director Grant Westfield
KEVIN SWAN
Managing Director - Norcros South Africa
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
42
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
43
STRATEGIC REPORT STRATEGIC REPORT
Performance built on discipline and trust
In a highly competitive
and price sensitive South
African construction products
market, TAL has delivered two
consecutive years of strong
performance by focusing
consistently on the fundamentals
that matter — product quality,
disciplined execution and
long-term customer relationships.
Rather than pursuing short-term
solutions, the leadership team focused on
strengthening the foundations of the business
— recognising that sustainable performance
would come from consistent execution rather
than short-term wins. A key area of focus was
strengthening product formulation and quality controls.
By improving consistency and reliability, TAL reinforced
confidence internally and externally, enabling sales teams
to engage the market knowing they were standing behind
products that would perform as expected.
At the same time, leadership attention was directed
towards rebuilding trust within the
organisation. Clear accountability,
open dialogue and consistent
decision-making helped teams to
work together more effectively,
fostering a shared understanding
of priorities and expectations. This
clarity created the foundation for
faster decision-making, stronger
collaboration and improved
execution across the business.
Customer focus has been equally
critical. TAL placed greater
emphasis on listening to customers
— understanding not only how
products perform, but how they
are applied on site and how
the overall experience could be
improved. Where issues arose, the
response was to act quickly, take
responsibility and work alongside
customers to find solutions, even
where TAL was not directly at
fault — helping to build trust and
reinforce its role as a partner to customers rather than
simply a supplier.
These behaviours have been reinforced through continued
investment in people, systems and operational capability.
Hiring the right people, improving manufacturing
efficiency and reinvesting in facilities have supported
both service levels and cost control,
allowing TAL to remain competitive
whilst maintaining a clear premium
positioning.
The commercial performance
seen in recent years is the result of
sustained effort rather than isolated
initiatives. At the heart of this is
a simple but consistent mindset:
discipline in execution — setting
clear priorities, doing the basics well
and delivering on commitments to
customers, employees and partners.
CASE STUDY
“Our performance
today is the result of
discipline in execution
— building trust, fixing
the fundamentals and
consistently doing what
we say we will do.”
GORDON MAKGATO
General Manager, TAL
BUSINESS REVIEW
SOUTH AFRICA CONTINUED
House of Plumbing delivered a weaker performance, reflecting
its higher exposure to residential development and large
commercial new-build markets, which remained subdued
throughout the year. Performance was further affected by
heightened price competition and softer activity across trade
channels. Management remained focused on working capital
discipline, cost control and expanding imported product
ranges to support margins and the customer proposition,
whilst export activity into neighbouring Southern African
markets remained modest.
After the year end, the Group announced its intention to
commence a process to evaluate options to sell the remaining
South African business. Norcros South Africa has been an
important part of the Group since 1954 and has made a
positive contribution over many years. This step is intended to
sharpen the Group’s focus on the UK and European bathroom
markets, whilst ensuring the South African business is well
positioned for long-term growth under ownership with a
primary focus on Southern Africa.
Norcros South Africa is a well-managed, high-quality business,
and our priority is to identify the right long-term home for
the business, its people and its customers. Throughout the
process, which, if successful, is expected to take 12 to 18
months, the Group will remain focused on business as usual,
continuing to invest in the South African operations, support
customers without disruption and work closely with the local
leadership team.
Portfolio development
During the year, the Group completed the closure of the
Johnson Tiles manufacturing operation in South Africa
following prolonged market oversupply, sustained pricing
pressure and underutilisation of capacity. The closure has
been managed effectively by the local leadership team and
remains on plan. The cash cost of the closure is expected to
be neutral or better, supported by the orderly clearance of
remaining inventory and the decommissioning and sale of
plant and equipment.
As a result, Norcros South Africa is now a more asset-light
and attractive business, well positioned to build on its strong
market positions.
Operational excellence
Following the closure of the tile plant, the Group is relocating
the Tile Africa distribution centre from leased premises to the
former plant site, which it owns. This, together with continued
investment in supply chain systems, is expected to improve
efficiency and strengthen the overall customer service
proposition.
ESG
Sustainability remains an important operational and strategic
priority for the South African businesses. Progress continued
during the year in reducing exposure to grid energy through
solar installations, with generation capacity now in place
across the majority of Tile Africa and House of Plumbing
stores. These initiatives are helping to reduce energy costs
whilst supporting the Group’s broader environmental
objectives. Further action has also been taken to improve
waste management, recycling and water efficiency.
Outlook
Whilst market conditions remain challenging, the South
African operations are well managed, operationally resilient
and competitively positioned. The focus remains on disciplined
execution, protecting profitability and ensuring the businesses
remain well placed to take share as opportunities arise.
The Group will take a disciplined approach when evaluating
strategic options, with clear guardrails in place to minimise
disruption and maintain operational focus throughout the
process.
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
44
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
45
STRATEGIC REPORT STRATEGIC REPORT
Revenue
Group revenue at £393.4m (2025: £355.8m) increased by
0.6% on a constant currency like-for-like basis after adjusting
from 53 to 52 weeks and for the acquisition of Fibo in October
2025, and closure of Johnson Tiles SA manufacturing in June
2025. Reported revenue increased by 10.6%.
Operating profit
Underlying operating profit increased by 7.9% to £48.0m
(2025: £44.5m), and operating profit increased to £22.2m
(2025: £9.6m). Our European businesses delivered a strong
performance with an underlying operating profit of £44.4m
(2025: £39.8m). Our South African businesses recorded an
underlying operating profit of £3.6m (2025: £4.7m). Group
underlying operating profit margin was 12.2% (2025: 12.5%).
Johnson Tiles South Africa
Johnson Tiles South Africa ceased manufacturing in June
2025 and accordingly has been classified as a Discontinued
Operation for the year. This means the results of the division
have been excluded from continuing operations within the
Consolidated Income Statement, and the entirety of the result
has been presented in a separate “loss for the period from
discontinued operations”. Please see note 31 for further details.
Results remain in the balance sheet and cash flow as the
division was not held for sale.
Acquisition and disposal related costs
Acquisition and disposal-related costs of £13.1m (2025:
£25.4m) have been recognised in the year, with £3.9m
relating to Fibo acquisition costs and £1.4m of Fibo deferred
remuneration. In line with previous years, we also recognised
£7.8m of acquired intangible asset amortisation. In the
prior year, the costs largely related to the non-cash loss on
disposal of Johnson Tiles UK. Total cash costs of £9.4m were
recognised relating to exceptional items and acquisition and
disposal related costs; these predominantly related to the Fibo
acquisition, cash costs associated with the discontinuation of
Johnson Tiles SA, and various other project costs.
IAS 19 administrative costs
These costs represent the costs incurred by the Trustee of
administering the UK defined benefit pension scheme and
are reflected in the Income Statement under IAS 19R. Costs of
£2.8m are higher than the prior year (2025: £1.8m) mainly as
a result of additional work relating to Guaranteed Minimum
Pensions equalisation.
Exceptional operating items
Exceptional costs of £9.9m (2025: £7.7m) have been
recognised in the year.
2026
£m
2025
£m
Restructuring costs 1.9 4.6
Investment property costs 0.2
Costs in relation to new
Enterprise Resource
Planning systems 1.0 2.0
Impairment 7.2
Legal case (0.4) 1.1
9.9 7.7
The £1.9m (2025: £4.6m) exceptional restructuring costs
predominantly relate to a restructuring programme
implemented to combine our MERLYN and VADO businesses
to create a complete bathroom products business. In the
prior year it related to the consolidation of warehousing and
distribution at Grant Westfield and the move to a single site
in VADO. A total of £1.0m of costs were incurred in relation
to the implementation of new SaaS Enterprise Resource
Planning systems, predominantly at MERLYN and Tile
Africa. Exceptional legal case credits relate to the successful
conclusion of a now closed legal case.
The Group reviews all cash-generating units to determine
whether any of the assets related to our operations are
impaired. These reviews are performed by comparing the
We delivered another year of
profit growth and excellent cash
generation, supported by a strong
balance sheet and disciplined
capital allocation.
estimated future cash flows generated by the divisions with
the carrying value of the assets generating those cash flows.
As a result of these reviews, the impairment charge of £7.2m
mostly relates to goodwill impairment of the Tile Africa and
House of Plumbing brands.
Discontinued operations, relating to Johnson Tiles SA, include
exceptional items of £11.1m which consist of c. £10.2m of non-
cash items predominantly relating to the write-off of inventory
and fixed assets, and c. net £0.9m of cash costs relating to
redundancy costs offset by proceeds from the sale of fixed
assets.
Finance costs
Finance costs for the year of £7.7m largely relate to interest
payable on bank borrowing and leases. The increase
compared to £7.1m in 2025 is mainly due to increased
borrowings following the acquisition of Fibo, as well as costs
associated with the banking refinance in December 2025.
The Group has recognised a £0.4m IAS 19R interest credit in
respect of the UK defined benefit pension scheme surplus
(2025: credit of £0.8m) due to the accounting surplus
throughout the year.
Underlying profit before tax
Underlying profit before tax increased to £40.9m in the year
(2025: £37.8m).
Taxation
The tax charge for the year of £1.1m (2025: credit of £1.5m) was
impacted by improved profitability and the acquisition of Fibo.
The Group’s average tax rate was (97.1%) (2025: (45.0%)).
This movement to the prior year, which was impacted by the
taxable losses arising from the sale of Johnson Tiles UK, is
due to the taxable losses arising in South Africa relating to
the discontinuation of Johnson Tiles SA in the period. The
underlying effective tax rate in the year was 21.1% (2025:
20.4%). The standard rate of corporation tax in the UK is 25%
(2025: 25%), in South Africa 27% (2025: 27%), in Norway 22%
(2025: 22%) and in Ireland 12.5% (2025: 12.5%).
JAMES EYRE
Chief Financial Officer
PROFIT GROWTH
EXCELLENT CASH CONVERSION
STRONG BALANCE SHEET
Highlights 2026
Group revenue increased by 0.6% on a constant
currency like-for-like basis; reported revenue
increased by 10.6% to £393.4m (2025: £355.8m)
Operating profit increased to £22.2m (2025: £9.6m)
Group underlying operating profit increased by
7.9% to £48.0m (2025: £44.5m)
Group underlying profit before tax was £40.9m
(2025: £37.8m)
Diluted underlying earnings per share of 35.8p
(2025: 33.4p)
Full year total dividend 11.3p (2025: 10.4p)
Cash conversion of 116% of underlying EBITDA
(2025: 84%) – underlying operating cash flow of
£57.6m (2025: £38.9m)
Return on capital employed of 20.0%
(2025: 17.3%)
Leverage of 1.2x (2025: 0.8x) and net debt of
£65.8m (2025: net debt of £36.8m)
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
46
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
47
STRATEGIC REPORT STRATEGIC REPORT
CHIEF FINANCIAL OFFICER’S REVIEW
Dividends
Diluted underlying EPS has increased in the year to 35.8p (2025:
33.4p) and the Board recommends a final dividend of 7.6p per
share (2025: 6.9p). This, combined with the interim dividend of
3.7p per share (2025: 3.5p), results in a total dividend of 11.3p
per share (2025: 10.4p). The total dividend is equivalent to a
dividend cover of 3.2 times, broadly consistent with the prior
year. The cash cost of the total dividend is £10.1m.
This final dividend, if approved at the Annual General
Meeting, will be payable on 3 August 2026 to shareholders
on the register on 26 June 2026. The shares will be quoted
ex-dividend on 25 June 2026. Norcros plc operates a Dividend
Reinvestment Plan (DRIP). If a shareholder wishes to use the
DRIP, the latest date to elect for this in respect of this final
dividend is 10 July 2026.
Cash flow and net debt
Underlying operating cash flow was £18.7m higher than in the
prior year at £57.6m (2025: £38.9m).
2026
£m
2025
£m
Underlying operating profit
1
46.0 43.2
Depreciation and underlying
amortisation (owned assets)
2
5.5 4.8
Depreciation and loss on
disposal of right-of-use assets 5.8 5.2
Lease costs (7.8) (6.8)
Underlying EBITDA
(pre-IFRS 16)
1
49.5 46.4
Net working capital movement (1.1) (14.1)
Depreciation of right-of-
use assets 5.6 5.2
Operating profit impact of
IFRS 16 2.0 1.6
IFRS 2 charge 1.5 0.3
Settlement of share options 0.1 (0.5)
Underlying operating cash flow 57.6 38.9
Underlying operating
cash conversion
2
116% 84%
1
Includes continuing and discontinued operations. Johnson Tiles SA is presented
as a discontinued operation but its assets and liabilities are not held for sale, and
accordingly the related cash flows are presented in the above underlying operating
cash flow reconciliation. Accordingly, these profit measures may differ to those seen in
the financial statements which exclude discontinued operations.
2
Includes depreciation relating to Johnson Tiles South Africa.
3
Represents underlying operating cash flow as a percentage of underlying EBITDA
(pre-IFRS 16).
The main drivers of the increase in underlying operating
cash flow was an improvement in underlying operating profit
and significantly reduced working capital outflow following
investment in inventories in the prior period. Underlying
operating cash conversion in the year was 116% of underlying
EBITDA (2025: 84%).
The Group ended the year with net debt of £65.8m (2025:
net debt of £36.8m) on a pre-IFRS 16 basis. This represents a
leverage of 1.2 times underlying EBITDA (2025: 0.8 times). Net
debt inclusive of IFRS 16 lease liabilities was £96.7m (2025:
£57.4m).
Balance sheet
The Group’s balance sheet is summarised below.
2026
£m
2025
£m
Property, plant and equipment 22.8 21.8
Asset held for sale 3.7
Right-of-use assets 26.9 16.7
Goodwill and intangible assets 187.8 153.5
Deferred tax (14.4) (8.6)
Net current assets excluding
cash and borrowings 73.0 72.7
Pension scheme surplus 0.4 6.8
Lease liabilities (30.9) (20.6)
Other non-current assets
and liabilities (1.7) (1.3)
Net debt (65.8) (36.8)
Net assets 198.1 207.9
Underling return on
capital employed 20.0% 1 17.3%
Total net assets decreased by £9.8m to £198.1m (2025:
£207.9m). Net current assets (excluding cash and borrowings)
increased by £0.3m largely reflecting increased debtors at
year-end. Goodwill and intangibles increased due to £33.2m of
intangibles arising on acquisition and £2.3m of goodwill, both
relating to the Fibo acquisition. Net debt increased due to the
drawdown of borrowings to fund the acquisition.
Property, plant and equipment increased by £1.0m to £22.8m
in the year largely due to £3.8m of assets acquired with Fibo,
offset by net £3.4m of disposals from the discontinuation
of Johnson Tiles SA. Other additions and the annual
depreciation charge make up the remaining difference. The
depreciation charge was £5.0m (2025: £4.8m) including
Johnson Tiles SA.
Right-of-use assets increased by £10.2m to £26.9m (2025:
£16.7m), primarily reflecting Fibo’s right-of-use assets acquired
of £6.9m and net additions of £1.6m, offset by right-of-use
depreciation of £5.6m (2025: £5.2m). Exchange gains of £0.8m
were recognised in relation to right-of-use assets (2025: £nil).
The net deferred tax liability increased by £5.8m to a liability
of £14.4m (2025: liability of £8.6m). The increase is primarily
the result of the deferred tax liability arising on the intangibles
created upon acquisition of Fibo, offset by actuarial losses on
the pension scheme.
The underlying return on capital employed has increased to
20.0% (2025: 17.3%) following improved performance and
portfolio improvements, demonstrating further momentum
and achievement of our strategic target of 20.0%. This has
been driven by increased profitability alongside our portfolio
development initiatives including the closure of our tile
manufacturing operations and the acquisition of Fibo.
Pension schemes
On an IAS 19R accounting basis, the gross defined benefit
pension scheme valuation of the UK scheme showed a
surplus of £0.4m compared to a surplus of £6.8m last year.
The present value of scheme liabilities decreased by £5.1m
as a result of benefit payments made and the discount rate
saw a slight increase to 5.7% (31 March 2025: 5.6%). This was
partially offset by mortality assumptions which were updated
in year to reflect prolonged life expectancies and led to a small
increase in liabilities. The value of scheme assets decreased by
£11.5m largely due to benefit payments made in the year.
In the prior year, the Group reached agreement with the
Trustee on the 31 March 2024 triennial actuarial valuation
for the UK defined benefit scheme. The actuarial deficit at
31 March 2024 was £11.7m (2021: £35.8m). The current deficit
repair contributions were reconfirmed at £3.8m per annum
from 1 April 2022 to June 2027 (increasing with CPI, capped at
5%, each year). It was agreed that there would be no further
deficit repair contributions after June 2027.
The agreement also included a mechanism where deficit
repair contributions would be diverted into an escrow account
when the scheme is deemed to be in surplus on a technical
provisions basis. In addition, the Group will contribute up to a
maximum of £1.0m per annum to cover pension administrative
expenses should asset investment performance not be
sufficient to cover the ongoing management fees. The 2027
triennial actuarial valuation is expected to take place during
the year ending 31 March 2028.
The Group’s cash contributions to its defined contribution
pension scheme were £3.9m (2025: £3.8m).
Banking, funding and liquidity
Following a refinancing in December 2025, the Group
increased its committed banking facilities to £150m (plus a
£75m uncommitted accordion) with a maturity date of the
facility of December 2029 with a further one-year extension
available. Net bank debt increased to £65.8m in the year
(2025: £36.8m) following drawdown to fund the acquisition
of Fibo; positive cash generation continues to reduce the
borrowings of the Group.
Capital allocation framework
The Group has a capital allocation framework of 1) Organic
investment; 2) Ordinary dividends; 3) Complementary
acquisitions; and 4) Supplementary distributions. Alongside
this framework are investment guardrails of maintaining
leverage below 2.0x underlying EBITDA and dividend cover
of circa 3.0x in addition to the strategic objectives of cash
conversion above 90% and a ROCE target of 20% in the
medium term.
Norcros South Africa
As announced on 12 May 2026, the Board has commenced a
process to evaluate sale options for the Group’s South African
operations, including a potential divestment.
Norcros South Africa (Norcros SA) is a distinct operating
segment within the Group, comprising TAL, Tile Africa and
House of Plumbing. The business has continued to trade as
expected during the year and remains well managed by an
experienced team, with well-established market positions in its
respective sectors.
At the balance sheet date, Norcros SA had total net assets
of £37.5 m (excluding net cash). For the year, the business
generated revenue of £101.8 m and operating profit of £6.3
m on a pre-central cost basis. The segment remains cash
generative, with continued focus on working capital discipline
and operational efficiency.
The decision to explore sale options reflects the Group’s
broader objective to focus on a more capital-light, cash-
generative portfolio centred on mid-premium bathroom
markets in the UK and Europe. Recent portfolio actions,
including the exit from Johnson Tiles South Africa, the sale of
Johnson Tiles UK and the acquisition of Fibo, are consistent
with this strategic direction.
There is no impact on the Group’s reported results or on
its financial position for the current year as a result of the
announcement.
Future success
Finally, this will be my last Annual Report as Chief Financial
Officer at Norcros and I will be stepping down from the Board
at the end of June. Norcros is a great business, and it has
been a privilege to work with our dedicated teams to grow into
the largest branded bathroom products business in the UK
and Ireland. The Group is in a strong financial position with a
tremendous future ahead. I wish all involved every success.
JAMES EYRE
Chief Financial Officer
10 June 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
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NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
49
STRATEGIC REPORT STRATEGIC REPORT
CHIEF FINANCIAL OFFICER’S REVIEW
CONTINUED
Introduction
Norcros invests in entrepreneurial, decentralised businesses
with deep expertise in their markets. Our people are central
to how those businesses perform and grow. We want each
business to keep its distinct strengths, whilst benefiting from
the scale, standards and shared values of the Group.
That means our culture is not left to chance. It is shaped by
a clear purpose and four practical values — care, courage,
connection and common sense — which help leaders at all
levels make better decisions, build stronger teams and support
sustainable performance across the Group.
This year, we continued to strengthen our approach to
people and culture. Building on the foundations laid in recent
years, we focused on improving alignment across the Group,
equipping leaders to lead well, and creating an environment
where people feel supported, challenged and able to
contribute. This is not a set of standalone culture initiatives.
It is practical work to build the capability, resilience and
consistency needed for long-term success.
A key milestone this year has been the continued
development of our culture framework, anchored in our
Purpose and Keys (values). They are increasingly used as
practical guides for decision-making and behaviour across
the Group, bringing greater clarity and consistency whilst
respecting the individuality of our businesses. Our employee
value proposition, #BeSomeone, captures the idea simply:
people should feel seen, heard and able to make a meaningful
contribution at every level.
Our priorities this year
Our priorities are rooted in our purpose, strategy and the
capabilities needed to support long-term growth.
The last three years have seen significant and meaningful
changes to the portfolio of businesses that form part of
Norcros as we have sharpened our focus on sustainable
bathroom products. An increase in collaboration during this
time to leverage our scale and, at times, do things together
that each individual business might not be able to on their
own has seen a more coordinated and aligned approach
to culture and talent. We have over this time developed a
Group-wide forum that has collectively helped develop and
implement a number of core programmes that underpin who
we are and where we are going as a business.
Great Place to Work
We have seen encouraging progress in our people data.
Great Place to Work gives us a more consistent way to
measure culture across the Group and a stronger baseline
for action and accountability. Certification across our three
main geographies — the UK, Ireland and South Africa —
shows shared progress against a common standard, whilst
recognising that each business is at a different stage.
Over time, this helps us focus effort, strengthen employee
experience and support retention and performance. We are
particularly focused on maintaining and improving these
results during a period of portfolio change as we simplify and
strengthen our business model.
Group people policies review
We want our policies to reflect the realities of people’s lives
and support fairness, consistency and good judgement across
the Group. What someone needs early in their career may be
very different from what they need when caring for children,
supporting ageing parents or preparing for retirement.
During the year, we launched a suite of Moments That
Matter policies covering enhanced parental leave and pay,
bereavement leave and pay, fertility treatment, menopause
support, ill health support and sick pay. These changes give
leaders clearer frameworks and give employees greater
confidence that they will be supported consistently, whilst still
recognising that individual circumstances differ.
Diversity, equity, and inclusion (DEI)
We are committed to building teams that reflect the communities
in which we operate and to ensuring that people have the
support they need to feel included and able to contribute. Our
aim is for DEI to be part of everyday working life, not a separate
programme. Experience across the Group, including in South
Africa, has shown that this is not about exclusion. It is about
making conscious decisions that build stronger teams, widen
perspectives and improve the quality of decision-making.
We also track progress through internal measures and external
reporting, including the UK gender pay gap. Structural changes
in the composition of the Group, particularly the sale of
Johnson Tiles, have affected some headline metrics. However,
our underlying analysis by role and level continues to indicate
equitable outcomes. We remain committed to transparency and
to making steady progress as the shape of the Group evolves.
Supporting our leaders
Developing capable, confident leaders remains a central
priority. During the year, we progressed the Norcros
Leadership Pathway as a clearer framework for leadership
expectations and development across the Group. Alongside
this, initiatives such as the Women in Leadership programme,
targeted management development in several businesses, and
greater use of coaching and mentoring are helping to build
leadership depth and resilience. Our focus is not only on skills.
It is also on psychological safety, inclusive leadership and the
ability to lead through change.
Culture at Norcros is not left to
chance — it is shaped by clear
values and reflected in the
decisions people make every day.
Our priorities for next year
Looking ahead, our focus is on building on the progress
already made. That means embedding our Purpose and Keys
(values) more consistently, strengthening leadership capability,
and supporting greater connection across the Group as
Fibo continues its integration journey. We will also continue
to support our South African colleagues as we explore the
options announced for that business.
Key areas of focus will include:
Turning insight into action: building on our Great Place to
Work results with local and Group-wide action plans and a clear
focus on making everyday experience better for everyone.
Embedding inclusive leadership: helping line managers
apply judgement with care, empathy and consistency,
supported by clearer policy frameworks. This matters within
each business and in cross-business collaboration, where we
can make better use of our collective scale in a way that still
respects our distinctive, non-transactional model.
Strengthening leadership capability: giving leaders a clear
framework, practical guidance through our Keys (values), and
focused development to help them lead with purpose and
sound judgement.
Next year is about making what already works even stronger,
together.
Summary
At Norcros, we believe sustainable performance depends on
strong foundations: a clear purpose, clear values, capable
leaders and an environment where people can do their
best work. Over the past year, we have strengthened those
foundations by improving consistency across the Group whilst
respecting the individuality that makes each of our businesses
strong and distinctive. As the business continues to evolve
and grow, our people strategy remains focused on building the
culture, capability and leadership that will support long-term
value creation, in the right way. We are encouraged by the
progress made and will continue to move forward with care,
courage, connection and common sense.
HELEN GOPSILL
Chief People Officer
10 June 2026
HELEN GOPSILL
Chief People Officer
BUILDING A
FUTURE-READY WORKFORCE
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STRATEGIC REPORT STRATEGIC REPORT
CHIEF PEOPLE OFFICER’S REVIEW
A PLACE WHERE EVERYONE
CAN
Our culture is built on a clear Purpose and a
simple set of Keys (values) — Care, Courage,
Connection and Common Sense. They shape
how decisions are made, how people work
together and how the business performs.
Together, they help us balance entrepreneurial
freedom with collective responsibility,
supporting strong performance and long-term
sustainability whilst recognising the distinctive
strengths of each business, team and individual.
What our culture feels like, day-to-day
How decisions are made
At Norcros, people are trusted to exercise judgement.
We are all expected to play our part guided by our Keys,
approaching what we do every day with care and courage
whilst leveraging internal and external connections, and
then applying common sense. The result is a culture where
decisions are thoughtful and people stay at the centre, even
as the business continues to evolve. This culture builds a
reputation or brand that has depth and authenticity.
The best culture gives
people clarity, trust and the
confidence to act.
Malcolm Ash, part of our South African team,
recently took on a one-year secondment with
Abode in the UK — working in a new market,
with different teams and fresh challenges. The
experience helped him grow in confidence, broaden
his perspective and bring new ideas back into his
home business. It’s a simple example of how we
support people to grow through opportunity, whilst
strengthening connections across Norcros.
Our Purpose provides direction —
why we do what we do
Our Purpose: To create products and connections
that offer sustainable choices for better living,
helping nurture the world we love and share
The Norcros Keys guide how we do it
How people are treated
Inclusion at Norcros shows up in everyday behaviours —
listening, flexibility and respect. Across the Group, teams work
to understand individual needs and create environments
where people feel safe to speak up, be themselves and
contribute fully. More than labels or slogans, it is these daily
interactions that define how inclusive our culture feels.
In practice: Autism awareness initiatives at Grant Westfield,
helping to build understanding and confidence across teams.
How people grow
We encourage people to broaden their experience, learn
from one another and build capability across the Group.
Growth at Norcros is not limited to a single career path. It
is about building confidence, broadening perspective and
strengthening connection as the business grows and changes.
Together, we are more than
the sum of our parts.
Our culture
At Norcros, we trust our people to lead with care,
act with courage, build connections, and use their
common sense — building an inclusive, growth-
focused culture where everyone can #BeSomeone.
What shapes our culture
Together, our Keys shape everyday decisions,
behaviours and interactions across the Group.
1
Care
Having a heart for people and the world
we share.
+
2
Courage
Challenging the status quo, taking action
and doing what is right.
+
3
Connection
Connecting across teams and perspectives
to create stronger outcomes together.
+
4
Common Sense
Thinking carefully, applying judgement and
doing what is right.
=
Looking ahead
As Norcros continues to evolve, so will our culture. Our
focus is on ensuring that the Keys (values) that define us
today — care, courage, connection and common sense —
continue to guide how we work and develop together as
the Group grows and changes.
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OUR CULTURE
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DAN LINTELL
Chair of ESG Forum
Introduction
We have made strong progress in strengthening how we
identify and manage climate-related risks and opportunities
across the Group. Each business has advanced its action
plans to support delivery of our Net Zero Transition Plan, in
line with our commitment to achieve net zero across the value
chain by 2040. This progress is underpinned by ambitious
near-term Group targets designed to maintain momentum.
We set near-term targets to reduce Scope 1 and 2 emissions
by 33% by 2028 from a 2023 base year, which were validated
by SBTi in 2024. In 2026, we successfully reduced our Scope
1 and 2 emissions below these target levels – achieving our
target two years early. In 2027, we will review our targets
to encourage further progress towards our 2040 net zero
ambition. We have also made progress against our Scope
3 emissions targets, whilst recognising that further work is
required to address emissions across our supply chain.
A key driver of the reduction in Scope 1 and 2 emissions was
our exit from Johnson Tiles South Africa. During FY26, Norcros
undertook a strategic review of this business to assess its
alignment with the Group’s strategic priorities, including ESG
considerations. The outcomes of this review led to the decision
to close manufacturing operations at Johnson Tiles South Africa.
This decision demonstrates how sustainability, including
climate change, is embedded within Norcros’ business
strategy and decision-making processes. The closure reflects
the Group’s strategic transition away from traditional tile
manufacturing towards wall panels – an alternative product in
the wall covering market with a significantly less carbon- and
energy-intensive manufacturing process. This strategic shift
has been further reinforced by the acquisition of Fibo Holding
AS (Fibo) in October 2025, a leading supplier of high-quality
waterproof decorative wall panels based in Norway.
In line with the requirements of the Companies (Strategic
Report) (Climate-related Financial Disclosure) Regulations
2022 and UK Listing Rule 6.6.6(8), the following pages set
out our compliance with all of the Task Force on Climate-
related Financial Disclosures (TCFD) recommendations and
recommended disclosures, as detailed in “Recommendations
of the Task Force on Climate-related Financial Disclosures”
(2017) and the additional guidance as set out in the TCFD
2021 Annex “Implementing the Recommendations of the Task
Force on Climate-related Financial Disclosures” (TCFD Annex).
Additionally, the Group has complied with the requirements
of sections 414CA and 414CB of the Companies Act 2006 by
including certain non-financial information within the TCFD
Report. The Group has indicated in the following table which
of the climate-related disclosures are addressed by the TCFD
recommended disclosures, alongside the pages where these
are located.
For Norcros, sustainability is not
a standalone agenda — it is part
of how we improve performance,
manage risk and make better
operational decisions.
We consider our disclosure to be consistent and compliant with all 11 of the TCFD recommendations.
TCFD recommendations reporting
Recommendation Recommended disclosures Reference C4 414CB
1
GOVERNANCE
Disclose the organisation’s
governance around
climate-related risks and
opportunities.
a) Describe the Board’s oversight of climate-related risks and opportunities. Page 56 (a)
b) Describe management’s role in assessing and managing
climate-related risks and opportunities.
Page 56 (a)
CLIMATE-RELATED
RISK MANAGEMENT
Disclose how the
organisation identifies,
assesses and manages
climate-related risks.
a) Describe the organisation’s process for identifying and assessing
climate-related risks.
Page 57 (d)
b) Describe the organisation’s processes for managing
climate-related risks.
Page 57 (e)
c) Describe how processes for identifying, assessing and managing
climate-related risks are integrated into the organisation’s overall
risk management.
Page 57 (f)
STRATEGY
Disclose the actual and
potential impacts of
climate-related risks and
opportunities on the
organisation’s businesses,
strategy and financial
planning where such
information is material.
a) Describe the climate-related risks and opportunities the organisation
has identified over the short, medium and long term.
Pages
59 to 66
(b)
b) Describe the impact of climate-related risks and opportunities on
the organisation’s businesses, strategy and financial planning.
Pages
59 to 66
(b)
c) Describe the resilience of the organisation’s strategy, taking into
consideration different climate-related scenarios, including a 2°C or
lower scenario.
Page 58 (c)
METRICS AND
TARGETS
Disclose the metrics and
targets used to assess
and manage relevant
climate-related risks and
opportunities where such
information is material.
a) Disclose the metrics used by the organisation to assess
climate-related risks and opportunities in line with its strategy
and risk management process.
Page 67 (h)
b) Disclose Scope 1, Scope 2 and, if appropriate, Scope 3 greenhouse
gas (GHG) emissions, and the related risks.
Pages
68 and 69
(h)
c) Describe the targets used by the organisation to manage
climate-related risks and opportunities and performance against targets.
Page 67 (g)
1
Reference to consistency with The Companies (Strategic Report) (Climate-related Financial Disclosure) Regulations 2022.
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FINANCIAL DISCLOSURES (TCFD)
Sustainability metrics
and progress
BOARD
Twice yearly agenda items
EXECUTIVE
MANAGEMENT
(quarterly)
BRAND OPERATIONS
AND PROJECT TEAMS
ESG FORUM
(UK and SA)
Goals and objectives
Board
The Board of Directors oversees and is ultimately accountable
for progress against the Group’s Net Zero Transition Plan and
wider sustainability strategy, including the identification and
management of climate-related risks and opportunities. The
Board is kept informed of climate-related matters through
regular updates at Board meetings with ESG (including
climate change) included on the agenda at least twice a
year. Our ESG advisors, CEN Group, also support the Board
by providing updates on emerging sustainability and climate-
related regulations.
The Board monitors and oversees progress of the Group’s
sustainability performance through updates from the ESG
Forum and the Management Information (MI) Framework,
which includes monitoring the Group’s emissions (Scopes 1, 2
and 3). The MI Framework can be found on pages 33 to 35.
The Audit and Risk Committee supports the Board by
ensuring climate-related issues are integrated into the Group’s
risk management process. Climate-related risk assessments
are conducted twice a year and are fully incorporated into
the Group’s principal risk framework. Any materially significant
risks, including climate-related risks, that fall outside the
Group’s risk appetite must be reviewed and approved by the
Board, unless treatment actions can be implemented to bring
them within acceptable levels.
Management
As climate-related issues are fundamental to the Group’s
purpose and strategy, the Chief Executive Officer has overall
responsibility for their oversight, ensuring they are considered
as part of Norcros’ strategy, budget and business planning.
The Chief Executive Officer reports progress to the Board at
two Board meetings a year.
The Corporate Development and Strategy Director is
responsible for the Group’s ESG programme and reports
regularly to the Chief Executive Officer and the Board. Each
business has a nominated ESG lead, and governance and
coordination across the Group are supported through the
ESG Forum.
The Group-level net zero targets are cascaded to each
business to ensure accountability throughout the organisation.
The costs of climate-related initiatives are included in
each business’s annual budgeting process, and they are
encouraged to consider our net zero targets as part of new
product development. The Executive Team reviews carbon
reduction plans annually and monitors progress against key
milestones through the ESG Forum twice a year.
ESG Forum
The ESG Forum is sponsored by the Corporate Development
and Strategy Director and includes ESG leads from each
business within the Norcros Group. The Forum meets at least
three times per year, with at least one in-person meeting.
These meetings provide a platform to track progress on our
Net Zero Transition Plan and to share ideas, challenges and
best practices across the Group.
The ESG Forum is responsible for assessing and managing
climate-related issues, reviewing performance against the
Group’s ESG MI Framework, and directing action within
individual businesses. It also supports a consistent approach
to sustainability data and communication to meet external
disclosure requirements.
Representatives of the ESG Forum are informed by operational
and project teams within their respective businesses. Each
business has its own governance structures in place to
monitor, deliver and report on carbon-reduction initiatives.
ESG risks, and particularly climate-related risks, are classed
as a principal risk by the Group. Climate-related risks and
opportunities were assessed and prioritised on the existing
Group five-point risk scoring criteria for both financial impact
and reputation impact (minimal, low, intermediate, high, severe)
and for likelihood (remote, unlikely, possible, likely, certain).
Overall risk scores are calculated as the multiple of impact and
likelihood. Likelihood is based on the probability of the risk
crystallising and affecting the business at least once during
a three-year period, and the longer time horizon of some
climate-related risks is thus reflected in a lower likelihood score.
By using the existing Group risk framework, climate-related
risks are fully integrated into the current risk management
framework and the relative significance of climate-related risks
in relation to other risks can be determined.
Climate-related transition risks tend to impact the Group
in a top-down manner. These are identified and shortlisted
in collaboration with internal stakeholders and senior
management, in conjunction with the ESG Forum. This
analysis includes a horizon-scanning exercise to incorporate
policy and legal risks and is refreshed annually to include any
changes to the business, external regulatory developments or
operating conditions.
Climate-related physical risks are assessed using a bottom-
up site-level risk assessment using geospatial natural hazard
mapping software. This year, we carried out a new physical
risk assessment to reflect changes to the Group structure.
A summary of key risks in the individual businesses and
corporate risk registers is presented to the Audit and Risk
Committee at each meeting. In addition, a Group-level risk
review, which identifies and reviews Group-level strategic
risks, is completed twice a year by the Executive Risk
Management Group.
The decision to control or accept risks is partially determined
by the nature of the risk and its scoring. Management
regularly reviews risk exposure against defined acceptable
risk appetite levels and develops remedial actions, with target
dates, to address risks scoring higher than the accepted
risk appetite level. Except for “strategic”, “operational” and
“commercial” risks, which carry a medium risk appetite, all
other risk types carry a low risk appetite. Risks scoring outside
of these risk appetite levels require treatment actions to bring
them in line with the appropriate risk appetite level, or they
need to be reviewed and approved by the Board. Further
detail is included in the Risk Management section on pages
70 to 72.
GOVERNANCE
CLIMATE-RELATED RISK MANAGEMENT
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STRATEGY
Time horizons
The time horizons of where our climate-related risks and opportunities are expected to first occur are:
Short term Medium term Long term
2026 to 2028 2029 to 2035 2036 to 2050
Aligned with our current strategic
planning and incorporates our
planned capital expenditures.
Aligned to where we will most
likely see the impact of regulatory
frameworks such as carbon pricing,
the technology life cycle and our
interim emission reduction targets.
Aligned to the UK Governments Net
Zero pledge, allowing incorporation
of the useful life of our property
assets, physical and transition risk
time horizons and the Group’s net
zero target.
We consider risks and opportunities in all physical and
transition categories outlined in the TCFD guidance, under
current and emerging regulatory requirements, and whether
they occur within our own operations, or upstream and
downstream of the Group. Our process for identifying,
assessing, prioritising and monitoring climate-related risks has
remained unchanged from our previous reporting period.
Climate-related scenario analysis has been used to improve
our understanding of the behaviour of certain risks to different
climate outcomes. Previously identified transition risks and
opportunities have been reviewed, and physical risks have
been reassessed to reflect the updated Group structure. To
model transition risks and opportunities, we have used the
International Energy Agencys (IEA) Net Zero Emissions by
2050 Scenario (NZE) and Stated Policies (STEPS)
1
climate
scenarios. Physical risks were analysed using scenarios from
the Intergovernmental Panel on Climate Change (IPCC),
namely SSP1/RCP 2.6, SSP2/RCP 4.5 and SSP5/RCP 8.5.
Our scenario analysis includes qualitative and quantified
impacts where the underlying data is available and where the
current understanding of the risks is robust. We continue to
work on quantifying our risks and opportunities by regularly
reviewing the assumptions and estimates required.
We have analysed the climate-related risks under all our
chosen scenarios and identified plans to mitigate against
the impacts of these risks, as well as take advantage of
opportunities. As a result, we are confident that our business
will remain resilient to climate change impacts. Our view is
that significant financial planning or budgetary change as
a result of climate change is not likely to be required and
our emission reduction plan will not incur material capital
expenditure or operational disruption.
1
IEA World Energy Outlook 2025.
RISKS
Four transitional and two physical climate-related risks have been identified that could have a material
impact on our business.
Updates to transition risks during the year:
Carbon pricing (“carbon tax”) in own operations:
This risk has been removed from our TCFD report due to
reduced exposure from the disposal of Johnson Tiles UK
and closure of Johnson Tiles South Africa. Our Scope 1
and 2 emissions have reduced significantly by removing
tile manufacturing from our business, providing a lower
carbon price exposure in our own operations.
Reliance on third parties or technologies to
decarbonise: Due to our strategic decision to transition
away from tile manufacturing, the materiality of this
risk has changed. We are now more reliant on the
decarbonisation of third parties to reduce our Scope 3
footprint as our exposure to kilns has now been removed.
Customer and consumer pressure: Throughout the year
the Group has received increased sustainability-related
requests from key customers. As a result, the materiality of
this risk has increased.
Transitional risks
TCFD category: Transition (emerging regulation) Mitigation
Carbon pricing in
the value chain
BUSINESS AREA
Upstream
PRIMARY POTENTIAL
FINANCIAL IMPACT
Increased cost of purchased
goods and inbound
transportation
LOCATION
Global, all brands
MEASUREMENT
Scope 3 emissions
(Category 1)
SCENARIO ANALYSIS
Risk is higher under NZE
Large parts of our supply chain include
the processing of primary metals and
building materials. New, low-emission
production processes are still being
developed for commercial use, which
could lead to increased costs in our
supply chain.
Our supply chain is also exposed to
global regulatory and policy decisions,
including CBAM regulations within the
EU and UK which will impose a carbon
price on importers of aluminium, iron
and steel. As such, companies within
Norcros’ value chain may be subject to
increased costs.
Norcros maintains a diversity of supply sources
reducing this risk to the Group.
Our Supply Chain Policy sets out our
expectations to our value chain partners on
environmental issues, and we engage with our
suppliers regularly to consider lower embodied
carbon inputs (where the raw materials used
have acceptable technical qualities with lower
carbon emissions).
Our Sustainable Products Framework helps us
classify products that can potentially reduce
our value chain emissions exposure.
TIME HORIZON LIKELIHOOD IMPACT MEASURE RISK RATING
25
Medium term Certain (5) Intermediate (5)
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Transitional risks
TCFD category: Transition (market and reputation) Mitigation
Reliance on
third parties or
technologies to
decarbonise
BUSINESS AREA
Own operations
and upstream
PRIMARY POTENTIAL
FINANCIAL IMPACT
Higher costs, lower revenue
LOCATION
Global, all brands
MEASUREMENT
Scope 3 emissions
SCENARIO ANALYSIS
Risk is higher under STEPS
Achievement of our net zero target in
2040 relies on the decarbonisation of
electricity grids, suppliers and retail partners
meeting decarbonisation timelines and the
development of low-carbon transportation.
We also require the purchase of electricity
generated from renewable sources in South
Africa, which is less readily available than in
the UK.
We work collaboratively with retailers
and engage with governmental and
industry bodies to shape supply chain
decarbonisation policy.
We continue to invest in research and
development and monitor the external
development of low-carbon raw
materials and technologies.
The Group’s strategic decision to shift
from tiles to wall panels was partially
a climate-related decision. As well as
reducing the overall emissions and
energy intensity of the Group, we are
now less dependent on new third-
party technologies to decarbonise our
operations.
TIME HORIZON LIKELIHOOD IMPACT MEASURE RISK RATING
12
Medium term Likely (4) Low (3)
RISKS
TCFD category: Transition Mitigation
Cost of capital
linked to
sustainability
criteria
BUSINESS AREA
Own operations
PRIMARY POTENTIAL
FINANCIAL IMPACT
Higher cost of capital
LOCATION
Global, all brands
MEASUREMENT
Scope 1, 2 and 3 emissions,
UK interest rates
SCENARIO ANALYSIS
Risk is higher under NZE
Providers of capital (investors and
banks) are increasingly incorporating
sustainability into their assessments,
which represents a risk to the
availability and cost of capital. The
Group’s existing £150m multicurrency
revolving credit facility (which runs
to October 2027) means the risk is
minimal in the short term. However,
over the medium term, investors
and banks are expected to be more
stringent and withdraw funding or
apply punitive charges if ongoing
targets on emission reduction are not
aligned to their own net zero targets.
We continue to engage in dialogue with
lenders, rating agencies and investors to
ensure our climate change disclosures are in
line with the latest regulatory requirements.
Our progress towards our own emission
reduction target of net zero by 2040, as well as
disclosure of ESG-related metrics and targets,
should ensure the net impact is minimal.
TIME HORIZON LIKELIHOOD IMPACT MEASURE RISK RATING
10
Medium term Certain (5) Low (2)
Customer and
consumer pressure
BUSINESS AREA
Downstream
PRIMARY POTENTIAL
FINANCIAL IMPACT
Lost revenue
LOCATION
Global, all brands
MEASUREMENT
Scope 3 emissions
SCENARIO ANALYSIS
Risk is higher under NZE
Large retailers and housebuilders
are encouraging suppliers to reduce
embodied carbon, energy and water
use in their products. More customers
now require suppliers to have set
SBTi-aligned net zero targets. As
we approach our 2028 emissions
reduction targets, pressure from
customers regarding our sustainability
performance and results may increase.
There is a medium-term material risk
that some product lines are no longer
of interest to customers aligning their
product portfolios to zero carbon
homes and net zero targets. We expect
this risk to increase as customers and
consumers apply stringent sustainability
criteria to their purchasing decisions.
We engage with customers and brands to
ensure new products are designed to meet
changing customer requirements.
Our Sustainable Products Framework classifies
our products against their sustainability criteria
and enables us to track total revenue derived
from lower-carbon products.
TIME HORIZON LIKELIHOOD IMPACT MEASURE RISK RATING
20
Medium term Likely (4) Intermediate (5)
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RISKS
As a result of changes to the Group structure, we have updated our physical risk assessment this year
using Location Risk Intelligence Tool. It has been used to assess current and potential physical climate-
related risks facing Norcros’ global operations. We have assessed potential physical risks, both acute
and chronic, including potential material risks such as drought stress, subsidence, storms, sea level rise
and flooding events amongst other hazards. The revenue of each site was considered to determine the
materiality of identified risks to specific sites. During the year we had no climate-related insurance claims.
The updated assessment largely aligns with the previous assessment carried out in 2023. Below are the key changes:
Flood-related risk (due to precipitation stress and storm surges) exposure has increased.
Water scarcity exposure has decreased.
Subsidence has been identified as a new risk but is not disclosed below due to low potential business impact.
Physical risks
TCFD category: Physical (chronic) Mitigation
Flood-related
risk
BUSINESS AREA
Own operations
PRIMARY POTENTIAL
FINANCIAL IMPACT
Higher costs/disruption of
production
LOCATION
UK, Norway, South Africa
MEASUREMENT
Meteorological
forecasting
SCENARIO ANALYSIS
Risk higher under
SSP5/RCP 8.5
Risk associated with either coastal or
riverine flooding can cause damage
to site infrastructure and products
and equipment stored at sites.
Floods can also cause disruptions
to manufacturing output and delay
production times. Storm surge and
precipitation stress in particular
pose risks to Norcros sites in the UK,
Norway and South Africa. Of the sites
identified, Fibos production site could
have the highest impact due to its
significant revenue contribution to the
Group.
All our brands have business continuity and
recovery plans that monitor risks to staff and
premises from meteorological events.
Most sites have flood damage insurance cover
with limits that reflect the magnitude of risk,
and the diversified locations means it is unlikely
that more than one of the identified sites
would flood at any given time.
TIME HORIZON LIKELIHOOD IMPACT MEASURE RISK RATING
10
Long term Unlikely (2) Intermediate (5)
TCFD category: Physical (chronic and acute) Mitigation
Temperature-
related risks
BUSINESS AREA
Own operations
PRIMARY POTENTIAL
FINANCIAL IMPACT
Higher costs/disruption
of production
LOCATION
South Africa
MEASUREMENT
Annual freshwater
resource levels
SCENARIO ANALYSIS
Risk higher under SSP5/
RCP 8.5
Risks associated with increased
temperatures can pose issues to
sites and the health and safety of
our employees. Water scarcity and
fire weather stress in particular pose
risks to some of our sites in South
Africa. Despite issues regarding water
scarcity persisting in Cape Town, South
Africa, none of our sites are at very
high risk of water scarcity and our
manufacturing processes are not water
intensive.
A large water tank was installed at the
Olifantsfontein, South Africa, site, which is fed
from the municipal mains, providing storage to
smooth out supply challenges.
All our brands have business continuity and
recovery plans that monitor risks to staff and
premises from meteorological events.
TIME HORIZON LIKELIHOOD IMPACT MEASURE RISK RATING
6
Long term Unlikely (2) Low (3)
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TCFD category: Products and services Strategy to capitalise:
Product design –
resource-efficient
manufacturing
BUSINESS AREA
Own operations and
downstream
PRIMARY POTENTIAL
FINANCIAL IMPACT
Increased sales/
decreased costs
LOCATION
Global, all brands
MEASUREMENT
Scope 3 emissions, revenue
from energy-efficient
products (green revenue)
SCENARIO ANALYSIS
Opportunity is higher
under NZE
We have developed our Sustainable
Products Framework to enable us to classify
our products according to their sustainability
attributes. Our customers increasingly require
us to provide data on embodied carbon in
our products, and this framework helps us
focus our portfolio towards products with
lower embodied carbon. We also work with
suppliers to “design out” carbon, continually
searching for alternative, lower-carbon raw
materials.
Our brands have various initiatives
underway to improve resource efficiency.
Triton Showers has published third-
party verified Environmental Product
Declarations (EPDs) covering the vast
majority of its electric shower ranges,
embedding life cycle thinking into
product design.
Norcros aims to maximise this
opportunity by transitioning away from
more carbon intensive tile manufacturing
towards wall panelling, which is
inherently more resource efficient to
produce, requiring lower energy and
water use during manufacture. This shift
has been targeted in FY26 through the
acquisition of Fibo, a supplier of high-
quality, waterproof wall panel systems.
TIME HORIZON LIKELIHOOD IMPACT MEASURE OPPORTUNITY RATING
24
Medium term Likely (4) Intermediate (6)
OPPORTUNITIES
We have identified four climate-related opportunities with the potential to materially benefit our business.
Of these, the most significant are both product-related: (i) resource-efficient manufacturing and (ii)
resource-efficient product design. These sit at the heart of our Net Zero Transition Plan and Sustainable
Products Framework, which outline how we are actively positioning the Group to innovate, lead and grow
in a low-carbon economy.
TCFD category: Products Strategy to capitalise:
Product design –
resource-efficient
products
BUSINESS AREA
Own operations and
downstream
PRIMARY POTENTIAL
FINANCIAL IMPACT
Increased sales
LOCATION
Triton, Abode
MEASUREMENT
Scope 3 emissions, revenue
from energy efficient
products (green revenue)
SCENARIO ANALYSIS
Opportunity is higher
under NZE
Our Sustainable Products Framework
includes “use phase” criteria regarding
the reduction of energy and water for our
consumers. Innovative product design is key
to continued revenue growth and also helps
to maintain competitive positioning.
We target research, development and
marketing spend and collaborate with
key clients to develop and sell resource-
efficient products. For example, Triton’s
ENLight HeatRepeat shower is designed
to work with Waste Water Heat Recovery
Systems (WWHRS), reducing water and
energy consumption to lower carbon
emissions and save money.
Our Sustainable Products Framework
encourages businesses to showcase
products that promote energy and water
efficiency.
TIME HORIZON LIKELIHOOD IMPACT MEASURE OPPORTUNITY RATING
32
Medium term Likely (4) High (8)
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STRATEGIC REPORT STRATEGIC REPORT
TASK FORCE ON CLIMATE-RELATED
FINANCIAL DISCLOSURES (TCFD) CONTINUED
OPPORTUNITIES METRICS AND TARGETS
TCFD category: Energy source Strategy to capitalise:
Green generation
BUSINESS AREA
Own operations
PRIMARY POTENTIAL
FINANCIAL IMPACT
Decreased operating costs
LOCATION
Global, all brands
MEASUREMENT
Energy used from renewable sources
SCENARIO ANALYSIS
Opportunity is higher under NZE
We aim to reduce our reliance on
third-party electricity. This offers
an opportunity to become less
dependent on the national grid
which, particularly in South Africa,
has a low proportion of renewable
energy.
Ten Tile Africa stores have solar panels
and all new lease agreements will require
landlords to commit to solar installations.
We are investigating purchased
renewable electricity in our remaining
brands in both the UK and South Africa,
which could reduce our market-based
emissions to zero.
In the UK, we have signed a five-year
fixed contract with Sustainable Energy
First providing the UK businesses with
traceable REGO-backed green energy.
TIME HORIZON LIKELIHOOD IMPACT MEASURE OPPORTUNITY RATING
20
Medium term Likely (4) Intermediate (5)
TCFD category: Resource efficiency Strategy to capitalise:
Transportation
BUSINESS AREA
Own operations, upstream
and downstream
PRIMARY POTENTIAL
FINANCIAL IMPACT
Decreased costs
LOCATION
Global, all brands
MEASUREMENT
Scopes 1 and 3 (upstream and
downstream transportation and
distribution)
SCENARIO ANALYSIS
Opportunity is greater under NZE
Decarbonisation of our distribution
and depot fleets would help to
reduce Scopes 1 and 3 emissions
and is a key component of our
Net Zero Transition Plan. This may
require transitional investment and
further technological development,
especially for zero emissions heavy
goods vehicles.
Opportunity may arise through a
reduction in current environmental
taxes from an agreement for the
use of eco-fuel being applied
across Norcros UK businesses.
Fleet electrification is a key part of
our transition plan. Our brands have
already made good progress on their
targets to transition to low-carbon
vehicles.
We expect third-party logistic suppliers
to move towards electric vehicles,
thus reducing our Scope 3 upstream
and downstream transportation and
distribution emissions.
We have partnered with Maersk for our
inbound shipping to use eco-fuel, which
produces around 85% less carbon
emissions compared to traditional
shipping fuel. In FY26, 37% of our
inbound freight was shipped using
eco-fuel.
TIME HORIZON LIKELIHOOD IMPACT MEASURE OPPORTUNITY RATING
12
Near/Medium term Likely (4) Low (3)
Our full carbon footprint is reported in alignment with the
Greenhouse Gas Protocol on pages 68 and 69. In addition,
we report on our emissions intensity, total consumption of
electricity, renewable electricity, gas and water, and treatment
of waste in our separate Sustainability Report. We continue
to monitor our climate exposure and action plans through
our risk management framework and governance structure.
Our main climate-related objectives are monitored through
our ESG MI Framework through the year and reported to and
reviewed by the Board.
We have science-based targets across Scopes 1, 2 and 3 which
were validated by the SBTi in January 2024. These affirm our
long-term commitment to net zero across the value chain by
2040. In addition, each brand has a specific interim target for
2028 that provides a clear path to emission reduction through
to 2028 and beyond. For further details on our climate targets
please see the Norcros Net Zero Transition Plan in our stand-
alone Sustainability Report.
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STRATEGIC REPORT STRATEGIC REPORT
TASK FORCE ON CLIMATE-RELATED
FINANCIAL DISCLOSURES (TCFD) CONTINUED
Energy efficiency initiatives
We continue to implement targeted energy efficiency
initiatives across the Group. During the year these included:
Croydex upgraded their air-conditioning system and
implemented boiler modifications, reducing energy usage
by up to 60%.
MERLYN now has 88% of total fleet vehicles either electric
or hybrid, alongside taking practical measures to reduce
warehouse heating demand by purchasing heated jackets
for warehouse employees.
Triton provides on-site EV chargers for visitor and staff use,
delivering over 22,000 kWh during the year.
Norcros South Africa expanded LED lighting installations
and introduced solar power at selected retail sites,
alongside investments in more energy-efficient
manufacturing equipment.
Energy and emissions overview
During the year, we rebased our greenhouse gas emissions to
reflect structural changes to the Group. Historical emissions
data has been restated to ensure a like-for-like comparison
across reporting periods.
In 2026, the Group’s market-based Scope 1 and 2 emissions
decreased by 63% year-on-year. This equates to a 65%
reduction against the 2023 base year, meaning the Group
achieved its 2028 target of a 33.6% reduction two years early.
Scope 1 and 2 carbon intensity, measured per Group turnover,
decreased by 66%, reflecting the strategic shift from ceramic tile
manufacturing to less carbon intensive wall panel products.
Across the UK businesses, market-based Scope 1 and 2
emissions increased by 10%, primarily due to an increase in
the number of company owned vehicles across the Group.
In South Africa, market-based Scope 1 and 2 emissions
decreased by 65%, mainly driven by reduced manufacturing
at Johnson Tiles South Africa and supported by a reduction in
the carbon intensity of the national electricity grid.
The Group’s total energy consumption decreased by 64%
compared to 2025, primarily reflecting the closure of Johnson
Tiles South Africa. Natural gas remains the Group’s largest
energy source, accounting for 59% of total energy use, driven
by ongoing operations across the South African businesses.
Absolute Scope 3 emissions reduced 4% year-on-year,
largely driven by a reduction in emissions from the use of sold
products (Category 11). This reflected changes in the Group’s
sales mix alongside reductions in grid carbon intensity.
Emissions from the use of sold products represent 66% of the
Group’s Scope 3 emissions, primarily driven by the lifetime
electricity consumption of Tritons showers and House of
Plumbing’s geysers (water heaters).
Purchased goods and services account for a further 29%
of Scope 3 emissions and increased by 10% during the year,
reflecting higher volumes of raw materials and products
purchased by Tile Africa and TAL.
Upstream transportation and distribution is the Group’s third
most material Scope 3 category, contributing 3% of total
Scope 3 emissions. Emissions from this category decreased by
26% during the year, driven by an increased share of inbound
freight transported using eco-fuel.
Overall, combined Scope 1, 2 and 3 market-based emissions
decreased 8% during the year.
The table below has been prepared for the 53 weeks ended
5 April 2026 (in line with the financial year and referred to
throughout this section as 2026). The previous accounting
period was 52 weeks beginning 1 April 2024 and ending
30 March 2025 for comparison (referred to as 2025). The
2025 figures shown have been restated to align the reporting
boundary with 2026 (including Fibo Holdings). This decision
has been made to ensure that the year-on-year comparison is
on a like-for-like basis.
We report on all of the material emission sources in line
with an operational control approach method, as required
in Part 7 under the Companies Act 2006 (Strategic Report
and Directors’ Report) Regulations 2013 and under the
UK’s Streamlined Energy and Carbon Reporting (SECR)
requirements.
Greenhouse gas (GHG) emissions are in CO
2
e, including
GHGs in addition to carbon dioxide and include our Group
office and all brands. Scope 1 and 2 data has been calculated
from monthly measured data (e.g. fuel and electricity use)
using the appropriate conversion factors in accordance with
the principles and requirements of the World Resources
Institute (WRI) GHG Protocol: A Corporate Accounting and
Reporting Standard (revised version) and Environmental
Reporting Guidelines: Including Streamlined Energy and
Carbon Reporting requirements (March 2019). To calculate
Scope 1 emissions, DESNZ 2025 emissions factors have been
used. Scope 2 emissions have been calculated using both a
location-based and market-based approach, utilising DESNZ
2025, IEA 2025 or Association of Issuing Bodies (AIB) 2025
residual factors where appropriate. We have also factored in
situations where sites produce their own renewable electricity
or purchase electricity supported by contractual instruments,
such as Renewable Energy Guarantee Origin (REGO).
We are reporting our Scope 3 emissions with guidance
from the GHG Protocol Corporate Value Chain (Scope 3)
Accounting and Reporting Standard and the GHG Protocol
Technical Guidance for Calculating Scope 3 Emissions, as
required.
In line with the Greenhouse Gas Protocol, we continue to
review our reporting in light of any changes in business
structure, calculation methodology and the accuracy or
availability of data. Due to recognised inherent uncertainties
in calculating Scope 3, we have adopted a continuous
improvement approach. We will continue to review our
processes and disclose any restatements in a timely and
transparent manner.
FY26 FY25
1
UK Global (exc. UK) Group total UK Global (exc. UK) Group total
GHG emissions (tCO
2
e)
Total Scope 1 (tCO
2
e) 1,022 8,513 9,535
981 29,784 30,765
Scope 2 location-based (tCO
2
e) 524 10,337 10,861
616 23,659 24,275
Scope 2 market-based (tCO
2
e) 139 10,295 10,434 79 23,609 23,688
Total Scope 1 + 2 location-based (tCO
2
e) 1,546 18,850 20,396 1,597 53,443 55,040
Total Scope 1 + 2 market-based (tCO
2
e) 1,161 18,808 19,969 1,060 53,393 54,453
Total Scope 3 (tCO
2
e) 812,746 846,702
Total Scope 1, 2 & 3 location-based (tCO
2
e) 833,142 901,742
Total Scope 1, 2 & 3 market-based (tCO
2
e) 832,715 901,155
Scope 1 + 2 market-based GHG emissions intensity ratio
(per Group turnover) (£m) 50 148
Energy consumption (kWh)
Total electricity consumption (kWh) 2,959,626 15,914,464 18,874,090 2,956,176 28,493,800 31,449,976
Total renewable energy consumption (kWh) 2,577,535 9,078,825 11,656,360 2,731,270 8,753,130 11,484,400
Total non-renewable energy consumption (kWh) 5,296,551 56,373,426 61,669,977 5,133,688 185,071,250 190,204,938
Total energy consumption (kWh) 7,874,086 65,452,251 73,326,337 7,864,958 193,824,380 201,689,338
% renewable electricity from total electricity 87% 27% 37% 92% 16% 23%
1
We have restated our 2025 figures to reflect the change in structure of Norcros Group,
resulting from the sale of Johnson Tiles UK and the acquisition of Fibo
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
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STRATEGIC REPORT STRATEGIC REPORT
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
68
SECR STATEMENT
Identify Risk
Monitor
and
Review
Define risk
appetite
Assess and
Quantify
Respond,
manage,
mitigate
S
t
e
p
5
S
t
e
p
4
S
t
e
p
3
S
t
e
p
2
S
t
e
p
1
Low
High
Minor Severe
Impact
Likelihood
1
5
6
7
8
11
10
9
12
3
2
4
RICHARD COLLINS
Chief Legal Officer
Risk management
Supporting sustainable business objectives through
embedded and proactive risk management.
The proactive management of risk remains a priority for the
Group, helping to sustain the long-term success of the business.
A range of potential risks and uncertainties could have a
material impact on the Group’s performance. The objective
of our risk management framework is to support the business
in achieving its strategic and operational goals through the
identification, monitoring and appropriate management of risks,
against clearly defined risk appetite levels for each category.
Risk management framework
How we manage risk
Our risk management activities are part of a flexible and
robust governance framework, owned by the Board, overseen
by the Audit and Risk Committee, and embedded at an
operational level. It consists of the following key elements:
Defined risk responsibilities:
BOARD
Holds overall responsibility for the risk management framework.
AUDIT AND RISK COMMITTEE
Provides oversight, challenge and independent assurance
on all aspects of the risk management framework. Receives
regular reports from the Risk Management Group.
RISK MANAGEMENT GROUP
Comprised of the Chief Executive Officer, Chief Financial
Officer, Chief Legal Officer, and the Managing Directors of
Europe and South Africa, facilitated by the Head of Group
Internal Audit and Risk Assurance. This group establishes
the risk management framework, defines the Group’s Risk
Management Policy, sets risk appetite levels, leads on risk
culture, and regularly reviews principal risks, emerging risks and
material controls, identifying appropriate actions to be taken to
maintain risks within defined appetite levels.
MANAGEMENT
Responsible for the day-to-day operational management of
risk, in line with Group policies and reporting procedures.
Defined risk policies and reporting procedures:
Formal Board-approved Group Risk Management Policy
Defined risk appetite levels and metrics for each category
of risk
Standardised, regular risk reviews and embedded risk
reporting
Divisional support from Head of Group Internal Audit and
Risk Assurance
Risk management process
We have an integrated top-down and
bottom-up risk management process:
GROUP AUDIT AND RISK COMMITTEE
Risk management framework independent
oversight and challenge
Reviews and monitors the management of principal
risks and material controls
RISK MANAGEMENT GROUP
Executive-level risk management framework
review and risk management implementation
Reviews principal risks and material controls and
identifies actions
GROUP INTERNAL AUDIT AND RISK
ASSURANCE
Provides independent, objective assurance
Facilitates business risk reviews
Reports on principal risks and uncertainties, and
material controls
GROUP
Strategic risk management
Identification, management, review, monitoring
and reporting of Group risks and uncertainties, and
material controls
BUSINESSES
Operational risk management
Update and maintain risk registers, reflecting key
risks identified and the treatment of each risk
including any mitigating actions taken.
Monitor and report risks
Informing Reporting
1
Mergers, acquisitions
and disposals
2
Stakeholder and
reporting requirements
3
Staff retention
and recruitment
4
Market
conditions
5
Loss of key
customers
6
Competition
7
Reliance on
production facilities
8
Loss of
key supplier
9
Exchange
rate risk
10
Funding and
liquidity risk
11
Pension
scheme risk
12
Cyber
security
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STRATEGIC REPORT STRATEGIC REPORT
PRINCIPAL RISKS AND UNCERTAINTIES
Link to strategy
Portfolio
development
Organic
growth
Operational
excellence
ESG
Our risk management framework enables
the identification of the principal risks and
uncertainties that we consider may threaten the
Group’s business model, future performance,
solvency or liquidity.
These risks are set out in the table below, along with how they
are being managed through the application of material controls.
The Board has carried out a robust assessment of the principal
and emerging risks and has taken them into consideration when
assessing the long-term viability of the Group and Company on
page 81. The list does not comprise all the risks that the Group
may face and is not listed in order of priority.
This report is presented in the context of continued geopolitical
and economic uncertainty. Rather than identifying this as a
standalone principal risk, its potential impact is reflected in the
relevant individual principal risks, including market conditions
and the potential loss of key suppliers. The increased frequency
of such events over the last ten years has heightened our focus
in this area, and we continue to respond effectively.
Risk Risk description Mitigation
STRATEGIC RISKS
1
MERGERS,
ACQUISITIONS
AND DISPOSALS
Risk movement
Stable
Link to strategy
A key part of the Group’s strategy is to
grow through selective acquisitions.
Significant global events may impact
the cost, timing or availability of
potential acquisitions, as well as the
availability of equity or bank funding.
However, such events may also
provide opportunities that would not
otherwise exist.
The Group may fail to successfully
integrate acquisitions into its existing
business model.
Where the Group’s strategy requires
disposal of a business activity, we may
fail to find an appropriate buyer, or
we may fail to empathetically transfer
employees to the new business owner.
The Group has detailed target appraisal procedures
in place, including appropriate due diligence, and has
senior management with extensive M&A experience.
Robust Board approval procedures ensure independent
review of all proposals. The Board considers the size,
strength and diversity of the existing business when
considering proposals and aims to avoid undue reliance
on any one brand.
Integration plans are developed ahead of acquisition
completions to enable effective post-acquisition
execution. Previous acquisitions have demonstrated the
Group’s ability to successfully integrate new businesses.
When disposing of a business activity, the same
experienced M&A management team are involved as
with acquisitions, and the same Board approvals are
required for all major transactions.
Previous disposals have demonstrated the Group’s
ability to find good quality buyers for continuing
operations, and to manage employee concerns
sensitively.
Impact
An inability to secure funding could limit our ability to pursue acquisitions and deliver on
our growth strategy.
Underperformance or poor integration of acquired businesses may adversely impact
Group profitability, cash flow and reputation.
Failure to successfully and empathetically divest a business activity may adversely impact
Group profitability and reputation.
Risk Risk description Mitigation
ENVIRONMENTAL,
SOCIAL AND
GOVERNANCE
(ESG) RISKS
2
STAKEHOLDER
AND REPORTING
REQUIREMENTS
Risk movement
Reducing
Link to strategy
Developing more sustainable
ways of doing business is vital.
Investors, customers and other
stakeholders increasingly expect
companies to have clear plans and
frameworks in place to strengthen
their Environmental, Social and
Governance (ESG) performance.
A significant part of this risk relates
to climate change and the potential
effects of both physical and transition
climate-related risks. See the TCFD
section on pages 54 to 67 for more
information.
There is also a risk of failing to meet
increasing regulatory and reporting
requirements.
We continue to focus on delivering sustainable value
creation and remain committed to operating ethically,
responsibly and in line with the highest standards of
corporate governance.
The Group has an established ESG governance
structure and continues to strengthen it through
Group-wide policies, enhanced carbon data reporting
and the development of our wider ESG reporting
capabilities. More information about our Sustainability
approach, including to the risks and opportunities,
can be found in our separate Sustainability Report
available on our website.
Our product development teams continue to focus on
ESG-related product features, particularly in respect of
water and energy saving capabilities. Our procurement
teams are implementing stronger ethical-sourcing
standards and working closely with suppliers to
continuously improve on all aspects of ESG.
Impact
Failure to adequately mitigate ESG risks or meet regulatory and reporting requirements
could lead to the loss of customers, investors or stakeholder support. This could damage
our reputation, restrict access to capital and limit future growth.
PEOPLE RISKS
3
STAFF RETENTION
AND RECRUITMENT
Risk movement
Stable
Link to strategy
Other than the health and safety of
our people, which is of paramount
importance to the Board, our principal
people-related risk is the recruitment
and retention of appropriately skilled
individuals, including succession
planning for experienced employees,
managers and Directors.
Achieving the Group’s strategic
objectives depends on attracting and
retaining the right people in the right
roles and being the employer of choice
in the communities in which we operate.
The current employment landscape
continues to present challenges,
including high levels of employment,
cost-of-living pressures, increases in
employer’s national insurance and
national minimum and living wage rates,
evolving flexible working expectations,
and expanding labour legislation.
The Group aims to offer competitive and fair
remuneration, including bonus and incentive schemes,
Sharesave and share option schemes and a range
of other non-monetary benefits. Executive and key
management are further incentivised through an
Approved Performance Share Plan (APSP).
Despite inflationary pressures, pay reviews continue
to prioritise equity.
We are also focused on strengthening our culture,
fostering a welcoming, inclusive environment where
people choose to be.
Ongoing investment in training, internal progression,
and leadership development supports succession
planning and ensures we continue to build capability
across all areas of the business.
FURTHER DETAILS CAN BE FOUND IN THE CHIEF
PEOPLE OFFICER’S REVIEW ON PAGES 50 AND 51.
Impact
Future growth plans may be restricted or delayed by difficulties experienced in recruiting and
retaining appropriate employees. Losing key talent without sufficient succession planning
may result in the loss of critical knowledge, experience, and continuity across the Group.
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STRATEGIC REPORT STRATEGIC REPORT
PRINCIPAL RISKS AND UNCERTAINTIES
CONTINUED
Link to strategy
Portfolio
development
Organic
growth
Operational
excellence
ESG
Risk Risk description Mitigation
COMMERCIAL RISKS
4
MARKET
CONDITIONS
Risk movement
Increasing
Link to strategy
Demand in our markets is
dependent on new building
activity and repair, maintenance
and improvement (RMI) activity
in both the public and private
sectors. This is, in turn, influenced
by a range of geopolitical and
macroeconomic factors affecting
consumer confidence and
government spending policy in
our key markets.
Growth in the global economy
remains sluggish due to ongoing
volatility and unpredictability.
Negative factors include cost of
living increases, financial market
uncertainty and interest rates,
global trade wars, and new and
ongoing conflicts.
Whilst we can’t directly affect the likelihood of the global
risks noted materialising or getting worse, there are several
mitigating factors in place that could limit the impact of
potential changes in consumer spending patterns on the
Group. These include the breadth of products offered, the
geographical spread of our businesses, a flexible cost base
and supply chain, investment in new product development
and the replacement cycle of several of our key products.
We have scale in a fragmented market and are therefore
able to navigate volatility better than many competitors.
The effects of wider geopolitical risks, such as increases
in cyber security risk and climate change uncertainty, are
addressed more specifically elsewhere, where relevant.
Impact
Demand for our brands, which are mid-premium positioned and therefore less cyclical,
remains robust despite these geopolitical and macroeconomic pressures. However,
demand could still weaken in the short- to medium-term if consumers’ discretionary
spending patterns were to change, impacting profitability and cash generation.
Risk Risk description Mitigation
COMMERCIAL RISKS
5
LOSS OF KEY
CUSTOMERS
Risk movement
Stable
Link to strategy
Whilst the Group has a diverse
range of customers, there are
certain key customers that
account for higher levels of
revenue.
Larger customers may acquire
smaller customers, reducing the
diversity of, and increasing our
reliance on, a more concentrated
customer base.
Market conditions noted
elsewhere may have similar
effects on all customers who
could go out of business or
change their business models,
e.g. they may move to an online,
or other alternative, model and
we may miss this opportunity if
we fail to adapt to such changes.
The importance of relationships with key customers is
recognised and managed by senior management within
the Group, who have direct and regular access to their
counterparts at the highest levels of management.
We use our connected business model to introduce
existing customers to our other brands, and we cross-sell
complementary products to a range of customers across
the Group.
Our ESG strategy and credentials have been developed
to meet our key customers’ expectations of their
suppliers.
Rebate schemes and incentive programmes help
maintain key relationships in a competitive market
situation.
No one customer represents more than 10% of Group
revenue.
The Group stresses its key selling points, beyond product
price and quality, such as continuity of supply, the
financial strength of the Group and the level of customer
service, to help maintain relationships. As well as an
excellent product offering, the Group is also able to
assist with customers’ sourcing, storage and logistics
requirements.
Routes to market continue to develop and evolve, and
our businesses continue to improve their digital and
online offering in response to the changing trading
environment.
Impact
Many of the contractual arrangements with customers are short term in nature
(as is common in our markets) and there exists a risk that the current performance of a
business may not be maintained if such contracts were not renewed or extended or were
maintained at lower volumes due to a decline in economic activity or our failure to provide
goods or services in the way a customer requires us to do so.
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STRATEGIC REPORT STRATEGIC REPORT
PRINCIPAL RISKS AND UNCERTAINTIES
CONTINUED
Link to strategy
Portfolio
development
Organic
growth
Operational
excellence
ESG
Risk Risk description Mitigation
COMMERCIAL RISKS
6
COMPETITION
Risk movement
Increasing
Link to strategy
The Group operates within a
highly competitive environment
in all its markets; this creates
several risks, as well as a range
of opportunities if risks are
managed well.
The actions of our competitors,
including their marketing
strategies and new product
development, could lead to them
gaining competitive advantage in
key products and markets.
Our competitors may consolidate
their businesses to provide
products and services similar to
our business model.
To help identify and manage such risks and opportunities,
the competitive environment, the specific business
marketplace and the actions of competitors are reviewed
and discussed at both Group and operating division
Board meetings.
We proactively counter the threat from competitors
through our own investment in innovative new product
development, by registering and protecting our intellectual
property rights, and by constantly striving to improve our
product and customer service offerings.
In addition, each market is carefully monitored to identify
significant shifts in policy by competitors, changes in
the routes to market, changes in consumer tastes, or
indications of new competitors and/or new product
technology entering the market.
We have in-house specialists who consider the impact
of changes in regulations, such as carbon-reducing
initiatives in the Future Homes Standard, and who work
hard to meet the demands of consumers.
Impact
The Group recognises that there is a risk to its results and financial condition caused by
the actions of its competitors, as well as by its own actions or inaction.
OPERATIONAL RISKS
7
RELIANCE ON
PRODUCTION
FACILITIES
Risk movement
Decreasing
Link to strategy
The Group operates facilities in
South Africa for the manufacture
of adhesives, light assembly
operations in the UK for Triton
and Grant Westfield and in
Norway for Fibo.
Following its withdrawal from tile manufacturing in the
UK and South Africa, the Group employs an increasingly
capital-light model for its operations, like those in place
at Triton, Grant Westfield and Fibo, which have relatively
light assembly operations.
This has significantly mitigated the risks associated with
dependence on production facilities across our brand
portfolio. Whilst some of the risk may have moved to
external suppliers, this is mitigated by having a flexible
range of suppliers.
In South Africa, where we continue to manufacture
adhesives, there remain well-established preventative
maintenance programmes in place.
Finished goods inventory holdings across the operations
continue to provide limited “buffer” stocks in the event of
operational failure.
Business continuity and disaster recovery plans have been
developed, are in place and are tested.
Additionally, a business interruption insurance policy is
in place to mitigate financial losses caused by a serious
insurable event affecting manufacturing capability.
Impact
If any of these facilities, including technology used to operate them, were to fail, the effect
on the Group could be significant.
Risk Risk description Mitigation
COMMERCIAL RISKS
8
LOSS OF KEY
SUPPLIER
Risk movement
Increasing
Link to strategy
The Group’s extended supply
chain, with its dependency
on interconnected third
parties for manufacturing
or key services, has several
potential points of failure. Raw
materials, components and
energy represent a significant
proportion of the Group’s input
costs. The potential lack of
availability or poor quality of
these key elements represents a
significant risk.
Reliance on a single supplier or
logistics partner within the supply
chain, or on several key suppliers
in close geographical proximity,
could lead to a failure to acquire
the required quantity or quality of
essential resources or products.
There are increasing risks
associated with the geopolitical
landscape in respect of the
Western economies’ relationship
with China. Historically, this risk
has focused on its stance on
Taiwan, and any resulting trade
or other economic sanctions,
but more recently there has
been increased uncertainty and
volatility associated with global
trade wars driven by reciprocal
US/China tariffs.
The Group manages supply chain risks through long-
term relationships with key suppliers, audits of key
suppliers, dual supply of critical materials or components,
where considered appropriate, and holding appropriate
levels of finished goods stock.
Our businesses actively manage their supply chains and
monitor input costs whilst liaising with their customers.
They mitigate risks through proactive sourcing and
pricing strategies.
The Group maintains strict product quality standards
and has dedicated procurement and quality control
resource in China to ensure these standards are
adhered to.
The Group aims to mitigate risks on energy supply where
these arise.
The Group regularly reviews the geographical
concentration of its supplier base and mitigates risks
arising where it is commercially and economically
practical to do so.
Impact
The lack of supply of raw materials or components such as electronics, glass, brassware or
gas and electricity could have significant impacts on the Group’s ability to manufacture or
procure product.
The risk of energy supply interruption is elevated in South Africa as its utility infrastructure
is less well developed than in the UK.
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PRINCIPAL RISKS AND UNCERTAINTIES
CONTINUED
Link to strategy
Portfolio
development
Organic
growth
Operational
excellence
ESG
Risk Risk description Mitigation
FINANCIAL RISKS
9
EXCHANGE
RATE RISK
Risk movement
Stable
Link to strategy
The Group’s financial
performance is subject to the
effects of fluctuations in foreign
exchange rates. In particular,
the Group sources a significant
proportion of its components
and goods for resale from the
Far East and Europe, which
are denominated in foreign
currencies (primarily the US
Dollar, Euro and Renminbi).
The Group typically seeks to hedge its foreign exchange
transactional flows for up to 12 months forward, which
largely removes the effects of day-to-day exchange rate
volatility on our businesses.
Regular monitoring of exchange rates and market
conditions, together with frequent dialogue with
suppliers, allows our businesses time to negotiate revised
commercial terms with customers to mitigate the impact
of longer-term changes in exchange rates.
The Group may, where it is considered appropriate,
denominate some of its borrowings in other currencies to
hedge translational asset risk.
Impact
Should Sterling or the South African Rand weaken against these currencies, this could
result in an increase in future input costs.
FINANCIAL RISKS
10
FUNDING AND
LIQUIDITY RISK
Risk movement
Stable
Link to strategy
The Group’s ability to grow and
adapt its business is dependent,
in part, on its ability to source
funding through bank financing
facilities. Whilst the Group
has committed funding until
December 2029, with a further
one-year extension available, it is
possible that the Group may find
it difficult to obtain financing on
commercially acceptable terms in
the longer term.
The Group completed a refinancing of its banking
facilities in December 2025 through to December
2029, with a further one-year extension available. We
re-forecast our liquidity and funding requirements and
covenant performance monthly. Senior Executives and
business management teams review, monitor and track
short-term liquidity weekly and covenant performance
monthly.
We maintain appropriate headroom against our
borrowing facilities and covenants, maintain strong
working capital and capital expenditure controls and
have disciplined planning, budgeting and forecasting
processes.
Impact
The inability to source adequate longer-term funding could impact our longer-term growth
strategy, whilst a breach of one or more of the banking covenants could result in the
Group’s debt becoming immediately repayable.
Risk Risk description Mitigation
FINANCIAL RISKS
11
PENSION
SCHEME RISK
Risk movement
Decreasing
Link to strategy
The Group’s pension position
is subject to a number of risks
including changes in interest
rates, asset values, inflation and
mortality (see note 24 for more
detail).
The scheme was closed to new members and future
accrual with effect from 1 April 2013 and replaced by an
auto-enrolment compliant defined contribution scheme.
Risks from rising costs of providing a final salary pension
scheme have, therefore, been materially reduced.
All asset investments are managed by professional fund
managers, and a diverse asset portfolio is maintained to
spread risk and return.
Executive Management regularly monitors the funding
position of the scheme and is represented on the Trustee
board to monitor and assess investment performance
and other risks to the Group.
The Group considers each valuation (IAS 19R and
technical provisions basis) and reassesses its position
regarding its pension commitments in conjunction with
external actuarial advice.
The Group’s financial results show a net surplus in this
scheme, as at 5 April 2026 of £0.4m (2025: surplus of
£6.8m) assessed in accordance with the accounting
standard IAS 19R.
In 2025, the Group reached agreement with the
Trustee on the 2024 triennial actuarial valuation for
the UK defined benefit scheme. The actuarial deficit at
31 March 2024 was £11.7m (2021: £35.8m). The deficit
repair contributions were agreed at £3.8m per annum
from 1 April 2022 to June 2027 (increasing with CPI,
capped at 5%, each year). It was agreed that these
payments would continue until the scheme is deemed
to be in surplus on a technical provisions basis, at which
point the contributions would be directed to an escrow
agreement. The 2027 triennial actuarial valuation
is expected to take place during the year ending
31 March 2028.
Impact
These risks could increase the assessed pension scheme liability adversely or affect
the funding of the defined benefits under the scheme and, consequently, the Group’s
funding obligations.
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PRINCIPAL RISKS AND UNCERTAINTIES
CONTINUED
Link to strategy
Portfolio
development
Organic
growth
Operational
excellence
ESG
Viability statement
In accordance with Provision 31 of the 2024 revision of the UK
Corporate Governance Code, the Directors have assessed the
viability of the Group over a longer period than the 12 months
required by the “going concern” provision. Taking into account
the Group’s current position and the nature of the principal risks
and uncertainties it faces, the Board has decided to assess the
viability of the Group over a three-year period to 31 March 2029.
The Board considers this period appropriate as it believes it is
not possible to credibly forecast beyond this time horizon and
it is also the period over which long-term incentives are set for
Executive Directors and senior management.
A viability statement financial model was developed on a
bottom-up basis by taking the output of the annual budgeting
process built up by individual brands, subjected to review
and challenge by the Board, and then applying conservative
general and business-specific assumptions to build years
two and three. The Board considers the outputs from this
financial model, including the Group’s cash flows, headroom
under existing financial facilities, dividend cover and other key
financial ratios over the three-year period. The financial model
has then been stress tested by modelling the most extreme
but plausible scenario, that being a global pandemic similar
in nature to COVID-19, which, at its peak, saw a revenue
reduction of 25% on the prior year over a six-month period.
The Directors have considered the impact of this scenario on
the Group’s financial performance (specifically headroom on
our financial facilities and covenants) after taking account of
mitigating actions that could be made, with the result being
that the Group maintains the necessary liquidity levels and
complies with the facility covenants despite the impact of
significant declines in revenue, earnings, cash outflows and
increasing leverage.
Reverse stress testing has also been applied to the model,
which represents a further decline in sales compared with the
reasonable worst case. Such a scenario, and the sequence
of events that could lead to it, is considered to be implausible
and remote.
Therefore, the Directors have a reasonable expectation that
the Group and Company will be able to continue in operation
and meet their liabilities as they fall due over the period to
March 2029.
Risk Risk description Mitigation
INFORMATION
TECHNOLOGY
AND CYBER
SECURITY RISKS
12
CYBER SECURITY
Risk movement
Increasing
Link to strategy
The Group relies on certain
automated processes and
systems to manage data and
conduct its business. The
increasing sophistication
of cyber-crime and data-
loss incidents, along with
data protection legislation
requirements, present risks to all
organisations.
The risk from state-backed cyber-
attacks is seen as increasing
with ongoing world conflicts
and increased geopolitical
uncertainty.
There are increasing risks from
AI, including more sophisticated
phishing and other cyber-related
attacks.
We continue to invest in cyber security measures following
an independent review and evaluation of our cyber security
maturity. We have continued to work hard on our cyber
security “roadmaps” throughout the year to further improve
our security posture. We have maintained our approach to
vigilance and resilience, through significant investment in
a third-party Managed Detection and Response service to
proactively monitor our networks for unusual activity and
act swiftly in the event any is detected.
This complements our existing risk prevention measures,
which include a range of security tools and methods such
as virtual private networks and multi-factor authentication.
Each business remotely backs up its data and undertakes
annual manual penetration testing conducted by a
certified third party, along with conducting ongoing
vulnerability scanning of internal and external IP
addresses and our websites.
Group data protection policies and procedures are in
place meeting UK and South Africa data protection
legislative requirements. Data protection representatives
have been nominated at each business to help coordinate
the Group’s approach to data protection and provide local
advice.
The Group maintains an online awareness training
programme for all system users covering cyber security,
information security and data protection. We also employ
an externally managed security awareness training
programme, providing additional year-round cyber security
awareness training for all information system users.
We have cyber insurance cover providing some financial
protection from cyber-related incidents and events. This
cover includes access to a specialist third-party incident
response service to provide an appropriate and quick
response to any cyber or data breach incidents that
may occur.
Over the past three years, we have undertaken annual
comprehensive IT disaster recovery scenario exercises
with third-party experts facilitating Board members, senior
leadership team members, and IT and cyber teams in a
desktop exercise to assess readiness for cyber attacks
of varying nature. This year’s exercise was conducted in
conjunction with our Group wide Operations teams to test
wider business continuity resilience and team working.
Impact
A major failure of systems or a successful cyber-attack could result in a temporary
inability to conduct operations or a loss of commercial or personal data. Such an incident
may result in regulatory breaches, financial loss, operating disruption or damage to the
reputation of the Group.
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PRINCIPAL RISKS AND UNCERTAINTIES
CONTINUED
Engaging with our stakeholders
Statement by the Directors in relation to their statutory duty in accordance
with Section 172(1) of the Companies Act 2006.
The Board of Directors of Norcros plc considers that they,
both individually and collectively, have acted in a way that
would be most likely to promote the success of the Company
for the benefit of its members as a whole (having regard to
the stakeholders and matters set out in Section 172(1) (a) – (f)
of the Companies Act 2006) in the decisions they have taken
during the year ended 5 April 2026.
In making this statement, the Directors have had regard
to the longer-term consideration of stakeholders and the
environment and have taken into account the following:
a. The likely consequences of any decisions in the long term
b. The interests of the Company’s employees
c. The need to foster the Company’s business relationships
with suppliers, customers and others
d. The impact of the Companys operations on the
community and the environment
e. The desirability of the Company maintaining a reputation
for high standards of business conduct
f. The need to act fairly as between members of the
Company
The Board’s understanding of the interests of the Company’s
stakeholders is informed by the programme of stakeholder
engagement detailed below. Section 172 considerations are
embedded in decision-making at Board level and throughout
the Group. The Directors fulfil their duties by ensuring that
there is a strong governance structure and process running
through all aspects of the Group’s operations. The strategy
for the Group has been carefully considered by the Board in
conjunction with the Group’s Executive Management teams.
The Board dedicates time for it to consider all stakeholder
interests, primarily those of its shareholders as a whole, but
also employees, suppliers, customers and the members of the
Group’s pension schemes. All these stakeholders, amongst
others, have been impacted in different ways by the global
economic and other challenges facing the Group, and the
Board has had regard to this and has formulated a number of
measures to address stakeholder interests in a balanced way.
Shareholders Customers
Why it is important to engage with this
stakeholder group:
Active engagement with shareholders supports
disciplined capital allocation and long-term value
creation. It also ensures our evolving strategy —
including portfolio reshaping, geographic expansion
and increased focus on capital-light, higher-growth
categories — is clearly understood and supported.
How Norcros engaged in the year:
Regular engagement with institutional investors
through scheduled and ad hoc meetings, including
discussions focused on portfolio development,
capital allocation and strategy execution.
Continued evolution of engagement with retail
shareholders through online platforms and
targeted investor events.
Enhanced disclosure and communication,
including more detailed strategic messaging and
the publication of our standalone Sustainability
Report.
Consultation with major shareholders on Executive
Director remuneration, alongside ongoing dialogue
on governance and ESG priorities.
How Norcros responded:
Shareholder feedback informed key strategic
decisions, including portfolio reshaping actions
such as the acquisition of Fibo and the evaluation
of strategic options for South Africa.
Publication of a clearer Capital Allocation Policy,
improving transparency around how capital is
deployed across organic investment, dividends
and acquisitions.
Refinement of Executive remuneration structures
to ensure alignment with shareholder expectations
and long-term performance.
Broader and more structured reporting on
sustainability, responding to increasing investor
focus on ESG integration and disclosure.
Why it is important to engage with this
stakeholder group:
Understanding evolving customer needs is critical
to delivering long-term growth. We work closely
with customers to develop relevant, design-led
solutions that are easy to specify, install and maintain,
whilst supporting changing expectations around
sustainability, service and product integration.
How Norcros engaged in the year:
Ongoing, day-to-day engagement through our
customer-facing teams, supported by performance
tracking on service, availability and quality.
Participation in major trade exhibitions and events,
increasingly showcasing coordinated, cross-brand
product solutions.
Targeted customer insight work to better
understand changing preferences, including
demand for easier installation, integrated solutions
and more sustainable products.
Closer collaboration between businesses, enabling
shared learning and deeper understanding of
customer needs across markets.
How Norcros responded:
Increased collaboration across brands to align
product design, finishes and ranges, making it
easier for customers and installers to specify and
deliver complete bathroom solutions.
Continued investment in systems, logistics and
stock availability to improve service and reliability.
Development and launch of products aligned
to identified growth areas, including categories
such as wall panels where demand continues to
increase.
Greater focus on delivering joined-up solutions
rather than individual products, strengthening our
overall customer proposition.
Board
information
Strategic
considerations
Board
decision-making
The information used by the
Board in its decision-making is
extensive and includes:
publicly available
information on market
trends, competitor activity
and analyst reports;
professional experience and
qualifications;
training and induction;
monthly provision of
Board papers including
financial and non-financial
information; and
advice and presentations by
internal and external subject
matter experts.
Section 172 considerations
are taken into account in the
Board’s strategic discussions.
The Board ensures that it
has the information it needs
to support its decision-
making. Further information
is obtained if required.
Board discussions take place
based on this information
and in consideration of
the long-term impacts
on the Group and all its
stakeholders.
If circumstances change, the
Board will revisit its initial
consideration and make
changes accordingly.
Once a decision has been
made, an action plan is created
that includes the consideration
of stakeholders.
The decisions are
implemented following the
action plan with regular
progress meetings.
Feedback from relevant
stakeholders is shared with
the Board.
The impact of the decision is
reviewed and learning points
are communicated.
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STAKEHOLDER ENGAGEMENT
Employees Environment
Why it is important to engage with this
stakeholder group:
Strong engagement with our people is critical to
delivering our strategy and long-term performance.
Engaging effectively ensures we build a safe, inclusive
and high-performing culture, whilst strengthening
leadership capability and supporting our people to
contribute, develop and thrive across the Group.
How Norcros engaged in the year:
Continued our Group-wide employee engagement
survey in partnership with Great Place to Work,
achieving a 93% participation rate and providing a
consistent, high-quality baseline across the Group.
Ongoing engagement through local leadership
teams, regular employee briefings and direct
interaction across our businesses.
Dedicated workforce engagement led by the
Board, including oversight from the designated
Non-executive Director.
Broader focus on dialogue and insight, including
follow-up discussions and local engagement to
better understand employee experience and
priorities.
How Norcros responded:
Turned engagement insights into targeted action,
with business-level and Group-wide plans focused
on improving communication, recognition,
wellbeing and leadership effectiveness.
Increased emphasis on leadership capability,
supporting managers to lead with clarity,
consistency and inclusive behaviours aligned to
the Group’s Purpose and Keys.
Strengthened communication and feedback loops,
including greater visibility of actions taken in
response to employee feedback.
Continued to support employee participation and
engagement through share schemes and broader
reward and recognition approaches.
Why it is important to engage in this area:
Our stakeholders increasingly expect clear, practical
progress on sustainability. Engaging on environmental
issues helps us understand changing requirements
across regulation, supply chains and customer
demand, and ensures sustainability is embedded into
our strategy, product development and operational
decision-making.
How Norcros engaged in the year:
Continued development and application of the
Group’s Sustainable Products Framework, building
a clearer understanding of sustainability across the
product portfolio.
Engagement with customers and suppliers on
environmental requirements, including product
performance, resource use and carbon impact.
Increased Group-level collaboration to address
shared environmental challenges, including energy
use, emissions and transport.
Strengthened transparency through enhanced
sustainability reporting and disclosure.
How Norcros responded:
Further embedded the Sustainable Products
Framework into product assessment and decision-
making, supporting more consistent measurement
and clearer visibility of sustainability across the
portfolio.
Implemented Group-level initiatives to improve
environmental performance, including lower-
carbon freight solutions and collaborative energy
procurement.
Incorporated sustainability considerations
into portfolio and capital allocation decisions,
supporting the continued shift towards less
carbon-intensive product categories.
Published the Group’s first Environmental Policy
and enhanced governance structures to support
more consistent management of environmental
performance across the Group.
Society
Why it is important to engage in this area:
Operating responsibly within the communities where
we live and work is an important part of how we
build trust, support our people and sustain long-term
success. Engaging locally enables our businesses to
make a meaningful and relevant impact in the areas
where they live and work.
How Norcros engaged in the year:
Supported a wide range of community initiatives
across the Group, with activities led locally by
individual businesses.
Built partnerships with charities and community
organisations through fundraising, volunteering
and in-kind support.
Encouraged employee participation in community
activity, strengthening connection with local
communities.
Maintained visibility of activities at Group
level through regular review by the Executive
Management team.
How Norcros responded:
Provided funding and support to enable
businesses to invest in local community initiatives
aligned to their people and locations.
Strengthened the structure and visibility of
community engagement across the Group,
supporting greater consistency and sharing of
good practice.
Continued to empower businesses to take
ownership of community activity, reinforcing a
decentralised and locally-led approach.
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STAKEHOLDER ENGAGEMENT
CONTINUED
Listening to our people
Understanding what matters to our people is central to how we make decisions — not just once a
year, but as an ongoing conversation.
This year, as a key element of the Board’s overall employee
engagement strategy, we’ve continued building on
our Group-wide engagement survey, using it not just
as a source of insight, but as a starting point for more
meaningful dialogue across the business.
The response rate remained high at 93%, giving us
a strong and representative view of how people are
experiencing Norcros day to day. But the real value came
from what we did next.
We focused on turning feedback into conversations — and
then into action — in ways that people could see and feel
locally.
Across the Group, that has included:
bringing teams together to talk through results
face-to-face, with leaders sharing outcomes openly
rather than relying on cascade decks
running follow-up focus groups and team sessions,
giving people space to explain the “why” behind the
scores and suggest practical changes
changing how we communicate, with more regular
local updates and clearer messaging from site and
business leaders
reviewing how recognition works in practice,
from informal shout-outs through to more structured
approaches within teams
using survey feedback to open up more honest
conversations about workload and wellbeing,
particularly in areas where pressure was
being felt most
We’re also seeing how this plays out in practice. In some
businesses, leaders have introduced more regular, informal
forums to keep dialogue open and visible. In others,
teams have used their results to agree a small number
of priorities and track progress together over time —
reflecting what matters most locally.
At Group level, the survey is giving leadership a clearer
line of sight on shared themes, helping shape where we
focus and how we support our businesses.
Just as importantly, this isnt a one-off exercise. Feedback
from the survey is now part of our regular review cycles,
alongside operational and financial performance, helping
ensure decisions are informed not only by data, but by the
lived experience of our people.
93%
Group-wide
engagement survey
response rate
85%
are proud to work for
the Norcros group
CASE STUDY
Engaging externally: shaping standards
and enabling informed choices
Norcros businesses engage actively with government, regulators and industry bodies to help shape
the policies and standards that will define our markets in the years ahead.
This is long-term, technical work — responding to
consultations, sharing evidence and contributing
specialist insight — so that regulation reflects how
products are actually used in homes, and how water,
energy and carbon are increasingly connected.
A clear example comes from Tritons engagement on the
UK’s proposed Mandatory Water Efficiency Labelling
Scheme (MWELS). Under earlier voluntary labelling,
electric showers were not properly recognised, making it
difficult for customers and consumers to compare water
use across different shower types. Through sustained
engagement with government and input into the technical
criteria, Triton helped ensure electric showers are included
within the framework going forward. That change
matters because a mandatory label will put consistent,
comparable information in front of consumers — in retail
and online — so people can make informed choices based
on the data presented, rather than marketing claims or
guesswork.
This kind of external engagement also has a direct impact
on how we invest and innovate. Having early sight of
emerging regulation helps ensure product development
keeps pace with the direction of travel — particularly
as homes become more energy efficient and hot water
becomes a larger share of household energy demand.
That insight shapes what “good” looks like in future
products, and helps avoid developing solutions that risk
becoming out of date as standards evolve.
Alongside policy engagement, Triton has strengthened
its thought leadership through published positions on
national priorities — including a white paper responding to
the Warm Homes Plan — advocating for efficient shower
technologies (including high-efficiency electric showers
designed to connect to waste water heat recovery systems)
to be recognised within future funding schemes and policy
frameworks. The common thread is practical: influence the
frameworks, translate requirements into better products, and
give customers and consumers the information they need to
make confident, “powerful” choices.
CASE STUDY
A standardised water efficiency
label will provide transparent,
comparable data, making it easier
for consumers to make more
informed and powerful choices.
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STAKEHOLDER ENGAGEMENT
CONTINUED
The following table summarises our approach to internal and external stakeholder engagement to comply
with the requirements of the Companies Act 2006 regarding non-financial reporting (Sections 414CA
and 414CB)
Reporting requirements
Our position Relevant policies Further information
ENVIRONMENTAL
MATTERS
Impact of our business on
the environment
Climate-related financial
disclosures
Sustainability is at the heart
of our business and underpins
our business strategy. We are
committed to minimising our
impact on the environment
through our operations,
products and services.
Supply Chain Policy See our
Sustainability Report
TCFD report
pages 54 to 67
EMPLOYEES
We believe in the importance
of doing the right thing for our
people. We are committed to
investing in our workforce and
recognise the importance of
their opinions to our success.
We are continuously working
towards a sustainable, safe and
diverse working environment.
We are committed to the full and
fair consideration of all applicants,
and supporting colleagues and
candidates with both visible and
non-visibe disabilities.
Code of Ethics
and Standards of
Business Conduct
Whistleblowing Policy
Health and
Safety Policy
Data Protection Policy
Information Security
Minimum Standards
Cyber and Data
Breach Policy
See our
Sustainability Report
Chief People
Officer’s Review
pages 50 and 51
Stakeholder
engagement
pages 82 to 87
Gender pay gap
reporting –
www.norcros.com
SOCIAL MATTERS AND
HUMAN RIGHTS
We are deeply committed to the
society in which we operate,
and focus on supporting
and engaging with our local
communities. We are committed
to upholding human rights
across our business and with all
our stakeholders.
Code of Ethics
and Standards of
Business Conduct
Anti-Tax Evasion Policy
Modern Slavery Act
Statement
See our
Sustainability Report
Stakeholder engagement
pages 82 to 87
Audit and Risk
Committee Report
pages 104 to 108
Modern Slavery Act
Statement –
www.norcros.com
ANTI-CORRUPTION
AND ANTI-BRIBERY
We prohibit all forms of bribery
and corruption within our
businesses and comply with the
requirements of all applicable
anti-bribery and corruption laws.
Anti-Bribery and
Corruption Policy
Anti-Money
Laundering Policy
Whistleblowing Policy
Audit and Risk
Committee Report
pages 104 to 108
OTHER INFORMATION
Business model
Principal risks affecting
the Group and mitigating
actions undertaken
Non-financial key
performance indicators
Additional non-financial
information required under the
Companies Act.
Risk Management
Policy and Procedures
Our Business Model
pages 18 and 19
Risk management
pages 70 to 80
ESG KPIs
pages 33 to 35
Strategic Report
To the members of Norcros plc
The Strategic Report provides a review of the business for the
financial year and describes how we manage risks.
The report outlines the developments and performance of the
Group during the financial year and the position at the end of
the year and discusses the main trends and factors that could
affect the business in the future.
Key performance indicators are published to show the
performance and position of the Group. Also provided is an
outline of the Group’s vision, strategy and objectives, along
with the business model.
Approval
The Group Strategic Report on pages 16 to 89 of Norcros plc
was approved by the Board and signed on its behalf by:
THOMAS WILLCOCKS
Chief Executive Officer
10 June 2026
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STRATEGIC REPORT
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89
STRATEGIC REPORT
NON-FINANCIAL AND SUSTAINABILITY
INFORMATION STATEMENT
CORPORATE
GOVERNANCE
Board of Directors 92
Governance at a Glance 94
Chair’s Introduction 96
Governance Key Highlights 98
Corporate Governance Report 100
Audit and Risk Committee Report 104
Nomination Committee Report 110
Remuneration Committee Report 114
Directors’ Remuneration Policy Report 118
Annual Report on Remuneration 130
Directors’ Report 140
Statement of Directors’ Responsibilities 143
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CORPORATE GOVERNANCECORPORATE GOVERNANCE
KEY
A
Audit and Risk Committee
N
Nomination Committee
R
Remuneration Committee Chair of Committee
N
R
A
N
R
A
N
R
A
N
R
STEVE GOOD
Board Chair and
Non-executive Director
THOMAS WILLCOCKS
Chief Executive Officer
JAMES EYRE
Chief Financial Officer
ALISON
LITTLEY
Non-executive
Director
STEFAN
ALLANSON
Non-executive
Director
REBECCA
DENIRO
Non-executive
Director
RICHARD
COLLINS
Company
Secretary
Appointment to
the Board
Appointed Board Chair
1 July 2023
Length of tenure
Three years
Previous experience
Steve has previously served as chair
of Zoteforms plc and Devro plc
and as a non-executive director of
Elementis plc, Dialight plc, Cape plc
and Anglian Water. In his executive
career, Steve was chief executive of
Low & Bonar plc between 2009 and
2014, where he had previously held
various senior roles since 2004.
External appointments
Steve is non-executive director and
board chair of Essentra plc.
Appointment to
the Board
Appointed Chief Executive Officer
1 April 2023
Length of tenure
Three years
Previous experience
Prior to his appointment as Chief
Executive Officer, Thomas operated
as Group Business Director – UK,
with operational responsibility for
the Group’s UK and Ireland business
segment. He joined Norcros South
Africa in 2006 as Tile Africa’s
Store Development Manager and
was promoted in 2007 to General
Manager of Tile Africa, before being
appointed as Managing Director
of Norcros South Africa in 2009. In
this role, he oversaw the sustained
and profitable growth of our South
African business until taking up
the Group role in 2021. Thomas
previously worked for the Spar
Group in South Africa and the UK.
External appointments
n/a.
Appointment to
the Board
Appointed Chief Financial Officer
1 August 2021
Length of tenure
Five years
Previous experience
James joined Norcros as Director
of Corporate Development and
Strategy in 2014 before being
promoted to Chief Financial Officer
in August 2021. He began his
career at Arthur Andersen and
subsequently has held a number of
senior financial positions with Bank
of Scotland, Rothschild & Co, Bank
of Ireland and, immediately prior to
joining Norcros, with AstraZeneca.
He is a member of the Institute of
Chartered Accountants in England
and Wales. James has extensive
experience in international portfolio
development, business development
and strategy.
External appointments
n/a.
Appointment to
the Board
Appointed to the Board
1 May 2019, Senior
Independent Director
from 1 July 2023
Length of tenure
Seven years
Previous experience
Alison has substantial
experience in
multinational
manufacturing and
supply chain operations,
and a strong international
leadership background
gained through a variety
of senior management
positions in Diageo plc,
Mars Inc and an agency
to HM Treasury where
she was chief executive
officer. Alison has also
held non-executive
director roles at several
significant PLCs.
External
appointments
Alison is a non-executive
director at Eurocell plc
where she is Senior
Independent Director and
chair of the Social Values
and ESG committee.
Appointment to
the Board
Appointed to the Board
1 January 2023
Length of tenure
Three years
Previous experience
Stefan has held
senior finance roles at
Keepmoat Ltd, Tianhe
Chemicals Ltd, The
Vita Group Ltd, The
SkillsMarket Ltd, BTP
plc and Honda Motor
Company.
External
appointments
Stefan is chief financial
officer of MJ Gleeson plc,
the Main Market-listed
low-cost housebuilder
and land promoter, where
he has held the role
since 2015.
Appointment to
the Board
Appointed to the Board
1 July 2024
Length of tenure
Two years
Previous experience
Rebecca has previously
served as chief executive
officer and main board
director of Pure Electric
and managing director,
GB and Ireland of
Dyson Ltd.
External
appointments
Rebecca is a non-
executive director of
several leading consumer
and leisure brands
including Regatta
Ltd, Craghoppers Ltd,
Ribble Cycles, Ruroc
Global Holdings Ltd
and Riverford Organic
Farmers Ltd.
Appointment
Joined the Company in
June 2013 as Company
Secretary and Group
Counsel
Length of tenure
13 years
Previous experience
Richard is the Chief Legal
Officer. He is a highly
experienced lawyer
and company secretary,
and is a member of the
Group’s Senior Executive
Committee. He qualified
as a solicitor in 1988 and
was previously company
secretary and director of
risk and compliance at
Vertex Financial Services.
Prior to that, Richard was
company secretary and
head of legal with Tribal
Group plc, Blick plc and
Aggregate Industries plc.
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CORPORATE GOVERNANCECORPORATE GOVERNANCE
BOARD OF DIRECTORS
Length of tenure
4
2
<1 year
1–3 years
4–9 years
Independence
1
3
2
Independent Chair
Independent
Non-executive
Directors
Executive Directors
Board gender diversity
4 2
Male Female
Executive Management
gender diversity
3 2
Male Female
Board nationality
1 5
South African/British British
Skills matrix
Category Skill/area of expertise/experience Number of Directors with skill/experience
SUPPORTING
THE GROUP
STRATEGY
Portfolio development 4
Business development and strategy 6
Investor relations 5
Operational experience 5
Sustainability 6
Supply chain operations 5
OTHER
AREAS OF
GOVERNANCE
Banking and finance 3
Risk management 6
Executive leadership 6
Governance 6
Health and safety 6
Workforce engagement 6
Attendance by individual Directors at meetings of the Board and its Committees
Main Board
8 meetings
Audit and Risk
Committee
3 meetings
Remuneration
Committee
6 meetings
Nomination
Committee
2 meetings
STEVE GOOD, CHAIR
8/8 3/3 6/6 2/2
ALISON LITTLEY
8/8 3/3 6/6 2/2
STEFAN ALLANSON
8/8 3/3 6/6 2/2
REBECCA DENIRO
8/8 3/3 6/6 2/2
THOMAS WILLCOCKS
8/8
JAMES EYRE
8/8
Our Board
The Board comprises six Directors with
a diverse and complementary range of
industry experience, technical knowledge,
perspectives and personal strengths.
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CORPORATE GOVERNANCE
GOVERNANCE AT A GLANCE
I am pleased to present the Governance Report
for the 53 weeks ended 5 April 2026.
Throughout the year, the Board has overseen continued
progress in a challenging environment, underpinned by
the dedication and collective effort of colleagues across
the Group.
This year, we have been accelerating the pace of our strategic
development and have made progress in many areas.
Sustainability is embedded in our strategy and operations,
reflecting our commitment to long-term, responsible growth.
The Board is immensely proud of the Group’s progress in this
area, including the publication of our Sustainability Report,
available at www.norcros.com.
Board changes
There were no Board changes during the year. Subsequent to
the year end, James Eyre informed the Board of his decision
to step down as Chief Financial Officer, following 12 years with
the Group, including five as CFO. James has played a key role
in the growth and repositioning of the business and we thank
him for his many contributions. He will step down as a Director
on 30 June 2026 and will remain with the Group for the length
of his notice period to support an orderly transition, including
focusing on key strategic projects. A search process to identify
his successor is now underway.
MORE DETAILS ON THE BOARD MEMBERS CAN BE FOUND
ON PAGES 92 AND 93
Culture and people
The Board places great importance on employee engagement,
ensuring direct interaction with colleagues across the Group.
Board meetings are regularly held at our business sites,
and Alison Littley, our Non-executive Director responsible
for employee engagement, takes the lead when the Non-
Executive Directors meet with representatives from our brands
in employee forums.
The Board also reviewed the results of our second annual
Great Place to Work survey and was delighted with the
outstanding 93% response rate across the Group. This
year, the Group was proud to achieve Great Place to Work
certification across all three of its main regions – UK, Ireland
and South Africa – reflecting our ongoing commitment to
fostering a positive workplace culture throughout Norcros.
The survey provided the Board with valuable insight as to the
views of our colleagues and their experiences. We remain
committed to supporting management in acting on the
feedback, helping to shape an environment where everyone
at Norcros can #BeSomeone.
Diversity
The Board values diversity in all its forms and recognises
the benefits it brings to decision-making and business
performance. Alison Littley’s role as Senior Independent
Director satisfies one of the three diversity targets set by the
Financial Conduct Authority. Achieving the remaining targets
– at least 40% female representation and one Board member
from an ethnic minority background – remains a key focus in
our recruitment and succession planning.
Beyond the Board, we are committed to fostering a diverse
and inclusive working environment across the Group. As
of 5 April 2026, women represented 35% of our workforce.
Improving diversity and inclusion is one of our key people
priorities, led by our Chief People Officer. More information
can be found in the Chief People Officer’s Review on pages
50 and 51.
Our commitment to engaging
with stakeholders
A clear understanding of our stakeholders’ interests informs
decision-making at every level of the Group. More information
on our engagement with stakeholders can be found on pages
82 to 87.
Strategy
The Board held its annual Strategy Conference over two days
in December 2025, bringing together leaders from across
the Group to align on the short-, medium- and long-term
direction for Norcros. The sessions provided a clear view of
the opportunities and challenges ahead, with open discussion
on market dynamics, customer expectations and the strategic
choices required to maintain our momentum. The Board was
encouraged by the depth of insight shared, the increasing
alignment across our brands, and the disciplined execution
that continues to underpin the Group’s progress.
More about the Group’s strategy is set out on pages 24
and 25.
Conclusion
I hope this report provides useful insight into our approach
to governance and how we apply the Principles of the UK
Corporate Governance Code. Our organisational structure
and governance framework support effective decision-making
and position us to deliver sustainable growth for the benefit of
all our stakeholders.
STEVE GOOD
Chair
10 June 2026
Our role as a Board is to
provide clear oversight whilst ensuring
the Group has the leadership,
capability and direction to succeed
over the long term.
STEVE GOOD
Chair
Code Compliance
The Board is committed to ensuring that high
standards of corporate governance are maintained
by Norcros plc. For the year under review, the
Company has complied with the 2024 UK Corporate
Governance Code.
Division of Responsibilities
READ MORE IN THE CORPORATE GOVERNANCE
REPORT ON PAGES 100 TO 103
Board Leadership and Company
READ MORE IN THE CORPORATE GOVERNANCE
REPORT ON PAGES 100 TO 103
Composition, Succession and Evaluation
READ MORE IN THE NOMINATION COMMITTEE
REPORT ON PAGES 110 TO 113
Audit, Risk and Internal Control
READ MORE IN THE AUDIT AND RISK COMMITTEE
REPORT ON PAGES 104 TO 108
Remuneration
READ MORE IN THE REMUNERATION COMMITTEE
REPORT ON PAGES 114 TO 139
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CORPORATE GOVERNANCECORPORATE GOVERNANCE
CHAIR’S INTRODUCTION
Governance in Action:
Board Engagement
Active oversight through strategic engagement
Effective governance at Norcros is grounded in meaningful
engagement between the Board and the leadership teams
responsible for delivering the Group’s strategy.
In December, the Board — including Non-executive
Directors — attended the Group’s two-day Strategy
Conference, where each business presented its short- and
medium-term plans. This gave the Board direct visibility
of strategy development at business level and the
opportunity to engage, question and challenge leadership
teams across the Group.
Board members actively participated throughout, drawing
on external experience to test thinking around customer
focus, innovation, digital capability and collaboration.
Beyond formal presentations, informal conversations
played an important role. These interactions helped the
Board build deeper understanding of the people leading
the businesses and how strategy translates into execution
— strengthening trust, challenge and alignment.
The Strategy Conference is a practical example of
governance in action: enabling the Board to provide
informed oversight, constructive challenge and long-term
guidance, whilst supporting management teams to deliver
sustainable value for stakeholders.
CASE STUDY
Committee highlights
Audit and Risk
Committee
Areas of focus this year:
Monitoring key risks and risk
management policies and
procedures
Assessing the effectiveness of
the Group’s internal controls
Monitoring the Group’s systems
and controls for complying with
regulation and detecting and
preventing wrongdoings
Planning the implementation of
the revisions to the Corporate
Governance Code and ensuring
readiness for Provision 29
Nomination
Committee
Areas of focus this year:
Full Board evaluation
Continued succession
planning for Board and senior
management
Remuneration
Committee
Areas of focus this year:
Undertaking a triennial review of
the Remuneration Policy
Consulting with stakeholders
on revisions to Directors’
Remuneration Policy
Reviewing our bonus and
Annual Performance Share Plan
scorecards to ensure continued
close alignment with the strategy
This year has seen significant events for the Company and its Board.
What was on the Board’s agenda this year?
Strategic development
Acquisition of Fibo
Closure of Johnson Tiles South Africa
Progressing our ESG agenda
Operationalising our strategy
Purpose and values
Communicating and embedding the
Companys Purpose
Putting our Keys (values) into effect in
everything we do
Board composition
Succession planning
Our stakeholders are
recognising that this business is
going places, with management
that has a very clear, consistent
and compelling strategy.
STEVE GOOD
Chair
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CORPORATE GOVERNANCECORPORATE GOVERNANCE
GOVERNANCE KEY HIGHLIGHTS
Board of Directors
The Board is committed to ensuring that high standards of
corporate governance are maintained by Norcros plc and
is accountable to the Companys shareholders for good
corporate governance. Its policy is to manage the affairs
of the Company in accordance with the principles of the
UK Corporate Governance Code referred to in the UK
Listing Rules of the UK Listing Authority. The UK Corporate
Governance Code 2024 (the Code) applies to accounting
periods beginning on or after 1 January 2025, (except for
Provision 29 in relation to risk management and internal
controls which applies to accounting periods beginning on or
after 1 January 2026).
For the year under review, the Company has complied with
the UK Corporate Governance Code 2024 in all applicable
respects. The 2024 Code introduces a number of updates,
most notably enhanced provisions in relation to internal
controls (including Provision 29) and Board accountability
for review and monitoring of risk management frameworks.
Information on the Company’s actions to ensure compliance
with Provision 29 for the current financial year is included in
the report of the Audit and Risk Committee on pages 104
to 108.
A copy of the Code is publicly available from www.frc.org.uk.
The following sections of this statement describe the Board’s
approach to corporate governance and how the principles
of the Code are applied. These sections refer to the 53 weeks
ended 5 April 2026, unless otherwise stated.
Board balance and independence
The Board comprises the Non-executive Chair, three
Non-executive Directors and two Executive Directors. All
Directors are equally responsible for the proper stewardship
and leadership of the Company. The Directors holding office
at the date of this report and their biographical details are
given on pages 92 and 93.
In line with the Code, the Board considers the Chair and
all the Non-executive Directors to be independent of the
Companys Executive Management and free from any
business or other relationship that could materially interfere
with the exercise of their independent judgement. The terms
and conditions of appointment, including the expected time
commitments, of the Board Chair and the Non-executive
Directors are available for inspection at the Company’s
registered office. The Chair and Non-executive Directors
regularly disclose their other significant commitments to the
Board throughout the year. The Board remains satisfied that
the Chair’s other significant commitments do not prevent him
from devoting sufficient time to the Company.
Governance structure
Alison Littley is the Senior Independent Non-executive
Director. She is available to shareholders for issues or concerns
that remain unresolved through the normal channels of Board
Chair, Chief Executive Officer or Chief Financial Officer, or
where such contact is inappropriate.
All Directors receive timely, relevant documentation and
financial information to support them making well-informed
decisions that are in the best interests of the Company as
a whole. The Board regularly reviews the management and
financial performance of the Company, as well as long-term
strategic planning and risk assessment. Regular reports are
given to the Board on matters such as pensions, health and
safety, and litigation.
Any concerns that a Director may have about how the Group
is being run or about a course of action being proposed by
the Board will, if they cannot be resolved once those concerns
have been brought to the attention of the other Directors and
the Board Chair, be recorded in the Board minutes. In the event
of the resignation of a Non-executive Director, that Director is
encouraged to send a written statement setting out the reasons
for the resignation to the Chair, who will then circulate it to the
other members of the Board and the Company Secretary.
Board Chair and
Chief Executive Officer
The positions of Chair and Chief Executive Officer are held
by separate individuals and the Board has clearly defined
their responsibilities. The Chair is primarily responsible for the
effective working of the Board, ensuring that each Director,
particularly the Non-executive Directors, is able to make
an effective contribution. The Chief Executive Officer has
responsibility for running the Group’s businesses and for the
implementation of the Board’s strategy, policies and decisions.
Board, Committee and
Director evaluation
The Chair appraises the performance of the Board and
conducts individual evaluations of the Executive and Non-
executive Directors. The Senior Independent Non-executive
Director leads the Board’s appraisal of the Chair, whilst the
Board evaluates the performance of its three Committees.
Evaluations are conducted annually and are organised to fit in
with Board priorities and succession planning activity.
A formal evaluation was carried out for the year under review
in accordance with the Code. This process involved detailed
questionnaires, meetings and discussions, the results of
which were then reviewed. The Chair oversees each Director’s
development and ongoing training requirements to ensure
their continued effectiveness. The overall results of the
evaluation were satisfactory and identified the following key
areas of focus for the Board and its Committees:
Operationalisation of strategy
Creation of “bench strength” for future roles
Succession planning for Board and Senior Management
Advice for Directors
Directors may seek independent professional advice at the
Companys expense through the Company Secretary when
deemed necessary to fulfil their responsibilities. All Directors
also have access to the advice and services of the Company
Secretary, who ensures compliance with Board policies and
procedures. The appointment and removal of the Company
Secretary are matters reserved for decision by the Board.
Board procedures
The Board has a formal schedule of matters specifically
reserved to it for decision, which it reviews periodically.
This ensures that all major strategy, policy and investment
decisions affecting the Company are made at Board level. It is
also responsible for business planning and risk management
policies and the development of policies for areas such as
safety, health and environmental policies, Directors’ and
senior managers’ remuneration and ethical issues. The Board
provides strategic direction to the Companys management
and is ultimately accountable for the Group’s performance.
The Board ensures that decisions are made by the most
appropriate people in a timely manner, avoiding unnecessary
delays. It has formally delegated specific responsibilities to its
Committees: the Audit and Risk Committee, the Nomination
Committee and the Remuneration Committee. The Terms
of Reference for these Committees are available on the
Companys website at www.norcros.com.
Reports from these Committees can be found on the
following pages:
Audit and Risk Committee: pages 104 to 108
Nomination Committee: pages 110 to 113
Remuneration Committee: pages 114 to 139
The Board will also appoint Committees to approve
specific processes as needed, such as aspects of corporate
transactions or the administration of share options.
The directors and management teams of each Group brand
are responsible for their respective business entities. They are
accountable for delivering targets approved by the Board in
relation to budgets, strategy and policy.
Directors’ roles
The Executive Directors work exclusively for the Group. However,
when appropriate, they are encouraged to take on one non-
executive directorship in another non-competing company or
organisation. Currently, neither the Chief Executive Officer nor
the Chief Financial Officer holds a non-executive directorship.
The terms and conditions of appointment of the Non-
executive Directors are available upon written request from
the Company. Non-executive Directors confirm that they
have sufficient time to fulfil their role and disclose any other
significant commitments, including an indication of the time
involved in each. The annual evaluation process includes
an assessment of whether the Non-executive Director is
spending enough time to fulfil their duties.
If a Non-executive Director is offered an appointment
elsewhere, the Board Chair is informed before any such offer is
accepted and the Chair will subsequently inform the Board.
The Board has procedures in place to manage conflicts of
interest effectively, in accordance with the Companys Articles
of Association. Each Director is responsible for notifying the
Board of any potential conflict, which is then reviewed and
addressed as appropriate.
All new Directors (including Non-executive Directors) receive a
full, formal and tailored induction upon joining the Company. As
part of this process, the Chair ensures that major shareholders
have the opportunity to meet a new Non-executive Director.
The Chair also periodically assesses the training and
development needs of all Directors and ensures that any
suitable training and updates are provided to Directors. Further
information about the induction process can be found in the
Nomination Committee Report on pages 110 to 113.
THE BOARD
STEVE GOOD (C)
AUDIT AND RISK
COMMITTEE
STEFAN ALLANSON (C)
ALISON LITTLEY
REBECCA DENIRO
REMUNERATION
COMMITTEE
ALISON LITTLEY (C)
STEVE GOOD
STEFAN ALLANSON
REBECCA DENIRO
NOMINATION
COMMITTEE
STEVE GOOD (C)
ALISON LITTLEY
STEFAN ALLANSON
REBECCA DENIRO
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CORPORATE GOVERNANCECORPORATE GOVERNANCE
CORPORATE GOVERNANCE REPORT
Retirement by rotation
Each Director is subject to election by shareholders at the first
Annual General Meeting after their appointment. Thereafter,
in accordance with the Company’s Articles of Association,
one-third of the Directors retire each year by rotation, with
all Directors required to seek re-election at least every three
years. However, the Board has determined that, where
appropriate, all Directors should stand for re-election annually.
Accordingly, each continuing Director will seek re-election at
the next Annual General Meeting apart from James Eyre who
has announced his decision to step down from the Board.
Biographical details of all Directors are set out on pages 92
and 93 and on the Company’s website at www.norcros.com.
Financial reporting
When issuing the annual and interim financial statements, the
Directors aim to present a fair, balanced and understandable
assessment of the Group’s results and outlook. The Directors
have a collective responsibility for the preparation of the
Annual Report and Accounts, which is more fully explained in
the Statement of Directors’ Responsibilities on page 143.
Relations with shareholders
The Company recognises the importance of maintaining
strong communications with shareholders. It actively engages
with them on specific matters and takes steps to ensure
that the Board, particularly the Non-executive Directors,
understands the views of major shareholders. Directors have
regular meetings with the Companys major shareholders as
well as receiving regular feedback on their views through the
Companys brokers. The Board regularly receives copies of
analysts’ and brokers’ briefings. Reports of these meetings,
and any shareholder communications during the year, are
given to the Board.
The Company publishes any significant events affecting the
Group and updates on current trading. The Board Chair and
the Non-executive Directors are also offered the opportunity to
attend meetings with major shareholders, and the Non-executive
Directors and, in particular, the Senior Independent Director,
would attend such meetings if requested to do so by any major
shareholder. The Annual and Interim Reports, together with
all announcements issued to the London Stock Exchange, are
published on the Companys website at www.norcros.com.
The Notice of the Annual General Meeting is sent to
shareholders at least 20 working days before the meeting. It
is the Companys practice to propose separate resolutions on
each substantially separate issue. Proxy appointment forms
allow shareholders to direct their proxy to vote either for or
against the resolution or to withhold their vote. The Company
ensures that all valid proxy appointments received for general
meetings are properly recorded and counted. For each
resolution, the following information is given at the meeting
and published as soon as reasonably practicable on the
Companys website:
The date of the meeting
The text of the resolution
The number of votes validly cast
The proportion of the Company’s issued share capital
represented by those votes
The number of votes cast in favour of the resolution
The number of votes against the resolution
The number of shares in respect of which the vote
was withheld
The Board Chair seeks to arrange for the Chairs of the Audit
and Risk, Nomination and Remuneration Committees (or a
deputy, if necessary) to be available at the Annual General
Meeting to answer any questions relating to the work of their
respective Committees.
Accountability and audit
The respective responsibilities of the Directors and auditor
in connection with the financial statements are explained
in the Statement of Directors’ Responsibilities on page 143
and the Auditor’s Report on pages 146 to 156. The Directors
ensure the independence of the auditor by requesting annual
confirmation of independence, which includes the disclosure
of all non-audit fees.
Risk management and internal control
The Board is responsible for the Group’s system of internal
control and its effectiveness, covering all material controls,
including financial and operational risk management and
compliance. This responsibility is fulfilled through an annual
review programme of the internal control environment at each
business. These reviews are carried out by the Group Head of
Internal Audit and Risk Assurance, who is independent of the
brands, and the results are communicated to the Audit and
Risk Committee.
The Board has carried out a robust assessment in order to
identify and evaluate what it considers to be the principal
risks facing the Group and has assessed the adequacy of the
actions taken to manage these risks. This risk management
process has been in place for the period under review and
up to the date of the approval of the Annual Report and
Accounts. The principal risks are disclosed on pages 70 to 80.
The Group’s insurance continues to be managed and
co-ordinated centrally with the assistance of insurance
brokers. This gives the Group full visibility of its claims history
and the insurance industrys perception of the Group’s overall
risk via the respective insurance premiums. The Company
examines the size and trend of these premiums and the extent
to which it can mitigate the risk and reduce the overall risk
burden in the business by considering the appropriate level
of insurance deductible and the potential benefit of self-
insurance in some areas.
Viability
In accordance with the Code, the Board has assessed the
prospects of the Company, using a three-year assessment
timescale, and concluded that there is a reasonable
expectation that the Company will be able to meet its
liabilities and continue in operation. The full Viability
Statement is contained on page 81.
Operational structure, review
and compliance
In addition to the Chief Financial Officer, the Group has
Senior Financial Managers at its Group office. The Group
Head of Internal Audit and Risk Assurance, appointed in
March 2020, is responsible for the Internal Audit and Risk
Assurance function for the Group. Further information on
the work of this function is in the Audit and Risk Committee
Report on pages 104 to 108.
The Group operates within a structured control framework,
which includes:
an organisational structure with clearly defined lines
of responsibility, delegation of authority and reporting
requirements;
a culture of open communication between operational
management and Executive Management on matters
relating to risk and control;
defined expenditure authorisation levels; and
a comprehensive system of financial reporting, including:
Detailed annual budgets for each brand, approved by
the Group Executive Management.
Board approval of the overall Group’s budget and
strategic plans.
Monthly financial reporting, comparing actual results
to budget and the prior year, with forecasts revised
where necessary.
Board review of significant changes and adverse
variances, with remedial action taken where
appropriate.
Weekly cash and treasury reports to the Chief
Financial Officer and periodic tax and treasury
updates to the Board.
The system of internal control is designed to manage,
rather than eliminate, the risk of failing to achieve business
objectives and can only provide reasonable, not absolute,
assurance against material misstatement or loss. It is tested
and developed as appropriate by the Group Head of Internal
Audit and Risk Assurance working in conjunction with the
Audit and Risk Committee.
The control framework as outlined above gives reasonable
assurance that the structure of controls in operation is
appropriate to the Group’s situation and that risk is kept to
acceptable levels throughout the Group.
Takeover directive
Share capital structures are included in the Directors’ Report
on pages 140 to 142.
Approved by the Board of Directors on 10 June 2026 and
signed on its behalf by:
STEVE GOOD
Board Chair
10 June 2026
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CORPORATE GOVERNANCE REPORT
CONTINUED
Monitoring the Companys reporting
and risk management.
Members
The Chair of the Committee, Stefan Allanson, is considered
to have recent and relevant financial experience as he is
a qualified accountant with extensive financial leadership
experience and is currently the chief financial officer of
MJ Gleeson plc.
The Board is satisfied that the Committee has the appropriate
level of expertise to fulfil its Terms of Reference. The Committee
reviewed its own Terms of Reference, performance and
constitution during the year.
Role and responsibilities of the
Audit and Risk Committee
The main responsibilities of the Audit and Risk Committee
(the Committee) are:
monitoring the integrity of the financial statements of
the Company and any formal announcements relating
to the Company’s financial performance, and reviewing
significant financial reporting judgements contained
in them;
providing advice (where requested by the Board) on
whether the Annual Report and Accounts, taken as a
whole, is fair, balanced and understandable, and provides
the information necessary for shareholders to assess the
Companys position and performance, business model
and strategy;
reviewing the Companys internal financial controls and
internal control and risk management systems;
monitoring and reviewing the effectiveness of the
Companys Internal Audit and Risk Assurance function;
at the appropriate time, conducting the tender process
and making recommendations to the Board about the
appointment, reappointment and removal of the external
auditor, and approving the remuneration and terms of
engagement of the external auditor;
reviewing and monitoring the external auditor’s
independence and objectivity; and
reviewing the effectiveness of the external audit process,
taking into consideration relevant UK professional and
regulatory requirements.
The Committee’s Terms of Reference are in compliance with
the UK Corporate Governance Code 2024 and provide full
details of its role and responsibilities. A copy can be obtained
from the Company’s website, www.norcros.com.
Significant financial reporting matters
in the 2026 Annual Report
The significant financial reporting matters that the Committee
considered in the year are detailed below:
Going concern and
Viability Statement
The Group has prepared a Viability Statement reflecting the
potential impact of principal risks and uncertainties, including
a situation similar in nature to the COVID-19 pandemic, on
liquidity and solvency. This has been performed by modelling
a reasonable worst-case scenario and then applying a reverse
stress test on the Group’s current forecasts. Further details are
included on page 81 and on page 161.
The Committee, alongside the Board, has reviewed and
considered the detailed forecast scenarios and agrees with
management’s conclusions.
Defined benefit pension scheme
The Group’s UK defined benefit pension scheme is significant
both in terms of its context in the overall Balance Sheet and
the results of the Group. The Group’s UK defined benefit
pension scheme (as calculated under IAS 19R) shows a
surplus of £0.4m at 5 April 2026 from a surplus position of
£6.8m at 30 March 2025.
The valuation of the present value of scheme liabilities
involves significant judgement and expertise, particularly
in respect of the assumptions used. In order to value the
liabilities, management has engaged an independent firm
of qualified actuaries, PwC. The Committee reviewed the
outputs from this work and benchmarked the assumptions,
particularly the net discount rate, with those applied by other
companies with defined benefit pension schemes with similar
characteristics and having the same measurement date. The
Committee concurred with the assumptions put forward by
management to value the liabilities.
The Committee considered the approach and judgement
taken by management in determining the value of the surplus
and concurred with management’s view.
Fair, balanced and understandable
The Committee formally reviews the Company’s annual and
interim financial statements and associated announcements,
and considers significant accounting principles, policies and
practices and their appropriateness, financial reporting issues
and significant judgements made, including those summarised
above.
The Committee also advises the Board on whether it considers
that the Annual Report and Accounts, taken as a whole, is fair,
balanced and understandable, and provides the necessary
information for shareholders to assess the Company’s financial
position and performance, strategy and business model.
The Committee concluded that these disclosures, and the
processes and controls underlying their production, meet the
latest legal and regulatory requirements for a listed company
and that the 5 April 2026 Annual Report and Accounts is fair,
balanced and understandable.
Meetings of the Committee
The Committee met formally three times during the year. By
invitation, the Board Chair, Chief Executive Officer, Chief
Financial Officer, Company Secretary, Group Head of Internal
Audit and Risk Assurance and Group Financial Controller also
attended each of these meetings as well as the engagement
partner and other members of the audit team from the
external auditor.
The Committee may invite other individuals either from
within the Company or external technical advisors to attend
meetings to provide information or advice as it sees fit.
At each meeting, the Committee had the opportunity to
discuss matters with the external and internal auditor without
management being present. The Chair of the Committee also
has regular discussions with the external audit partner outside
of the formal Committee process. The Head of Internal Audit
and Risk Assurance has independent access to the Chair of
the Audit and Risk Committee as required.
At each of its meetings, the Committee reviews any financial
communications issued to the market.
Financial Reporting Council
correspondence
During the year, the Company received a letter from the
Financial Reporting Council (FRC) following a routine review
of the Companys Annual Report and Accounts for the year
ended 31 March 2025. The FRC did not enter into substantive
correspondence with the Company and did not require any
changes to the reported financial information. However, the
letter raised certain recommendations for the Board and Audit
and Risk Committee to consider in the preparation of future
reports and accounts.
The Audit and Risk Committee considered the matters
highlighted by the FRC, discussed them with management
and the external auditor, and has taken them into account in
its review of the 5 April 2026 Annual Report and Accounts.
The FRC’s review is based solely on the publicly available
Annual Report and Accounts and does not provide assurance
on their accuracy or completeness, nor does it involve a
detailed examination of the underlying transactions or
accounting records.
STEFAN ALLANSON
Chair of the Audit and Risk Committee
OTHER MEMBERS:
Alison Littley
Rebecca DeNiro
MEETINGS HELD:
The Committee met three times during the year.
KEY ACTIVITIES FOR 2026:
Monitoring key risks and risk management policies
and procedures
Assessing the effectiveness of the Group’s
internal controls
Monitoring the Group’s systems and controls for
complying with regulation and detecting and
preventing wrongdoing
Assessing and selecting a new audit partner
following retirement of the previous partner
Planning and preparation for the
implementation of Provision 29 of the
Corporate Governance Code
AREAS OF FOCUS FOR 2027:
A continued focus on developing the risk management
framework, ensuring internal controls remain effective
and meeting the requirements of Provision 29 of the
2024 Corporate Governance Code.
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AUDIT AND RISK COMMITTEE REPORT
Principal activities of the Audit and Risk Committee during the year
A wide variety of issues were addressed in the year; they are summarised in the table below:
Area Activities
FINANCIAL
REPORTING
Review of the Companys trading updates and other financial communications
Review of the Companys interim results for the 27 weeks ended 5 October 2025
Review of the Companys Annual Report and Accounts for the 53 weeks ended 5 April 2026,
including consideration of:
significant financial reporting matters;
whether the Annual Report and Accounts is fair, balanced and understandable; and
the requirements of the going concern assessment and Viability Statement
Review of changes to corporate reporting requirements
EXTERNAL
AUDIT
The Committee undertook a thorough assessment process before selecting Laurie Hannant to
replace Gareth Singleton as audit partner
Review of the external auditor’s proposed audit work plan for the 53 weeks ended 5 April 2026,
including its assessment of the principal financial reporting risks
Review of the external auditor’s terms of engagement and proposed fees
Assessment of the external auditor’s independence, objectivity, qualifications and expertise,
including a review of its internal quality control checks
Review of the findings from the external audit for the 53 weeks ended 5 April 2026
INTERNAL
AUDIT
Review of the internal audit work programme for 2026
Approval of the annual internal audit programme for 2027
Review of current internal audit resource levels
Assessment of the work carried out to test and review internal controls and cyber security, together
with the status of recommendations made and actions agreed
Review of findings and agreed actions arising from internal audit assignments
COMPLIANCE
Review of the whistleblowing log
Review of the fraud and attempted fraud log
Review of the data protection log including data incidents, data subject access requests, etc.
RISK
MANAGEMENT
Review of the Group’s reported principal risks and uncertainties including consideration of any new
or emerging risks and uncertainties identified and amendment of current principal risks as required
Review of the actions taken by the Group to manage its principal risks with continued focus on
cyber security risks and ESG risks
Review of the Group’s defined risk appetite both overall and for each category of risk
Review of the actions taken to ensure future compliance with Provision 29 of the UK Corporate
Governance Code 2024, with particular focus on assurance mapping
GOVERNANCE
Conducted an appraisal of the performance of the Committee
Review of the Group’s policy in respect of the employment of former employees of the
external auditor
Review of the Group’s policy in respect of the engagement of the external auditor for non-audit
services and non-audit services provided by the external auditor during the year
Review of the Committee’s Terms of Reference and constitution in line with current best practice
Review of the implementation of a project to bring Governance, Risk and Compliance
systems online
Internal audit framework
The Group has a dedicated Group-wide Internal Audit
and Risk Assurance function that is led by an experienced
Group Head of Internal Audit and Risk Assurance. This role
is supported by a small dedicated internal audit team based
in South Africa focused on the particular risks faced by the
Group’s retail and manufacturing operations in South Africa.
Internal audit resources are kept under constant review to
ensure an appropriate level of independent assurance is
obtained by the Committee.
The Group operates a rolling 12-month audit plan prepared
by the Group Head of Internal Audit and Risk Assurance.
The plan is risk-based using assessments carried out by the
Group, includes senior management input and is reviewed
and approved by the Committee. At each meeting, the
Committee considers the results of the audits undertaken
during the preceding period and the adequacy of
management’s response to matters raised. Additionally, the
related mitigations against issues and actions raised from
these audits are systematically followed up in subsequent
Committee meetings until they are adequately resolved.
The Group’s annual control and risk self-assessment process
includes detailed questionnaires covering financial and
information security controls that are completed by each
business. Internal audit manages the process, and control
responses are reviewed by the Group Head of Internal Audit
and Risk Assurance and the Group Financial Controller. The
process has been further developed during the year following
last year’s introduction of an online third-party Governance,
Risk and Compliance (GRC) system. This software has
provided evidence gathering functionality that has enabled
Internal Audit to provide greater assurance on the material
controls in place over the Group’s financial and information
security risks. This will also empower the Board to be able to
attest to the adequacy of the wider internal control and risk
management frameworks, meeting the requirements of the
revised UK Corporate Governance Code.
Key control issues that arise from these reviews are raised with
the Committee, with the results of the assessments informing
the audit plan and individual audit engagements.
The self-assessment process also includes a management
representation letter, requiring senior managers at each
business, as well as at the Group office, to confirm that they
have applied and followed all required policies and procedures
in the year, that they have declared any potential conflicts
of interest, and that they have reported all known risks or
fraudulent activity as required.
Group internal audit and risk
assurance activities during the year
The Group Internal Audit and Risk Assurance team provided
assurance across a wide range of risks during the year, in
line with the standards set out in the approved audit charter.
The annual audit plan, which is approved by the Committee,
included business reviews of operational units, assessing the
effectiveness of key internal controls in place over selected
systems and processes, which, this year, included a review of
the implementation of supply chain management policy and
procedures. In South Africa, the primary focus was on the
controls in place at retail outlets with completion of a cycle of
operational reviews across all stores. Actions agreed during
previous audit visits were reviewed to confirm management’s
progress.
A significant amount of time has been dedicated to
preparation for compliance with Provision 29 of the UK
Corporate Governance Code. This work has focused on
defining the initial scope of key risk and governance areas
and identifying the material controls in place over them. An
assurance map has been developed in conjunction with
the Board that documents the risk and governance areas
in scope, which include the principal risks and areas of
operational, financial, reporting and compliance risk, along
with the material controls in place for each. The map also
outlines which of the four lines of defence provides assurance
and to what extent, enabling identification of any gaps in
assurance, should there be any, and the strengthening of
assurance, if required.
Other key activities of the function during the year
included oversight of the Group’s online awareness training
programme, which covers an expansive range of topics
including anti-bribery and corruption, information security,
data protection, cyber security and modern slavery. Training
also covers modern slavery and human trafficking awareness,
and a range of health and safety and management soft
skills training courses including diversity, equity and inclusion,
and the prevention of bullying and sexual harassment. The
team also liaises closely with our insurers on a range of risk
management projects including cyber security, incident
response, business continuity and disaster recovery planning,
along with company vehicle driver licence checking and driver
behavioural training.
Summaries of all findings and actions, and updates on all
audit work and other key activities, are provided at each
Audit and Risk Committee meeting.
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Risk management framework
Our risk management framework is highlighted on pages
70 and 71 of our Strategic Report. The Audit and Risk
Committee’s role in the risk management framework can be
summarised as:
1. Review of current and emerging risks through the
discussion of identified risks and mitigating actions with
divisional management in annual strategic reviews
2. Annual review of the risk management reporting process
and associated outputs, including principal risks, to ensure
they are robust and effective and include all risks that
could threaten the business model and future strategy
3. Annual review of the Group’s risk appetite including its
overall risk appetite and that of each risk category
4. Review of the Annual Report and Accounts to ensure that
it provides a fair reflection of risk assessments undertaken
Internal control and risk
management review
The Board has overall responsibility for the Group’s system
of internal control and risk management and for reviewing
its effectiveness. The internal control systems are designed
to meet the needs of the Group and to manage, rather than
eliminate, the risk of failure to achieve business objectives.
Such systems can only provide reasonable, not absolute,
assurance against material misstatement or loss.
The Committee undertakes a review, at least annually, of the
effectiveness of the Companys system of internal controls
and risk management and the Board will take into account
the Committee’s Report, conclusions and recommendations
in this regard. The Board confirms that it has reviewed the
effectiveness of the internal control system, including financial,
operational and compliance controls and risk management in
accordance with the UK Corporate Governance Code 2024,
for the period from 31 March 2025 to the date of approval
of the Annual Report and Accounts for the 53 weeks ended
5 April 2026.
Fraud and whistleblowing
The Group maintains a whistleblowing policy and engages
two independent confidential whistleblowing service
providers — one covering South Africa specifically and the
other covering all other locations. Reports on the use of these
services, any significant concerns that have been raised,
details of investigations carried out and any actions arising as
a result are reported to the Committee at each meeting.
The Committee also receives papers on incidents of fraud,
or attempted fraud, and reviews them at each meeting. At
least annually, the Committee conducts an assessment of the
adequacy of the Group’s procedures in respect of compliance,
whistleblowing and fraud.
External auditor
The Committee has primary responsibility for making
recommendations to the Board on the appointment,
reappointment and removal of the external auditor. The
Committee keeps under review the scope and results of the
audit and its effectiveness, as well as the independence and
objectivity of the auditor.
The Committee is aware of the need to safeguard the auditor’s
objectivity and independence and the issue is discussed by
the Committee and periodically with the audit engagement
partner from BDO LLP. In accordance with Auditing Practices
Board requirements, external auditor independence is
maintained by the rotation of the engagement partner every
five years. The current audit engagement partner, Laurie
Hannant, was appointed in February 2026 after Gareth
Singleton stood down from the role for personal reasons.
Policies on the award of non-audit work to the external
auditor and the employment of ex-employees of the external
auditor are in place and reviewed annually. The approval
of the Chair of the Committee is required prior to awarding
high-value non-audit work to the external auditor, and the
non-audit work planned and performed is monitored by the
Committee at each meeting. There was no non-audit work
awarded to the external auditor during the year.
The external audit starts with the design of a work plan that
addresses the key risks of the audit, which were confirmed at
the March 2026 meeting of the Committee. The Committee
also agreed the terms of engagement and the fees payable
for the engagement. At each meeting, the Committee had
the opportunity to discuss matters with the external auditor
without management being present. The Chair of the
Committee also has regular discussions with the external
audit partner outside the formal Committee process.
For the 53 weeks ended 5 April 2026, the Committee was
satisfied with the independence, objectivity and effectiveness
of the relationship with BDO LLP as external auditor.
External audit tender and
appointment of auditor
The external auditor, BDO LLP, was appointed at the 2020
AGM in July 2020 following a competitive tender process.
On behalf of the Audit and Risk Committee.
STEFAN ALLANSON
Chair of the Audit and Risk Committee
10 June 2026
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CONTINUED
Evaluating the Board and succession
planning for a sustainable future.
Role and responsibilities of the
Nomination Committee
The main responsibilities of the Nomination Committee (the
Committee) are:
evaluating the balance of skills, knowledge, independence,
diversity and experience of the Board;
succession planning for the Board and at senior
management level;
determining the scope of the role of a new Director and
the skills and time commitment required and making
recommendations to the Board about filling Board
vacancies and Board succession; and
appointing Directors.
The Committee’s Terms of Reference are in compliance with
the UK Corporate Governance Code 2024 and provide full
details of its role and responsibilities. A copy can be obtained
from the Company’s website, www.norcros.com.
The Nomination Committee and the Board seek to maintain
an appropriate balance between the Executive and Non-
executive Directors. The Nomination Committee is chaired by
the Chair of the Board and consists of all the Non-executive
Directors. The Board Chair will not chair the Committee when
it deals with the appointment of a successor to that role.
Induction process summary
Following successful appointment to the Board, new Directors
receive a comprehensive and tailored induction programme.
The induction programme facilitates their understanding
of the Group, its strategy and the key drivers of business
performance. It also gives an opportunity for the Directors
to meet key members of the senior management teams and
undertake site visits. The induction also includes dedicated
time with each Board member.
Board composition
The Nomination Committee evaluates the balance of skills,
knowledge, diversity and experience of the Board. If a new
appointment to the Board is required, the Committee will
use the appropriate selection process and will determine the
scope of the role of a new Director and the skills and time
commitment required, and make recommendations to the
Board about filling Board vacancies and appointing additional
Directors. The Committee is satisfied with the current Board
composition.
Board performance evaluation
A formal evaluation of the Board and its Committees,
including the Nomination Committee, took place in the
year in accordance with the requirements of the Code. This
evaluation was conducted through detailed questionnaires.
The outcomes of it indicated that the Committee is
operating effectively, and it should continue to focus on
succession planning and talent development for divisional
leadership roles.
Succession planning
In the year under review, the Committee has continued to
focus on succession planning issues, and it is satisfied that
there are appropriate plans in place for succession planning
for Board members and senior management across the Group.
After the year-end, the Committee accepted the decision
of James Eyre (Chief Financial Officer) that he would be
stepping down from the Board at the end of June 2026. It was
agreed that he will remain with the business to support his
successor until early 2027.
Diversity and inclusion
When changes to the Board are required, due regard will be
given to the balance of the Board, to the benefits of different
backgrounds and experience, and to diversity on the Board,
including gender. The Board does not currently set targets
for Board diversity; however, appointments will be made in
accordance with the Group’s Diversity, Equity and Inclusion
Policy, on the basis of merit and the most appropriate
experience against objective criteria in the best interests of
shareholders. The Board endeavours to ensure that these
principles are applied throughout the Group.
The Committee is pleased to note that 40% of the Executive
Management of the Group are female (2025: 40%).
STEVE GOOD
Chair of the Nomination Committee
OTHER MEMBERS:
Alison Littley
Stefan Allanson
Rebecca DeNiro
MEETINGS HELD:
The Committee met twice during the year.
KEY ACTIVITIES FOR 2026:
Full Board evaluation
Continued succession planning for Board and
senior management
AREAS OF FOCUS FOR 2027:
Ongoing succession planning throughout the
senior management of the Group
Progress diversity initiatives for both gender and
ethnicity throughout the Group
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NOMINATION COMMITTEE REPORT
Compliance with UK Listing Rules on diversity
In 2022, the UK Financial Conduct Authority introduced Listing Rules relating to diversity (UKLR 6.6.9R(9) and (10)). The
Companys position against these items is set out within this report below.
Listing Rule target
Companys position
as at 5 April 2026 Comment
At least 40% of the Board are
women.
33% Our aspiration is to achieve 40% gender diversity, recognising
that it requires a careful and measured approach to
accommodate Board attrition, whilst maintaining the existing
profile of desired skills and experience.
At least one of the senior
Board positions (Chair, Chief
Executive Officer, Senior
Independent Director or Chief
Financial Officer) is a woman.
One position meets
this target.
Our Senior Independent Director, Alison Littley, is a woman. The
Board will continue to take this target into consideration as part
of succession planning.
At least one member of the
Board is from a minority ethnic
background (which is defined
by reference to categories
recommended by the UK Office
for National Statistics).
No Board members
meet this target.
The Board continues to take ethnic diversity into account
when considering appointments, as per its Diversity, Equity
and Inclusion Policy, whilst noting it will continue to consider
diversity of the Board and the Group as a whole based on our
global footprint and operations, in a way that is best aligned
with our growth agenda. Being an international company,
we naturally reflect different nationalities in the Board and
senior management. This is a valuable input to ensure different
cultures are represented within decision makers, warding against
groupthink.
Sex/gender representation
Number of Board members Number of senior positions on the Board
(CEO, CFO, SID and Chair)
4
2
3 1
Number in Executive Management
3 2
Male
Female
Not specified/prefer not to say
Ethnicity representation
Number of Board members Number of senior positions on the Board
(CEO, CFO, SID and Chair)
6
4
Number in Executive Management
5
White British or other White (including minority White groups)
Mixed/multiple ethnic groups
Asian/Asian British
Black/African/Caribbean/ Black British
Other ethnic groups, including Arab
Not specified/prefer not to say
Notes to the tables:
1
Data collection of the Board undertaken as part of our regular year-end data collection.
2
The Board was provided with the categories above and asked to advise how they identify.
3
The personal data has been collected once and it will be up to the individual to advise of any change.
STEVE GOOD
Chair of the Nomination Committee
10 June 2026
CORPORATE GOVERNANCECORPORATE GOVERNANCE
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NOMINATION COMMITTEE REPORT
CONTINUED
Aligning pay outcomes with the
delivery of our strategy, value to
shareholders and success for all
stakeholders.
Role and responsibilities of the
Remuneration Committee
The main responsibilities of the Remuneration Committee
(the Committee) are:
determining the Remuneration Policy and keeping it under
review, including consulting with, and obtaining approval
from, shareholders as appropriate;
implementing the approved Remuneration Policy as
regards to Executive Director remuneration, benefits
and incentives, including the setting of targets and
determination of payouts of all incentive arrangements;
ensuring alignment of the remuneration structure for
senior executives to the Executive Directors’ Remuneration
Policy, including approval of changes to packages;
reviewing the Executive Directors’ Remuneration Policy
and the approach to implementation, in the context of
pay policies and practices across the wider workforce, and
the Group’s culture; and
preparing the Annual Report on Remuneration, to be
approved by the members of the Company at the Annual
General Meeting.
The Committee’s Terms of Reference are in compliance with
the 2024 UK Corporate Governance Code and provide full
details of its role and responsibilities. A copy can be obtained
from the Company’s website, www.norcros.com.
Dear shareholders,
On behalf of the Board, I am pleased to present the Directors’
Remuneration Report for 2026.
During this period, we have continued to align our
remuneration practices with the evolving needs of the
business and the expectations of our stakeholders. We remain
committed to:
A simple, transparent approach to Executive Director pay
Rewarding both near-term delivery and long-term value
creation
Reinforcing our culture and values
Listening to the voices of our shareholders, employees and
broader stakeholders
Our remuneration structures aim to drive the right behaviours
and outcomes across the Group. This means aligning reward
with performance, with integrity, good governance and long-
term thinking.
Directors’ Remuneration Policy
A key focus for the Committee in 2026 has been its triennial
review of the Directors’ Remuneration Policy. The current
policy was approved by 96.7% of shareholders at the 2023
AGM and expires later this year. Ahead of seeking approval of
a new policy at the 2026 AGM, the Committee reviewed the
existing framework to ensure it remains credible and effective,
is closely aligned with strategy, the Group’s culture and
appropriately reflects market and governance best practice.
We concluded from our review that the current policy remains
broadly fit for purpose for Norcros, requiring only a small
number of minor amendments as outlined below:
Annual bonus opportunity limit. The current annual
bonus opportunity limit, of 100% of salary, has been
unchanged for several policy cycles and has fallen
behind typical market practice. More importantly, it also
constrains the Committee’s ability to use the variable
pay opportunity to bring the package more into line with
an appropriately competitive overall positioning that
reflects the calibre, growing experience and sustained
performance of our Executive Directors. As part of its
review of the policy, the Committee concluded that the
annual bonus opportunity should be increased slightly,
to 125% of salary. If approved by shareholders, it is the
Committee’s intention to use this increased headroom
for both Executive Directors for FY27. In keeping with
the Committee’s normal practice, the performance
targets attaching to the bonus will be set to reflect the
opportunity available.
Annual bonus deferral. The Committee views bonus
deferral as a means of aligning the interests of
shareholders and Executives over the medium term,
through exposure to the share price. However, once an
individual has built up a significant holding of Norcros
shares through market purchases or retaining vested
incentives, the Committee believes it is appropriate to
relax the mandatory deferral requirement and instead
allow any bonus earned to be paid entirely in cash. We
believe this approach balances fairness to Executive
Directors and demonstrates a clear emphasis on the
importance of alignment of Executive and shareholder
interests through meaningful share ownership. Accordingly,
it is proposed to amend the policy to provide for the
disapplication of the deferral provision for those Executive
Directors who have achieved, and at least maintain, the
in-post shareholding requirement. This change would
be effective starting with the bonus for 2027 but, noting
that current Executive Directors are still building towards
their in-post shareholding guideline, it is unlikely to have
any impact on the deferral until the following bonus
cycle at the earliest. The Committee is satisfied that,
notwithstanding this change, it retains sufficient powers to
exercise the malus and clawback provisions that apply to
the cash bonus, and Approved Performance Share Plan
(APSP) awards during the five-year period from grant,
should the need arise.
Shareholding guideline. To reflect feedback from
shareholders in recent years, we are proposing to set
the in-post shareholding guideline at 200% of salary,
compared to 150% and 125% of salary currently for
the Chief Executive Officer and Chief Financial Officer,
respectively. This change will also flow through to the post-
cessation shareholding requirement.
Simplification of APSP award limit. At the last policy
review, shareholders approved an increase to the APSP
award limit, from 100% of salary to 150% and 125% of
salary for the Chief Executive Officer and Chief Financial
Officer, respectively. To simplify and future-proof the
policy, it is now proposed to consolidate these levels into
a single headroom limit of 150% of salary. The additional
headroom that this change provides in respect of the
Chief Financial Officer will not be used in 2027. Any use of
the headroom in subsequent years will be fully explained
in the relevant Annual Report on Remuneration.
All-employee share plans. Subject to shareholders
approving the introduction of an all-employee Share
Incentive Plan (SIP) at the 2026 AGM, the policy wording
in respect of all-employee plans has been updated to
provide for Executive Directors to participate in the SIP on
identical terms as other eligible employees.
The Committee has consulted extensively with principal
shareholders on the proposed changes to the bonus, APSP
and shareholding guidelines, receiving broad indications of
support. If approved, the proposed policy will take effect from
the date of the 2026 AGM, for a period of up to three years.
The performance context for
remuneration in the year
Despite macroeconomic headwinds and inflationary pressures
in key markets, Norcros has delivered a robust underlying
performance. This included:
strong execution of strategy;
2026 revenue of £393.4m (2025: £355.8m), 0.6% higher
than the prior financial year on a constant currency
like-for-like basis and 10.6% higher on a reported basis
predominantly as a result of the acquisition of Fibo
Holding AS;
underlying operating profit of £48.0m (2025: £44.5m)
also increasing predominantly as a result of the
acquisition; and
demonstrated resilience of the Group’s business model.
The performance reflects the quality and consistency of
leadership across the business, both from our Executive
Directors, as well as the dedication of our wider workforce. It
also reinforces the strength of our purpose-led culture and the
resilience of our operating model.
ALISON LITTLEY
Chair of the Remuneration Committee
OTHER MEMBERS:
Steve Good
Stefan Allanson
Rebecca DeNiro
MEETINGS HELD:
The Committee met six times during the year.
KEY ACTIVITIES FOR 2026:
Undertaking a triennial review of the
Remuneration Policy
Consulting with stakeholders on revisions to
Directors’ Remuneration Policy
Reviewing our bonus and Annual Performance
Share Plan (“APSP”) scorecards to ensure
continued close alignment with the strategy
AREAS OF FOCUS FOR 2027:
Implementing the Directors’ Remuneration Policy
and aligning remuneration to our strategic goals
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REMUNERATION COMMITTEE REPORT
Changes to the Executive team
In April 2026, we announced that James Eyre had informed
the Board of his decision to step down as Chief Financial
Officer later this year. In order to ensure an orderly transition,
James will remain in position until the end of June 2026 and
thereafter focus on key strategic projects for the remainder
of his notice period. James will continue to receive his salary,
pension and benefits until he ceases employment. He will also
continue to be eligible for an annual bonus for the period
worked. However, he will not receive an APSP award in
FY27. The treatment of James’ remuneration on cessation of
employment will be in line with our default provisions under
the Remuneration Policy for a good leaver, reflecting the
nature of his cessation and noting his significant contribution
to the Group over the last 12 years. Further details will be
disclosed at the relevant time and in next year’s Annual
Report on Remuneration.
2026 pay outcomes
The Committee implemented the approved policy in the
financial year just completed, as set out below, taking
appropriate account of the in-year acquisition of Fibo Holding
AS with the overarching principle that participants should not
be materially better or worse off as a result of completing the
acquisition.
Annual bonus
The annual bonus for FY26 continued to be based primarily
on the Group’s underlying operating profit performance. As
set out in last year’s report, the Committee resolved to replace
the previous working capital metric with cash conversion in
order to reflect a key financial pillar of the Group’s strategy,
and to introduce a new strategic element to reinforce the
delivery of key short-term business priorities.
The robust performance of the Group over FY26 saw operating
profit being £48.0m, whilst cash conversion was 116%.
Reflecting this financial performance and delivery against the
short-term strategic objectives, overall bonus outcomes of
between 61.3% and 63.1% of maximum were calculated for the
Executive Directors. In keeping with our normal practice, the
Committee then reviewed this outcome in the context of the
Group’s broader underlying performance and the experience of
other stakeholder groups over the period. Following the review,
the Committee decided not to exercise any discretion to revise
the outcome. 50% of the amounts earned will be converted into
nil-cost options under the Deferred Bonus Plan (DBP), which
are exercisable following a three-year deferral period.
2023 APSP
APSP awards were made in July 2023 with vesting subject to
three-year cumulative EPS performance targets (as detailed
on page 132). Over the three-year performance period,
cumulative EPS of 100.3p was delivered, which was between
Threshold and Maximum and resulted in a formulaic vesting
outcome of 42.4% of maximum. As with the annual bonus,
the Committee reviewed this vesting outcome and concluded
that it was a fair reflection of broader Group performance
over the period and that no discretion need be applied. This
assessment also took into account ROCE over the period.
ROCE averaged 20.0% of the period, which the Committee
concluded met the quality of earnings underpin. The 2023
APSP award will vest in July 2026.
2025 APSP
As set out in last year’s report, APSP award levels were
increased for both Executive Directors – from 115% to 150% of
salary for the Chief Executive Officer, and from 110% to 125%
of salary for the Chief Financial Officer. In a further change
to previous years, the Committee introduced an additional
performance metric – relative Total Shareholder Return (TSR)
– alongside EPS, with challenging targets set (see page 133 for
further details).
Remuneration for FY27
Looking ahead, our approach to Executive Director
remuneration remains grounded in Norcros’ culture, strategy
and stakeholder priorities.
The workforce context
The Committee’s decision-making in relation to Executive
Director remuneration continues to be informed by the
Group’s workforce remuneration practices and the decisions
taken by management in this regard. This includes the pay
budget for the Group and the cascade of resulting increases
throughout the workforce, which informed the Committee’s
decision-making in relation to inflationary increases for the
Executive Directors and the Board Chair.
The Executive Directors
The Committee keeps its approach to implementation of
the policy under review, in the context of wider business
performance and the stakeholder experience. The approach
we have resolved to adopt for FY27 is as follows:
Base salary
The Committee determined to increase Executive Directors’
salaries by 3% from 1 April 2026, below the average increase
for the wider UK workforce of 4%. Annual salaries from that
date will be £515,000 for Thomas Willcocks and £353,068 for
James Eyre.
Pension and benefits
Both Executive Directors receive a pension contribution, or
allowance in lieu, of 8% of salary, in line with the employer
contribution available for the wider UK workforce. Other
benefits consist of a car allowance of £15,000 and private
medical insurance.
Annual bonus
In line with proposed changes to the policy, the annual
bonus opportunity for FY27 will increase from 100% to 125%
of salary for both Executive Directors. Bonus outcomes for
the year will continue to be based on a combination of
operating profit, cash conversion and strategic objectives. To
the extent considered not to be commercially sensitive at the
time, targets will be disclosed retrospectively in next year’s
Remuneration Report.
APSP
Thomas Willcocks will be granted an award under the APSP
of 150% of salary. This year’s APSP award will continue to
be based on a combination of three-year EPS growth and
relative TSR. Further details are set out on page 137 of this
report. James Eyre will not receive a 2026 APSP award,
reflecting his stepping down from the Board in June.
The Board Chair
The Committee is also responsible for setting the remuneration
of the Board Chair. In doing so, it adopts a consistent set of
principles to those for Executive and workforce remuneration.
From 1 April 2026, the Committee has resolved to increase the
Board Chair’s fee to £185,000 per annum.
Concluding remarks
On behalf of the Committee, we hope that we can count on
your continued support for the resolutions to approve this
Directors’ Remuneration Report and the revised Remuneration
Policy at the 2026 AGM, where I will be available to answer
any questions in relation to this report. Finally, you will note that
we will also be asking shareholders to approve the rules of a
new all-employee share plan – the Share Incentive Plan (SIP) –
which alongside the existing Save As You Earn (SAYE) plan will
enable more colleagues to become shareholders in Norcros.
ALISON LITTLEY
Chair of the Remuneration Committee
10 June 2026
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CORPORATE GOVERNANCE
REMUNERATION COMMITTEE REPORT
CONTINUED
Remuneration disclosure
This Directors’ Remuneration Report has been prepared in
accordance with the provisions of the Companies Act 2006
and Schedule 8 of the Large and Medium-sized Companies
and Groups (Accounts and Reports) (Amendment)
Regulations 2013. The report meets the requirements of the
UK Listing Authority’s UK Listing Rules and the Disclosure
Guidance and Transparency Rules. In this report, we
describe how the principles of good governance relating to
Directors’ remuneration, as set out in the 2024 UK Corporate
Governance Code (the Code), are applied in practice. The
Remuneration Committee confirms that throughout the
financial year the Group has complied with these governance
rules and best practice provisions set out in the Code.
Directors’ Remuneration Policy
This section of the report sets out the Remuneration Policy
for Executive Directors and Non-executive Directors, which
will be put to a binding shareholder vote at the 2026 AGM
and, if approved, will apply with effect from the start of
FY27. A summary of the key changes compared to the
previously approved policy is set out in the Chair’s Statement
above and underlined in the sections below. This includes
more general wording in respect of our all-employee plans
which, if approved by shareholders at the 2026 AGM, will
include the SIP. Other minor changes include expanding and
consolidating the wording around recovery provisions and
updating the pay scenario charts.
Executive Director Remuneration
Policy table
This policy has been designed to support the principal
objective of enabling the Group to attract, motivate and retain
the people it needs to maximise the value of the business.
Component
and objective Operation Opportunity Performance measures
BASE SALARY
To enable the Group
to attract, motivate
and retain the
people it needs to
maximise the value
of the business
Generally reviewed each year,
with increases effective 1 April
with reference to salary levels
at other FTSE companies of
broadly similar size or sector to
Norcros.
The Committee also considers
the salary increases applied
across the rest of the UK
business when determining
increases for Executive
Directors.
Base salary increases are
applied in line with the outcome
of the annual review.
Salaries in respect of the year
under review (and for the
following year) are disclosed
in the Annual Report on
Remuneration.
Salary increases for Executive
Directors will normally not exceed
those of the wider workforce over
the period this policy will apply.
Where increases are awarded
in excess of the wider employee
population, for example if there
is a material change in the
responsibility, size or complexity
of the role, the Committee will
provide the rationale in the
relevant year’s Annual Report on
Remuneration.
n/a
PENSION
To provide a level
of retirement
benefit that is
competitive in the
relevant market
Executive Directors receive
pension contributions either
as a direct payment or a cash
allowance.
Base salary is the only element
of remuneration that is
pensionable.
Executive Directors receive a
Company contribution in line
with the employer contribution
available for the wider workforce
in the relevant market.
n/a
BENEFITS
Provision of
benefits in line with
the market
Executive Directors are
provided with a company car
(or a cash allowance in lieu
thereof) and private medical
insurance. Other benefits may
be introduced from time to time
to ensure the benefits package
is appropriately competitive
and reflects the needs and
circumstances of the Group and
individual Executive Director.
Benefits may vary by role, and
the level is determined each year
to be appropriate for the role and
circumstances of each individual
Executive Director.
It is not anticipated that the cost
of benefits (as set out in the
Annual Report on Remuneration)
would increase materially over
the period for which this policy
will apply.
The Committee retains the
discretion to approve a
higher cost in exceptional
circumstances (e.g. relocation
expenses or an expatriation
allowance on recruitment, etc.)
or in circumstances where factors
outside the Companys control
have changed materially (e.g.
market increases in insurance
costs).
n/a
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DIRECTORS’ REMUNERATION
POLICY REPORT
Component
and objective Operation Opportunity Performance measures
ANNUAL
BONUS AND
DEFERRED
BONUS PLAN
(DBP)
To focus Executive
Directors on
achieving
demanding annual
targets relating to
Group performance
and encourage
retention
Performance targets are set at
the start of the year and aligned
with the annual budget agreed
by the Board. At the end of the
year, the Committee determines
the extent to which these
targets have been achieved.
50% of the total bonus payment
is paid in cash and 50% is
converted into nil-cost options
over Norcros shares under
the DBP. Once an Executive
Director has met their
in-post shareholding guideline,
the requirement to defer bonus
shall cease to apply.
Options granted under the
DBP are exercisable after three
years, subject to continued
employment. A payment
equivalent to the dividends that
would have accrued on DBP
awards that vest will be made to
participants on vesting.
Payments under the annual
bonus are subject to recovery
provisions, details of which are
included as a note to this table.
Maximum opportunity: 125% of
base salary.
Target opportunity: 50% of
maximum.
For threshold performance, the
bonus payout is up to 25% of
maximum.
The bonus will be based
primarily on the achievement
of financial performance
targets but may, from time to
time, include non-financial
performance measures (the
weighting of which, if any,
will be capped at 25% of the
total opportunity). Details
of the measures on which
the bonus will be based
shall be disclosed in the
relevant Annual Report on
Remuneration.
The Committee has
discretion to adjust the
formulaic bonus outcomes
(including down to zero)
within the limits of the
scheme to ensure alignment
of pay with performance.
Further details, including
targets attached to the
bonus for the year under
review, are provided in
the Annual Report on
Remuneration.
Component
and objective Operation Opportunity Performance measures
APPROVED
PERFORMANCE
SHARE PLAN
(APSP)
To incentivise
Executive Directors
to deliver long-
term performance
that is aligned
with shareholders’
interests
APSP awards comprise annual
conditional awards of nil-
cost options following the
announcement of the Group’s
final results.
Awards normally vest after
three years, subject to the
achievement of a performance
condition and continued
employment with the Group
until the vesting date.
To the extent an award vests,
Executive Directors will be
required to hold net vested
shares for an additional holding
period of two years.
A payment equivalent to the
dividends that would have
accrued on APSP awards that
vest will be made to participants
on vesting.
Awards under the APSP are
subject to recovery provisions,
details of which are included as
a note to this table.
Maximum opportunity: 150% of
base salary.
Threshold performance results in
25% vesting.
Details of actual APSP awards
in respect of each year will be
disclosed in the Annual Report on
Remuneration.
Vesting of APSP awards
is dependent upon Group
performance over a three-
year period. Any non-
financial measures will have
a maximum aggregate
weighting of 25% of the
opportunity. Details of the
measures attaching to each
award cycle will be disclosed
in the relevant Annual
Report on Remuneration. At
the start of each cycle, the
Committee will determine the
targets that will apply to an
award.
If the performance targets
are not met at the end of the
performance period, awards
will lapse.
The Committee has
discretion to adjust the
formulaic APSP outcomes
within the limits of the
scheme if certain relevant
events take place (e.g.
a capital restructuring,
a material acquisition/
divestment, etc.) with any
such adjustment to result in
the revised targets being no
more or less challenging to
achieve.
The Committee will consult
major shareholders on
changes to the APSP,
although it retains discretion
to make changes to the
performance measures
attaching to future cycles
without reverting to a full
shareholder vote.
Further details, including
the targets attached to the
APSP in respect of each year,
are disclosed in the Annual
Report on Remuneration.
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DIRECTORS’ REMUNERATION
POLICY REPORT CONTINUED
Notes to the policy table
Payments from previous awards
For the avoidance of doubt, the Group will honour any commitment entered into, and Executive Directors will be eligible to
receive payment from any award made, prior to the approval and implementation of the Remuneration Policy detailed in this
Report. Details of these awards are, and will be, disclosed in the Annual Report on Remuneration.
Performance measure selection and approach to target setting
The measures used in the annual bonus will be selected by the Committee to directly reinforce our medium-term growth-
orientated strategy (see pages 24 and 25 for further details of the strategy; details of the measures selected for use in the bonus
for the year in review and for the coming year are set out in the Annual Report on Remuneration). For the APSP, the Committee
shall select measures that are transparent, objective and effective measures of performance that are in the long-term interests of
all of our shareholders; further details of the APSP measures are set out in the Annual Report on Remuneration on page 137.
Targets applying to the annual bonus and APSP are reviewed annually, based on a number of internal and external reference
points. Annual bonus targets are aligned with the annual budget agreed by the Board. Annual bonus targets are considered to
be commercially sensitive, but will be disclosed retrospectively in the following year’s Annual Report on Remuneration. APSP
targets reflect industry context, expectations of what will constitute appropriately challenging performance levels and factors
specific to the Group. The Committee will determine the APSP targets at the time awards are made and these targets (along
with other relevant details of the grant) will ordinarily be disclosed in the following year’s Annual Report on Remuneration.
Recovery provisions
Under the annual bonus, the DBP and the APSP, the Remuneration Committee retains discretion to apply malus and clawback
in exceptional circumstances including a material misstatement in accounting records, gross misconduct, calculation error or
corporate failure.
DBP awards are subject to malus during the deferral period, whilst cash bonuses are subject to clawback over the same period.
APSP awards are subject to malus over the vesting period and clawback over the holding period. In all cases, these timeframes
reflect the period over which the Company’s processes and systems are likely to uncover any of the potential trigger events listed
above. Where it is determined that malus and/or clawback should apply, the Remuneration Committee has full discretion to
determine the basis of application and the means by which the provisions will be implemented.
Differences from remuneration policy for other employees
The remuneration policy for other employees is based on broadly consistent principles as described above. Annual salary reviews
across the Group take into account Group performance, local pay and market conditions, and salary levels for similar roles in
comparable companies.
Executives and senior managers are eligible to participate in annual bonus schemes. Opportunities and performance measures
vary by organisational level, geographical region and an individual’s role. Other members of the Group senior leadership team
participate in the APSP on similar terms as the Executive Directors, although award sizes may vary by organisational level. All
UK and Republic of Ireland employees are eligible to participate on identical terms in the Group’s SAYE scheme and, subject to
shareholder approval at the 2026 AGM, in the proposed SIP.
Component
and objective Operation Opportunity Performance measures
ALL-EMPLOYEE
SHARE PLANS
To encourage
widespread
ownership
of Norcros plc
shares
by the wider
workforce
Executive Directors are entitled
to participate in the Group’s all-
employee share plans – a Save
As You Earn (SAYE) scheme
and a Share Incentive Plan (SIP)
– on the same terms as all other
eligible employees.
Maximum contribution limits
are set by legislation or by the
Committee within the limits set
out in the rules of each plan.
Participation levels apply equally
to all eligible participants.
n/a
SHAREHOLDING
REQUIREMENTS
To align Executive
Director and
shareholder interests
and reinforce
long-term decision-
making, including for
a period following
cessation of
employment
Executive Directors are required
to retain at least 50% of any
DBP or APSP awards that vest
(net of tax) until they have
built up a personal holding of
Norcros plc shares worth a
defined multiple of their salaries
(of at least 200% of salary).
Details of the in-post
shareholding requirements that
apply to the Executive Directors
are set out in the Annual Report
on Remuneration.
Executive Directors will normally
be required to maintain a
holding in Norcros plc shares
for a period of two years after
they cease to be a Director of
the Group. For the first year,
this shareholding guideline
will be equal to the lower of a
Director’s actual shareholding at
the time of their departure and
the shareholding requirement
in effect at the date of their
departure and, for the second
year, 50% of that figure.
The specific application of this
shareholding guideline will be at
the Committee’s discretion. Only
shares that are held beneficially
by an Executive Director or their
spouse or partner, or nil-cost
options granted under the DBP
count in the assessment of
whether an Executive Director
has met the required ownership
level.
n/a n/a
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DIRECTORS’ REMUNERATION
POLICY REPORT CONTINUED
Performance scenario charts
The charts below provide estimates of the potential future reward opportunity for Executive Directors, and the potential
mix between the different elements of remuneration under four different performance scenarios: “Minimum”, “On target”,
“Maximum” and “Maximum + 50% share price growth (SPG)”. This information is for the current financial period, as
explained below.
Minimum
On target
Maximum
Maximum
+50%
SPG
Minimum
On target
Maximum
Maximum
+50%
SPG
Chief Executive Officer
100% £573k
£1,088k
£1,990k
£2,376k
53%
29%
24%
30% 17%
32%
27%
39%
49%
Chief Financial Officer
100% £398 k
£729k
£1,280k
£1,501k
55%
31%
26%
30% 15%
34%
29%
35%
45%
Fixed pay Annual bonus APSP
The potential opportunities illustrated are based on the current Remuneration Policy applied to base salaries at 1 April 2026.
For the annual bonus, the amounts illustrated are those potentially receivable in respect of performance for FY27. It should be
noted that any bonus deferred into the DBP and APSP awards does not normally vest until the third anniversary of the date of
grant. This is intended to illustrate the relationship between Executive pay and performance. The values of the DBP and APSP
assume no increase in the underlying value of the shares (except the APSP value under the “Maximum + 50% SPG” scenario)
and actual pay delivered will further be influenced by changes in factors such as the Group’s share price and the value of
dividends paid.
For illustrative purposes, the chart above assumes that James Eyre is a Director for the whole year. As a planned leaver, James
Eyre will not receive a 2026 APSP award.
Valuation assumptions
The “Minimum” scenario reflects base salary, pension and benefits, i.e. fixed remuneration, being the only elements of the
Executive Directors’ remuneration package not linked to performance.
The “On target” scenario reflects fixed remuneration as above, plus target bonus payout of 50% of maximum, and APSP
threshold vesting at 25% of the maximum award level.
The “Maximum” scenario reflects fixed remuneration, plus full payout under all incentives, i.e. 125% of salary under the annual
bonus and full vesting of the APSP opportunity to be awarded in FY27.
The “Maximum + 50% SPG” scenario reflects fixed remuneration, plus full payout under all incentives, as described above. The
value of the APSP additionally reflects 50% SPG.
Approach to Executive Director recruitment and remuneration
External appointment
In cases of hiring or appointing a new Executive Director from outside the Group, the Remuneration Committee may make use
of all existing components of remuneration, as follows:
Component Policy
BASE SALARY
The base salaries of new appointees will be determined by reference to relevant market data,
experience and skills of the individual, internal relativities and the current salary of the incumbent in
the role.
Where a new appointee has an initial base salary set below market, the Committee may make
phased increases over a period of three years, subject to the individual’s development and
performance in the role.
BENEFITS
As set out in the policy table, benefits may include, but are not limited to, the provision of a
company car or car allowance, medical insurance, and any necessary expatriation allowances or
expenses relating to an Executives relocation.
PENSION
New appointees will receive pension contributions into a defined contribution pension arrangement
or an equivalent cash supplement, or a combination of both. Company contributions to pension will
be in line with that available for the wider workforce in the relevant market.
ALL-EMPLOYEE
SHARE PLANS
New appointees will be eligible to participate on identical terms to all other employees.
ANNUAL BONUS
The bonus structure described in the policy table will apply to new appointees. The maximum
opportunity will be 125% of salary, pro-rated in the year of joining to reflect the proportion of that
year employed. Performance measures may include strategic and operational objectives tailored
to the individual in the financial year of joining. Until a newly appointed Executive Director has
met their shareholding requirement, 50% of any bonus earned will be deferred into the DBP on the
same terms as other Executive Directors.
APSP
New appointees will be granted annual awards under the APSP on the same terms as other
Executive Directors (including in relation to award opportunities), as described in the policy table.
In determining the appropriate remuneration structure and level for the appointee, the Remuneration Committee will take into
consideration all relevant factors to ensure that arrangements are in the best interests of our shareholders. It is not the intention
of the Committee that a cash payment such as a “golden hello” would be offered. However, the Committee may make an award
in respect of a new appointment to “buy out” incentive arrangements forfeited on leaving a previous employer, over and above
the approach and award limits outlined in the table above. Any such award will be made under existing incentive structures,
where appropriate, and will be subject to the normal performance conditions of those incentives. The Committee may also
consider it appropriate to make “buyout” awards under a different structure, using the relevant Listing Rule where necessary,
to replicate the structure of forfeited awards. Any “buyout” award, however this is delivered, would have a fair value no higher
than that of the awards forfeited, taking into account relevant factors including performance conditions, the likelihood of those
conditions being met and the proportion of the vesting period remaining. Details of any such award will be disclosed in the first
Annual Report on Remuneration following its grant.
Internal promotion to the Board
In cases of appointing a new Executive Director by way of internal promotion, the policy will be consistent with that for external
appointees detailed in the table above, excluding the flexibility to make “buyout” awards. Where an individual has contractual
commitments made prior to their promotion to the Board, and it is agreed that a commitment is to continue, the Group will
continue to honour these arrangements even if there are instances where they would not otherwise be consistent with the
prevailing Executive Director Remuneration Policy at the time of promotion.
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DIRECTORS’ REMUNERATION
POLICY REPORT CONTINUED
Service contracts and policy for payment for loss of office
Executive Directors have signed rolling contracts, terminable on 12 months’ notice by either the Group or the Director. The Group
entered into a contract with Thomas Willcocks on 1 April 2023, and with James Eyre on 1 August 2021. Copies of these contracts
are available to view at the Group’s registered office.
The Committee’s policy for Directors’ termination payments is to provide only what would normally be due to Directors had they
remained in employment in respect of the relevant notice period, and not to go beyond their normal contractual entitlements.
Any incentive arrangements will be dealt with subject to the relevant rules, with any discretion exercised by the Committee on a
case-by-case basis taking into account the circumstances of the termination. Termination payments will also take into account
any statutory entitlement at the appropriate level, to be considered by the Committee on the same basis. The Committee will
monitor and, where appropriate, enforce the Directors’ duty to mitigate loss. When the Committee believes that it is essential to
protect the Group’s interests, additional arrangements may be entered into, for example post-termination protections above and
beyond those in the contract of employment, on appropriate terms.
Under the service contracts for each Executive Director, the Company has the discretion to terminate the employment lawfully,
without any notice, by paying to the Director a sum equal to, but no more than, the salary and other contractual benefits of
the Director. The payment would be in respect of that part of the period of notice that the Director has not worked, less any
appropriate tax and other statutory deductions. The Director would be entitled to any holiday pay that may otherwise have
accrued in what would have been the notice period. The Company may pay any sums due under these pay-in-lieu-of-notice
provisions as one lump sum or in instalments of what would have been the notice period. If the Company elects to pay in
instalments, the Director is under an express contractual duty to mitigate their losses and to disclose any third-party income they
have received or are due to receive. The Company reserves the right to reduce the amount of the instalments by the amount of
such income. The Committee would expect to include similar pay-in-lieu-of-notice provisions in any future Executive Director’s
service contract.
Also under their service contracts, if the Director’s employment is terminated for whatever reason, they agree that they are not
entitled to any damages or compensation to recompense them for the loss or diminution in value of any actual or prospective
rights, benefits or expectations under, or in relation to, the APSP, the DBP, the all-employee share plans or the annual
discretionary bonus scheme. This is without prejudice to any of the rights, benefits or entitlements, which may have accrued to
the Director under such arrangements at the termination of employment.
Treatment of incentive awards upon exit
The table below summarises how awards under the annual bonus, DBP and APSP are typically treated in specific circumstances,
with the final treatment remaining subject to the Committee’s discretion:
Reason for cessation Calculation of vesting/payment Timing of payment/vesting
ANNUAL BONUS
Voluntary resignation
or summary dismissal
No bonus paid. n/a
All other circumstances Bonuses are paid only to the extent that the
associated objectives, as set at the beginning of the
plan year, are met. Any such bonus would normally
be paid on a pro-rata basis, taking account of the
period actually worked.
At the normal payment date, unless the
Committee, in its absolute discretion,
determines that awards should be paid out
on cessation of employment.
DBP
Summary dismissal
Awards lapse. n/a
Injury, illness, disability,
death, retirement with
the agreement of the
Group, redundancy or
employing company
leaving the Group
Unvested awards vest. At the normal vesting date, unless the
Committee, in its absolute discretion,
determines that awards should vest on
cessation of employment.
Voluntary resignation
or other reason not
stated above
Unvested awards lapse unless the Committee, in
its absolute discretion, determines that an award
should vest.
If the Committee determines that an
award should vest, then awards will vest
on their normal vesting date, unless the
Committee, in its absolute discretion,
determines that awards should vest on
cessation of employment.
Change of control Unvested awards will be pro-rated for the portion
of the vesting period elapsed on change of control,
unless the Committee, in its absolute discretion,
determines otherwise. Awards may alternatively
be exchanged for new equivalent awards in the
acquirer, where appropriate.
On change of control.
APSP
Summary dismissal
Awards lapse. n/a
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Reason for cessation Calculation of vesting/payment Timing of payment/vesting
Voluntary resignation,
injury, retirement with
the agreement of the
Group, redundancy or
other reason that the
Committee determines
in its absolute
discretion
Unapproved option awards lapse unless the
Committee, in its absolute discretion, determines
otherwise. Awards that do not lapse will continue
to be eligible to vest on the normal vesting date,
subject to being pro-rated for time to the date of
cessation of employment and performance over the
complete performance period. The Committee may,
in its absolute discretion, determine that awards
shall vest on cessation in exceptional circumstances,
subject to being pro-rated for time and performance
to the date of cessation of employment.
Approved option awards lapse, except in the case
of retirement with the agreement of the employer,
when awards will vest, subject to pro-rating as stated
above.
Any awards in a holding period will normally remain
subject to the holding requirement until the period
ends.
At the normal vesting date, unless the
Committee, in its absolute discretion,
determines otherwise.
Death Unapproved option awards vest in full but may
be subject to the application of the performance
conditions attached to them. Approved option
awards are pro-rated for time and performance to
that date.
Immediately.
Change of control Unapproved option awards vest in full, but may
be subject to the application of the performance
conditions attached to them. Approved option
awards are pro-rated for time and performance to
that date.
Any awards in a holding period will normally be
released.
Awards vest, subject to being pro-rated for time
and performance to the date of change of control,
unless the Committee determines otherwise. Awards
may, alternatively, be exchanged for new equivalent
awards in the acquirer, where appropriate.
On change of control.
External appointments
Executive Directors are permitted to take up non-executive positions on the boards of other companies, subject to the prior
approval of the Board. The Executive Directors may retain any fees payable in relation to such appointment. Details of external
appointments and the associated fees received are included in the Annual Report on Remuneration.
Consideration of employment conditions elsewhere in the Group
The Group seeks to promote and maintain good relations with employees and (where relevant) their representative bodies as
part of its broader employee engagement strategy. The Committee is mindful of salary increases applying across the rest of the
business in relevant markets when considering salaries for Executive Directors, but does not currently consult with employees
specifically on Executive remuneration policy and framework. However, as part of its broader remit, the Committee has detailed
oversight of, and is invited to input on, workforce remuneration policies and practices to help ensure these are underpinned by,
and implemented to reinforce, a consistent set of values and principles.
Consideration of shareholder views
The Remuneration Committee wrote to major shareholders to seek their views on the proposed changes to the policy and
on remuneration at Norcros more broadly, with the feedback received as part of this process used to finalise the proposals.
More generally, the Committee keeps Executive pay arrangements under regular review, to ensure they continue to reinforce
the Group’s long-term strategy and align Executive Director and shareholder interests. The Committee will continue to consult
shareholders before making any significant changes to the policy.
Non-executive Director Remuneration Policy
Non-executive Directors (including the Board Chair) have letters of appointment which specify an initial term of at least three
years, although these contracts may be terminated in line with their notice period by either the Company or Director. In line with
the UK Corporate Governance Code guidelines, all Directors are subject to re-election annually at the Annual General Meeting.
Details of terms and notice periods for Non-executive Directors are summarised below:
Non-executive Director Date of appointment Notice period
Steve Good 1 July 2023 3 months
Alison Littley 1 May 2019 1 month
Stefan Allanson 1 January 2023 1 month
Rebecca DeNiro 1 July 2024 1 month
It is the policy of the Board that Non-executive Directors are not eligible to participate in the Group’s bonus, long-term incentive
or pension schemes.
Details of the policy on fees paid to our Non-executive Directors are set out in the table below:
Component and objective Operation Opportunity
Performance
measures
FEES
To attract and retain
Non-executive Directors
of the highest calibre
with broad commercial
experience relevant to
the Group
The fee paid to the Chair is determined by
the Committee, excluding the Chair. The fees
paid to the other Non-executive Directors are
determined by the Chair and the Executive
Directors.
Fee levels are reviewed periodically, with
any adjustments effective 1 April. Fees are
reviewed by taking into account external
advice on best practice and fee levels at
other FTSE companies of broadly similar size
and sector to Norcros. Time commitment and
responsibility are also taken into account
when reviewing fees.
Aggregate fees are limited to
£750,000 per annum by the
Group’s Articles of Association.
Fee increases will be applied
taking into account the
outcome of the review.
The fees paid to Non-executive
Directors in respect of the
year under review (and for the
following year) are disclosed
in the Annual Report on
Remuneration.
n/a
Approach to Non-executive Director recruitment remuneration
In recruiting a new Non-executive Director, the Remuneration Committee will use the policy as set out in the table above. A base
fee in line with the prevailing fee schedule would be payable for serving as a Director of the Board, with additional fees payable
for acting as Chair of the Audit and Risk or Remuneration Committees, or as Senior Independent Director.
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DIRECTORS’ REMUNERATION
POLICY REPORT CONTINUED
The following section provides details of how our 2023 policy was implemented during FY26 and how our new policy, if approved
by shareholders, will be implemented in FY27.
FY26 comprises an accounting period of 53 weeks, and as a result of this, the exact year-end date was 5 April 2026. Unless
otherwise stated, disclosures in this Directors’ Remuneration Report have been prepared on an annualised basis for the Group’s
accounting reference period (ending 31 March 2026), to permit comparability with disclosures relating to prior financial periods.
Remuneration Committee membership in 2026
The Remuneration Committee is responsible for recommending the Remuneration Policy for Executive Directors and senior
management to the Board, and for determining the individual remuneration arrangements for each Executive Director and the
Board Chair. The Committee’s responsibilities are set out in its Terms of Reference, which can be found on the Company’s website
at www.norcros.com.
During the year under review, the following Directors were members of the Remuneration Committee:
Alison Littley (Committee Chair)
Stefan Allanson
Steve Good
Rebecca DeNiro
All members of the Committee are independent. They serve on the Committee for a minimum three-year term and a maximum
of nine years, provided the Director remains independent. As part of an effectiveness review for the entire Board, an evaluation
of the Remuneration Committee was undertaken in FY26. We are pleased to report this review concluded that the Committee
continues to operate effectively. The Committee has used this evaluation process to help it identify specific areas of focus for the
year ahead, as set out on page 114.
In addition, the Chief Executive Officer was invited to attend Committee meetings as appropriate to advise on specific questions
raised by the Committee and on matters relating to the performance and remuneration of senior managers, other than in
relation to his own remuneration. The Chief Legal Officer and Company Secretary acts as secretary to the Committee. No
individual was present whilst decisions were made regarding their own remuneration.
The Committee met six times during the period. Attendance by individual members at meetings is detailed on page 95.
Main activities of the Committee during 2026
The main activities carried out by the Committee during the year under review were:
reviewing and setting salary levels for Executive Directors and senior management;
determining the annual bonus outcome for FY25;
setting targets for the FY26 annual bonus;
calibrating targets for, and granting of, 2025 APSP awards;
reviewing developments in remuneration governance;
undertaking a triennial review of the Remuneration Policy;
reviewing and setting the fees payable to the Board Chair; and
reviewing the pay policies and practices for the wider workforce.
For 2027, and assuming shareholders approve the revised Directors’ Remuneration Policy at the 2026 AGM, the Committee will
implement the revised policy in much the same manner as with the previous policy.
Advisors
During the year under review, the Committee sought independent advice from Ellason, who were appointed in 2021. Ellason
is a member and signatory of the Code of Conduct for UK Remuneration Consultants, details of which can be found at
www.remunerationconsultantsgroup.com. In FY26, Ellason provided the following services:
Services provided Fees (excl VAT)
Ellason Guidance on developments in remuneration governance and market trends (and implications
for Norcros), remuneration benchmarking for annual review, support on the remuneration
policy review, Remuneration Report drafting support and general support to the Committee
throughout the year on remuneration-related matters.
£37,565
Ellason does not provide other services to the Company or its Directors and the Committee is satisfied that the advice it receives
is independent.
Summary of shareholder voting at the Annual General Meeting (AGM)
The following table shows the results of the advisory vote on the 2025 Annual Report on Remuneration at the 2025 AGM, and
the binding vote on the Remuneration Policy at the 2023 AGM:
Annual Report on
Remuneration
(2025 AGM)
Remuneration Policy
(2023 AGM)
Total number
of votes
% of
votes cast
Total number
of votes
% of
votes cast
For (including discretionary) 71,841,672 99.43% 70,719,065 96.69%
Against 413,171 0.57% 2,418,167 3.31%
Total votes cast (excluding withheld votes) 72,254,843 100.00% 73,137,232 100.00%
Votes withheld 11,250 6,808
Total votes (including withheld votes) 72,266,093 73,144,040
Single figure for total remuneration for Executive Directors
(audited information)
The following table provides a single figure for total remuneration of the Executive Directors for FY26, together with comparative
figures for the prior financial period (FY25). The values of each element of remuneration are based on the actual value delivered,
where known. The value of the annual bonus includes the element of bonus deferred under the Deferred Bonus Plan.
Thomas Willcocks James Eyre
FY26
£
FY25
£
FY26
£
FY25
£
Base salary
1
500,000 436,800 342,784 332,800
Taxable benefits
2
17,146 16,313 16,288 15,788
Annual bonus
3
306,250 236,746 216,382 180,378
Share-based payments
4
350,773 267,255
Post-employment benefit
5
40,000 34,944 27,423 26,624
SAYE
6
3,220
Total fixed 557,146 488,057 386,494 375,212
Total variable 660,243 236,746 483,638 180,378
Tota l 1,217,389 724,803 870,132 555,590
1
Base salaries for FY26 reflect the amounts disclosed and explained in last year’s Directors’ Remuneration Report.
2
Taxable benefits consist of £15,000 car allowance and private medical insurance.
3
Annual bonus comprises both the cash annual bonus for performance during the year and, where applicable, the face value of the deferred bonus element on the date of deferral.
See “Incentive outcomes for FY26” overleaf for further details.
4
For FY26, the share-based payments value reflects the estimated value of APSP awards granted in July 2023, of which 42.4% will vest to Thomas Willcocks and James Eyre on
26 July 2026 (equivalent to 104,731 shares and 79,795 shares respectively). The reported values include the dividends expected to be accrued on these awards over the period from
grant to the expected vesting date (£3,473 and £2,646 respectively) and are estimated using the three-month average share price to 5 April 2026 of 331.6p. This will be trued up to
reflect the vest-date value of awards in next year’s Annual Report on Remuneration. For FY25, the share-based payments value of £nil reflects the value of APSP awards granted in
July 2022, which lapsed in full on 18 July 2025. James Eyre exercised 39,894 shares from previous schemes on 21 July 2025 with a value of £117,687.30.
5
Pension benefits comprise cash in lieu. See “Total pension entitlements” on page 133 for further details.
6
Embedded gain on grant of Save As You Earn Scheme grants made in the relevant year.
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CORPORATE GOVERNANCECORPORATE GOVERNANCE
ANNUAL REPORT ON REMUNERATION
Incentive outcomes for FY26 (audited information)
Annual bonus
The FY26 annual bonus was based 70% on underlying operating profit performance, 15% on Group cash conversion and 15%
on strategic objectives. The maximum annual bonus opportunity for the year was 100% of base salary for the Chief Executive
Officer and Chief Financial Officer. Details of the performance targets for the financial elements of the bonus, which were set for
the financial period of 53 weeks ended 5 April 2026, are as follows:
Underlying
profit target
£m
Payout
(% of max.)
FY26
outturn
£m
Bonus
(% of max.)
Maximum 50.2 70.0%
Target 48.0 35.0% £48.0m
1
50.0%
Threshold 45.8 17.5%
Cash
conversion
target
Payout
(% of max.)
FY26
outturn
Bonus
(% of max.)
Maximum 95% 15.0%
Target 90% 7.5% 116% 15.0%
Threshold 85% 3.8%
1
Target was set on a post-IFRS 16 basis; therefore, the FY26 outturn has been assessed on a similar basis.
As noted on page 116, the Committee considered the impact of the in-year acquisition of Fibo and approved revisions to the
original financial target ranges to reflect forecast incremental performance, with the overarching principle that participants
should be no better or worse off as a result of the acquisition.
The remaining 15% of the bonus was linked to strategic objectives set at the start of the year, comprising three equally weighted
collective goals and one individual goal per Executive Director.
The Committee assessed two collective objectives (M&A pipeline and Great Place to Work certification) as fully met, while
the B2B bathroom reorganisation was partially met due to timing. Individually, Thomas Willcocks partially achieved his talent
management objective, and James Eyre fully achieved his working capital objective. Overall, this resulted in outcomes of 11.3% for
Thomas and 13.1% for James (out of a possible 15%).
Overall, the Committee calculated formulaic annual bonus payouts for the Chief Executive Officer and Chief Financial Officer
of 61.3% and 63.1% respectively of maximum. In keeping with good practice, the Committee reviewed the formulaic outcome
of the annual bonus in the context of business performance and the wider stakeholder experience. The Committee concluded
that the outcomes reflect the underlying performance of the Group more generally, and the experience of other stakeholders.
Accordingly, no discretion has been exercised in relation to the bonus outcome for FY26.
2023 APSP awards vesting
Effective July 2023, APSP awards were granted to Thomas Willcocks (247,058 shares) and James Eyre (188,235 shares). Vesting
of these awards was based on Norcros’ aggregate diluted underlying EPS over three financial periods ending FY26. Based
on performance over the performance period, against the targets originally set, the Committee has determined that these
awards will vest at 42.4% on 26 July 2026, being the end of the relevant three-year vesting period according to the APSP
rules. Performance targets and actual performance against these, as determined by the Committee, are summarised in the
table below:
Aggregate
diluted
underlying
EPS % vesting
Norcros’
performance
Award
vesting
(% of APSP
award)
Threshold 98.7p 25%
Maximum 105.6p 100% 100.3p 42.4%
Scheme interests awarded in FY26 (audited information)
2025 DBP
During the period under review, the following DBP awards were made to Thomas Willcocks and James Eyre (relating to the
annual bonus earned for performance in FY25).
Thomas Willcocks James Eyre
Basis of award 50% of earned bonus 50% of earned bonus
Grant date 23 July 2025 23 July 2025
Number of nil-cost options granted 41,244 31,424
Grant price (p) 287.0 287.0
Grant-date face value (£) 118,370 90,189
Normal vesting date 23 July 2028 23 July 2028
Performance conditions None None
Grant price is the closing price on the date preceding grant.
2025 APSP
During the period under review, the following APSP awards were granted to the Executive Directors:
Thomas Willcocks James Eyre
Basis of award 150% of base salary 125% of base salary
Grant date 23 July 2025 23 July 2025
Number of nil-cost options granted 261,324 149,296
Grant price (p) 287.0 287.0
Grant-date face value (£) 750,000 428,480
Normal vesting date 23 July 2028 23 July 2028
Performance period FY26–FY28 FY26–FY28
Performance conditions See below See below
Holding period 23 July 2028–23 July 2030 23 July 2028–23 July 2030
Performance conditions:
EPS Relative TSR
Weighting on performance measure 60% 40%
Maximum vest (100% of element) 43.1p Upper quartile
Threshold vest (25% of element) 36.4p Median
Details Based on underlying diluted EPS for
FY28. Subject to discretionary assessment
of quality of earnings
Measured relative to companies comprising
the consumer and industrials segments of
the FTSE SmallCap index
Note: no vesting below Threshold; straight-line vesting between Threshold and Maximum
Grant price is the closing price on the date preceding grant.
Total pension entitlements (audited information)
As part of their remuneration arrangements, Thomas Willcocks and James Eyre are entitled to receive pension contributions
from the Company. Under these arrangements, they can elect for those contributions to be paid in the form of taxable pension
allowance, or direct payments into a personal pension plan or the Group’s UK defined contribution scheme. If a payment is
made in the form of taxable pension allowance, the amount payable is not reduced to allow for employment taxes.
During the year, Thomas Willcocks elected to take an annual taxable pension allowance of £40,000 (FY25: £34,944) with no
amounts paid directly into a pension scheme (FY25: £nil). James Eyre elected to take an annual taxable pension allowance in the
year of £27,423 (FY25: £26,624) with no amounts paid directly into a pension scheme (FY25: £nil). In line with the Regulations,
the single figure table reflects the total of these amounts. Thomas Willcocks and James Eyre are not members of the UK defined
benefit scheme.
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ANNUAL REPORT ON REMUNERATION
CONTINUED
Single figure for total remuneration for Non-executive Directors
(audited information)
The table below sets out a single figure for the total remuneration received by each Non-executive Director for FY26 and the
prior year:
Total fee
FY26
£
FY25
£
Steve Good 159,984 155,324
Alison Littley 74,062 63,199
Stefan Allanson 64,062 59,986
Rebecca DeNiro 54,062 39,366
Payments to past Directors (audited information)
No payments were made to past Directors during FY26. As previously reported, Nick Kelsall retired with effect from
31 March 2023. As described in previous reports, he retained an interest in the APSP award granted to him in 2022. The award
lapsed in full at the end of the performance period, being 19 July 2025.
Payments for loss of office (audited information)
No payments for loss of office were made to Directors during the year.
External appointments in the year
No external appointments were held by the Executive Directors during the year.
Percentage change in Director remuneration
The table below shows the annual percentage change in remuneration from FY21 to FY26 for each individual who served as a
Director during FY26, compared with the percentage change in remuneration for all UK staff employed in continuing operations.
Norcros plc has no employees other than the Directors. A UK subset of employees (who are employed by the UK operating
subsidiary of Norcros plc) was selected as a suitable comparator group for this analysis because the Directors (who are
employed or engaged by Norcros plc) are based in the UK (albeit with global roles and responsibilities) and pay changes across
the Group vary widely depending on local market conditions (in particular, fluctuations in the exchange rate between the South
African Rand and Sterling). The comparison uses a per capita figure and, accordingly, this reflects an average across the Group’s
businesses. The impact of operational factors such as new joiners and leavers and the mix of employees is therefore not taken
into account.
Salary or fees
1
Benefits Bonus
FY: 2026 2025 2024 2023 2022 2026 2025 2024 2023 2022 2026 2025 2024 2023 2022
Executive Directors
Thomas Willcocks
2
14.5% 4.0% n/a n/a n/a 5.1% 0.7% n/a n/a n/a 29.4% n/a n/a n/a n/a
James Eyre 3.0% 4.0% 10.3% 11.1% n/a 3.2% 0.4% 23.6% 0.1% n/a 20.0% n/a (100%) (64.2%) n/a
Non-executive Directors
Alison Littley 17.2% 5.3% 7.1% 17.5% 8.4% n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
Stefan Allanson 6.8% 8.5% 12.8% n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
Rebecca DeNiro
3
3.0% n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
Steve Good
4
3.0% 33.5% n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
Average of other
employees
5
(4.6%) 7.5% 14.0% 2.8% 13.0% 10.6% 10.8% (11.0%) (8.6%) 4.0% (15.0%) 25.9% 55.0% (27.0%) (18.8%)
1
Salary and fee figures are annualised for this comparison. Note that individuals who were Directors during the period under review, but not at any point during FY26, have not been
included. The percentage changes in their remuneration for prior years (and in which they were a Director) are disclosed in relevant previous Annual Reports and Accounts.
2
Thomas Willcocks was appointed as Chief Executive Officer on 1 April 2023, therefore the previous annual percentage changes in remuneration are not applicable. His salary was
originally set at a discount to his predecessor, with the intention to increase this over time to an appropriately competitive level commensurate of his performance and contribution.
3
Rebecca DeNiro joined the Board on 1 July 2024, the percentage change for FY26 was based on an annualised fee for FY25.
4
Steve Good was appointed Chair on 1 July 2023 and became Board Chair on 26 July 2023. The prior year percentage change assumes he would have been a Non-executive Director
for the period 1 April 2023 to 30 June 2023 had he been appointed at the start of FY24.
5
The average of other employees saw a reduction due to restructuring in certain divisions in the year.
Relative importance of spend on pay
The table below shows shareholder distributions and Norcros’ expenditure on total employee pay for the year under review and
the prior year, and the percentage change year on year.
FY26
£m
FY25
£m % change
Dividends (i.e. total payments made in year) 9.5 9.2 3.3%
Dividend per share (i.e. total dividend per share in pence in respect of year) 11.5p 10.4p 10.6%
Total staff costs
1
76.1 71.1 7.0%
1
Total staff costs have increased with the acquisition of Fibo, offset by the discontinuation of Johnson Tiles SA. The figures presented above align with the actual position reported in
the financial statements.
CEO pay ratio
The Large and Medium-sized Companies and Groups (Accounts and Reports) (Amendment) Regulations 2013 (the Regulations)
require certain companies to disclose the ratio of the Chief Executives pay, using the amount set out in the single total figure
table (shown in this report on page 131), to that of the total remuneration of full-time equivalent UK employees at the 25th
percentile, median and 75th percentile. The required information is set out in the table below:
Year Method
25th
percentile
pay ratio
Median
pay ratio
75th
percentile
pay ratio
FY26 Option B 1:43.8 1:39.0 1:19.5
FY25 Option B 1:29.1 1:24.8 1:12.6
FY24 Option B 1:24.0 1:17.5 1:14.0
FY23 Option B 1:49.7 1:41.2 1:28.2
FY22 Option B 1:37.6 1:35.4 1:20.3
FY21 Option B 1:36.2 1:30.5 1:19.9
CEO pay
£
P25 pay
£
P50 pay
£
P75 pay
£
FY26 Total remuneration 1,217,389 26,911 30,194 60,445
Base salary 500,000 23,803 28,471 50,000
FY25 Total remuneration 724,803 24,917 29,191 57,478
Base salary 436,800 22,308 27,115 46,122
FY24 Total remuneration 551,121 22,951 31,500 39,326
Base salary 420,000 21,684 30,000 37,100
FY23 Total remuneration 1,125,035 22,641 27,293 39,947
Base salary 476,000 21,372 25,994 38,045
FY22 Total remuneration 865,789 23,025 24,450 42,720
Base salary 388,470 21,000 23,000 38,150
FY21 Total remuneration 815,581 22,505 26,772 41,080
Base salary 358,297 22,500 26,772 40,600
The 25th percentile, median and 75th percentile figures used to determine the above ratios were selected by reference to
the hourly pay figures for the Group’s UK workforce, taken from its gender pay gap statistics for the relevant year and from
these identifying the three employees who are at each relevant percentile. The full-time equivalent annualised remuneration
(comprising salary, benefits, pension, annual bonus and long-term incentives) for those employees for FY26 was then calculated.
This methodology is defined in the Regulations as Option B, which was chosen as the most appropriate methodology given the
employee demographics of the Group’s UK workforce. The year-on-year trend of pay ratios for each percentile is that the ratios
have increased. This is due to stronger outcomes under variable elements of the Chief Executive Officer’s remuneration year on
year, which comprise a higher percentage of the total package than for the employees at P25, P50 and P75.
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
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CORPORATE GOVERNANCECORPORATE GOVERNANCE
ANNUAL REPORT ON REMUNERATION
CONTINUED
Performance graph and table
The following graph shows the ten-year TSR performance of the Company relative to the FTSE All-Share Construction and
Materials Index. This comparator was chosen because the Company is a constituent member of this index.
Total shareholder return (Value of £100 invested on 31 March 2016)
Construction & Materials Index
Norcros
50
100
150
200
250
300
350
31 March
2026
31 March
2025
31 March
2024
31 March
2023
31 March
2022
31 March
2021
31 March
2020
31 March
2019
31 March
2018
31 March
2017
31 March
2016
The table below details the Group Chief Executive’s single figure of remuneration over the same period:
CEO single figure of remuneration (£000)
FY:
Incumbent
2017
Nick
Kelsall
2018
Nick
Kelsall
2019
Nick
Kelsall
2020
Nick
Kelsall
2021
Nick
Kelsall
2022
Nick
Kelsall
2023
Nick
Kelsall
2024
Thomas
Willcocks
2025
Thomas
Willcocks
2026
Thomas
Willcocks
Total remuneration £1,025,158 £971,710 £970,860 £561,776 £815,581 £865,789 £1,125,035 £551,121 £724,803 £1,217,389
Annual bonus (as a %
of max. opportunity) 68% 50% 61% 100% 100% 32% 54.2% 61.3%
APSP vesting (as a %
of max. opportunity) 100% 100% 58% 26% 99% 49% 42.4%
Implementation of Executive Director Remuneration Policy for FY27
The Remuneration Committee conducted a thorough review of Executive Directors’ remuneration, effective 1 April 2026. The
results of this review are as follows:
Base salary
The Committee resolved to award an inflationary salary increase of 3% (below the wider UK workforce average of 4%) to
Thomas Willcocks and James Eyre. Effective 1 April 2026, their salaries are £515,000 and £353,068 respectively.
Pension
Both Executive Directors continue to receive a pension contribution, or allowance in lieu, of 8% of salary, in line with the
employer contribution available for the wider UK workforce.
Benefits
Other benefits continue to consist of car allowance of £15,000 and private medical insurance.
Annual bonus
If the proposed policy is approved by shareholders, the annual bonus opportunity for FY27 will increase from 100% to 125%
of salary for both Executive Directors. Bonus outcomes for the year will continue to be based on a combination of operating
profit, cash conversion and strategic objectives which for FY27 will be linked to strategy execution, employee engagement and
talent development. These measures will be weighted 75% on underlying operating profit, 25% on cash conversion and 25%
on strategic objectives for Thomas Willcocks. For James Eyre, 25% of the bonus opportunity will be based on specific strategic
projects, reflecting the importance of his contribution in this area as well as supporting the transition of his responsibilities
in 2026. The remainder of James’ bonus opportunity will be split between operating profit and cash conversion on the same
ratio as applies to Thomas and other participants. Annual bonus targets will be disclosed in next year’s Annual Report on
Remuneration, subject to these no longer being considered by the Board to be commercially sensitive.
APSP
During FY27, the Chief Executive Officer will be granted an award under the APSP of 150% of salary. Vesting of this award will be
based 60% on EPS growth and 40% on TSR relative to a cohort of companies comprising the consumer and industrials segments
of the FTSE SmallCap index. EPS targets will be set on a point-to-point basis and will be disclosed in next year’s Annual Report on
Remuneration. The EPS element of the APSP will also continue to be subject to a discretionary assessment by the Committee of
the quality of earnings over the performance period by reference to the Group’s return on capital employed performance. TSR will
be measured over three financial periods ending FY29. Threshold (25%) vesting of this element will require the Group’s TSR to be
median against the comparator group, increasing on a straight-line sliding scale to full vesting if the Group’s TSR is at least upper
quartile. To the extent an award vests, vested shares will be subject to a further two-year holding period.
The Chief Financial Officer will not receive a 2026 APSP award, reflecting his stepping down from the Board in June.
All-employee schemes
Executive Directors will be able to participate in any all-employee scheme offered to all employees, on identical terms.
Implementation of Non-executive Director Remuneration Policy for FY27
The Committee reviewed the Board Chair’s fee and following a benchmarking exercise resolved to increase the fee to £185,000,
to better reflect the time commitment of the role. The Board Chair and the Executive Directors reviewed Non-executive Director
fees and resolved to award an inflationary increase of 3% for FY27 (which is below the wider workforce average), as set
out below:
Non-executive Director
Fee from
1 April
2026
Fee from
1 April 2025
Board Chair (determined by the Committee) £185,000 £159,983
Non-executive Director £55,684 £54,062
Additional fee for acting as Senior Independent Director £10,300 £10,000
Additional fee for chairing Audit and Risk or Remuneration Committees £10,300 £10,000
Executive Director shareholdings (audited information)
The table below shows the shareholding of each Executive Director and their respective shareholding requirement as at the end
of FY26:
Options held
Shares owned
Vested but
not exercised
Unvested
and
subject to
performance
Unvested but
not subject to
performance
Shareholding
guideline
% of salary
% current
holding
Requirement
met?
Thomas Willcocks 101,181 725,836 48,317 100% 58% Building
James Eyre 109,010 496,007 72,130 100% 92% Building
Current shareholding is based on shares owned outright and valued using the average share price over FY26 of 288.7p.
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
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CORPORATE GOVERNANCECORPORATE GOVERNANCE
ANNUAL REPORT ON REMUNERATION
CONTINUED
Details of the options held are provided in the table below.
Directors’ share scheme interests (audited information)
Scheme
Date
of grant
Vested
date
Expiration
date
Exercise
price
Shares
under
option
end of
FY25
Granted
in FY26
Vested
in FY26
Exercised
in FY26
Lapsed
in FY26
Shares
under
option
end of
FY26
Thomas
Willcocks
DBP
23.07.25 23.07.28 23.07.35 41,244 41,244
Total 41,244 41,244
APSP
19.07.22 19.07.25 19.07.32 86,009 (86,009)
26.07.23 26.07.26 26.07.33 247,058 247,058
24.07.24 24.07.27 24.07.34 217,454 217,454
23.07.25 23.07.28 23.07.35 261,324 261,324
Total 550,521 261,324 (86,009) 725,836
SAY E
19.12.25 01.03.29 01.09.29 258p 7,073 7,073
Total 7,073 7,073
James
Eyre
DBP
19.07.22 19.07.25 19.07.32 39,894 (39,894)
26.07.23 26.07.26 26.07.33 27,550 27,550
23.07.25 23.07.28 23.07.35 31,424 31,424
Total 67,444 31,424 (39,894) 58,974
APSP
19.07.22 19.07.25 19.07.32 133,027 (133,027)
26.07.23 26.07.26 26.07.33 188,235 188,235
24.07.24 24.07.27 24.07.34 158,476 158,476
23.07.25 23.07.28 23.07.35 149,296 149,296
Total 479,738 149,296 (133,027) 496,007
SAY E
22.12.23 01.02.27 01.08.27 141p 13,156 13,156
Total 13,156 13,156
19.07.22 award 26.07.23 award 24.07.24 award 23.07.25 award
Performance % vesting
Three-year
aggregate EPS
(100%)
Three-year
aggregate EPS
(100%)
FY27 EPS
(100%)
FY28 EPS
(60%)
Threshold 25% 126.4p 98.7p 36.1p 36.4p
Maximum 100% 144.3p 105.6p 42.7p 43.1p
Relative TSR ranking
(40%)
Threshold 25% Median
Maximum 100% Upper Quartile
Shareholder dilution
The Group’s share incentive plans operate in line with the Investment Association’s Principles of Remuneration, which require
that commitments under all share schemes satisfied by newly issued shares must not exceed 10% of the issued share capital
in any rolling ten-year period, of which up to 5% may be used to satisfy options under Executive share schemes. The Group’s
position against the dilution limits at the end of FY26 was 3.0% for the all-schemes limit and 0.8% for Executive schemes.
Statement of Directors’ shareholding and share interests (audited information)
Director
End of
FY26
Ordinary
shares
1
End of FY25
Ordinary
shares
Steve Good 80,000 60,000
Thomas Willcocks 101,181 90,001
James Eyre 129,799 108,656
Alison Littley
Stefan Allanson 22,342 21,943
Rebecca DeNiro
1
Includes shares held by connected persons.
This report was approved by the Board of Directors on 10 June 2026 and signed on its behalf by:
ALISON LITTLEY
Chair of the Remuneration Committee
10 June 2026
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NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
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CORPORATE GOVERNANCECORPORATE GOVERNANCE
ANNUAL REPORT ON REMUNERATION
CONTINUED
The Directors present their Annual Report and the audited consolidated
financial statements for the 53 weeks ended 5 April 2026.
Principal activities
The Company acts as a holding company for the Norcros
Group. The Company’s registered number is 3691883 and the
Company is registered and domiciled in England.
The Group’s principal activities are the design, source and
service of mid-premium bathroom and kitchen products with
market-leading brands in Europe and South Africa.
Accounting reference date
The Company has adopted an accounting period of 53 weeks
for the financial year under review, which commenced on
31 March 2025 and concluded on 5 April 2026. All references
to the financial year therefore relate to this 53-week period.
The previous accounting period was 52 weeks, beginning on
1 April 2024 and ending on 30 March 2025.
Results and dividends
The information that fulfils the requirements of the Business
Review, which is incorporated in the Directors’ Report by
reference, including the review of the Group’s business and
future prospects, is included in the Chair’s Statement, the
Chief Executive Officer’s Review and the Strategic Report
on pages 16 to 89. Key performance indicators are shown on
pages 38 and 39.
The Directors recommend a final dividend for the 53 weeks
ended 5 April 2026 of 7.6p (2025: 6.9p). This follows the
decision to pay an interim dividend earlier in the year of 3.7p
(2025: 3.5p).
Directors’ and officers’ liability
insurance and indemnities
The Company purchases liability insurance cover for its
Directors and officers, which gives appropriate cover for
any legal action brought against them. The Company also
provides an indemnity for its Directors (to the extent permitted
by the law) in respect of liabilities which could occur as a
result of their office. This indemnity does not provide cover
should a Director be proven to have acted fraudulently or
dishonestly.
Purchase of own shares
In 2007 the Company formed the Norcros Employee Benefit
Trust (the Trust). The purpose of the Trust is to meet part
of the Companys liabilities under the Company’s share
schemes. The Trust acquired 600,000 shares during the year
(2025: 25,000). At the Companys 2025 Annual General
Meeting, the shareholders authorised the Company to make
market purchases of up to 8,981,898 ordinary shares. At the
forthcoming Annual General Meeting, shareholders will be
asked to renew the authority to purchase its own shares
for another year. Details are contained in the AGM Notice
of Meeting, which is available from the Companys website
www.norcros.com.
Employees/fostering business relations
Details of the Group’s engagement with, and policies towards,
its employees, including disabled employees, are contained
on page 88. Details of how the Group fosters good business
relations with its suppliers and other business partners are
contained on pages 82 to 87. All these details form part of
the Directors’ Report and are incorporated into it by cross-
reference.
Directors
Biographical details of the present Directors are set out
on pages 92 and 93 and on the Company’s website:
www.norcros.com. The Directors who served during the year
and to the date of this Report are set out below:
Director Role
Steve Good Chair
Alison Littley Non-executive Director
Stefan Allanson Non-executive Director
Rebecca DeNiro Non-executive Director
Thomas Willcocks Chief Executive Officer
James Eyre Chief Financial Officer
The interests of the Directors in the shares of the Company at
5 April 2026 and 30 March 2025 are shown on page 139.
Compliance with UK Listing Rules
on diversity
The Companys compliance with UK Listing Rules UKLR
9.8.6R(9) and (10), and UKLR 14.3.33R(1), relating to Board
and Executive Management diversity, is disclosed in the
Nomination Committee Report on pages 110 to 113.
Substantial shareholdings
The Company has received notification that the following
were interested in voting rights representing 3% or more of the
Companys issued share capital at the stated date:
% of total voting rights
Name 5 April 2026
J O Hambro Capital Management Ltd 10.07
FIL Ltd 9.95
Canaccord Genuity Group Inc 8.75
FMR LLC 5.08
River Global Investors LLP 4.98
Premier Miton Group 4.80
SVM Asset Management 4.80
M&G plc 4.29
Artemis Fund Managers 4.04
Gresham House Asset Management Ltd 3.11
Since the year end, total shares in issue increased to 90,145,513.
Otherwise, there have been no changes between the year end
and 9 June 2026, the nearest practical date to the preparation
of this report. These figures represent notifications as received
by the Company and have not been verified.
Energy and greenhouse gas
emissions reporting
The Board has included emissions data in its SECR Statement
on pages 68 and 69 in order to meet the Company’s
obligation under The Companies (Directors’ Report) and
Limited Liability Partnerships (Energy and Carbon Report)
Regulations 2018 to disclose the Group’s worldwide emissions
of the “greenhouse gases” (GHGs) attributable to human
activity measured in tonnes of carbon dioxide equivalent.
We have reported on all of the emission sources, being Scopes
1, 2 and 3 emissions. These are emissions from activities for
which the Group is responsible, emissions resulting from the
purchase of electricity, heat, steam or cooling by a business
in the Group for its own use, and emissions from the activities
from assets not owned or controlled by the Group, but that
the Group indirectly affects in its value chain. Also reported
are the figures for aggregate energy consumed by the Group,
expressed in kWh. We use the ratio of total emissions (measured
in tonnes of CO
2
e) to the total revenue of the Group (£393.4m)
as our chosen intensity measure. This ratio is chosen because it
enables us to compare energy use relative to the overall level of
business activity in revenue terms, consistently year on year.
The Group recognises that its Scope 1 and 2 GHG emissions
only reflect a proportion of our total carbon footprint across
the value chain. A more holistic approach to reducing our
indirect impacts will be required to deliver the scale of
reductions demanded by the climate science, and we keep
the embodied carbon impacts of the materials we use and of
our logistics supply chain under review.
We have used the GHG Protocol Corporate Accounting and
Reporting Standard (revised edition), data gathered to fulfil our
requirements under the CRC Energy Efficiency scheme, and
emission factors from the UK Governments GHG Conversion
Factors for Company Reporting 2018. We use the best
information available to us, such as invoice data or measured
energy usage. Where no more suitable data sources are
available, we have used, where practicable, estimates based on
the appropriate information that is available to the Group.
Political donations
There were no political donations (2025: £nil).
Research and development
The Group’s expenditure on research and development is
disclosed in note 3 to the financial statements and is focused
on the development of new products.
Corporate governance
Details of the Group’s corporate governance are contained on
pages 100 to 103. This Corporate Governance Report forms
part of the Directors’ Report and is incorporated into it by
cross-reference.
Going concern
Having taken into account the principal risks and uncertainties
facing the Group detailed on pages 70 to 80 in the Strategic
Report, the Board considers it appropriate to prepare the
financial statements on the going concern basis, as explained
in note 1 to the financial statements.
Financial risk management
The Group’s operations expose it to a variety of financial risks.
Details of the risks faced by the Group are provided in note 21
to the financial statements.
Takeover directive
The Company has only one class of shares, being ordinary
shares, which have equal voting rights. The holdings of
individual Directors are disclosed on page 139.
There are no significant agreements to which the Company
is a party that take effect, alter or terminate in the event of
a change of control of the Company, except for the banking
facilities dated 7 March 2022 and amended December 2025
in respect of the £150.0m unsecured revolving credit facility
and the £75.0m accordion facility, which contain mandatory
prepayment provisions on a change of control.
There are no provisions within Directors’ employment
contracts that allow for specific termination payments upon a
change of control.
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140
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141
CORPORATE GOVERNANCECORPORATE GOVERNANCE
DIRECTORS’ REPORT
In respect of the Annual Report, the
Directors’ Remuneration Report and
the financial statements
The Directors are responsible for preparing the Annual
Report, the Directors’ Remuneration Report and the financial
statements in accordance with UK-adopted international
accounting standards and applicable law and regulation.
Company law requires the Directors to prepare financial
statements for each financial year. Under that law, the
Directors are required to prepare the Group financial
statements in accordance with UK-adopted international
accounting standards and have elected to prepare the
Company financial statements in accordance with United
Kingdom Generally Accepted Accounting Practice (United
Kingdom Accounting Standards and applicable law).
Under company law, the Directors must not approve the
financial statements unless they are satisfied that they give
a true and fair view of the state of affairs of the Group and
Company and of the profit or loss of the Group for that
period. In preparing the financial statements, the Directors are
required to:
select suitable accounting policies and then apply
them consistently;
make judgements and accounting estimates that are
reasonable and prudent;
state whether applicable international accounting
standards have been followed for the Group financial
statements and United Kingdom Accounting Standards,
comprising FRS 101, have been followed for the Company
financial statements, subject to any material departures
disclosed and explained in the financial statements;
prepare the financial statements on the going concern
basis unless it is inappropriate to presume that the Group
and Company will continue in business; and
prepare a Directors’ Report, a Strategic Report and a
Directors’ Remuneration Report which comply with the
requirements of the Companies Act 2006.
The Directors are responsible for keeping adequate
accounting records that are sufficient to show and explain
the Group and Company’s transactions and disclose with
reasonable accuracy at any time the financial position of the
Group and Company and enable them to ensure that the
financial statements and the Directors’ Remuneration Report
comply with the Companies Act 2006.
They are also responsible for safeguarding the assets of the
Company and hence for taking reasonable steps for the
prevention and detection of fraud and other irregularities. The
Directors are responsible for ensuring that the Annual Report
and Accounts, taken as a whole, are fair, balanced, and
understandable and provide the information necessary for
shareholders to assess the Group’s position and performance,
business model and strategy.
Website publication
The Directors are responsible for ensuring the Annual Report
and the financial statements are made available on a website.
Financial statements are published on the Company’s
website in accordance with legislation in the United Kingdom
governing the preparation and dissemination of financial
statements, which may vary from legislation in other
jurisdictions. The maintenance and integrity of the Company’s
website is the responsibility of the Directors. The Directors’
responsibility also extends to the ongoing integrity of the
financial statements contained therein.
Directors’ responsibilities pursuant
to DTR 4
The Directors confirm, to the best of their knowledge, that:
the financial statements have been prepared in
accordance with the applicable set of accounting
standards, give a true and fair view of the assets, liabilities,
financial position and profit and loss of the Group and
Company; and
the Annual Report includes a fair review of the
development and performance of the business and the
financial position of the Group and Company, together
with a description of the principal risks and uncertainties
that they face.
THOMAS WILLCOCKS JAMES EYRE
Chief Executive Officer Chief Financial Officer
10 June 2026
Statement of disclosure of information
to auditor
In the case of each of the persons who are Directors, the
following applies:
a. So far as the Director is aware, there is no relevant audit
information of which the Company’s auditor is unaware.
b. They have taken all the steps that they ought to have
taken as a Director in order to make themselves aware of
any relevant audit information and to establish that the
Companys auditor is aware of that information.
Independent auditor
A resolution to reappoint BDO LLP as auditor to the Company
will be proposed at the Annual General Meeting.
Annual General Meeting
The Annual General Meeting of the Company will take
place at 11.00 am on 22 July 2026 at Addleshaw Goddard
LLP, One St. Peter’s Square, Manchester M2 3DE. The notice
convening that meeting, together with the resolutions to
be proposed, are available on request from the Company
(info@norcros.com) or from the Company’s website
(https://www.norcros.com/investors/shareholder-services/
meetings-and-voting/). The Directors recommend that all
shareholders vote in favour of all of the resolutions to be
proposed, as the Directors intend to do so in respect of their
own shares, and consider that they are in the best interests of
the Company and the shareholders as a whole.
By order of the Board
RICHARD COLLINS
Company Secretary
10 June 2026
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143
CORPORATE GOVERNANCECORPORATE GOVERNANCE
STATEMENT OF DIRECTORS’
RESPONSIBILITIES
DIRECTORS’ REPORT
CONTINUED
Independent Auditor’s Report 146
Consolidated Income Statement 157
Consolidated Statement of
Comprehensive Income
157
Consolidated Balance Sheet 158
Consolidated Cash Flow Statement 159
Consolidated Statement of Changes
in Equity
160
Notes to the Group Accounts 161
Parent Company Balance Sheet 200
Parent Company Statement of
Changes in Equity
201
Notes to the Parent Company
Accounts
202
FINANCIAL
STATEMENTS
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
145
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
144
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
INDEPENDENT AUDITOR’S REPORT
TO THE MEMBERS OF NORCROS PLC
Report on the audit of
the financial statements
Opinion
In our opinion:
the financial statements give a true and fair view of the
state of the Group’s and of the Parent Company’s affairs
as at 5 April 2026 and of the Group’s profit and the Parent
Companys loss and the Group’s cash flows for the year
then ended;
the Group financial statements have been properly
prepared in accordance with UK adopted international
accounting standards;
the Parent Company financial statements have been
properly prepared in accordance with the United Kingdom
Generally Accepted Accounting Practice; and
the financial statements have been prepared in
accordance with the requirements of the Companies
Act 2006.
We have audited the financial statements of Norcros plc (the
‘Parent Company’) and its subsidiaries (the ‘Group’) for the
year ended 5 April 2026 which comprise of the following:
Group Parent Company
Consolidated income
statement
Consolidated statement of
comprehensive income
Consolidated balance sheet
Parent Company
balance sheet
Consolidated cash flow
statement
Parent Company statement of
changes in equity
Consolidated statement of
changes in equity
Notes 1 to 33 to the
Group Accounts
Notes 1 to 11 to the Parent
Company Accounts
Material accounting policy information
The financial reporting framework that has been applied
in the preparation of the Group financial statements is
applicable law and UK adopted international accounting
standards. The financial reporting framework that has been
applied in the preparation of the Parent Company financial
statements is applicable law and United Kingdom Accounting
Standards, including Financial Reporting Standard 101
Reduced Disclosure Framework (United Kingdom Generally
Accepted Accounting Practice).
Basis for opinion
We conducted our audit in accordance with International
Standards on Auditing (UK) (ISAs (UK)) and applicable
law. Our responsibilities under those standards are further
described in the Auditor’s responsibilities for the audit of the
financial statements section of our report. We believe that the
audit evidence we have obtained is sufficient and appropriate
to provide a basis for our opinion.
Independence
We remain independent of the Group and the Parent
Company in accordance with the ethical requirements that
are relevant to our audit of the financial statements in the
UK, including the FRC’s Ethical Standard as applied to listed
public interest entities, and we have fulfilled our other ethical
responsibilities in accordance with these requirements. The
non-audit services prohibited by the FRC’s Ethical Standard
were not provided to the Group and the Parent Company
and we remain independent of the Group and the Parent
Company in conducting our audit.
Conclusions relating to going concern
In auditing the financial statements, we have concluded that
the Directors’ use of the going concern basis of accounting
in the preparation of the financial statements is appropriate.
Our evaluation of the Directors’ assessment of the Group and
the Parent Company’s ability to continue to adopt the going
concern basis of accounting included:
We obtained and evaluated management’s assessment
supporting the Directors’ conclusions on going concern,
including consideration of the underlying assumptions and
key judgements applied;
We challenged the rationale for the assumptions used
within the forecasts, drawing on our understanding of
the Group’s operations, the sector in which it operates
and external market data, including competitor and peer
analysis;
We considered the appropriateness of management’s
forecasts by testing their mechanical accuracy, evaluating
historical forecasting accuracy and considering the extent
and appropriateness of downside and sensitivity analyses
prepared by management;
We obtained an understanding of the Group’s financing
arrangements by reviewing relevant agreements, including
the nature of the facilities, applicable covenants and
attached conditions;
We assessed the facility and covenant headroom
calculations, and reperformed sensitivities on
management’s base case and stressed case scenarios; and
We reviewed the adequacy of the appropriateness of
the going concern disclosures and assessed whether the
disclosures were consistent with the Directors’ assessment
and the underlying forecasts.
Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that,
individually or collectively, may cast significant doubt on the Group and the Parent Companys ability to continue as a going
concern for a period of at least twelve months from when the financial statements are authorised for issue. However, because
not all future events or conditions can be predicted, this statement is not a guarantee as to the Group and the Parent Company’s
ability to continue as a going concern.
In relation to the Group’s reporting on how it has applied the UK Corporate Governance Code, we have nothing material to add
or draw attention to in relation to the Directors’ statement in the financial statements about whether the Directors considered it
appropriate to adopt the going concern basis of accounting in preparing the financial statements.
Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the relevant sections
of this report.
Overview
KEY AUDIT
MATTERS
2026 2025
Valuation of pension scheme liabilities
Impairment of goodwill
Disposal Accounting for Johnson Tiles UK
Strategic review of Johnson Tiles South Africa (‘JTSA’ )
Acquisition accounting for Fibo Holding AS (‘Fibo’)
Valuation of pension scheme liabilities is no longer considered a KAM in the current year. This is due
to our increased understanding developed over previous audit periods, together with the absence of
misstatements identified in both the prior and current year.
Disposal accounting for Johnson Tiles UK is no longer considered a KAM in the current year, as the
transaction for the disposal of this division was completed in the prior year.
MATERIALITY
Group financial statements as a whole
£1.45m (2025: £1.75m) based on 5% (2025: 5%) of Profit before tax adjusted for non-recurring costs
including the costs related to the Fibo acquisition and JTSA restructure, and related professional fees.
An overview of the scope of our audit
Our Group audit was scoped by obtaining an understanding
of the Group and its environment, the applicable financial
reporting framework and the Group’s system of internal
control. We identified and assessed the risks of material
misstatement of the Group financial statements including
with respect to the consolidation process. We then applied
professional judgement to focus our audit procedures on the
areas that posed the greatest risks to the group financial
statements. We continually assessed risks throughout our
audit, revising the risks where necessary, with the aim of
reducing the group risk of material misstatement to an
acceptable level, in order to provide a basis for our opinion.
Components in scope
Our Group audit scope focused on the Group’s principal
operating locations, being those in the UK, Ireland, South
Africa and Norway (as a result of the current year acquisition
of Fibo). In the UK and Ireland, Norcros plc operates under
six separate divisions: Triton, Grant Westfield, Merlyn, VADO,
Croydex, and Abode. In South Africa there are four separate
divisions: Johnson Tiles South Africa (JTSA), Tiles Adhesives
Limited (TAL), House of Plumbing (HOP) and Tiles Africa
(TAF). In Norway, there are three separate divisions: Fibo AS,
Fibo AB and Fibo UK.
As part of performing our Group audit, we have determined
the components in scope as follows:
In the UK, full scope audits were performed by the Group
engagement team on Triton and the Parent Company,
whilst specific audit procedures were performed on Vado,
Fibo UK, Croydex and Abode.
The Grant Westfield component was a full scope
component and was subject to a full scope audit
performed by a component auditor in Scotland.
The Merlyn component was a full scope component
and was subject to a full scope audit performed by a
component auditor in Ireland.
The four South African divisions were full scope
components and were subject to full scope audits by a
component auditor in South Africa.
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FINANCIAL STATEMENTSFINANCIAL STATEMENTS
The Fibo AS component was a full scope component
and was subject to a full scope audit performed by a
component auditor in Norway.
We carried out risk assessment procedures on the
remaining components in the group, principally comprising
of analytical review procedures. Based on this work and
considering relevant quantitative factors we concluded
the risk of material error was remote and our work was
therefore limited to desktop review work by the Group
engagement team.
For components in scope, we used a combination of risk
assessment procedures and further audit procedures to
obtain sufficient appropriate evidence. These further audit
procedures included, but were not limited to, substantive
procedures agreeing transactions and explanation to
supporting evidence on a sample basis and visiting locations
holding inventory and physically observing the existence of
stock lines on a sample basis.
Procedures performed at the
component level
We performed procedures to respond to group risks of
material misstatement at the component level that included
the following:
For the purpose of our group audit, the group consisted of
ten components in total. These were comprised of twelve
legal entities.
The following group components were made up of
more than one legal entity: the South Africa component
which consisted of four legal entities and the Norway
component which consisted of five legal entities.
The following components are included within one legal
entity: Triton, Vado, Croydex and Abode. The remaining
components, Grant Westfield and Merlyn, make up the
remaining legal entities.
Full scope audit procedures were performed on the entire
financial information of the Parent Company, Triton, Grant
Westfield, Merlyn, Fibo AS and the South Africa division.
Specific audit procedures were performed on one or more
classes of transactions, account balances or disclosures
on the following components: Fibo UK, Vado, Croydex
and Abode.
Procedures performed centrally
Within the group, we considered there to be a high degree
of centralisation of financial reporting in relation to IFRS 16,
classification and accuracy of exceptional items, impairment
of fixed assets, procedures on consolidation and going
concern. We therefore designed and performed audit testing
procedures centrally in these areas.
Disaggregation
The financial information relating to the remaining Group risks
of material misstatement is highly disaggregated across group.
We took a centralised approach to responding to these risks.
We performed procedures at the component level in relation
to these risks in order to obtain comfort over the residual
population of group balances.
Locations
Norcros plc’s operations are spread over a number of different
geographical locations. The group audit team visited 7 out
of a total of 10 locations which included full site visits to the
Parent Company’s head office, Triton, Merlyn, Grant Westfield,
Fibo AS, Fibo UK and South Africa. Our teams conducted
audit procedures in Norcros plc’s locations in the UK, Ireland,
Norway and South Africa.
In addition, our teams also worked remotely, holding regular
calls and video conferences with the other component teams,
and with digital information obtained from Norcros plc.
Changes from the prior year
The changes in group audit scope from the prior year audit
are as follows:
Inclusion of Fibo AS as a full scope audit component,
performed by a component auditor in Norway.
Inclusion of Fibo UK for specified audit procedures on
revenue recognition and journals testing.
Removal of Johnson Tiles UK as a limited scope component
for the group audit, due to its disposal in the prior year.
Working with other auditors
As Group auditor, we determined the components at which
audit work was performed, together with the resources
needed to perform this work. These resources included
component auditors, who formed part of the group
engagement team. As Group auditor we are solely responsible
for expressing an opinion on the financial statements.
In working with these component auditors, we held
discussions with component audit teams on the significant
areas of the group audit relevant to the components based
on our assessment of the group risks of material misstatement.
We issued our group audit instructions to component auditors
on the nature and extent of their participation and role in the
group audit, and on the group risks of material misstatement.
We directed, supervised and reviewed the component
auditors’ work. This included holding meetings and calls
during various phases of the audit and reviewing component
auditor documentation in person on site with the component
audit teams, and evaluating the appropriateness of the audit
procedures performed and the results thereof.
How Climate change affected the
scope of our audit
The Group has determined that climate change does not
currently have a material impact on its operations. Our work
on the assessment of potential impacts of climate-related risks
on the Group’s operations and financial statements included:
Enquiries and challenge of management to understand
the actions they have taken to identify climate-related
risks and their potential impacts on the financial
statements and adequately disclose climate-related risks
within the annual report;
Our own qualitative risk assessment taking into
consideration the sector in which the Group operates and
how climate change affects this particular sector;
Review of the minutes of Board and Audit and Risk
Committee meeting and other papers related to climate
change and performed a risk assessment as to how the
impact of the Group’s commitment as set out in pages 54
to 67 may affect the financial statements and our audit.
We challenged the extent to which climate-related
considerations, including the expected cash flows from the
initiatives and commitments have been reflected, where
appropriate, in managements going concern assessment and
viability assessment.
The management disclosures are on page 88 included as
Statutory Other Information. Our responsibilities in relation
to these disclosures are described in the relevant section of
this report and our procedures on these disclosures therefore
consisted solely of considering whether they are materially
inconsistent with the financial statements or our knowledge
obtained from the audit or otherwise appear to be materially
misstated.
Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial
statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to
fraud) that we identified, including those which had the greatest effect on: the overall audit strategy, the allocation of resources
in the audit, and directing the efforts of the engagement team. These matters were addressed in the context of our audit of the
financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.
Key audit matter How the scope of our audit responded to the risk
IMPAIRMENT OF
GOODWILL
Refer to note
1 - summary
of significant
accounting policies,
key sources
of estimation
uncertainty and
critical judgements in
applying the group’s
accounting policies
and also to notes 11
and 12, Goodwill and
Intangible Assets.
The Directors are required
to undertake an annual
assessment of the carrying
value of goodwill. The
impairment reviews performed
by management on cash
generating units (CGUs)
contain a number of judgements
and estimates including long
term growth rates, forecast
cash flows, forecast timeframe,
potential impact of climate
change factors and discount
rates to determine the
recoverable amounts on a value
in use basis.
Therefore, the Directors exercise
significant judgement in
determining the assumptions
used in the impairment annual
review and the risk of bias in
forming the estimates and the
basis of the inputs into the
calculation could have a material
impact on the conclusion.
We therefore consider this to be
a key audit matter.
We performed the following audit procedures in this area:
Obtaining an understanding of the processes and controls
related to the impairment of goodwill and intangible assets.
We obtained management’s impairment model and
challenged the key assumptions applied, including the
identification and allocation of cash generating units
(CGUs), forecast cash flows, discount rates and long-term
growth rates.
With the support of our internal valuation specialists, we
evaluated the appropriateness of the valuation methodology
and assessed the reasonableness of the discount rates
applied, given the sensitivity of this assumption.
We challenged the sensitivity analysis prepared by
management, and where necessary, we performed
additional independent sensitivity testing to evaluate the
impact of reasonably possible changes in key assumptions.
We assessed the adequacy of the disclosures in the financial
statements, including compliance with the requirements of
IAS 36, and considered whether the disclosures appropriately
reflect the key judgements, assumptions and sensitivities
underpinning the impairment assessment.
Key observations:
Based on the procedures performed, we did not identify
any matters to suggest that the assumptions applied within
the impairment assessment were inappropriate or outside a
reasonable range.
INDEPENDENT AUDITOR’S REPORT
TO THE MEMBERS OF NORCROS PLC
CONTINUED
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FINANCIAL STATEMENTSFINANCIAL STATEMENTS
Key audit matter How the scope of our audit responded to the risk
STRATEGIC
REVIEW OF
JOHNSON TILES
SOUTH AFRICA
(‘JTSA’)
Refer to note
1 - summary
of significant
accounting policies,
key sources
of estimation
uncertainty and
critical judgements
in applying the
group’s accounting
policies and also to
Note 32 Disposal
of Johnson Tiles
SA (Discontinued
Operations).
Following a strategic review by
the board, in June 2025, the
Group announced a restructure
of Johnson Tiles South Africa
(JTSA). This resulted in the
closure of the manufacturing
plant during June 2025 and
JTSA ceasing to trade during
March 2026.
The restructure led to material
costs linked to the closure of
the manufacturing plant such
as decommissioning, fixed asset
write-offs, inventory write-downs
and redundancies which are
classified as non-underlying
expenses.
Due to the one-off nature of the
transaction and the judgements
and assumptions made in
determining the balances
above, there is a risk of incorrect
accounting treatment and
presentation of the trading
performance of JTSA under
IFRS 5 ‘Non-current Assets
Held for Sale and Discontinued
Operations’ and, there is a
risk of incorrect classification
of associated non-underlying
costs.
We therefore consider this to be
a significant audit risk and a key
audit matter.
We performed the following audit procedures in this area:
We evaluated the design and implementation of key
controls relevant to the restructuring process and
financial reporting of discontinued operations.
We obtained and reviewed board minutes and other
communications in the year (including those to plant
employees and JTSA customers) to confirm the transaction
executed was consistent with that approved by those
charged with governance.
We reviewed managements assessment and supporting
documentation relating to the restructure and cessation
of trade.
We tested the costs associated to the closure of the plant
to ensure these were accurately recorded, appropriately
supported by evidence and correctly classified in the
income statement.
We challenged management on any estimates or
judgements made in the presentation and classification
of JTSA trade as discontinued operations under IFRS 5.
We recalculated the reported loss for the period relating
to JTSA to ensure it was accurately determined and
appropriately allocated between continuing group results
and discontinued results for JTSA.
We challenged management on whether any intercompany
profit exists in transactions related to the sale of any JTSA
inventory to other subsidiaries within the group during the
period and in the closing balance of inventory at year-end.
We assessed the completeness and appropriateness
of provisions and liabilities recognised in respect of
the restructuring including those arising from closure
activities.
We challenged management on the inventory valuation
at year end of any remaining JTSA inventory considering
the business has ceased manufacture. We tested the
inventory provision through sampled items to ensure the
inventory was held at the lower of cost or net realisable
value at year-end.
We reviewed the financial statements disclosures in this
area and ensured they are aligned with IFRS 5 “Non-
current Assets Held for Sale and Discontinued Operations”.
Key observations:
Based on the audit procedures performed, we did not
identify any matters to suggest that the assumptions used
in the accounting and presentation of this restructure was
inappropriate.
Key audit matter How the scope of our audit responded to the risk
ACQUISITION
ACCOUNTING
FOR FIBO
HOLDING AS
(‘FIBO’)
Refer to note
1 - summary
of significant
accounting policies,
key sources
of estimation
uncertainty and
critical judgements
in applying the
group’s accounting
policies and also
to note 33 Business
Combination.
On 13 October 2025, the group
completed the acquisition of
Fibo for £11.5m.
IFRS 3 – Business Combinations,
requires the Group to apply
acquisition accounting when
relevant conditions are met
and recognise identifiable
assets acquired separately from
goodwill.
The purchase price allocation
is subject to a number of
estimates and judgements
which can increase the level of
risk due to error or manipulation.
Therefore, several areas are
considered to contain risk with
respect to this one-off material
transaction such as:
Identification and valuation
of identifiable assets.
Any material fair value
adjustments on the assets
and liabilities recognised as
at acquisition date to ensure
appropriate valuations are
recorded at year end.
Evaluation of the
consideration paid by the
group to ensure appropriate
balances are recognised as
at year end and correctly
accounted for.
We therefore consider this to be
a significant audit risk and a key
audit matter.
We performed the following audit procedures in this area:
We evaluated the design and implementation of key
controls relevant to the acquisition accounting.
We obtained and reviewed the signed share purchase
agreement, to assess the terms of the transaction,
including the nature and timing of the consideration
received.
We reviewed Board minutes and supporting governance
documentation to confirm that the transaction executed
was consistent with that approved by those charged with
governance.
We evaluated managements accounting paper
prepared in respect of the acquisition to understand the
key judgements and estimates applied, and to assess
whether the accounting treatment and disclosures were
in accordance with IFRS 3, Business Combinations.
We tested key fair value adjustments recognised on
acquisition including agreeing material balances
within the acquisition balance sheet to underlying
supporting documentation to assess whether they were
appropriately valued.
We tested purchase consideration paid for the
acquisition of Fibo to the signed share purchased
agreement and bank payments. Other costs to purchase
(e.g. commissions, legal and other transaction fees) were
tested to supporting documentation.
We engaged our internal valuation expert to
independently review and challenge management’s
external third-party expert in relation to the purchase
price allocation, assessing whether the fair value
adjustments and identification and valuation of
identifiable assets were appropriate. We also assessed
management expert’s experience, qualifications,
competency and independence.
We have reviewed the adequacy and completeness
of disclosures in the financial statements to ensure
compliance with IFRS 3, Business Combinations including
the transparency of key judgements, estimates and
valuation assumptions.
Key observations:
Based on the audit procedures performed, we did not
identify any matters to suggest that the assumptions
and judgements used by management in the acquisition
accounting of Fibo are unreasonable.
INDEPENDENT AUDITOR’S REPORT
TO THE MEMBERS OF NORCROS PLC
CONTINUED
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FINANCIAL STATEMENTSFINANCIAL STATEMENTS
Our application of materiality
We apply the concept of materiality both in planning and performing our audit, and in evaluating the effect of misstatements.
We consider materiality to be the magnitude by which misstatements, including omissions, could influence the economic
decisions of reasonable users that are taken on the basis of the financial statements.
In order to reduce to an appropriately low level the probability that any misstatements exceed materiality, we use a lower
materiality level, performance materiality, to determine the extent of testing needed. Importantly, misstatements below these
levels will not necessarily be evaluated as immaterial as we also take account of the nature of identified misstatements, and the
particular circumstances of their occurrence, when evaluating their effect on the financial statements as a whole.
Based on our professional judgement, we determined materiality for the financial statements as a whole and performance
materiality as follows:
Group financial statements Parent company financial statements
2026
£m
2025
£m
2026
£m
2025
£m
MATERIALITY
1.45 1.75 1.16 0.19
BASIS FOR
DETERMINING
MATERIALITY
5% of Profit before
tax adjusted for
certain non-underlying
items, including
exceptional items.
5% of Profit before
tax adjusted for
certain non-underlying
items, including
exceptional items.
Set based on 1% of total
assets in the Parent
Company, then capped at
80% of Group materiality
taking account of the
aggregation risk.
Set based on 10% of
Group materiality.
RATIONALE
FOR THE
BENCHMARK
APPLIED
We considered that using
this basis for determining
materiality was most
appropriate based on
the underlying trading
performance of the
Group, eliminating non-
recurring items and in the
interests of the users of
the financial statements.
We considered that using
this basis for determining
materiality was most
appropriate based on
the underlying trading
performance of the
Group, eliminating non-
recurring items and in the
interests of the users of
the financial statements.
Calculated on an
asset-based materiality,
considered appropriate
for the Parent Company
as this is a holding
company with limited
transactions.
Calculated as a
percentage of Group
materiality for Group
reporting purposes,
taking account of the
aggregation risk across
components within the
group, which has resulted
in a decrease in materiality
used for the current year.
PERFORMANCE
MATERIALITY
£1.09m £1.23m £0.87m £0.13m
BASIS FOR
DETERMINING
PERFORMANCE
MATERIALITY
75%, based on our
knowledge of the
aggregation risk, the
control environment and
historic misstatement
levels.
70%, based on our
knowledge of the
aggregation risk, the
control environment and
historic misstatement
levels.
75%, based on our
knowledge of the
aggregation risk, the
control environment and
historic misstatement
levels.
70%, based on our
knowledge of the
aggregation risk, the
control environment and
historic misstatement
levels.
RATIONALE
FOR THE
PERCENTAGE
APPLIED FOR
PERFORMANCE
MATERIALITY
We considered that using
this basis for determining
performance materiality
was most appropriate
based on the complexity
of the group and diversity
of its’ operations, the
aggregation effect on the
planned nature of testing,
the impact of brought
forward adjustments from
the prior years, the value
of known adjustments
in the current year and
the aggregation impact
across the group.
We considered that
using this basis
for determining
performance materiality
was most appropriate
based on the impact
of brought forward
adjustments from the
prior years, the value
of known adjustments
in the current year and
the aggregation impact
across the group.
We considered that using
this basis for determining
performance materiality
was most appropriate
based on the complexity
of the group and diversity
of its’ operations, the
aggregation effect on the
planned nature of testing,
the impact of brought
forward adjustments from
the prior years, the value
of known adjustments
in the current year and
the aggregation impact
across the group.
We considered that
using this basis
for determining
performance materiality
was most appropriate
based on the impact
of brought forward
adjustments from the
prior years, the value
of known adjustments
in the current year and
the aggregation impact
across the group.
Component performance materiality
For the purposes of our Group audit opinion, we set
performance materiality for each component of the Group,
apart from the Parent Company whose materiality and
performance materiality are set out above, based on a
percentage of between 20% and 55% (2025: 25% and 50%
) of Group performance materiality dependent on a number
of factors such as our assessment of the risk of material
misstatement in these components. Component performance
materiality across all components was £72,500 (2025: ranged
from £0.19m to £0.55m).
Reporting threshold
We agreed with the Audit and Risk Committee that we would
report to them all individual audit differences in excess of
£72,500 (2025: £41,000). We also agreed to report differences
below this threshold that, in our view, warranted reporting on
qualitative grounds.
Other information
The Directors are responsible for the other information. The
other information comprises the information included in the
Annual Report and Accounts 2026’ other than the financial
statements and our auditor’s report thereon. Our opinion on
the financial statements does not cover the other information
and, except to the extent otherwise explicitly stated in our
report, we do not express any form of assurance conclusion
thereon. Our responsibility is to read the other information
and, in doing so, consider whether the other information is
materially inconsistent with the financial statements or our
knowledge obtained in the course of the audit, or otherwise
appears to be materially misstated. If we identify such material
inconsistencies or apparent material misstatements, we are
required to determine whether this gives rise to a material
misstatement in the financial statements themselves. If, based
on the work we have performed, we conclude that there is
a material misstatement of this other information, we are
required to report that fact.
We have nothing to report in this regard.
Corporate governance statement
The UK Listing Rules sourcebook requires us to review the Directors’ statement in relation to going concern, longer-term viability
and that part of the Corporate Governance Statement relating to the Parent Company’s compliance with the provisions of the
UK Corporate Governance Code specified for our review.
Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the Corporate
Governance Statement is materially consistent with the financial statements, or our knowledge obtained during the audit.
GOING
CONCERN AND
LONGER-TERM
VIABILITY
The Directors’ statement with regards to the appropriateness of adopting the going concern basis
of accounting and any material uncertainties identified set out on page 141;
The Directors’ explanation as to their assessment of the Group’s prospects, the period this
assessment covers and why the period is appropriate set out on page 81; and
The Directors’ statement on whether they have a reasonable expectation that the group will be
able to continue in operation and meet its liabilities set out on page 81.
OTHER CODE
PROVISIONS
Directors’ statement on fair, balanced and understandable set out on page 105;
Board’s confirmation that it has carried out a robust assessment of the emerging and principal
risks set out on page 72;
The section of the annual report that describes the review of effectiveness of risk management
and internal control systems set out on page 102; and
The section describing the work of the audit and risk committee set out on page 104.
INDEPENDENT AUDITOR’S REPORT
TO THE MEMBERS OF NORCROS PLC
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FINANCIAL STATEMENTSFINANCIAL STATEMENTS
Other Companies Act 2006 reporting
Based on the responsibilities described below and our work performed during the course of the audit, we are required by the
Companies Act 2006 and ISAs (UK) to report on certain opinions and matters as described below.
STRATEGIC
REPORT AND
DIRECTORS’
REPORT
In our opinion, based on the work undertaken in the course of the audit:
the information given in the Strategic report and the Directors’ report for the financial year for
which the financial statements are prepared is consistent with the financial statements; and
the Strategic report and the Directors’ report have been prepared in accordance with applicable
legal requirements.
In the light of the knowledge and understanding of the Group and Parent Company and its
environment obtained in the course of the audit, we have not identified material misstatements in
the Strategic report or the Directors’ report.
DIRECTORS’
REMUNERATION
In our opinion, the part of the Directors’ remuneration report to be audited has been properly
prepared in accordance with the Companies Act 2006.
CORPORATE
GOVERNANCE
STATEMENT
In our opinion, based on the work undertaken in the course of the audit the information about
internal control and risk management systems in relation to financial reporting processes and about
share capital structures, given in compliance with rules 7.2.5 and 7.2.6 in the Disclosure Guidance
and Transparency Rules sourcebook made by the Financial Conduct Authority (the FCA Rules), is
consistent with the financial statements and has been prepared in accordance with applicable legal
requirements.
In the light of the knowledge and understanding of the Group and the Parent Company and its
environment obtained in the course of the audit, we have not identified material misstatements in
this information.
In our opinion, based on the work undertaken in the course of the audit, the information about
the Parent Company’s corporate governance code and practices, and about its administrative,
management and supervisory bodies and their committees comply with rules 7.2.2, 7.2.3 and 7.2.7 of
the FCA Rules.
We have nothing to report arising from our responsibility to report if a corporate governance
statement has not been prepared by the Parent Company.
MATTERS ON
WHICH WE
ARE REQUIRED
TO REPORT BY
EXCEPTION
We have nothing to report in respect of the following matters in relation to which the Companies
Act 2006 requires us to report to you if, in our opinion:
adequate accounting records have not been kept by the Parent Company, or returns adequate
for our audit have not been received from branches not visited by us; or
the Parent Company financial statements and the part of the Directors’ remuneration report to
be audited are not in agreement with the accounting records and returns; or
certain disclosures of Directors’ remuneration specified by law are not made; or
we have not received all the information and explanations we require for our audit.
Responsibilities of Directors
As explained more fully in the Directors’ responsibilities
statement, the Directors are responsible for the preparation
of the financial statements and for being satisfied that they
give a true and fair view, and for such internal control as the
Directors determine is necessary to enable the preparation of
financial statements that are free from material misstatement,
whether due to fraud or error.
In preparing the financial statements, the Directors are
responsible for assessing the Group’s and the Parent
Companys ability to continue as a going concern, disclosing,
as applicable, matters related to going concern and using the
going concern basis of accounting unless the Directors either
intend to liquidate the Group or the Parent Company or to
cease operations, or have no realistic alternative but to do so.
Auditor’s responsibilities for the audit
of the financial statements
Our objectives are to obtain reasonable assurance about
whether the financial statements as a whole are free from
material misstatement, whether due to fraud or error, and
to issue an auditor’s report that includes our opinion.
Reasonable assurance is a high level of assurance but is not
a guarantee that an audit conducted in accordance with
ISAs (UK) will always detect a material misstatement when
it exists. Misstatements can arise from fraud or error and are
considered material if, individually or in the aggregate, they
could reasonably be expected to influence the economic
decisions of users taken on the basis of these financial
statements.
However, the primary responsibility for the prevention
and detection of fraud rests with both those charged with
governance of the Parent Company and management.
Extent to which the audit was capable of
detecting irregularities, including fraud
Irregularities, including fraud, are instances of non-compliance
with laws and regulations. We design procedures in line
with our responsibilities, outlined above, to detect material
misstatements in respect of irregularities, including fraud.
The extent to which our procedures are capable of detecting
irregularities, including fraud is detailed below:
Non-compliance with laws and regulations
Based on:
Our understanding of the Group and the industry in which
it operates;
Discussion with management, those charged with
governance and Audit and Risk Committee; and
Obtaining an understanding of the Group’s policies
and procedures regarding compliance with laws and
regulations.
We have considered the significant laws and regulations
to be the applicable accounting framework, UK or relevant
international tax legislation, the Companies Act 2006 and the
Listing Rules.
The Group is also subject to laws and regulations where the
consequence of non-compliance could have a material effect
on the amount or disclosures in the financial statements, for
example through the imposition of fines or litigations. We
identified such laws and regulations across UK, Europe and
South Africa to be Health and Safety Act, Environmental &
Waste Management Act, Data Protection Act, Employment
Rights Act, Labour Relations Act and the Bribery Act.
Our procedures in respect of the above included:
Review of minutes of meetings of those charged with
governance for any instances of non-compliance with
laws and regulations;
Review of correspondence with regulatory and tax
authorities for any instances of non-compliance with laws
and regulations;
Review of financial statement disclosures and agreeing to
supporting documentation;
Involvement of tax specialists in the audit to ensure
compliance with tax legislation; and
Review of legal expenditure accounts to understand the
nature of expenditure incurred.
Fraud
We assessed the susceptibility of the financial statements to
material misstatement, including fraud. Our risk assessment
procedures included:
Enquiry with management, those charged with
governance and the Audit and Risk Committee regarding
any known or suspected instances of fraud;
Obtaining an understanding of the Group’s policies and
procedures relating to:
Detecting and responding to the risks of fraud; and
Internal controls established to mitigate risks related to
fraud.
Review of minutes of meetings of those charged with
governance for any known or suspected instances
of fraud;
Detailed discussion amongst the audit engagement team
as to how and where fraud might occur in the financial
statements;
Performing analytical procedures to identify any unusual
or unexpected relationships that may indicate risks of
material misstatement due to fraud; and
Considering remuneration incentive schemes and
performance targets and the related financial statement
areas impacted by these.
INDEPENDENT AUDITOR’S REPORT
TO THE MEMBERS OF NORCROS PLC
CONTINUED
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
154
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
155
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
2026 2025*
Notes£m£m
Continuing operations
Revenue
2
393.4
355.8
Underlying operating profit
48.0
44.5
IAS 19R administrative expenses
24
(2.8)
(1.8)
Acquisition and disposal related costs
5
(13.1)
(25.4)
Exceptional operating items
5
(9.9)
(7.7)
Operating profit
22.2
9.6
Finance costs
6
(7.7)
(7.1)
IAS 19R finance credit
24
0.4
0.8
Profit before taxation
14.9
3.3
Taxation
7
(4.7)
1.1
Profit for the year from continuing operations
10.2
4.4
Loss for the year from discontinued operations
32
(9.9)
(0.9)
Profit for the year attributable to equity holders of the Company
0.3
3.5
Earnings per share attributable to equity holders of the Company
Basic earnings per share:
From continuing operations
9
11.4p
4.9p
From discontinued operations
9
(11.1p)
(1.0p)
From profit for the year
9
0.3p
3.9p
Diluted earnings per share:
From continuing operations
9
11.3p
4.9p
From discontinued operations
9
(11.0p)
(1.0p)
From profit for the year
9
0.3p
3.9p
Weighted average number of shares for basic earnings per share (m)
9
89.0
89.5
Alternative performance measures
Underlying profit before taxation (£m)
8
40.9
37.8
Underlying earnings (£m)
8
32.3
30.1
Basic underlying earnings per share
9
36.3p
33.6p
Diluted underlying earnings per share
9
35.8p
33.4p
* The prior period comparatives have been restated where required to reflect discontinued operations.
2026 2025
Notes£m£m
Profit for the year
0.3
3.5
Other comprehensive income and expense:
Items that will not subsequently be reclassified to the Income Statement
Actuarial losses on retirement benefit obligations
24
(7.1)
(8.9)
Items that may be subsequently reclassified to the Income Statement
Cash flow hedges – fair value gain in year
21
1.6
0.1
Foreign currency translation of foreign operations
5.1
0.3
Other comprehensive expense for the year
(0.4)
(8.5)
Total comprehensive result for the year attributable to equity holders of the Company
(0.1)
(5.0)
Items in this statement are disclosed net of tax.
CONSOLIDATED INCOME STATEMENT
53 weeks ended 5 April 2026
CONSOLIDATED STATEMENT OF
COMPREHENSIVE INCOME
53 weeks ended 5 April 2026
Based on our risk assessment, we considered the area’s most
susceptible to fraud to be posting of inappropriate journal
areas entries in the key revenue streams and management
bias in accounting estimates.
Our procedures in respect of the above included:
Obtaining an understanding of the control environment in
monitoring compliance with laws and regulations.
Discussions with management, the Audit and Risk
Committee, the Directors and internal legal counsel
concerning consideration of known or suspected
instances of litigation, non-compliance with laws and
regulation and fraud;
Use of forensic specialists to assist with the risk
assessment at the planning stage and to help design
appropriate audit procedures to detect material fraud;
Reviewing minutes of Board meetings throughout the
period to corroborate our enquiries and to identify any
other matters not already disclosed by management and
the Directors;
Challenging assumptions and judgements made by
management in their significant accounting estimates, in
particular in relation to the Group’s defined benefit pension
scheme liabilities, impairment of goodwill and intangibles,
restructure of JTSA in the year, acquisition accounting for
Fibo, customer rebates and promotional support accruals
and the presentation of the financial statements including
the classification of exceptional items;
Identifying and agreeing journal entries to supporting
documentation, in particular any journal entries posted
with unusual account combinations or including specific
keywords;
Performing analytical procedures to identify any unusual
or unexpected relationships that may indicate risks of
material misstatement due to fraud;
Agreeing the financial statement disclosures to underlying
supporting documentation; and
Performing a stand back on uncorrected misstatements for
indication of cumulative bias.
We also communicated relevant identified laws and
regulations and potential fraud risks to all engagement
team members including component auditors who were all
deemed to have appropriate competence and capabilities
and remained alert to any indications of fraud or non-
compliance with laws and regulations throughout the audit.
For component auditors, we also reviewed the result of their
work performed in this regard.
Our audit procedures were designed to respond to risks of
material misstatement in the financial statements, recognising
that the risk of not detecting a material misstatement due
to fraud is higher than the risk of not detecting one resulting
from error, as fraud may involve deliberate concealment by, for
example, forgery, misrepresentations or through collusion. There
are inherent limitations in the audit procedures performed and
the further removed non-compliance with laws and regulations
is from the events and transactions reflected in the financial
statements, the less likely we are to become aware of it.
A further description of our responsibilities is available on the
Financial Reporting Council’s website at: www.frc.org.uk/
auditorsresponsibilities. This description forms part of our
auditor’s report.
Other matters which we are required
to address
We were appointed by the Audit and Risk Committee on
30 July 2020 to audit the financial statements for the period
ended 31 March 2021.
Our total uninterrupted period of engagement is 6 years,
covering the periods ended 31 March 2021 to 5 April 2026.
Our audit opinion is consistent with the additional report to
the Audit and Risk Committee.
Use of our report
This report is made solely to the Parent Companys members,
as a body, in accordance with Chapter 3 of Part 16 of the
Companies Act 2006. Our audit work has been undertaken
so that we might state to the Parent Company’s members
those matters we are required to state to them in an auditor’s
report and for no other purpose. To the fullest extent permitted
by law, we do not accept or assume responsibility to anyone
other than the Parent Company and the Parent Company’s
members as a body, for our audit work, for this report, or for
the opinions we have formed.
In due course, as required by the Financial Conduct Authority
Disclosure Guidance and Transparency Rule 4.1.15R - 4.1.18R,
these financial statements will form part of the Electronic
Format Annual Financial Report filed on the National Storage
Mechanism of the FCA in accordance with DTR 4.1.15R – DTR
4.1.18R. This auditor’s report provides no assurance over
whether the Electronic Format Annual Financial Report has
been prepared in compliance with DTR 4.1.15R – DTR 4.1.18R.
LAURIE HANNANT (SENIOR STATUTORY AUDITOR)
For and on behalf of BDO LLP, Statutory Auditor
Nottingham, UK
10 June 2026
BDO LLP is a limited liability partnership registered in England
and Wales (with registered number OC305127).
INDEPENDENT AUDITOR’S REPORT
TO THE MEMBERS OF NORCROS PLC
CONTINUED
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
156
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
157
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
20262025
Notes£m£m
Non-current assets
Goodwill
11
103.2
10 7.4
Intangible assets
12
84.6
46.1
Property, plant and equipment
13
22.8
21.8
Deferred tax asset
22
3.8
1.4
Pension scheme asset
24
0.4
6.8
Right-of-use assets
14
26.9
16.7
24 1.7
200.2
Current assets
Inventories
15
87.5
88.2
Trade and other receivables
16
79.3
71.7
Current tax assets
3.1
1.5
Cash and cash equivalents
17
32.2
22.7
Derivative financial instruments
21
0.8
Asset held for sale
13
3.7
20 2.9
187.8
Current liabilities
Trade and other payables
18
(92.6)
(86.7)
Lease liabilities
19
(8.2)
(6.5)
Current tax liabilities
(2.9)
(1.0)
Derivative financial instruments
21
(0.5)
Provisions
23
(2.2)
(0.5)
(105.9)
(95.2)
Net current assets
97.0
92.6
Total assets less current liabilities
338.7
292.8
Non-current liabilities
Financial liabilities – borrowings
20
(98.0)
(5 9.5)
Lease liabilities
19
(22.7)
(14.1)
Deferred tax liabilities
22
(18.2)
(10.0)
Other non-current liabilities
26
(0.5)
(0.2)
Provisions
23
(1.2)
(1.1)
(140.6)
(84.9)
Net assets
198.1
207.9
Financed by:
Share capital
25
9.0
8.9
Share premium
47.6
4 7.6
Retained earnings and other reserves
141.5
151.4
Total equity
198.1
207.9
The financial statements of Norcros plc, registered number 3691883, on pages 157 to 199, were authorised for issue on
10 June 2026 and signed on behalf of the Board by:
THOMAS WILLCOCKS JAMES EYRE
Chief Executive Officer Chief Financial Officer
20262025
Notes£m£m
Cash generated from operations
27
42.9
28.3
Income taxes paid
(2.9)
(3.4)
Interest paid
(7.7)
(6.4)
Net cash generated from operating activities
3 2.3
18.5
Cash flows from investing activities
Proceeds from sale of property
4.6
3.5
Purchase of property, plant and equipment and intangible assets
(6.8)
(6.9)
Acquisition of subsidiary undertakings net of cash acquired
(1.9)
Net cash used in investing activities
(4.1)
(3.4)
Cash flows from financing activities
Purchase of treasury shares
(1.7)
(0.1)
Costs of raising debt finance
(1.1)
Principal element of lease payments
(6.0)
(5.1)
Drawdown of borrowings
59.0
21.0
Repayment of borrowings
(20.0)
(30.0)
Repayment of subsidiary borrowings
(39.8)
Dividends paid to the Company’s shareholders
28
(9.5)
(9.2)
Net cash used in financing activities
(19.1)
(23.4)
Net increase/(decrease) in cash and cash equivalents
9.1
(8.3)
Cash and cash equivalents at the beginning of the year
22.7
30.8
Exchange movements on cash and cash equivalents
0.4
0.2
Cash and cash equivalents at the end of the year
32.2
22.7
CONSOLIDATED CASH FLOW STATEMENT
53 weeks ended 5 April 2026
CONSOLIDATED BALANCE SHEET
At 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
158
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
159
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
Ordinary
share Share Treasury Hedging Translation Retained Total
capitalpremiumreservereservereserveearningsequity
£m£m£m£m£m£m£m
At 1 April 2024
8.9
4 7.6
0.2
(0.4)
(26.4)
19 2.5
222.4
Comprehensive income:
Profit for the year
3.5
3.5
Other comprehensive expense:
Actuarial loss on retirement benefit
obligations
(8.9)
(8.9)
Fair value gain on cash flow hedges
0.1
0.1
Foreign currency translation
adjustments
0.3
-
0.3
Total other comprehensive expense
for the year
0.1
0.3
(8.9)
(8.5)
Transactions with owners:
Purchase of treasury shares
(0.1)
(0.1)
Dividends paid
(9.2)
(9.2)
Settlement of share option schemes
0.6
(1.1)
(0.5)
Value of employee services
0.3
0.3
At 30 March 2025
8.9
4 7.6
0.7
(0.3)
(26.1)
177.1
20 7.9
Comprehensive income:
Profit for the year
0.3
0.3
Other comprehensive expense:
Actuarial loss on retirement benefit
obligations
(7.1)
(7.1)
Fair value gain on cash flow hedges
1.6
1.6
Foreign currency translation
adjustments
5.1
5.1
Total other comprehensive expense
for the year
1.6
5.1
(7.1)
(0.4)
Transactions with owners:
Shares issued
0.1
0.1
Purchase of treasury shares
(1.7)
(1.7)
Dividends paid
(9.5)
(9.5)
Settlement of share option schemes
0.5
(0.4)
0.1
Value of employee services
1.3
1.3
At 5 April 2026
9.0
47.6
(0.5)
1.3
(21.0)
161.7
198.1
NOTES TO THE GROUP ACCOUNTS
53 weeks ended 5 April 2026
CONSOLIDATED STATEMENT OF
CHANGES IN EQUITY
53 weeks ended 5 April 2026
1. Group accounting policies
General information
Norcros plc (the Company), and its subsidiaries (together the Group), is a market-leading designer and supplier of high-quality
bathroom and kitchen products in the UK, Europe and South African markets.
The Company is incorporated in the UK as a public company limited by shares and registered in England and Wales. The shares
of the Company are listed in the Equity Shares in Commercial Companies market of listed securities. The address of its registered
office is: Ladyfield House, Station Road, Wilmslow SK9 1BU, UK. The Company is domiciled in the UK.
Basis of preparation
The consolidated financial statements have been prepared under the historical cost convention, except for derivative financial
instruments and contingent consideration, which are stated at their fair value. The Group consolidated statements have been
prepared in accordance with UK-adopted International Accounting Standards.
The preparation of consolidated financial statements in conformity with IFRS requires the use of certain critical accounting
estimates. It also requires management to exercise its judgement in the process of applying the Group’s accounting policies. The
areas involving a higher degree of judgement or complexity, or areas where assumptions and estimates are significant to the
consolidated financial statements, are detailed in the section on critical estimates on page 163. Although these estimates are
based on management’s best knowledge of amounts, events or actions, actual results may differ from expectations.
Accounting reference date
UK company law permits a company to draw up financial statements to a date seven days either side of its accounting reference
date. For operational reasons, the Company has in the current financial year adopted an accounting period of 53 weeks and,
as a result of this, the exact year-end date was 5 April 2026. All references to the financial year, therefore, relate to the 53 weeks
commencing on 31 March 2025. In the previous year, the accounting period was 52 weeks, beginning on 1 April 2024 and ending
on 30 March 2025. As a result, the amounts presented in the Consolidated Income Statement and certain related notes are not
entirely comparable between periods.
The additional week in the current period increased reported revenue and profit relative to the prior year. Management estimates
that the impact of the additional week was approximately £7.4m on revenue, and that it would be impractical to estimate the
impact on underlying operating profit due to the variety of costs and divisions within the Group..
Going concern
In adopting the going concern basis for preparing the financial statements, the Directors have considered the Group’s business
activities, and the principal risks and uncertainties, including current macroeconomic factors, in the context of the current operating
environment. The Group, in acknowledging its TCFD requirements, has also considered climate risks in the financial statements.
A going concern financial assessment was developed on a bottom-up basis by taking the output of the annual budgeting
process built up by individual businesses and then subjected to review and challenge by the Board. The financial model was then
stress tested by modelling the most extreme but plausible scenario, that being a global pandemic similar in nature to COVID-19.
This has been based on the actual impact of the COVID-19 pandemic on the Group, which, at its peak, saw a revenue reduction
of 25% on the prior year over a six-month period. The scenario also incorporates management actions the Group has at its
disposal, including a number of cash conservation and cost reduction measures including capital expenditure reductions,
dividend decreases and restructuring activities.
The Group continues to exhibit sufficient and prudent levels of liquidity headroom against our key banking financial covenants,
being leverage and interest cover, during the 12-month period under assessment. During the year, the Group extended its
banking facility which now expires in December 2029 with the option to extend a further year to 2030. Reverse stress testing has
also been applied to the financial model, which represents a further decline in sales compared with the reasonable worst case.
Such a scenario, and the sequence of events that could lead to it, is considered to be implausible and remote.
As a result of this detailed assessment, the Board has concluded that the Company is able to meet its obligations when they fall
due for a period of at least 12 months from the date of this report. For this reason, the Company continues to adopt the going
concern basis for preparing the Group financial statements. In forming this view, the Board has also concluded that no material
uncertainty exists in its use of the going concern basis of preparation.
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
160
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
161
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
1. Group accounting policies CONTINUED
Summary of material accounting policies and applicable accounting standards and
interpretations issued but not yet adopted
The material accounting policies adopted in the preparation of the financial statements are set out as follows. These policies
have been consistently applied to all periods presented.
At the date of authorisation of the financial statements, certain new accounting standards and amendments were in issue
relating to the following standards and interpretations but not yet adopted by the Group:
IFRS 18 “Presentation and Disclosure in Financial Statements” is effective for accounting periods beginning on or after
1 January 2027 and will replace IAS 1 “Presentation of Financial Statements”. IFRS 18 sets out new presentation requirements
for the Statement of Comprehensive Income, as well as more stringent and additional requirements on the aggregation,
disaggregation and categorisation of income and expenses within the Statement of Comprehensive Income. Additionally,
alternative performance measures included within the financial statements which meet the definition of Management-
defined Performance Measures are required to be disclosed within the notes to the financial statements. IFRS 18 was
endorsed by the UKEB on 10 December 2025.
The impact assessment of IFRS 18, which will become effective in the consolidated Group financial statements from the year
ending 31 March 2028, is in progress.
In addition, the following amendments were issued but not yet adopted:
Amendments to IFRS 9 “Financial Instruments” and IFRS 7 “Financial Instruments: Disclosures”, effective for periods
beginning on or after 1 January 2026 – endorsed by the UKEB on 15 April 2025 and 23 July 2025. These are not expected to
have a material impact on the financial statements.
Basis of consolidation
Subsidiaries
Subsidiaries are all entities over which the Group has control. The Group controls an entity when the Group is exposed to or has
rights to variable returns from its involvement with the entity and has the ability to affect those returns through its power over
the entity.
The results of subsidiaries acquired or disposed of in the year are included in the consolidated financial statements from the date
on which the Group has the ability to exercise control and are no longer consolidated from the date that control ceases. Costs
related to the acquisition or disposal are not included in underlying operating profit.
Where necessary, adjustments are made to the financial statements of subsidiaries to bring them into line with those used by the
Group. All intra-Group transactions, balances, income and expenses are eliminated on consolidation.
On acquisition, the assets, liabilities and contingent liabilities of a subsidiary are measured at their fair value at the date of
acquisition and, where necessary, the accounting policies of acquired subsidiaries are adjusted to bring them in line with those
of the Group. Any excess of the consideration (excluding payments contingent on future employment) over the fair values of
the identifiable net assets acquired is recognised as goodwill. Any discount on acquisition (a deficiency in the cost of acquisition
below the fair values of the identifiable net assets acquired) is credited to the Income Statement in the period of acquisition.
Payments that are contingent on future employment are charged to the Consolidated Income Statement. All acquisition costs
are expensed as incurred.
Key sources of estimation uncertainty and critical judgements in applying the
Group’s accounting policies
The Group’s accounting policies have been set by management and approved by the Audit and Risk Committee. The application
of these accounting policies to specific scenarios requires estimates and judgements to be made concerning the future. Under
IFRS, estimates or judgements are considered critical where they involve a significant risk that may cause a material adjustment
to the carrying amounts of assets and liabilities from period to period. This may be because the estimate or judgement involves
matters that are highly uncertain, or because different estimation methods or assumptions could reasonably have been used.
Once identified, critical estimates and judgements are continually evaluated and are based on historical experience and other
factors, including expectations of future events that are believed to be reasonable under the circumstances.
1. Group accounting policies CONTINUED
Key sources of estimation uncertainty
The key assumptions concerning the future, and other key sources of estimation uncertainty at the Balance Sheet date, that
have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial
year are:
retirement benefit obligations – accounting for retirement benefit schemes under IAS 19 (revised) requires an assessment
of the future benefits payable in accordance with actuarial assumptions. The future inflation, discount rate and mortality
assumptions applied in the calculation of scheme liabilities, which are set out in note 24, represent a key source of estimation
uncertainty for the Group. A sensitivity analysis can also be found in this note.
long-term growth and discount rates – as part of the Group’s assessment of the carrying value of cash-generating units,
the Group uses estimates of segmental long-term growth rates based on macroeconomic projections for the geographies in
which the unit operates. Discount rates for each segment are estimated based upon the risk-free rate for government bonds
adjusted for a risk premium to reflect the increased risk of investing in equities and investing in the Group’s specific sectors
and regions, and are disclosed in note 11 alongside sensitivity considerations.
Critical judgements in applying the Group’s accounting policies
In the process of applying the Group’s accounting policies, the Directors have made the following judgements that have the
most significant effect on the amounts recognised in the financial statements (apart from those involving estimations, which are
dealt with above) and have been identified as being particularly complex or involve subjective assessments:
defined benefit pension scheme surplus – management has concluded that the Group has an unconditional right to a
refund from the UK defined benefit pension scheme once the liabilities have been discharged and that the trustees of the
scheme do not have the unilateral right to wind up the scheme. Therefore, the asset is not restricted. See note 24 for further
details of the scheme; and
customer rebate, incentive and promotional support accruals – a number of the Group’s customers are offered rebates,
incentives and promotional support in order to encourage trade and cement strong relationships. Accounting for such
arrangements involves judgement as agreement periods typically run for a number of months or years, and may involve
assumptions around volumes of product purchased or sold into the future (for example: when the assessment period is not
concurrent with the Group’s financial year). However, where applicable, accrual calculations are underpinned by signed
contracts and there has historically been a strong correlation between the amounts accrued in respect of a particular period
and the amounts subsequently paid.
Revenue recognition
The Group derives revenue predominantly from the sale of goods to customers. Revenue from the sale of goods is recognised
when control of the goods has been transferred to the buyer. Control transfers when the customer has the ability to direct the
use of and substantially obtain all of the benefits of the goods. This is generally on receipt of goods by the customer.
The Group also derives revenue from services provided alongside the supply of goods, mainly installation services. This revenue
is recognised over time and calculated using the “output method” by reference to regular surveys of the work performed, as this
delivers the most accurate recognition given the nature of the goods and services provided. This is an immaterial revenue stream.
Revenue is measured at the fair value of the consideration received or receivable. Revenue represents the amounts receivable for
goods supplied or services provided, stated net of discounts, returns, rebates and value-added taxes. Accumulated experience is
used to estimate and provide for rebates, discounts and expected returns using the expected value method, and revenue is only
recognised to the extent that it is highly probable that a significant reversal will not occur. An accrual is made at each Balance
Sheet date (included within accruals and deferred income) as a deduction from revenue to reflect management’s best estimate
of amounts to be paid in respect of arrangements in place with customers regarding rebates, discounts and expected returns.
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
162
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
163
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
1. Group accounting policies CONTINUED
Segmental reporting
The Group operates in two main geographical areas: Europe and South Africa. All inter-segment transactions are made on an
arm’s-length basis. The chief operating decision maker (being the Board) assesses performance and allocates resources based
on geography and, accordingly, segments have been determined on this basis. Corporate costs are allocated to segments on the
basis of external turnover.
Goodwill
Goodwill is recognised as an asset and reviewed for impairment at least annually or whenever there is an indicator of
impairment. Goodwill is carried at cost less amortisation charged prior to the Group’s transition to IFRS less accumulated
impairment losses. Any impairment is recognised in the period in which it is identified and is never reversed.
Intangible assets
Acquired intangible assets comprise customer relationships, brands, trade names and patents recognised as separately
identifiable assets on acquisition, as well as product certification costs and development costs that meet the criteria for
capitalisation (as explained below in the accounting policy for research and development costs). They are valued at cost less
accumulated amortisation, with amortisation being charged on a straight-line basis.
The estimated useful lives of Group assets are as follows:
Customer relationships 8–15 years
Brands, trade name and patents 8–15 years
Development costs 5 years
Product certification costs 5 years
Impairment of long-life assets
Property, plant and equipment assets, intangible assets, and right-of-use assets are reviewed on an annual basis to determine
whether events or changes in circumstances indicate that the carrying amount of the assets may not be recoverable. If any such
indication exists, the recoverable amount of the asset is estimated as either the higher of the asset’s net selling price or value-
in-use; the resultant impairment (the amount by which the carrying amount of the asset exceeds its recoverable amount) is
recognised as a charge in the Income Statement.
The value-in-use is calculated as the present value of the estimated future cash flows expected to result from the use of assets
and their eventual disposal proceeds. In order to calculate the present value of estimated future cash flows, the Group uses
an appropriate discount rate adjusted for any associated risk. Estimated future cash flows used in the impairment calculation
represent management’s best view of likely future market conditions and current decisions on the use of each asset or
asset group.
Property, plant and equipment
Property, plant and equipment is initially measured at cost. Cost comprises the purchase price (after deducting trade discounts
and rebates) and any directly attributable costs. Property, plant and equipment is stated at cost less accumulated depreciation
and any provision for impairment in value. Impairment charges are recognised in the Income Statement when the carrying
amount of an asset is greater than the estimated recoverable amount, calculated with reference to future discounted cash
flows that the assets are expected to generate when considered as part of an income-generating unit. Land is not depreciated.
Depreciation on other assets is provided on a straight-line basis to write down assets to their residual value evenly over the
estimated useful lives of the assets from the date of acquisition by the Group.
The estimated useful lives of Group assets are as follows:
Buildings 25–50 years
Plant and equipment 3–15 years
The assets’ residual values and useful lives are reviewed and adjusted if appropriate at each Balance Sheet date.
Assets held for sale are measured at the lower of carrying value (cost less accumulated depreciation) and fair value less costs to
sell. The Group classified assets as held for sale when there is a commitment to a plan to sell the asset and it is probable that a
sale will take place in the following year.
1. Group accounting policies CONTINUED
Inventories
Inventories are stated at the lower of cost and net realisable value. Cost comprises direct materials and, where applicable, labour
and overheads that have been incurred in bringing the inventories to their present location and condition. The Group measures
cost on either a first in, first out or a standard cost basis depending on the level of manufacturing in the relevant business.
Net realisable value is the estimated selling price in the ordinary course of business, less applicable variable selling expenses.
Provisions are made for slow-moving and obsolete items.
Taxation
Current tax, which comprises UK and overseas corporation tax, is provided at amounts expected to be paid (or recovered) using
the tax rates and laws that have been enacted or substantively enacted by the Balance Sheet date.
Deferred tax is the tax expected to be payable or recoverable on the difference between the carrying amounts of assets and
liabilities in the Balance Sheet and the corresponding tax bases used in the computation of taxable profits and is accounted for
using the Balance Sheet liability method.
Deferred tax liabilities are generally recognised for all taxable temporary differences and deferred tax assets are recognised to
the extent that it is probable that taxable profit will be available against which deductible temporary differences can be utilised.
Deferred tax is calculated at the tax rates that are expected to apply in the period in which the liability is settled or the asset is
realised and is charged in the Income Statement, except where it relates to items charged or credited to equity via the Statement
of Comprehensive Income, when the deferred tax is also dealt with in equity and is shown in the Statement of Comprehensive
Income.
Deferred tax charges/credits in relation to fair value movements of derivative contracts and actuarial movements in pension
scheme assets and liabilities are charged/credited directly to the Statement of Other Comprehensive Income.
Provisions
Warranty provisions – provision is made for the estimated liability on products under warranty. Liability is recognised upon the
sale of a product and is estimated using historical data.
Restructuring provisions – provision is made for costs of restructuring activities to be carried out by the Group when the Group is
demonstrably committed to incurring the cost in a future period and the cost can be reliably measured.
Legal provision – provision is made for the estimated costs committed to at the year end to bring the case to a conclusion.
Provisions are measured at the best estimate of the amount to be spent and discounted where material.
Employee benefits
The Group operates various post-employment schemes, including both defined benefit and defined contribution pension plans
and post-employment medical plans.
(a) Pension obligations
A defined contribution plan is a pension plan under which the Group pays fixed contributions to a separate entity. The Group
has no legal or constructive obligations to pay further contributions if the fund does not hold sufficient assets to pay all
employees the benefits relating to employee service in the current and prior periods.
Typically defined benefit plans define an amount of pension benefit that an employee will receive on retirement, usually
dependent on one or more factors such as age, years of service and compensation.
The surplus recognised in the Consolidated Balance Sheet in respect of defined benefit pension plans is the present value of the
defined benefit obligation at the end of the reporting period less the fair value of plan assets. The defined benefit obligation is
calculated annually by independent actuaries using the projected unit credit method. The present value of the defined benefit
obligation is determined by discounting the estimated future cash outflows using interest rates of high-quality corporate bonds
that are denominated in the currency in which the benefits will be paid, and that have terms to maturity approximating to the
terms of the related pension obligation. Surpluses are only recognised to the extent that they are recoverable.
Actuarial gains and losses arising from experience adjustments and changes in actuarial assumptions are charged or credited to
equity in other comprehensive income in the period in which they arise, net of the related deferred tax.
Past service costs are recognised immediately in income.
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
164
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
165
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
1. Group accounting policies CONTINUED
For defined contribution plans, the Group pays contributions to publicly- or privately-administered pension insurance plans on
a mandatory, contractual or voluntary basis. The Group has no further payment obligations once the contributions have been
paid. The contributions are recognised as an employee benefit expense when they are due. Prepaid contributions are recognised
as an asset to the extent that a cash refund or a reduction in the future payments is available.
(b) Other post-employment obligations
Some Group companies provide post-retirement healthcare benefits to their retirees. The entitlement to these benefits is
usually conditional on the employee remaining in service up to retirement age and the completion of a minimum service period.
The expected costs of these benefits are accrued over the period of employment using the same accounting methodology
as used for defined benefit pension plans. Actuarial gains and losses arising from experience adjustments and changes in
actuarial assumptions are charged or credited to equity in other comprehensive income in the period in which they arise. These
obligations are valued annually by independent qualified actuaries.
(c) Termination benefits
Termination benefits are payable when employment is terminated by the Group before the normal retirement date, or whenever
an employee accepts voluntary redundancy in exchange for these benefits. The Group recognises termination benefits at the
earlier of the following dates: (a) when the Group can no longer withdraw the offer of those benefits; and (b) when the entity
recognises costs for a restructuring that is within the scope of IAS 37 and involves the payment of termination benefits. In the
case of an offer made to encourage voluntary redundancy, the termination benefits are measured based on the number of
employees expected to accept the offer. Benefits falling due more than 12 months after the end of the reporting period are
discounted to their present value.
(d) Profit sharing and bonus plans
The Group recognises a liability and an expense for bonuses and profit sharing, based on a formula that takes into consideration
the profit attributable to the Companys shareholders after certain adjustments. The Group recognises a provision where
contractually obliged or where there is a past practice that has created a constructive obligation.
Exceptional items
Exceptional items are disclosed separately in accordance with the requirements of IAS 1 ‘Presentation of financial statements’.
They include profits and losses on disposal of non-current assets outside the normal course of business, restructuring costs and
large or significant one-off items which, in management’s judgement, need to be disclosed to enable the user to obtain a proper
understanding of the Group’s financial performance.
IAS 19R administrative expenses
The administrative expenses incurred by the Trustee in connection with managing the Group’s pension schemes are recognised
in the Consolidated Income Statement. These costs are excluded from underlying operating profit as they do not relate to the
performance of the business.
Acquisition and disposal related costs
Acquisition and disposal related costs include deferred remuneration, amortisation of intangibles arising on business
combinations, profits or losses on disposal and professional advisory fees. These costs are excluded from underlying operating
profit as they are non-recurring in nature or outside of the normal course of business.
Financial assets and liabilities
Borrowings
The Group measures all borrowings initially at fair value. This is taken to be the fair value of the consideration received.
Transaction costs (any such costs that are incremental and directly attributable to the issue of the financial instrument) are
included in the calculation of the effective interest rate and are, in effect, amortised through the Income Statement over the
duration of the borrowing. Borrowings are therefore subsequently measured at amortised cost.
Borrowings are classified as current liabilities unless the Group has an unconditional right to defer settlement of the liability for at
least 12 months after the Balance Sheet date.
1. Group accounting policies CONTINUED
Derivative financial instruments
The Group’s activities expose it primarily to the financial risks of changes in foreign exchange rates and to fluctuations in interest
rates. The Group uses derivative financial instruments (solely foreign currency forward contracts) to hedge its risks associated
with foreign currency fluctuations relating to certain firm commitments and forecasted transactions.
The Group documents, at the inception of the transaction, the relationship between hedging instruments and hedged items, as
well as its risk management objectives and strategy for undertaking various hedging transactions. The Group also documents its
assessment, both at hedge inception and on an ongoing basis, of whether the derivatives that are used in hedging transactions
are highly effective in offsetting changes in fair values or cash flows of hedged items. The Group designates net positions and
hedge documentation is prepared in accordance with IFRS 9.
The use of financial derivatives is governed by the Group’s policies approved by the Board of Directors, which provide written
principles in the use of financial derivatives consistent with the Group’s risk management strategy. The Group does not use
derivative financial instruments for speculative purposes.
Derivative financial instruments are initially measured at fair value at the contract date and are re-measured to fair value at
subsequent reporting dates. Changes in the fair value of derivative financial instruments that are designated and effective as
hedges of future cash flows are recognised directly in other comprehensive income, and any ineffective portion is recognised
immediately in the Income Statement.
Cash and cash equivalents
Cash and cash equivalents in the Cash Flow Statement include cash in hand and deposits held at call with banks. Cash and
cash equivalents are offset against borrowings only when there is a legally enforceable right to do so and there is a clear
intention to undertake settlement of such borrowings held with the same counterparty within a short timeframe after the
year end.
Trade receivables
Trade receivables are amounts due from customers for goods sold in the ordinary course of business. If collection is expected in
one year or less, they are classified as current assets; otherwise, they are presented as non-current assets. Trade receivables are
recognised initially at the amount of consideration that is unconditional.
The Group holds the trade receivables with the objective of collecting the contractual cash flows, and so it measures them
subsequently at amortised cost using the effective interest method, less appropriate allowances for estimated credit losses
(provision for impairment). The Group assesses on a forward-looking basis the expected credit losses associated with its debt
instruments carried at amortised cost. The impairment methodology applied depends on whether there has been a significant
increase in credit risk.
For trade receivables, the Group applies the simplified approach permitted by IFRS 9, which requires expected lifetime losses to
be recognised from initial recognition of the receivables. To measure the expected credit losses, trade receivables are grouped
based on shared credit-risk characteristics and the length of time overdue. An estimate is made of the expected credit loss
based on the Group’s past history, existing market conditions and forward-looking estimates at the end of each reporting period.
The maximum exposure at the end of the reporting period is the carrying amount of these receivables.
Trade payables
Trade payables are recognised initially at fair value and subsequently measured at amortised cost using the effective interest
method.
Fair value estimation
The fair value of forward foreign exchange contracts is determined using quoted forward exchange rates at the Balance Sheet
date. The Group determines the fair value of its remaining financial instruments through the use of estimated discounted cash
flows.
The carrying values less impairment provision of trade receivables and payables are assumed to approximate to their fair values
due to their short-term nature. The fair value of financial liabilities for disclosure purposes is estimated by discounting the future
contractual cash flows at the current market interest rate that is available to the Group for similar financial instruments.
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
166
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
167
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
1. Group accounting policies CONTINUED
Research and development
Expenditure on research is charged against profits for the year in which it is incurred. Development costs are capitalised once
the technical feasibility of a project has been established and a business plan, which demonstrates how the project will generate
future economic benefits, has been approved. Development costs are amortised on a straight-line basis over their expected
useful lives from the point at which the asset is capable of operating in the manner intended by management.
Dividend distribution
Dividend distributions to the Company’s shareholders are recognised as a liability in the Group’s financial statements in the
period in which the dividends are approved by the Companys shareholders, or when paid if earlier.
Foreign currency transactions
Functional currency
Items included in the financial statements of each entity in the Group are measured using the currency that best reflects
the economic substance of the underlying events and circumstances relevant to that entity (the functional currency). The
consolidated financial statements are presented in Sterling, which is the functional and presentational currency of the parent
entity.
Transactions and balances
Monetary assets and liabilities expressed in currencies other than the functional currency are translated at rates applicable at
the year end and trading results of overseas subsidiaries at average rates for the year. Exchange gains and losses of a trading
nature are dealt with in arriving at operating profit.
Translation of overseas net assets
Exchange gains and losses arising on the retranslation of foreign operations and results are taken directly to other
comprehensive income.
Share capital
Issued share capital is recorded in the Balance Sheet at nominal value with any premium at the date of issue being credited to
the share premium account.
Treasury shares
The cost of the purchase of own shares is taken directly to reserves and is included in the treasury reserve.
Hedging reserve
The hedging reserve represents the accumulated movements in the Group’s derivative financial instruments that have been
designated as hedging instruments. Amounts are transferred in and out of the reserve on the revaluation, or realisation, of
identified hedging instruments.
Share-based payments
The Group operates a number of equity-settled, share-based compensation plans. The fair value of the employee services
received in exchange for the grant of options is recognised as an expense. The total amount to be expensed over the vesting
period is determined by reference to the fair value of the options granted, excluding the impact of any non-market vesting
conditions. Non-market vesting conditions are included in assumptions about the number of options that are expected to vest.
At each Balance Sheet date, the Company revises its estimates of the number of options that are expected to vest. It recognises
the impact of the revision to original estimates, if any, in the Income Statement, with a corresponding adjustment to equity.
Share-based payments are settled through the Norcros Group Employee Benefit Trust, which holds shares in Norcros Group plc
that have either been purchased on the market or issued by the Company and satisfies awards made under various employee
incentive schemes. The shareholding of the Group Employee Benefit Trust is consolidated within the consolidated accounts of
the Group.
1. Group accounting policies CONTINUED
Leases
Recognition
At the date of commencement, the Group assesses whether a contract is or contains a lease by judging whether the contract is
in relation to a specified asset and to what extent the Group obtains substantially all the economic benefits from, and has the
right to direct the use of, that asset.
The Group recognises a right-of-use (ROU) asset and a lease liability at the commencement of the lease.
Short-term and low-value assets
The Group has elected not to recognise ROU assets and lease liabilities for leases where the total lease term is less than or
equal to 12 months, or for leases of assets with a value less than £5,000. The payments for such leases are recognised within
cost of sales or administrative expenses on a straight-line basis over the lease term and presented within cash generated from
operations in the Cash Flow Statement.
Non-lease components
Fees for components such as property taxes, maintenance, repairs and other services, which are either variable or transfer
benefits separate to the Group’s right to use the asset, are separated from lease components based on their relative stand-alone
selling price. These components are expensed in the Income Statement as incurred.
Lease liabilities
Lease liabilities are initially measured at the present value of future lease payments at the commencement date. Lease payments
are discounted using the interest rate implicit in the lease, or where this cannot be readily determined, the lessees incremental
borrowing rate. Lease payments include the following payments due within the non-cancellable term of the lease, as well as the
term of any extension options where these are considered reasonably certain to be exercised:
fixed payments;
variable payments that depend on an index or rate; and
the exercise price of purchase or termination options if it is considered reasonably certain these will be exercised.
Subsequent to the commencement date, the lease liability is measured at the initial value, plus an interest charge determined
using the incremental borrowing rate, less lease payments already made, such as deposits. The interest expense is recorded in
finance costs in the Income Statement. The liability is re-measured when future lease payments change, when the exercise of
extension or termination options becomes reasonably certain, or when the lease is modified.
Payments for the principal element of recognised lease liabilities are presented within cash flows (used in)/generated from
financing activities in the Cash Flow Statement. The interest element is recognised in net cash generated from operations.
Right-of-use assets
The ROU asset is initially measured at cost, being the value of the lease liability, plus the value of any lease payments made at or
before the commencement date, initial direct costs and the cost of any restoration obligations, less any incentives received. The
ROU asset is subsequently measured at cost less accumulated depreciation and impairment losses. The ROU asset is adjusted
for any re-measurement of the lease liability. The ROU asset is subject to testing for impairment where there are any impairment
indicators.
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
168
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
169
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
2. Segmental reporting
The Group operates in two main geographical areas: Europe and South Africa. The UK&I segment has been renamed Europe
following the acquisition of Fibo and the expansion of the Group’s European operations. The prior year numbers have not
been restated. All inter-segment transactions are made on an arm’s-length basis. The chief operating decision maker (being the
Board) assesses performance and allocates resources based on geography and accordingly segments have been determined
on this basis. Corporate costs are allocated to segments on the basis of external turnover. Finance income and costs are not split
between the segments.
53 weeks ended 5 April 2026*
Europe South Africa Group
£m £m £m
Revenue
291.6
101.8
393.4
Underlying operating profit
44.4
3.6
48.0
IAS 19R administrative expenses
(2.0)
(0.8)
(2.8)
Acquisition and disposal related costs
(11.3)
(1.8)
(13.1)
Exceptional operating items
(4.0)
(5.9)
(9.9)
Operating profit
27.1
(4.9)
22.2
Finance costs (net)
(7.3)
Profit before taxation
14.9
Taxation
(4.7)
Profit for the year from continuing operations
10.2
Net debt excluding lease liabilities
(65.8)
Segmental assets
365.0
79.6
444.6
Segmental liabilities
(214.8)
(31.7)
(246.5)
Additions to goodwill
2.3
2.3
Additions to tangible, intangibles and right-of use assets
7.1
4.6
11.7
Depreciation and amortisation
14.7
4.0
18.7
52 weeks ended 30 March 2025*
Europe South Africa Group
£m £m £m
Revenue
256.4
99.4
355.8
Underlying operating profit
39.8
4.7
44.5
IAS 19R administrative expenses
(1.8)
(1.8)
Acquisition and disposal related costs
(25.2)
(0.2)
(25.4)
Exceptional operating items
(6.2)
(1.5)
(7.7)
Operating profit
6.6
3.0
9.6
Finance costs (net)
(6.3)
Profit before taxation
3.3
Taxation
1.1
Profit for the year from continuing operations
4.4
Net debt excluding lease liabilities
(36.8)
Segmental assets
302.8
85.2
388.0
Segmental liabilities
(153.9)
(26.2)
(180.1)
Additions to tangible, intangibles and right-of-use assets
6.2
4.5
10.7
Depreciation and amortisation
11.5
4.0
15.5
* The prior period Income Statement comparatives have been restated where required to reflect discontinued operations. The current period Income Statement already excludes
discontinued operations. In both instances, only the Income Statement has been restated for discontinued operations. Accordingly, the difference between the depreciation disclosed
above and that presented in the property, plant and equipment and right-of-use asset notes relates to discontinued operations.
Segmental assets include non-current assets relating to goodwill, intangible assets, property, plant and equipment and
right-of-use assets. Within Europe there are £217.1m of such non-current assets located in the country of domicile, being the UK.
For South Africa, there are £20.4m of such non-current assets.
2. Segmental reporting CONTINUED
The split of revenue by geographical destination of the customer is below:
2026 2025*
£m £m
UK
235.2
224.1
Africa
102.8
100.5
Rest of Europe
49.6
23.2
Rest of World
5.8
8.0
393.4
355.8
* The prior period comparatives have been restated where required to reflect discontinued operations.
No one customer had revenue over 10% of total Group revenue (2025: none). The Group’s operating segments are based on
geographical areas, reflecting how the chief operating decision maker monitors performance and allocates resources. Each
reportable segment derives its revenue from the manufacture and distribution of bathroom and kitchen products within its
respective market.
Reported revenue within the South African segment contains £3.2m (2025: £3.7m) of revenue from services performed that have
been recognised over time, and within the UK segment contains £0.2m (2025: £0.2m) of extended warranty revenue that has
been recognised over time.
3. Operating profit
Operating profit is derived after deducting cost of sales of £210.9m (2025: £198.3m), distribution costs of £34.1m (2025: £29.7m)
and administrative expenses, inclusive of exceptional and acquisition and disposal related costs, of £126.2m (2025: £118.2m).
The following items have been included in arriving at operating profit:
2026 2025*
£m £m
Staff costs (see note 4)
76.1
71.1
Depreciation of property, plant and equipment (all owned assets)
4.5
3.5
Amortisation of intangible assets
8.6
6.9
Depreciation of right-of-use assets
5.6
5.2
Operating lease rentals payable for short-term and low-value leases:
– plant and machinery
0.5
1.2
– other
1.5
1.0
Research and development expenditure after capitalisation
4.0
5.7
* The prior period Income Statement comparatives have been restated where required to reflect discontinued operations. The current period Income Statement already excludes
discontinued operations. In both instances, only the Income Statement has been restated for discontinued operations. Accordingly, the difference between the depreciation disclosed
above and that presented in the property, plant and equipment and right-of-use asset notes relates to discontinued operations.
All items relate to continuing operations. Please see note 5 for further details of acquisition and disposal related costs and
exceptional operating items.
Auditor’s remuneration
During the year, the Group (including its overseas subsidiaries) obtained the following services from the Companys auditor and
its associates:
2026 2025
£m £m
Audit of the Parent Company and consolidated financial statements
0.3
0.3
Audit of the Company’s subsidiaries
0.5
0.5
0.8
0.8
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
170
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
171
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
4. Employees
2026 2025*
£m £m
Staff costs including Directors’ remuneration:
– wages and salaries
65.1
62.7
– social security costs
5.6
4.3
– share-based payments (see note 10)
1.5
0.3
Pension costs:
– defined contribution (see note 24)
3.9
3.8
Total staff costs
76.1
71.1
2026 2025*
Number Number
Average monthly numbers employed:
– UK
961
885
– overseas
1,084
1,118
2,04 5
2,003
* The prior period comparatives have not been restated to reflect discontinued operations in recognition of Company Law requirements which doesn’t recognise a difference.
Full details of Directors’ remuneration can be found in the Remuneration Report on pages 114 to 139.
5. Acquisition and disposal related costs and exceptional operating items
An analysis of acquisition disposal related costs and exceptional operating items is shown below:
2026 2025
Acquisition and disposal related costs £m £m
Intangible asset amortisation
1
7.8
6.5
Advisory fees
2
3.9
1.1
Johnson Tiles UK loss on disposal and associated property costs
3
22.2
Deferred contingent consideration
4
(3.0)
Deferred remuneration
5
1.4
(1.4)
13.1
25.4
1
Non-cash amortisation charges in respect of acquired intangible assets. Note the difference to note 12 (being amortisation on customer relationships and brand, trade names and
patents) relates to existing intangibles already within Fibo at the point of acquisition.
2
Professional advisory fees incurred in connection with the Group’s business combination activities.
3
On 19 May 2024, the trade and assets of the Johnson Tiles UK division were sold to Johnson Tiles Ltd, a new company incorporated and run by the former divisional management
team. The sale completed at a consideration lower than the carrying value of the assets of the business and as a result the Group incurred a loss on disposal of £22.2m at prior
year end.
4
Relates to the release of the deferred contingent consideration arising on the acquisition of Grant Westfield.
5
In accordance with IFRS 3, deferred remuneration from acquisition arrangements has been expensed to the Income Statement as incurred, relating entirely to the Fibo acquisition. In
the prior year, previously held accrued deferred remuneration was released.
2026 2025
Exceptional operating items £m £m
Restructuring costs
1
1.9
4.6
Investment property costs
2
0.2
Costs in relation to new Enterprise Resource Planning systems
3
1.0
2.0
Impairment
4
7.2
Legal case
5
(0.4)
1.1
9.9
7.7
1
In the current year, restructuring costs predominantly relate to a restructuring programme implemented to combine our MERLYN and VADO businesses. The prior year restructuring
costs predominantly related to the consolidation of warehousing and distribution costs at Grant Westfield.
2
In the year, the Group sold the remaining Johnson Tiles UK site for £5.5m of which £1.0m is deferred. The site had a book value of £3.7m at the date of sale, and the profit on disposal
had been offset by site remediation, consultancy and landlord costs.
3
Costs incurred in relation to the implementation of new Enterprise Resource Planning systems.
4
Impairment arising in the year predominantly relates to the impairment of goodwill at Tile Africa and House of Plumbing.
5
Costs incurred offset by gains in the year in relation to a legal case which positively concluded in the year.
6. Finance costs
2026 2025
£m £m
Interest payable on bank borrowings
5.3
5.0
Interest on lease liabilities
1.8
1.7
Amortisation of costs of raising debt finance
0.6
0.4
Finance costs
7.7
7.1
7. Taxation
Taxation comprises:
2026 2025
£m £m
Current
UK taxation
0.6
(0.6)
Overseas taxation
1.9
2.8
Prior year adjustment
(0.2)
(1.3)
Total current taxation
2.3
0.9
Deferred
Origination and reversal of temporary differences
(1.5)
(3.1)
Prior year adjustment
0.3
0.7
Total deferred taxation
(1.2)
(2.4)
Tax charge/(credit) from continuing operations
4.7
(1.1)
Tax credit from discontinued operations
(3.6)
(0.4)
Total tax charge/(credit)
1.1
(1.5)
The tax charge for the year comprises taxation on continuing operations and taxation attributable to discontinued operations.
In accordance with IFRS 5 Non-current Assets Held for Sale and Discontinued Operations, the results of discontinued operations
are presented net of tax on the face of the Group Income Statement.
The tax on the Group’s profit before tax differs from the theoretical amount that would arise using the weighted average tax rate
applicable to profits of the consolidated entities as follows:
2026 2025
£m £m
Profit before taxation from continuing operations
14.9
3.3
Loss before taxation from discontinued operations
(13.5)
(1.3)
Profit before tax
1.4
2.0
Tax calculated at domestic tax rates applicable to profits and losses in the respective countries
(1.4)
(0.9)
Tax effects of:
– adjustments in respect of prior years
0.1
(0.6)
– non-taxable income
(1.1)
– expenses not deductible for tax purposes
2.9
1.1
– additional tax reliefs
(0.9)
– movements in deferred tax assets not previously recognised
0.4
Total tax charge/(credit)
1.1
(1.5)
The weighted average applicable tax rate was (97.1%) (2025: (45.0%)); the movement relates to the weighting of corporation
tax losses in relation to the SA result relative to the profits made in Ireland. The standard rate of corporation tax in the UK is
25% (2025: 25%), in South Africa 27% (2025: 27%), in Norway 22% (2025: 22%) and in Ireland 12.5% (2025: 12.5%). The Group’s
effective underlying tax rate for the year was 21.1% (2025: 20.4%, restated for discontinued operations).
Taxation on items taken directly to other comprehensive income were a deferred tax credit of £2.3m in relation to pensions (see
note 24).
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
172
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
173
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
8. Alternative performance measures
The Group makes use of a number of alternative performance measures to assess business performance and provide additional
useful information to shareholders. Such alternative performance measures should not be viewed as a replacement of, or
superior to, those defined by Generally Accepted Accounting Principles (GAAP). Definitions of alternative performance
measures used by the Group and, where relevant, reconciliations from GAAP-defined reporting measures to the Group’s
alternative performance measures are provided below.
The alternative performance measures used by the Group are:
Measure
Definition
Underlying operating profit
Operating profit before IAS 19R administrative expenses, acquisition and disposal related
costs and exceptional operating items.
Underlying profit before taxation
Profit before taxation before IAS 19R administrative expenses, acquisition and disposal
related costs, exceptional operating items, amortisation of costs of raising finance,
discounting of deferred contingent consideration, discounting of property lease provisions
and finance income relating to pension schemes.
Underlying taxation
The Group’s effective underlying tax rate applied to underlying profit before tax.
Underlying earnings
Underlying profit before tax less underlying taxation.
Underlying capital employed
Capital employed on a pre-IFRS 16 basis adjusted for business combinations, where relevant,
to reflect the net assets in both the opening and closing capital employed balances, and the
average impact of exchange rate movements.
Underlying operating margin
Underlying operating profit expressed as a percentage of revenue.
Underlying return on capital Underlying operating profit on a pre-IFRS 16 basis expressed as a percentage of the average
employed (ROCE) of opening and closing underlying capital employed.
Basic underlying earnings Underlying earnings divided by the weighted average number of shares for basic earnings
per share per share.
Diluted underlying earnings Underlying earnings divided by the weighted average number of shares for diluted earnings
per share per share.
Underlying EBITDA
Underlying EBITDA is derived from underlying operating profit before depreciation and
amortisation excluding the impact of IFRS 16 in line with our banking covenants.
Underlying operating cash flow
Cash generated from continuing operations before cash outflows from exceptional items
and acquisition and disposal related costs and pension fund deficit recovery contributions.
Underlying net debt
Underlying net debt is the net of cash, capitalised costs of raising finance and total
borrowings. IFRS 16 lease commitments are not included in line with our banking covenants.
Pro-forma underlying EBITDA
An annualised underlying EBITDA figure used for the purpose of calculating banking
covenant ratios.
Pro-forma leverage
Net debt expressed as a ratio of pro-forma underlying EBITDA.
Revenue on a constant currency Revenue on a constant currency like-for-like basis is the underlying revenue growth by
like-for-like basis comparing sales to the prior period after removing the impact of exchange rate movements
and adjusting for non-comparable items such as acquisitions, disposals or other portfolio
changes.
8. Alternative performance measures CONTINUED
Reconciliations from GAAP-defined reporting measures to the Group’s alternative
performance measures
Consolidated Income Statement
(A) UNDERLYING PROFIT BEFORE TAXATION AND UNDERLYING EARNINGS
2026 2025*
£m £m
Profit before taxation
14.9
3.3
Adjusted for:
– IAS 19R administrative expenses
2.8
1.8
– IAS 19R finance income
(0.4)
(0.8)
– acquisition and disposal related costs (see note 5)
13.1
25.4
– exceptional operating items (see note 5)
9.9
7.7
– amortisation of costs of raising finance
0.6
0.4
Underlying profit before taxation
40.9
37.8
Taxation attributable to underlying profit before taxation
(8.6)
(7.7)
Underlying earnings
32.3
30.1
* The prior period comparatives have been restated where required to reflect discontinued operations.
(B) UNDERLYING OPERATING PROFIT AND EBITDA (PRE-IFRS 16)
2026* 2025*
£m £m
Operating profit
22.2
9.6
Adjusted for:
– IAS 19R administrative expenses
2.8
1.8
– acquisition and disposal related costs (see note 5)
13.1
25.4
– exceptional operating items (see note 5)
9.9
7.7
Underlying operating profit
48.0
44.5
Adjusted for:
– depreciation and amortisation (owned assets)
5.0
3.9
– depreciation and loss on disposal of leased assets (see note 14)
5.8
5.2
– lease costs (see note 19)
(7.8)
(6.7)
Underlying EBITDA (pre-IFRS 16)
51.0
46.9
* The prior period comparatives have been restated where required to reflect discontinued operations. The underlying EBITDA (pre-IFRS 16) used for cash conversion measures
includes the impact of Discontinued Operations (Johnson Tiles SA) reflecting the fact that cash conversion is a balance sheet measure; the impact is £1.5m includes performance and
depreciation, and results in an underlying EBITDA (pre-IFRS 16) of £49.5m.
Consolidated Cash Flow Statement
(A) UNDERLYING OPERATING CASH FLOW
2026 2025
£m £m
Cash generated from operations (see note 27)
42.9
28.3
Adjusted for:
– cash flows from exceptional items and acquisition and disposal related costs (see note 27)
9.4
7.5
– pension fund deficit recovery contributions (see note 24)
5.3
3.1
Underlying operating cash flow
57.6
38.9
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
174
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
175
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
8. Alternative performance measures CONTINUED
Consolidated Balance Sheet
(A) UNDERLYING CAPITAL EMPLOYED AND UNDERLYING RETURN ON CAPITAL EMPLOYED
2026 2025
£m £m
Net assets
198.1
207.9
Adjusted for:
– pension scheme asset (net of associated tax)
(0.3)
(5.1)
– right-of-use assets (IFRS 16)
(26.9)
(16.7)
– lease liabilities (IFRS 16)
30.9
20.6
– cash and cash equivalents
(32.2)
(22.7)
– financial liabilities – borrowings
98.0
59.5
267.6
243.5
Foreign exchange adjustment
(0.2)
1.5
Adjustment for acquisitions and disposals
(50.0)
(15.3)
Underlying capital employed
217.4
229.7
Average underlying capital employed
230.5
240.6
Underlying operating profit (pre-IFRS 16)
46.0
41.6
Underlying return on capital employed*
20.0%
17.3%
* The prior period comparatives have been restated where required to reflect discontinued operations. Only the Income Statement has been restated for discontinued operations.
Items are excluded from alternative performance measures in order to align with the way the Group assesses business
performance.
Underlying operating profit (pre-IFRS 16) of £46.0m (2025: £41.6m) is calculated by adjusting underlying operating profit of
£48.0m (2025: £43.2m including Johnson Tiles SA) for the add-back of lease costs of £7.8m (2025: £6.7m including Johnson Tiles
SA) and the deduction of depreciation and loss on disposal of leased assets of £5.8m (2025: £5.2m).
9. Earnings per share
Basic EPS is calculated by dividing the profit attributable to shareholders by the weighted average number of ordinary shares in
issue during the year, excluding those held in the Norcros Employee Benefit Trust.
For diluted EPS, the weighted average number of ordinary shares in issue is adjusted to assume conversion of all potential dilutive
ordinary shares. At 5 April 2026, the potential dilutive ordinary shares amounted to 1,101,720 (2025: 513,488) as calculated in
accordance with IAS 33.
The calculation of EPS is based on the following profits and numbers of shares:
2026 2025*
£m £m
Profit for the year from continuing operations
10.2
4.4
Loss for the year from discontinued operations
(9.9)
(0.9)
Profit for the year
0.3
3.5
* The prior period comparatives have been restated where required to reflect discontinued operations.
9. Earnings per share CONTINUED
2026 2025
Number Number
Weighted average number of shares for basic earnings per share
89,012,734
89,497,030
Share options
1,101,720
513,488
Weighted average number of shares for diluted earnings per share
90,114,454
90,010,518
2026
2025*
Basic earnings per share:
From continuing operations
11.4p
4.9p
From discontinued operations
(11.1p)
(1.0p)
From profit for the year
0.3p
3.9p
Diluted earnings per share:
From continuing operations
11.3p
4.9p
From discontinued operations
(11.0p)
(1.0p)
From profit for the year
0.3p
3.9p
* The prior period comparatives have been restated where required to reflect discontinued operations.
Basic and diluted underlying earnings per share
Basic and diluted underlying earnings per share have also been provided, which reflects underlying earnings from continuing
operations divided by the weighted average number of shares set out above.
2026 2025*
£m £m
Underlying earnings (see note 8)
32.3
30.1
2026
2025
Basic underlying earnings per share
36.3p
33.6p
Diluted underlying earnings per share
35.8p
33.4p
* The prior period comparatives have been restated where required to reflect discontinued operations.
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
176
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
177
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
10. Share-based payments
Weighted
average
Exercise share
price price at Date from
per date of 31 March 5 April which Expiry
share exercise
2025
Granted Exercised
Lapsed
2026 exercisable date
Approved Performance
Share Plan 2020 (APSP)
Nil
9,607
9,607
25.11.23
25.11.30
Approved Performance
Share Plan 2021 (APSP)
Nil
3,322
3,322
20.07.24
21.07.31
Approved Performance
Share Plan 2022 (APSP)
Nil
952,690
(952,690)
19.07.25
19.07.32
Approved Performance
Share Plan 2023 (APSP)
Nil
1,431,821
(77,521)
1,354,300
26.07.26
26.07.33
Approved Performance
Share Plan 2024 (APSP)
Nil
1,338,668
(78,768)
1,259,900
24.07.27
24.07.34
Approved Performance
Share Plan 2025 (APSP)
Nil
1,339,028
(30,865)
1,308,163
23.07.28
23.07.35
Deferred Bonus Plan
2022 (DBP)
Nil
295p
128,992
(128,992)
19.07.25
19.07.32
Deferred Bonus Plan
2023 (DBP)
Nil
72,770
72,770
26.07.26
26.07.33
Deferred Bonus Plan
2025 (DBP)
Nil
72,668
72,668
23.07.28
23.07.35
Save As You Earn Scheme
(14)
(SAYE)
266p
20,358
(20,358)
01.03.25
31.08.25
Save As You Earn Scheme
(15)
(SAYE)
161p
314p
251,398
(166,581)
(14,527)
70,290
01.03.26
31.08.26
Save As You Earn Scheme
(16)
(SAYE)
141p
543,328
(42,623)
500,705
01.03.27
31.08.27
Save As You Earn Scheme
(17)
(SAYE)
216p
202,137
(26,388)
175,749
01.03.28
31.08.28
Save As You Earn Scheme
(18)
(SAYE)
258p
199,985
(7,072)
192,913
01.02.29
31.08.29
Details of the terms of the APSP, DBP and SAYE schemes are disclosed in the Directors’ Remuneration Report.
For SAYE schemes, the weighted average exercise price of all outstanding share options at 5 April 2026 was 181p (2025: 163p).
The weighted average exercise price for APSP and DBP schemes, of all outstanding share options, at 5 April 2026 was £nil
(2025: £nil).
10. Share-based payments CONTINUED
In accordance with IFRS 2, the fair value of equity-settled share-based payments to employees is determined at the date of grant
and is expensed on a straight-line basis over the vesting period based on the Group’s estimate of shares that will eventually vest.
A charge of £1.5m was recognised in respect of share options in the year (2025: £0.3m) including £0.5m (2025: £0.1m) in respect
of the Directors’ share options. The highest paid Director’s share options accounted for £0.3m (2025: £0.1m) of the charge.
The Group uses a Black–Scholes pricing model to determine the annual charge for its share-based payments, with the Total
Shareholder Return (TSR) element of the FY26 grant determined using a Monte Carlo simulation model, reflecting the market-
based nature of the performance condition. The assumptions used in this model for each share-based payment are as follows:
SAYE (14)
SAYE (15)
SAYE (16)
SAYE (17)
SAYE (18)
Date of grant
20.12.21
12.01.23
22.12.23
23.12.24
07.01.26
Initial exercise price
266p
161p
141p
216p
258p
Number of shares granted initially
173,385
735,679
780,078
203,503
199,985
Expected volatility
44.5%
45.5%
41.0%
39.2%
37.4%
Expected option life
3 years
3 years
3 years
3 years
3 years
Risk-free rate
1.9%
3.8%
4.8%
4.6%
4.9%
Expected dividend yield
2.8%
4.8%
6.0%
4.4%
3.8%
APSP 2020
APSP 2021
APSP 2023
APSP 2024
APSP 2025
EPS
TSR
Date of grant
25.11.20
21.07.21
26.07.23
24.07.24
23.07.25
Initial exercise price
Nil
Nil
Nil
Nil
Nil
Number of shares granted initially
970,695
700,458
1,622,919
1,338,668
1,339,028
Expected volatility
42.2%
44.5%
41.0%
39.2%
37.4%
36.6%
Expected option life
3 years
3 years
3 years
3 years
3 years
Risk-free rate
1.3%
1.9%
4.8%
4.6%
4.9%
3.6%
Expected dividend yield
3.8%
2.8%
DBP 2022
DBP 2023
DBP 2025
Date of grant
19.07.22
26.07.23
23.07.25
Initial exercise price
Nil
Nil
Nil
Number of shares granted initially
128,992
72,770
72,668
Expected volatility
45.5%
41.0%
41.0%
Expected option life
3 years
3 years
3 years
Risk-free rate
3.8%
4.8%
4.9%
Expected dividend yield
The share price at 2 April 2026 was 291.0p. The average price during the year was 288.7p. Expected volatility is the Companys
three-year historical share price volatility.
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
178
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
179
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
11. Goodwill
2026 2025
£m £m
At 1 April
107.4
107.3
Additions
2.3
0.1
Impairment
(6.7)
Exchange differences
0.2
At 31 March
103.2
107.4
Goodwill is allocated to the Group’s cash-generating units (CGUs). A summary of the goodwill allocation is presented below:
2026 2025
£m £m
Croydex
7.8
7.8
Abode
0.8
0.8
Triton Showers
19.1
19.1
MERLYN
25.5
25.5
Grant Westfield
47.7
47.7
Fibo
2.3
Tile Africa
2.3
House of Plumbing
4.2
103.2
107.4
The recoverable amount of a CGU is determined by a value-in-use calculation. These calculations use cash flow projections
derived from data and metrics used on an ongoing basis, with the key assumptions being those regarding discount rates, growth
rates, future gross margin improvements and cash flows.
The key assumptions for the value-in-use calculations are:
cash flows before income taxes are based on approved budgets and management projections for the first five years;
long-term growth rates of 2.0% (2025: 2.0%) for Croydex, Abode, MERLYN, Triton Showers, Grant Westfield and Fibo, and
4.0% (2025: 4.0%) for Tile Africa and House of Plumbing applied to the period beyond which detailed budgets and forecasts
do not exist, based on macroeconomic projections for the geographies in which the entities operate; and
post-tax discount rates of 11.0% (2025: 12.0%) in Europe and 17.5% (2025: 18.7%) in South Africa based upon the risk-free
rate for government bonds adjusted for a risk premium to reflect the increased risk of investing in equities and investing in the
Group’s specific sectors and regions.
Management has applied sensitivities to the key assumptions, including discount rates and growth rates at +/- 1.0%. During the
year, impairment charges were recognised in respect of Tile Africa (£2.3m) and House of Plumbing (£4.2m), reflecting current
trading performance and updated forecasts. These impairments arose where the recoverable amount, determined based on
value-in-use calculations, was lower than the carrying value.
For other cash-generating units, no impairment has been recognised. Whilst certain units have lower levels of headroom,
management does not consider that a reasonably possible change in key assumptions would cause the carrying amount to
exceed the recoverable amount. No individual reasonably possible change in a single key assumption is considered sufficient to
give rise to an impairment. Market conditions gave rise to the impairments in South Africa, which are unique to the geographical
location and not expected to have the same effects on the European business.
The value-in-use calculations are most sensitive to changes in forecast cash flows, discount rates and long-term growth rates.
In those units with lower headroom, a reasonably possible change in one or more of these key assumptions could reduce
headroom to nil. In such cases, the headroom, key assumptions applied and the level of change required to eliminate headroom
have been considered by management in assessing the risk of impairment.
12. Intangible assets
Brands, trade
Customer names and Development
relationships patents costs Total
£m £m £m £m
Cost
At 1 April 2024
70.8
13.1
3.4
87.3
Additions
0.3
0.3
Disposals
(1.5)
(1.5)
At 30 March 2025
70.8
13.1
2.2
86.1
Exchange differences
0.6
0.6
Acquisitions
25.2
19.5
44.7
Additions
0.1
1.8
1.9
Disposals
(0.5)
(0.5)
At 5 April 2026
96.0
33.3
3.5
132.8
Accumulated amortisation
At 1 April 2024
24.6
7.7
1.1
33.4
Charge for the year
5.4
1.1
0.4
6.9
Disposals
(0.3)
(0.3)
At 30 March 2025
30.0
8.8
1.2
40.0
Exchange differences
0.1
0.1
Charge for the year
6.5
1.6
0.5
8.6
Disposals
(0.5)
(0.5)
At 5 April 2026
36.6
10.4
1.2
48.2
Net book amount at 30 March 2025
40.8
4.3
1.0
46.1
Net book amount at 5 April 2026
59.4
22.9
2.3
84.6
The amortisation charge for intangibles generated on acquisition is £7.8m (2025: £6.5m) for the year and is included in the
acquisition and disposal related costs in the Consolidated Income Statement. A further £0.3m is included above relating to brand
names separately and previously acquired by Fibo. The amortisation charge for internally generated or acquired intangibles was
£0.5m (2025: £0.4m) and was included in the Consolidated Income Statement in the current and prior year.
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
180
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
181
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
13. Property, plant and equipment
Land and Plant and
buildings equipment Total
£m £m £m
Cost
At 1 April 2024
32.8
100.6
133.4
Exchange differences
0.1
0.1
Additions
0.9
5.3
6.2
Transfer to asset held for sale
(11.1)
(11.1)
Disposals
(9.6)
(38.6)
(48.2)
At 30 March 2025
13.0
67.4
80.4
Exchange differences
0.4
2.1
2.5
Acquisitions
3.8
3.8
Additions
4.5
4.5
Disposals
(18.0)
(18.0)
At 5 April 2026
13.4
59.8
73.2
Accumulated depreciation
At 1 April 2024
19.7
85.6
105.3
Exchange differences
0.1
0.1
Charge for the year
0.5
3.9
4.4
Transfer to asset held for sale
(7.4)
(7.4)
Disposals
(6.5)
(37.3)
(43.8)
At 30 March 2025
6.3
52.3
58.6
Exchange differences
0.2
1.5
1.7
Charge for the year
0.5
4.5
5.0
Disposals
(14.9)
(14.9)
At 5 April 2026
7.0
43.4
50.4
Net book amount at 30 March 2025
6.7
15.1
21.8
Net book amount at 5 April 2026
6.4
16.4
22.8
Property, plant and equipment is presented for the entire Group and includes assets relating to discontinued operations.
Plant and equipment include motor vehicles, computer equipment, and plant and machinery.
Asset held for sale
£3.7m of land and buildings was reclassified to asset held for sale in the prior year, representing the remaining element of the
site previously used by Johnson Tiles UK. As detailed in note 5, this site was sold in the year for £5.5m of which £1.0m is deferred
consideration.
2026 2025
£m £m
Transfer from property, plant and equipment to asset held for sale
3.7
14. Right-of-use assets
`
Land and Plant and
buildings equipment Total
£m £m £m
Cost
At 1 April 2024
29.0
7.6
36.6
Additions
2.2
1.8
4.0
Modifications
2.0
2.0
Disposals
(4.9)
(3.5)
(8.4)
At 30 March 2025
28.3
5.9
34.2
Exchange differences
1.1
0.1
1.2
Additions
3.8
1.5
5.3
Acquisitions
6.6
0.3
6.9
Modifications
3.1
0.2
3.3
Disposals
(2.5)
(1.1)
(3.6)
At 5 April 2026
40.4
6.9
47.3
Accumulated depreciation
At 1 April 2024
14.0
4.6
18.6
Charge for the year
4.0
1.2
5.2
Impairment
0.1
0.1
Disposals
(3.3)
(3.1)
(6.4)
At 30 March 2025
14.8
2.7
17.5
Exchange differences
0.5
0.1
0.6
Charge for the year
4.1
1.5
5.6
Impairment
0.5
0.5
Disposals
(2.7)
(1.1)
(3.8)
At 5 April 2026
17.2
3.2
20.4
Net book amount at 30 March 2025
13.5
3.2
16.7
Net book amount at 5 April 2026
23.2
3.7
26.9
Right-of-use assets are presented for the entire Group and includes assets relating to discontinued operations.
Right-of-use assets are reviewed for impairment where indicators of impairment are identified, in line with the Group’s policy for
impairment of non-financial assets. In the year, £0.5m (2025: £nil) impairment arose on leases relating to closed or loss-making
properties.
15. Inventories
2026 2025
£m £m
Raw materials and consumables
10.4
11.3
Work in progress
0.6
0.6
Finished goods
76.5
76.3
87.5
88.2
Provisions held against inventories totalled £7.8m (2025: £6.4m).
The cost of inventories recognised as an expense within cost of sales in the Income Statement amounted to £184.2m
(2025: £180.1m).
During the year, the Group charged £1.4m (2025: £0.8m) of inventory write-downs to the Income Statement within cost of sales.
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
182
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
183
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
16. Trade and other receivables
2026 2025
£m £m
Trade receivables
71.3
66.6
Less: impairment loss allowance
(2.1)
(1.7)
Trade receivables – net
69.2
64.9
Other receivables
4.6
1.7
Prepayments and accrued income
5.5
5.1
79.3
71.7
All trade and other receivables are current. The net carrying amounts of trade and other receivables are considered to be a
reasonable approximation of their fair values.
The carrying amounts of the Group’s trade and other receivables are denominated in the following currencies:
2026 2025
£m £m
Sterling
59.5
56.2
South African Rand
13.5
14.4
Euro
3.1
1.1
USD
2.0
Norwegian Krone
1.2
79.3
71.7
Impairment of trade receivables
Not 0–1 month 1–2 months 2–3 months >3 months
yet due overdue overdue overdue overdue Total
5 April 2026 £m £m £m £m £m £m
Expected credit loss rate
0.2%
1.1%
6.7%
6.7%
32.7%
2.9%
Gross trade receivables
53.9
9.2
1.5
1.5
5.2
71.3
Loss allowance
0.1
0.1
0.1
0.1
1.7
2.1
Not 0–1 month 1–2 months 2–3 months >3 months
yet due overdue overdue overdue overdue Total
30 March 2025 £m £m £m £m £m £m
Expected credit loss rate
0.2%
2.2%
8.3%
14.3%
31.0%
2.6%
Gross trade receivables
56.0
4.5
1.2
0.7
4.2
66.6
Loss allowance
0.1
0.1
0.1
0.1
1.3
1.7
Movements on the provision for impairment of trade receivables were as follows:
2026 2025
£m £m
At the beginning of the year
1.7
1.8
Acquired
0.3
Provision for receivables impairment
0.2
0.4
Receivables written off during the year as uncollectable
(0.2)
(0.5)
Exchange differences
0.1
At the end of the year
2.1
1.7
17. Cash and cash equivalents
2026 2025
£m £m
Cash at bank and in hand
32.2
22.7
Credit risk on cash and cash equivalents is limited as the counterparties are banks with strong credit ratings assigned by
international credit rating agencies.
18. Trade and other payables
2026 2025
£m £m
Trade payables
50.3
48.2
Other tax and social security payables
6.4
6.8
Other payables
2.7
2.3
Accruals and deferred income
33.2
29.4
92.6
86.7
The fair value of trade payables does not differ materially from the book value. Accruals and deferred income includes £12.7m
relating to commercial accruals including rebates and income relating to goods in transit.
19. Lease liabilities
Land and Plant and
buildings equipment Total
£m £m £m
At 1 April 2024
18.6
3.6
22.2
Additions
2.2
1.8
4.0
Modifications
2.0
2.0
Disposals
(1.5)
(0.9)
(2.4)
Transferred
(0.1)
(0.1)
Interest charge
1.4
0.3
1.7
Gross lease payments
(5.4)
(1.4)
(6.8)
At 30 March 2025
17.2
3.4
20.6
Exchange differences
0.9
0.1
1.0
Additions
3.8
1.5
5.3
Acquisitions
6.6
0.3
6.9
Modifications
3.1
0.2
3.3
Disposals
(0.2)
(0.2)
Interest charge
1.5
0.3
1.8
Gross lease payments
(6.1)
(1.7)
(7.8)
At 5 April 2026
26.8
4.1
30.9
Lease liabilities are presented for the entire Group and include those relating to discontinued operations.
Lease liabilities are split into £8.2m (2025: £6.5m) payable in less than one year and £22.7m (2025: £14.1m) payable after one year.
In accordance with IFRS 16 paragraphs 53(c) and (d), the Group applies the recognition exemptions in paragraph 6 for both
short-term leases (leases with a term of 12 months or less) and leases of low value assets. These leases are not recognised on the
balance sheet and the related lease payments are expensed on a straight-line basis over the lease term. In the year, the Group
recognised an expense in the Income Statement in relation to these exempt leases of £2.0m (2025: £2.2m).
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
184
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
185
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
20. Financial liabilities – borrowings
2026 2025
£m £m
Non-current
Bank borrowings (unsecured):
– bank loans
99.0
60.0
– less: costs of raising finance
(1.0)
(0.5)
Total borrowings
98.0
59.5
The fair value of bank loans equals their carrying amount, as they bear interest at floating rates.
The repayment terms of borrowings are as follows:
2026 2025
£m £m
Not later than one year
After more than one year:
– between one and two years
– between two and five years
99.0
60.0
– costs of raising finance
(1.0)
(0.5)
Total borrowings
98.0
59.5
Capital risk management
The Group banking facility was refinanced in December 2025, whereby the amount of committed banking facility was increased
to £150m (plus a £75m uncommitted accordion). The maturity date was extended to December 2029 with a further one-year
extension available. The covenants remain consistent with the previous facility and are tested on a quarterly basis; the Group
expects to remain covenant compliant throughout the next 12 months and accordingly the borrowings are recognised as a non-
current liability.
This facility provides the Group with a sound financial structure for the medium term and, by reference to the £150m facility
available at year end, with £92.7m of headroom being available at 5 April 2026 (2025: £90.8m), after taking into account net
debt and ancillary facilities in use of £1.6m (2025: £1.9m) and overseas cash. The Group has been in compliance with all banking
covenants (leverage and interest cover covenants) during the year.
Interest rate profile
The effective interest rates at the Balance Sheet dates were as follows:
2026 2025
% %
Bank loans
5.2
6.6
At 5 April 2026, the bank loans carried interest based on SONIA plus a margin of 1.5% (2025: SONIA plus 2.1%).
Net debt
The Group’s net debt is calculated as follows:
2026 2025
£m £m
Cash and cash equivalents
32.2
22.7
Total borrowings
(98.0)
(59.5)
(65.8)
(36.8)
20. Financial liabilities – borrowings CONTINUED
Currency profile of net debt
The carrying value of the Group’s net debt is denominated in the following currencies:
2026 2025
£m £m
Sterling
(91.8)
(42.3)
Euro
0.7
0.2
US Dollar
3.0
0.1
South African Rand
10.5
5.0
Chinese Renminbi
1.4
0.2
Norwegian Krone
9.7
Other
0.7
(65.8)
(36.8)
21. Financial instruments
During the year, the Group held financial instruments relating to the risks of the Group’s operations.
Financial risk management
The Group’s operations expose it to a variety of financial risks: market risk (including currency risk, interest rate risk and energy
price risk), credit risk and liquidity risk. The Group actively seeks to limit the adverse effects of these risks on the financial
performance of the Group.
Currency risk
The Group operates internationally and is exposed to foreign exchange risk arising from various currencies, primarily the US
Dollar, Euro, Chinese Renminbi, South African Rand and Norwegian Krone. Foreign exchange risk arises from future commercial
transactions, recognised assets and liabilities, and net investments in foreign operations.
Foreign exchange rate exposures are managed within approved policy parameters utilising forward foreign exchange contracts.
The foreign currency risk associated with anticipated sales and purchase transactions is hedged out up to 12 months on a rolling
basis. Basis adjustments are made to the initial carrying amounts of inventories when the inventories are initially recorded.
For the hedges of highly probable forecast sales and purchases, as the critical terms (i.e. the notional amount and life) of the
foreign exchange forward contracts and their corresponding hedged items are the same, the Group performs a qualitative
assessment of effectiveness and it is expected that the value of the forward contracts and the value of the corresponding
hedged items will systematically change in the opposite direction in response to movements in the underlying exchange rates.
This means that there is an economic relationship between the hedging instrument (the foreign exchange forward derivatives)
and the hedged item (highly probable forecast sales and purchases in foreign currency).
The notional value of the hedging instrument (the derivative) is consistent with the designated value of the underlying exposure.
Therefore, the hedge ratio is 1:1 in all cases. However, future rebalancing can be performed if needed.
The main source of hedge ineffectiveness in these hedging relationships is the effect of the counter-party and the Group’s own
credit risk on the fair value of the forward contracts, which is not reflected in the fair value of the hedged item attributable to
changes in foreign exchange rates. Other sources of ineffectiveness arising from these hedging relationships are changes in the
settlement date or amount. However, the Group reviews all hedges on every reporting date to ensure their effectiveness.
The Group does not use derivative financial instruments for speculative purposes.
The Group has considered the amendments to IAS 21 Lack of Exchangeability, effective for the current period. The currencies to
which the Group is exposed were exchangeable during the year and at the reporting date, and accordingly the amendments
have had no material impact on the Group’s exposure to currency risk, hedge effectiveness, or the amounts recognised in the
financial statements.
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
186
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
187
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
21. Financial instruments CONTINUED
The exchange rates used in the preparation of these financial statements are as follows.
Average rate vs £
2026
2025
South African Rand
23.22
23.29
Euro
1.16
1.19
US Dollar
1.34
1.28
Norwegian Krone
13.24
n/a
Closing rate vs £
2026
2025
South African Rand
22.36
23.82
Euro
1.15
1.20
US Dollar
1.32
1.29
Norwegian Krone
12.87
n/a
Interest rate risk
The Group’s interest rate risk arises from long-term borrowings. The Group has the ability to secure a substantial proportion of its
bank loans at fixed rates via interest rate swaps. However, due to the cash generated to pay down borrowings and historically
low UK SONIA rates, the Group has decided not to take out any such swaps at the present time. This position is regularly
reassessed.
Credit risk
Credit risk arises from cash and cash equivalents, derivative financial instruments and deposits with banks and financial
institutions, as well as credit exposures to customers. Each Group business is responsible for managing and analysing the credit
risk of potential customers prior to offering credit terms and on an ongoing basis and uses independent ratings agencies, past
trading experience and other factors in order to assess the credit quality of the customer. Additionally, the Group maintains a
credit insurance policy for its operations, which covers a substantial portion of the Group’s trade debtors. For banks and financial
institutions, only independently rated parties with a strong rating are accepted.
Liquidity risk
The Group’s banking facilities are designed to ensure there are sufficient funds available for current operations and the Group’s
further development plans. Cash flow forecasting is performed by the Group’s businesses on a rolling basis and is monitored
centrally to ensure that sufficient cash is available to meet operational needs, whilst maintaining an appropriate level of
headroom on undrawn committed borrowing facilities. At 5 April 2026, the facility had £92.7m of headroom (2025: £90.8m) after
taking account of ancillary facilities and overseas cash. The maturity date of the facility is December 2029.
Financial instruments
The Group’s financial instruments comprise borrowings, cash, trade receivables and payables and forward exchange contracts.
Based on the hierarchy defined in IFRS 13, deferred contingent consideration is classified as a level 3 instrument. The Group’s
financial instruments are classified as level 2 instruments. Consequently, fair value measurements are derived from inputs other
than quoted prices included within level 1 that are observable for the assets or liabilities, either directly (i.e. as prices) or indirectly
(i.e. derived from prices).
21. Financial instruments CONTINUED
Financial liabilities
The table below analyses the value of the Group’s financial liabilities into relevant maturity groupings based on the remaining
period at the Balance Sheet date to the contractual maturity date.
Later than Later than
Not later one year but two years but
than one not later than not later than Later than
year two years five years five years Total
£m £m £m £m £m
Borrowings
1
3.9
3.9
69.6
77.4
Lease liabilities
2
6.5
5.4
9.6
6.3
27.8
Trade and other payables
3
86.7
86.7
At 30 March 2025
97.1
9.3
79.2
6.3
191.9
Borrowings
1
5.1
5.1
112.1
122.3
Lease liabilities
2
8.2
7.7
15.2
8.4
39.5
Trade and other payables
3
73.5
73.5
At 5 April 2026
86.8
12.8
127.3
8.4
235.3
1
Borrowings are undiscounted and include interest costs calculated using the applicable interest rate at year end.
2
Lease liabilities are on an undiscounted basis.
3
Trade and other payables due later than one year, but not later than two years, relate to deferred contingent consideration and deferred remuneration in relation to the acquisition
of Grant Westfield and are on an undiscounted basis .
Derivative foreign currency contracts
The following table details the foreign currency forward contracts outstanding at the end of the reporting year.
Change in fair
Carrying Notional value taken to
amount amount hedge reserve
£m £m £m
As at 30 March 2025
Liabilities
(0.5)
49.8
0.1
As at 5 April 2026
Assets
0.8
42.0
1.3
As at 5 April 2026, the aggregate amount of gains/(losses) under foreign exchange forward contracts deferred in the cash flow
hedge reserve relating to these anticipated future purchase transactions is a gain of £0.8m (2025: loss of £0.5m). It is anticipated
that the purchases will take place during the 12 months of the financial year ended 4 April 2027, at which time the amount
deferred in equity will be removed from equity and included in the carrying amount of the inventories that are expected to be
sold within 12 months of purchase.
Set out below is the reconciliation of each component of equity and the analysis of other comprehensive income:
Hedging
reserve
£m
Fair value
At 31 March 2025
(0.3)
Effective portion of changes in fair value
1.5
Amount transferred to inventories
0.2
Tax effect
(0.1)
At 5 April 2026
1.3
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
188
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
189
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
21. Financial instruments CONTINUED
Sensitivity analysis
IFRS 7 requires the disclosure of a sensitivity analysis that details the effects on the Group’s profit and loss and equity of
reasonably possible fluctuations in market rates. To demonstrate these, reasonably possible variations of a 1% increase or
decrease in market interest rates and a 5% strengthening or weakening in major currencies have been chosen.
(a) 1% increase or decrease on market interest rates for most of the coming year
As the Group has borrowings of £99.0m, the effect of a 1% change in market interest rates would be a change in the net finance
costs of approximately £1.0m (2025: £0.6m) per annum.
(b) 5% strengthening or weakening in major currencies
A number of the Group’s assets are held overseas and, as such, variations in foreign currencies will affect the carrying value
of these assets. A 5% strengthening or weakening of Sterling across all currencies would lead to a circa £4.4m (2025: £3.0m)
decrease or increase in net assets respectively.
The Group’s profits and losses are exposed to both translational and transactional risk of fluctuations in foreign currency. The
Group seeks to mitigate the majority of its transactional risk using forward foreign exchange contracts and product pricing.
Taking into account the unmitigated translational impact, a 5% strengthening or weakening of Sterling against all other
currencies would result in an increase or decrease in reported profits of circa £0.3m (2025: £0.2m) respectively.
22. Deferred tax
Deferred tax assets and liabilities are offset when there is a legally enforceable right to offset current tax assets against current
tax liabilities and when the deferred income taxes relate to the same fiscal authority.
Deferred tax is calculated in full on temporary differences under the liability method. The movement on the deferred tax account
is as shown below.
The analysis of deferred tax assets and liabilities is as follows:
Accelerated Retirement
tax benefit
depreciation obligations Intangibles Tax losses Other Total
£m £m £m £m £m £m
At 1 April 2024
(0.1)
(4.1)
(12.6)
3.4
(13.4)
(Charged)/credited to the
Consolidated Income Statement
(0.9)
1.5
2.6
(0.8)
2.4
Credited to other
comprehensive income
2.4
2.4
At 30 March 2025
(1.0)
(1.7)
(11.1)
2.6
2.6
(8.6)
Arising on acquisition
(0.1)
(10.7)
1.5
(9.3)
(Charged)/credited to the
Consolidated Income Statement
(0.6)
(0.7)
1.9
0.7
1.3
Credited/(charged) to other
comprehensive income
2.3
(0.3)
2.0
Recognised through the statement of
changes in equity
0.2
0.2
Foreign exchange
(0.2)
0.2
At 5 April 2026
(1.7)
(0.1)
(20.1)
2.6
4.9
(14.4)
Disclosed on the consolidated
balance sheet as:
Deferred tax assets
0.1
1.0
2.7
3.8
Deferred tax liabilities
(1.8)
(0.1)
(20.1)
1.6
2.2
(18.2)
22. Deferred tax CONTINUED
2026 2025
£m £m
Deferred tax assets:
– to be recovered after more than 12 months
2.8
5.4
– to be recovered within 12 months
1.0
2.1
3.8
7.5
Deferred tax liabilities:
– to be charged after more than 12 months
(16.9)
(11.3)
– to be charged within 12 months
(1.3)
(4.8)
(18.2)
(16.1)
Deferred tax liabilities (net)
(14.4)
(8.6)
Other deferred tax assets relate to share-based payment expenses, provisions and other temporary differences.
No deferred tax asset has been recognised in respect of £75.4m (2025: £78.6m) of UK capital losses and £26.2m (2025: £26.1m)
of UK non-trade loan relationship deficits, the utilisation of which the Group believes is improbable. These historical losses
have not changed for many years. The Group has also not recognised a deferred tax asset in relation to restricted interest
disallowances totalling £0.1m (2025: £0.6m) on the basis that future utilisation is improbable.
23. Provisions
Warranty Restructuring Legal
provision provision provision Total
£m £m £m £m
At 1 April 2024
1.0
0.7
1.7
Charged to the Consolidated Income Statement
0.1
0.4
0.3
0.8
Transferred
0.1
0.1
Utilisation
(1.0)
(1.0)
At 30 March 2025
1.1
0.2
0.3
1.6
Charged to the Consolidated Income Statement
0.1
2.8
2.9
Utilisation
(0.8)
(0.3)
(1.1)
At 5 April 2026
1.2
2.2
3.4
The warranty provision has been recognised for expected claims on products that remain under warranty. It is expected that this
expenditure will be incurred within five years of the Balance Sheet date.
The restructuring provision predominantly relates to final costs associated with the discontinuation of Johnson Tiles South
Africa; the brought forward related to committed redundancy costs in Johnson Tiles UK and costs in relation to the warehouse
consolidation at VADO.
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
190
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
191
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
24. Retirement benefit obligations
(a) Pension costs
Norcros Security Plan
The Norcros Security Plan (the Plan), the principal UK pension scheme of the Group’s UK subsidiaries, is funded by a separate
trust fund that operates under UK trust law and is a separate legal entity from the Company. The Plan is governed by a Trustee
company, which has a board currently composed of three employer representatives and three member representatives. The
Trustee is required by law to act in the best interests of the Plan members and is responsible for setting policies together with the
Company.
It is predominantly a defined benefit scheme, with a modest element of defined contribution benefits. Norcros plc itself has no
employees other than the Directors and so has no liabilities in respect of these pension schemes. The scheme closed to new
members and future accrual with effect from 1 April 2013, though active members retain a salary link. This means that employed
members of the Plan who were building up benefits at the date of closure to accrual will receive a pension based on their service
to 1 April 2013 but using their final pensionable salary at the point they leave employment or retire from the Plan. As a result of
the closure, a new defined contribution pension scheme was implemented to replace the Plan from the same date.
The weighted average duration of the defined benefit obligation is approximately eight and a half years (2025: nine years) and
can be attributed to the scheme members as follows:
2026
2025
Employee members
1%
1%
Deferred members
18%
19%
Pensioner members
81%
80%
Total
100%
100%
The Plan assets do not include any investments in the Company or any property or other assets utilised by the Company.
The Plan is funded by the Company based on a separate actuarial valuation for funding purposes for which the assumptions
may differ from those below. Funding requirements are formally set out in the Statement of Funding Principles, Schedule of
Contributions and Recovery Plan agreed between the Trustee and the Company.
In the prior year, the Group reached agreement with the Trustee on the 31 March 2024 triennial actuarial valuation for the UK
defined benefit scheme. The actuarial deficit at 31 March 2024 was £11.7m (2021: £35.8m). The current deficit repair contributions
were agreed at £3.8m per annum from 1 April 2022 to June 2027 (increasing with CPI, capped at 5%, each year).
The deficit repair contributions in the current year were £5.3m, relating to five quarterly payments due to the timing of prior year-
end. It was agreed that these payments would continue until the scheme is deemed to be in surplus on a technical provisions
basis, at which point the contributions would be directed to an escrow agreement. The next triennial actuarial valuation is
expected to take place during the year ending 2 April 2028.
Risks
The Plan exposes the Company to a number of actuarial risks, which may result in a material change in the net scheme surplus/
deficit and potentially result in an increase in cash contributions in later years and higher charges being recognised in future
Income Statements. Given the long-term time horizon of the schemes cash flows, this may result in volatility in the valuation of
the net scheme surplus from year to year. The main risks are set out below:
Mortality risk – the assumptions used by the Group allow for improvements in life expectancy. However, if life expectancy
improves at a faster rate than assumed, this would result in greater payments from the Plan and consequently an increase
in scheme liabilities. The Group regularly reviews the mortality assumptions to minimise the risk of using an inappropriate
assumption.
24. Retirement benefit obligations CONTINUED
Interest rate risk – a reduction in corporate bond yields would result in a lower discount rate being used to value the scheme
liabilities and consequently result in an increase in scheme liabilities. Additionally, an increase in inflation would increase the
scheme liabilities as the majority of the pension payments increase in line with inflation, although there are a number of caps in
place to ensure that the impact of high inflation is minimised. To mitigate some of the investment volatility, a proportion of the
scheme assets are held in liability-driven investments, which involve hedging some of the Plan’s exposure to changes in interest
rates and inflation by investing in assets that match the sensitivity of its liabilities. This means that if interest rates or inflation
expectations change, assets and liabilities rise or fall together, and the funding level of the Plan should be less volatile.
Investment risk and currency risk – a reduction in the value of investments caused by fluctuating exchange rates and a variety of
other market factors would result in a lower valuation of scheme assets. The scheme invests in a diversified range of asset classes
to mitigate the risk of falls in any one area of the investments and implements partial currency hedging on the overseas assets to
mitigate currency risk.
Defined contribution pension schemes
Contributions made to these schemes amounted to £3.9m (2025: £3.8m).
(b) IAS 19R ‘Employee benefits’
Norcros Security Plan
The valuation used for IAS 19R disclosures has been based on the most recent actuarial valuation at 30 March 2024 and
updated by qualified actuaries at PwC to take account of the requirements of IAS 19R in order to assess the liabilities of the
scheme at 5 April 2026. Scheme assets are stated at their market value at 5 April 2026.
(i) The principal assumptions used to calculate the scheme liabilities of the Norcros Security Plan under IAS 19R are:
2026 2025
Projected Projected
unit unit
Discount rate
5.70%
5.60%
Inflation rate (RPI)
3.30%
3.20%
Inflation rate (CPI)
2.70%
2.55%
Increases to pensions in payment (other than pre-1988 GMP liabilities)
3.01%
2.94%
Salary increases
2.95%
2.80%
The mortality assumptions are based on standard mortality tables, which allow for future mortality improvements and are
summarised below:
2026
2025
Life expectancy at age 65:
Current pensioners – males
21.3
20.7
Current pensioners – females
23.1
22.7
Future pensioners – males (currently aged 45)
22.2
21.7
Future pensioners – females (currently aged 45)
24.2
23.9
Members are assumed to take a 25% (2025: 25%) cash commutation sum on retirement.
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
192
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
193
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
24. Retirement benefit obligations CONTINUED
(ii) The amounts recognised in the Income Statement are as follows:
2026 2025
£m £m
Included in operating profit:
IAS 19R pension administration expenses
2.8
1.8
IAS 19R finance income
(0.4)
(0.8)
Total cost recognised in the Income Statement
2.4
1.0
(iii) The amounts recognised in the Balance Sheet are determined as follows:
Value at Value at
5 April 30 March
2026 2025
£m £m
Equities
23.0
30.1
Bonds
43.3
32.1
High yield
76.2
43.7
Liability-driven investments
106.9
153.0
Cash and gilts
3.1
5.1
Total fair value of scheme assets
252.5
264.0
Present value of scheme liabilities
(252.1)
(257.2)
Pension asset
0.4
6.8
Management has concluded that the Group has an unconditional right to a refund from the UK defined benefit pension scheme
once the liabilities have been discharged. Therefore, the asset is not restricted and the net surplus is recognised.
The fair value of the scheme assets analysed by asset category and subdivided between those assets that have a quoted market
price in an active market and those that do not (such as investment funds) are as follows:
Value at 5 April 2026
Value at 30 March 2025
Quoted Unquoted Total Quoted Unquoted Total
£m £m £m £m £m £m
Equities
23.0
23.0
30.1
30.1
Bonds
43.3
43.3
32.1
32.1
High yield
76.2
76.2
43.7
43.7
Liability-driven investments
106.9
106.9
153.0
153.0
Cash and gilts
3.1
3.1
5.1
5.1
Total fair value of scheme assets
3.1
249.4
252.5
5.1
258.9
264.0
The majority of the Plan’s assets are invested in pooled investment vehicles, where the fair value has been determined by the
individual fund managers by applying fair value principles to the underlying investments.
(iv) The movement in the scheme surplus in the year is as follows:
2026 2025
£m £m
Asset at the beginning of the year
6.8
16.5
Employer contributions – deficit recovery
5.3
3.1
IAS 19R pension administration expenses
(2.8)
(1.8)
IAS 19R finance income
0.4
0.8
Actuarial losses
(9.3)
(11.8)
Asset at the end of the year
0.4
6.8
24. Retirement benefit obligations CONTINUED
(v) The reconciliation of scheme assets is as follows:
2026 2025
£m £m
Opening fair value of scheme assets
264.0
291.5
Employer contributions – deficit recovery
5.3
3.1
Interest income
14.4
13.6
Benefits paid
(23.5)
(23.8)
Actuarial losses on scheme assets
(4.9)
(18.6)
IAS 19R pension administration expenses
(2.8)
(1.8)
Closing fair value of scheme assets
252.5
264.0
(vi) The reconciliation of scheme liabilities is as follows:
2026 2025
£m £m
Opening scheme liabilities
(257.2)
(275.0)
Interest cost
(14.0)
(12.8)
Actuarial gains arising from changes in financial assumptions
0.7
18.4
Actuarial losses arising from changes in demographic assumptions
(3.2)
(10.0)
Actuarial losses arising from experience adjustment
(1.9)
(1.6)
Benefits paid
23.5
23.8
Closing fair value of scheme liabilities
(252.1)
(257.2)
(vii) Amounts recognised in Other Comprehensive Income are as follows:
2026 2025
£m £m
Actuarial losses
(9.3)
(11.8)
Deferred tax
2.2
2.9
(7.1)
(8.9)
(viii) Sensitivities
Judgements are required in relation to the principal assumptions. The sensitivities regarding these principal assumptions used to
measure the Plan’s liabilities are as follows:
Impact on scheme
obligations
2026 2025
Assumption £m £m
Discount rate – 0.1% decrease
2.0
2.1
Inflation rate (RPI and CPI)
1
– 0.1% increase
1.1
1.2
Increase in life expectancy by one year
11.1
11.5
1
This includes the impact of salary increases and both deferred and in payment pension increase assumptions.
The above sensitivities are applied to adjust the defined benefit obligation at the end of the year. Whilst the analysis does
not take account of the full distribution of cash flows expected under the scheme, it does provide an approximation as to the
sensitivity of the assumptions shown.
No changes have been made to the method and assumptions used in this analysis from those used in the previous year.
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
194
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
195
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
25. Called-up share capital
2026 2025
£m £m
Issued and fully paid
2026:
90,114,454
(2025:
89,818,983) ordinary shares of 10p each
9.0
8.9
In the year, 141,426 (2025: 112,935) of 10p ordinary shares were issued in order to satisfy vesting of options under the Companys
SAYE and Deferred Bonus Plan share schemes, and 128,992 (2025: 109,455) were issued under Director bonus schemes.
At 5 April 2026, 915,093 shares were held by the Employee Benefit Trust (2025: 256,631).
26. Other non-current liabilities
2026 2025
£m £m
Deferred remuneration
0.2
Other non-current liabilities
0.3
0.2
0.5
0.2
Other non-current liabilities relate to post-retirement healthcare liabilities in our South African business.
27. Consolidated Cash Flow Statement
(a) Cash generated from operations
The analysis of cash generated from operations is given below
2026 2025
£m £m
Profit before taxation from continuing operations
14.9
3.3
Loss before taxation from discontinued operations
(13.5)
(1.3)
Adjustments for:
– IAS 19R administrative expenses included in the Income Statement
2.8
1.8
– acquisition and disposal related costs included in the Income Statement
13.1
25.4
– exceptional items included in the Income Statement
9.9
7.7
– exceptional items relating to discontinued operations
11.1
– finance costs included in the Income Statement
7.7
7.1
– finance costs relating to discontinued operations
0.4
– IAS 19R finance credit included in the Income Statement
(0.4)
(0.8)
– cash flows from exceptional items and acquisition and disposal related costs
(9.4)
(7.5)
– settlement of share options
0.1
(0.5)
– depreciation of property, plant and equipment
5.0
4.4
– underlying amortisation
0.5
0.4
– depreciation of right-of-use assets
5.6
5.2
– pension fund deficit recovery contributions
(5.3)
(3.1)
– share-based payment charges
1.5
0.3
Operating cash inflows before movement in working capital
44.0
42.4
Changes in working capital:
– decrease/(increase) in inventories
5.8
(10.3)
– decrease/(increase) in trade and other receivables
1.9
(4.4)
– (decrease)/increase in trade and other payables
(8.8)
0.6
Cash generated from operations
42.9
28.3
(b) Outflow related to exceptional items
This includes expenditure charged to exceptional provisions relating to acquisition and disposal related costs (excluding deferred
remuneration) and other business rationalisation and restructuring costs.
27. Consolidated Cash Flow Statement CONTINUED
(c) Analysis of underlying net debt
Current Non-current Underlying Lease
Cash borrowings borrowings net debt liabilities Net debt
£m £m £m £m £m £m
At 1 April 2024
30.8
(68.1)
(37.3)
(22.2)
(59.5)
Cash flow
(8.3)
9.0
0.7
6.8
7.5
Non-cash finance costs
(0.4)
(0.4)
(2.0)
(2.4)
Other non-cash movements
(3.2)
(3.2)
Exchange movement
0.2
0.2
0.2
At 30 March 2025
22.7
(59.5)
(36.8)
(20.6)
(57.4)
Cash flow
9.1
39.8
(39.0)
9.9
7.8
17.7
Borrowings acquired
(39.8)
(39.8)
(39.8)
Non-cash finance costs
0.5
0.5
(1.8)
(1.3)
Other non-cash movements
(15.3)
(15.3)
Exchange movement
0.4
0.4
(1.0)
(0.6)
At 5 April 2026
32.2
(98.0)
(65.8)
(30.9)
(96.7)
Non-cash finance costs relate to the movement in the capitalised costs of raising debt finance in the year and interest on lease
liabilities. Please see note 19 for further information on lease liabilities.
28. Dividends
A final dividend in respect of the year ended 30 March 2025 of £6.2m (6.9p per 10p ordinary share) was paid on 1 August 2025,
and an interim dividend of £3.3m (3.7p per 10p ordinary share) was paid on 13 January 2026. A final dividend in respect of
the 53 weeks ended 5 April 2026 of £6.8m (7.6p per 10p ordinary share) is to be proposed at the Annual General Meeting on
22 July 2026. These financial statements do not reflect this dividend.
29. Capital commitments
2026 2025
£m £m
Contracts placed for future capital expenditure not provided in the financial statements
0.5
0.5
30. Related party transactions
The Group considers its Directors to be the key management personnel. Compensation for Directors who have the sole
responsibility for planning, directing and controlling the Group are set out in the Remuneration Report on pages 114 to 139.
Share-based payments in relation to the Directors can be found in note 10.
31. Events after the reporting period
On 12 May 2026, subsequent to the year end, the Board announced its intention to explore options to sell the Group’s remaining
South African business. The business is a separate legal and operating unit comprising TAL, Tile Africa and House of Plumbing,
and is profitable and cash generative.
Any potential disposal would be subject to a formal sale process and customary regulatory approvals and is expected to take
approximately 12 months to complete.
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
196
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
197
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
32. Closure of Johnson Tiles SA
On 19 June 2025, the local Board of Norcros South Africa approved the discontinuation and decommission of the manufacturing
and sale of tiles under Johnson Tiles SA (JTSA). This constitutes the closure of the final tile manufacturing business within the
Norcros Group and is considered a major line of business. Accordingly, JTSAs results have been presented as discontinued
operations with a single amount shown on the face of the Consolidated Income Statement, and prior year restated for
comparability.
The table below provides further detail of the amounts presented in the Consolidated Income Statement.
2026 2025
£m £m
Revenue
9.0
12.3
Expenses
(11.0)
(13.6)
Exceptional operating items
(11.1)
Finance costs
(0.4)
Loss before tax from discontinued operations
(13.5)
(1.3)
Tax credit on loss
3.6
0.4
Loss for the period from discontinued operations
(9.9)
(0.9)
Exceptional items within discontinued operations consists of c. £10.2m of non-cash items predominantly relating to the write-off
of inventory and fixed assets, and c. net £0.9m of cash costs predominantly relating to redundancy costs offset by proceeds from
the sale of fixed assets.
The table below shows the cash flows in relation to discontinued operations. These cash flows are included in the balances with
the Group consolidated cash flow and within note 27 (a) Cash generated from operations.
2026 2025
£m £m
Loss before taxation from discontinued operations
(13.5)
(1.3)
Exceptional operating items from discontinued operations
11.1
Finance costs from discontinued operations
0.4
Depreciation and amortisation from discontinued operations
0.5
0.9
Cash flows from exceptional items
(0.9)
Changes in working capital
3.5
(4.0)
Cash used in operations
1.1
(4.4)
Purchase of property, plant and equipment and intangible assets
(0.3)
(1.0)
Net cash used in investing activities
(0.3)
(1.0)
Net increase/(decrease) in cash
0.8
(5.4)
33. Acquisition of Fibo
On 13 October 2025, the Group acquired 100% of the ordinary share capital of Fibo Holding AS and subsidiaries (Fibo), a
leading supplier of high-quality waterproof, decorative wall panels, in exchange of cash consideration of £11.5m. It has a modern
production facility in Norway, with c. 70% of sales from mainland Europe (with key positions in Scandinavia and central Europe)
and c. 30% from the UK. The acquisition was funded through utilisation of the Group’s banking facilities. Full details of the
acquisition are provided on the Group’s website (www.norcros.com).
The following table summarises the goodwill arising on acquisition of Fibo and the fair value of the assets acquired and the
liabilities assumed. Consideration was entirely cash with no contingent or deferred consideration.
£m
Consideration
11.5
Less: Fair value of assets acquired
(9.2)
Goodwill arising on acquisition
2.3
33. Acquisition of Fibo CONTINUED
Book value Fair value Fair value of assets
of assets and adjustments on and liabilities
liabilities acquired acquisition acquired
£m £m £m
Intangible assets
11.2
33.2
44.4
Property, plant and equipment
3.6
0.2
3.8
Right of use assets
4.0
2.9
6.9
Inventories
8.4
(0.3)
8.1
Trade and other receivables
6.7
6.7
Cash
9.8
(0.2)
9.6
Listed bond borrowings
(39.8)
(39.8)
Trade and other payables
(15.1)
1.2
(13.9)
Current tax liabilities
(1.1)
(0.1)
(1.2)
Deferred tax liability
(1.8)
(6.8)
(8.6)
Lease liabilities
(5.4)
(1.4)
(6.8)
Total identifiable net assets
(19.5)
28.7
9.2
Goodwill
18.3
(16.0)
2.3
Cash consideration
(1.2)
12.7
11.5
The Group has determined the fair value of Fibos acquired intangible assets (excluding goodwill) £33.2m, representing the brand
and customer relationships. The values of these intangibles are calculated using assumptions on the expected future profitability
of the acquired business. A deferred tax liability of £7.8m has also been recognised, arising from the recognition of acquired
intangible assets. Acquired receivables predominantly relate to Trade Receivables through the normal course of business.
In most business combinations, there is an element of cost which cannot be allocated against the individual assets and liabilities
acquired. This residual amount is recognised as goodwill and is supported by a number of factors which do not meet the criteria
required for them to be treated as intangible assets. In this case, the most significant elements relate to Fibos knowledgeable
workforce. It is not expected at this stage that any of the goodwill will be deductible for tax purposes.
Total costs relating to the transaction of £4.2m have been expensed to the Consolidated Income Statement and included within
acquisition related costs of £3.9m recognised in the year ended 5 April 2026 and the remaining £0.3m recognised in prior years.
No contingent consideration is included within the transaction; however, as part of the transaction a long-term incentive
scheme has been put in place for key Fibo management staff which is also dependent on the financial performance of Fibo. The
charge for these schemes is built up over the performance period and is treated as deferred remuneration, discounted over the
performance period, and is included within acquisition related costs in the Consolidated Income Statement.
The revenue and underlying operating profit included in the Consolidated Statement of Comprehensive Income since
13 October 2025 contributed by Fibo are £32.7m and £3.3m respectively. On a pro-forma basis, Fibo’s revenue and underlying
operating profit, had it been part of the Group from the beginning of the period, would have been £68.2m and £7.7m
respectively, which would have resulted in total Group results of £428.9m and £52.5m respectively.
The net cash outflow from the transaction reported within investing activities was as follows:
£m
Cash consideration
(11.5)
Cash acquired
9.6
Net cash outflow reported in the Consolidated Cash Flow Statement
(1.9)
In addition to the above, a cash outflow of £3.9m relating to costs incurred in respect of the transaction has been included
within cash generated from continuing operations, such that the total net cash outflow from the acquisition in the period was
£5.8m. Subsequent to the acquisition, the Group repaid the borrowings of Fibo, relating to a £39.8m bond loan.
NOTES TO THE GROUP ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
198
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
199
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
PARENT COMPANY BALANCE SHEET
At 5 April 2026
PARENT COMPANY STATEMENT OF
CHANGES IN EQUITY
53 weeks ended 5 April 2026
Notes
2026
£m
2025
£m
Non-current assets
Investments 3 178.3 177.3
Deferred tax assets 4 0.5 0.5
178.8 177.8
Current liabilities
Trade and other payables 5 (5.9) (27.5)
Net current liabilities (5.9) (27.5)
Total assets less current liabilities 172.9 150.3
Non-current liabilities
Financial liabilities – borrowings 6 (98.0) (59.5)
Net assets 74.9 90.8
Financed by:
Share capital 7 9.0 8.9
Share premium account 47.6 47.6
Treasury reserve (0.5) 0.7
Retained earnings before loss for the financial year 25.2 43.2
Loss for the financial year (6.4) (9.6)
Total shareholders’ funds 74.9 90.8
The financial statements of Norcros plc, registered number 3691883, on pages 200 to 207 were authorised for issue on
10 June 2026 and signed on behalf of the Board by:
THOMAS WILLCOCKS JAMES EYRE
Chief Executive Officer Chief Financial Officer
Ordinary
share capital
£m
Share
premium
£m
Treasury
reserve
£m
Retained
earnings
£m
Total equity
£m
At 1 April 2024 8.9 47.6 0.2 53.2 109.9
Comprehensive expense:
Loss for the year (9.6) (9.6)
Total comprehensive expense for the year (9.6) (9.6)
Transactions with owners:
Purchase of treasury shares (0.1) (0.1)
Dividends paid (9.2) (9.2)
Settlement of share option schemes 0.6 (1.1) (0.5)
Value of employee services 0.3 0.3
At 30 March 2025 8.9 47.6 0.7 33.6 90.8
Comprehensive expense:
Loss for the year (6.4) (6.4)
Total comprehensive expense for the year (6.4) (6.4)
Transactions with owners:
Shares issued 0.1 0.1
Purchase of treasury shares (1.7) (1.7)
Dividends paid (9.5) (9.5)
Settlement of share option schemes 0.5 (0.4) 0.1
Value of employee services 1.5 1.5
At 5 April 2026 9.0 47.6 (0.5) 18.8 74.9
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
200
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
201
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
1. Statement of accounting policies
General information
Norcros plc (the Company) is the ultimate holding company of the Norcros Group, a market-leading designer and supplier of
high-quality bathroom and kitchen products in the UK, Europe and South African markets.
The Company is incorporated in the UK as a public company limited by shares and registered in England and Wales. The shares
of the Company are listed on the London Stock Exchange market of listed securities. The address of its registered office is
Ladyfield House, Station Road, Wilmslow SK9 1BU, UK.
Accounting reference date
UK company law permits a company to draw up financial statements to a date seven days either side of its accounting reference
date. For operational reasons, the Company has in the current financial year adopted an accounting period of 53 weeks and,
as a result of this, the exact year-end date was 5 April 2026. All references to the financial year, therefore, relate to the 53 weeks
commencing on 31 March 2025. In the previous year, the accounting period was 52 weeks, beginning on 1 April 2024 and ending
on 30 March 2025.
Going concern
The Company had net current liabilities of £5.9m at the balance sheet date. The Directors have considered the Companys
ability to meet its liabilities as they fall due, taking into account the financial position of the wider Group and availability of
group funding. The net current liabilities predominantly relate to an intercompany balance within the control of the Group, and
accordingly the risk of settlement is deemed remote. Refer to the Group going concern assessment in note 1 for further details.
Accordingly, the financial statements have been prepared on a going concern basis.
Basis of preparation
Norcros plc is a qualifying entity able to apply FRS 101 ‘Reduced disclosure framework’. The separate financial statements of the
Company have been prepared in accordance with FRS 101, on the going concern basis and under the historical cost convention
modified for fair values, and in accordance with the Companies Act 2006 and with applicable accounting standards.
These financial statements and accompanying notes have been prepared in accordance with the reduced disclosure framework
for all periods presented. A separate profit and loss account dealing with the results of the Company has not been presented as
permitted by Section 408(3) of the Companies Act 2006.
The following exemptions from the requirements of IFRS have been applied in the preparation of these financial statements, in
accordance with FRS 101:
the following paragraphs of IAS 1 ‘Presentation of financial statements’:
10(d) (statement of cash flows);
16 (statement of compliance with all IFRS);
111 (cash flow statement information); and
134–136 (capital management disclosures);
IFRS 7 ‘Financial instruments: disclosures’;
IAS 7 ‘Statement of cash flows’;
IAS 8 ‘Accounting policies, changes in accounting estimates and errors’ – impact of future accounting standards;
IAS 24 (paragraph 17) ‘Related party disclosures’ – key management compensation; and
IAS 24 ‘Related party disclosures’ – the requirement to disclose related party transactions between two or more members of
a group.
As the Group financial statements include the equivalent disclosures, the Company has taken the exemptions available under
FRS 101 in respect of the following disclosures:
IFRS 2 ‘Share-based payments’, in respect of Group equity-settled share-based payments; and
certain disclosures required by IFRS 13 ‘Fair value measurement’, and disclosures required by IFRS 7
‘Financial instruments: disclosures’.
1. Statement of accounting policies CONTINUED
Critical estimates and judgements
The Directors believe that there are no critical accounting estimates or judgements relating to these financial statements.
A summary of the more important accounting policies, which have been applied consistently, is set out opposite.
Investments in subsidiaries
Investments held as fixed assets are stated at cost, less any provision for impairment. The Directors believe the carrying value
of investments is supported by their underlying assets and cash flow projections derived from detailed budgets and forecasts.
Dividends received from investments are recognised on receipt of the dividend.
Foreign currency transactions
Monetary assets and liabilities expressed in foreign currencies are translated into Sterling at rates applicable at the year end.
Exchange gains and losses are dealt with in arriving at operating profit.
Taxation
Deferred taxation has been recognised as a liability or asset if transactions have occurred at the Balance Sheet date that give
rise to an obligation to pay more taxation in the future or a right to pay less taxation in the future. An asset is recognised only
when the transfer of economic benefits is more likely than not to occur.
Dividend distribution
Dividend distribution to the Company’s shareholders is recognised as a liability in the financial statements in the period in which
the dividends are approved by the Companys shareholders or when paid, if earlier.
Financial assets and liabilities
Borrowings – the Company measures all borrowings initially at fair value. This is taken to be the fair value of the consideration
received. Transaction costs (any such costs that are incremental and directly attributable to the issue of the financial instrument)
are included in the calculation of the effective interest rate and are, in effect, amortised through the Income Statement over the
duration of the borrowing.
Borrowings are classified as current liabilities unless the Company has an unconditional right to defer settlement of the liability
for at least 12 months after the Balance Sheet date.
Share-based payments
The Company operates a number of equity-settled, share-based compensation plans. The fair value of the employee services
received in exchange for the grant of options is recognised over the vesting period. Where awards relate to employees of the
Company, the fair value of services received is recognised as an expense in the Income Statement with a corresponding credit
to equity. Where awards relate to employees of subsidiary undertakings, the share-based payment is treated as a capital
contribution and recognised as an increase in investments in subsidiaries, with a corresponding credit to equity.
The total amount recognised over the vesting period is determined by reference to the fair value of the options granted,
excluding the impact of any non-market vesting conditions. Non-market vesting conditions are included in assumptions about
the number of options that are expected to vest. At each Balance Sheet date, the Company revises its estimates of the number
of options that are expected to vest. It recognises the impact of the revision to original estimates, if any, in the Income Statement,
with a corresponding adjustment to equity.
2. Other information
The loss for the current year was £6.4m (2025: £5.6m) predominantly relating to interest on borrowings.
Auditor’s remuneration of £3,000 (2025: £3,000) and staff costs relating to two employees (2025: two) are borne by one of the
Companys subsidiaries, without recharge.
Further information about the Directors’ remuneration can be found in the Annual Report on Remuneration on pages 114 to 139.
NOTES TO THE PARENT COMPANY ACCOUNTS
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
202
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
203
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
3. Investments
Shares in
subsidiaries
£m
At 1 April 2025 177.3
Additions 1.0
At 5 April 2026 178.3
Details of the subsidiaries owned by the Company, held both directly and indirectly, are shown in note 12. Additions in the year
relate to capital contributions associated with the share-based payments value recognised in the year associated with subsidiary
undertakings.
4. Deferred tax assets
Deferred tax is calculated in full on temporary differences under the liability method. The movement on the deferred tax account
is as shown below:
2026
£m
2025
£m
Deferred tax asset 0.5 0.5
The analysis of the deferred tax asset is as follows:
2026
£m
2025
£m
Other temporary differences 0.5 0.5
2026
£m
2025
£m
To be recovered after more than 12 months
To be recovered within 12 months 0.5 0.5
0.5 0.5
The full potential asset for deferred tax is as follows:
2026
£m
2025
£m
Other temporary differences 0.5 0.5
Tax losses 4.5 4.5
5.0 5.0
No deferred tax has been recognised in the financial statements in respect of the tax losses as the Company does not believe
that utilisation of these losses is probable on the basis that entity level profits are unlikely to arise.
5. Trade and other payables
2026
£m
2025
£m
Accruals 0.9 1.2
Amounts owed to Group undertakings 5.0 26.3
5.9 27.5
6. Financial liabilities – borrowings
2026
£m
2025
£m
Bank loans 99.0 60.0
Costs of raising finance (1.0) (0.5)
98.0 59.5
Repayable after more than one year:
– between one and two years
– between two and five years 99.0 60.0
– costs of raising finance (1.0) (0.5)
98.0 59.5
The Company banking facility was refinanced in December 2025, whereby the amount of committed banking facility was
increased to £150m (plus a £75m uncommitted accordion). The maturity date was extended to December 2029 with a further
one-year extension available.
The Company has been in compliance with all banking covenants during the year.
7. Called-up share capital
2026
£m
2025
£m
Issued and fully paid
2026: 90,114,454 (2025: 89,818,983) ordinary shares of 10p each 9.0 8.9
In the year, 141,426 (2025: 112,935) of 10p ordinary shares were issued in order to satisfy vesting of options under the Companys
SAYE and Deferred Bonus Plan share schemes, and 128,992 (2025: 109,455) were issued under Director bonus schemes. At
5 April 2026, 915,093 shares were held by the Employee Benefit Trust (2025: 256,631).
8. Dividends
A final dividend in respect of the year ended 30 March 2025 of £6.2m (6.9p per 10p ordinary share) was paid on 1 August 2025,
and an interim dividend of £3.3m (3.7p per 10p ordinary share) was paid on 13 January 2026. A final dividend in respect of
the 53 weeks ended 5 April 2026 of £7.0m (7.8p per 10p ordinary share) is to be proposed at the Annual General Meeting on
22 July 2026. These financial statements do not reflect this dividend.
9. Related party transactions
The Company considers its two employees to be its key management personnel. Compensation for these employees, who have
the sole responsibility for planning, directing and controlling the Company, are set out in the Remuneration Report on pages 114
to 139. Employee remuneration is settled on behalf of the entity by Norcros Group (Holdings) Ltd.
10. Contingent liabilities
The Company is party to an omnibus set-off agreement between Lloyds Bank plc (as agent) and the Group’s UK subsidiaries.
NOTES TO THE PARENT COMPANY ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
204
NORCROS PLC ANNUAL REPORT AND ACCOUNTS 2026
205
FINANCIAL STATEMENTSFINANCIAL STATEMENTS
The production of this report supports the work of the
Woodland Trust, the UK’s leading woodland conservation
charity. Each tree planted will grow into a vital carbon store,
helping to reduce environmental impact as well as creating
natural havens for wildlife and people.
11. Subsidiaries
The subsidiaries included in the financial statements are disclosed below. All companies are 100% owned by the Group.
Held directly by Norcros plc
Company
Country of
incorporation or
registration Registered address
Norcros Group (Holdings) Ltd England Ladyfield House, Station Road, Wilmslow SK9 1BU, UK
Held indirectly by Norcros plc
Company
Country of
incorporation or
registration Registered address
Abode Home Products Ltd England Ladyfield House, Station Road, Wilmslow SK9 1BU, UK
Bathshoponline Ltd England As above
Carlton Holdings Ltd England As above
Crittall Construction Ltd England As above
Croydex Group Ltd England As above
Croydex Ltd England As above
Eurobath International Ltd England As above
H & R Johnson (Overseas) Ltd England As above
H & R Johnson Tiles Ltd England As above
Lincolnshire Properties (Norfolk Street) Ltd England As above
Merlyn Industries UK Ltd England As above
Metlex Industries Ltd England As above
Norcros (Trustees) Ltd England As above
Norcros Adhesives Ltd England As above
Norcros Developments Ltd England As above
Norcros Estates Ltd England As above
Norcros Group Trusteeships Ltd England As above
Norcros Industry (International) Ltd England As above
Norcros Securities Ltd England As above
Norcros Services Ltd England As above
Plumbex UK Ltd England As above
Samuel Booth and Company Ltd England As above
Stonechester (Stoke) Ltd England As above
Taps Direct Ltd England As above
Triton Industry Ltd England As above
Triton plc England As above
UBM Pension Trust Ltd England As above
Vado UK Ltd England As above
Fibo UK Ltd England As above
Fibo AS Norway Karenslyst Alle 8b, 0287 Oslo, Norway
Fibo Holding AS Norway As above
NOTES TO THE PARENT COMPANY ACCOUNTS CONTINUED
53 weeks ended 5 April 2026
Company
Country of
incorporation or
registration Registered address
Fibo Group AS Norway Karenslyst Alle 8b, 0287 Oslo, Norway
Fibo AB Sweden Franzengatan 6, 112 51, Stockholm, Sweden
Fibosystem OY Finland Siltasaarenkatu 18-20 A, 00530, Helsinki, Finland
Fibo USA LLC USA 1209 Orange Street, Wilmington, New Castle, Delaware, 19801
Granfit Holdings Ltd Scotland Westfield Avenue, Edinburgh EH11 2QH, Scotland
Grant Westfield Ltd Scotland As above
Ocean Interiors GmbH Germany Vogt 21, 52072 Aachen, Germany
Ocean Interiors BV Netherlands WTC Heerlen Aachen, Vogt 21, 6422 RK Heerlen, Netherlands
Cronors Insurance Ltd Guernsey Dorey Court, Admiral Park, St. Peter Port GY1 2HT, Guernsey
Merlyn Industries Ltd Ireland Merlyn House, Purcellsinch Industrial Estate, Dublin Road,
Kilkenny, Ireland
Christa 271 (Pty) Ltd Namibia 3rd Floor, 344 Independence Avenue, Windhoek, Namibia
Tile Africa Windhoek Property (Pty) Ltd Namibia As above
Ceracon (Pty) Ltd South Africa 4 Porcelain Road, Olifantsfontein 1665, South Africa
General Adhesives (Pty) Ltd South Africa As above
Johnson Tiles Pty Ltd South Africa As above
Lesatsi Trading (Pty) Ltd South Africa As above
Norcros (SA) (Pty) Ltd South Africa As above
RAP Plumbing Supplies (Pty) Ltd South Africa As above
TAL (Pty) Ltd South Africa As above
Talcor Properties (Pty) Ltd South Africa As above
Tile Adhesives (Pty) Ltd South Africa As above
Tile Africa Group (Pty) Ltd South Africa As above
Triton SA (Pty) Ltd South Africa As above
Norcros Middle East Building Materials
Trading LLC
UAE Warehouse No. 5, St. No. 4, Umm Ramool, Marrakesh Road,
P.O. Box 393937, Dubai, UAE
11. Subsidiaries CONTINUED
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FINANCIAL STATEMENTSFINANCIAL STATEMENTS
NORCROS PLC
Ladyfield House
Station Road
Wilmslow
Cheshire SK9 1BU
www.norcros.com
NORCROS PLC ANNUAL REPORT & ACCOUNTS 2026